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Heeling the Arab media

by Peter Speetjens May 3, 2008
written by Peter Speetjens

“The revolution will not be televised,” Gil Scott Heron sang in his razor-sharp 1974 criticism of mainstream US media. His words have since traveled well beyond American borders and, if it is up to the regional powers that be, the revolution will indeed never be televised, nor will television ever be revolutionized.

In a remarkable show of solidarity, on February 12 of this year 22 Arab Ministers of Information signed the charter “Suggested Guidelines and Principles for Organizing Satellite TV in the Arab World.” The text stipulates, among other things, that satellite broadcasters are not to offend Arab leaders, national and religious symbols, nor to damage social harmony, national unity or public order. They should show respect for the Arab family structure and refrain from broadcasting anything which calls into question God and religion, while protecting Arab identity from the harmful effects of globalization.

The charter governs all existing and future agreements with TV stations. If broadcasters do not comply, the states party to the agreement can take punitive steps, varying from issuing a warning to confiscating material and equipment and, ultimately, canceling the station’s permit.

The text was immediately condemned by media observers as an attempt to enhance censorship. Reporters Without Borders defined it as “not only repressive but also retrograde… the Arab League information ministers have banded together to put pressure on news media that have been annoying them and escaping their control.”

Of the 22 countries represented at the meeting, only Qatar abstained from voting, which should not come as a surprise, as the charter is widely believed to particularly target two channels that have been a thorn in the side of many rulers: Lebanon-based Al-Manar and, especially, Qatar-based Al Jazeera.

Al Jazeera has been (temporarily) banned from many Arab countries, including Egypt, Iraq and Saudi Arabia, while Washington accuses the channel of fanning anti-

Americanism. In 2004, two British MPs leaked a secret memo in which George Bush suggested to Tony Blair to bomb the Al Jazeera premises. Israel joined the choir in March accusing Al Jazeera reporters of being pro-Hamas, banning them from interviewing government officials and entering Gaza.

The Arab information ministers stressed that the charter is of a non-binding nature and needs to be ratified by national authorities, which has so far only been done by the text’s mastermind, Egypt. The embattled Mubarak regime is determined to suppress anything that does not fit the pretty picture.

Thus, one newspaper editor was sentenced to six months in jail for questioning the Big Leader’s health, hundreds of activists and political opponents were imprisoned and the Britain-based al-Hiwar station on April 1 became the third channel to be banned from Nilesat.

Al-Hiwar founder Dr. Azzem Tamimi told media-watchdog Menassat that he was neither notified nor given an explanation. He believes, however, that the reason for pulling the plug were two programs that had been critical of human rights violations and media independence in the land of the Nile.

Of late, workers in Egypt’s all-important textile industry have gone on strike and, despite the overwhelming presence of Egyptian security forces, thousands of protesters regularly hit the streets, calling for the regime to step down. Yet if the state-run TV were to be believed, none of this ever took place.

Jordan has not yet ratified the charter, yet ended its first experiment with a private broadcaster before it had even started. After two years of preparations and numerous public announcements, ATV was finally to be launched on July 1, 2007. One day before D-Day, however, it received a letter from the semi-independent Audiovisual Commission (AVC), stating the launch was off, as the channel lacked a permit.

Now, call me suspicious, but that is weird. A private broadcaster starting a $30 million operation in a tightly controlled media landscape is not aware it lacked a permit? Even stranger is that none of Jordan’s state-owned newspapers or privately-run magazines covered the story. The only interviews with ATV Managing Director Mohannad Khatib I found were conducted with a portal called 7iber.com and… Al Jazeera.

Khatib claimed ATV had all necessary permits, yet admitted the channel had a financial dispute with the state-owned Jordan TV (JTV). Although mainly broadcasting via satellite, ATV had also leased one of JTV’s terrestrial channels for a staggering $3 million a year. JTV demanded payment for 2007, although ATV had not used the channel. In fact, it was JTV that had continued broadcasting. Interesting detail: the head of the AVC also heads JTV.

According to Khatib, the real reason for pulling the plug was that the Jordan authorities were becoming nervous about losing control over the message sent to the masses. While the rumor machine is in full swing, the truth will arguably never come out, as authorities and media continue to ignore the story as if it never happened. And thus the status quo prevails — ATV lacks a permit, JTV broadcasts despite deplorable ratings, and most Jordanians watch Al Jazeera, like the rest of the region.

Peter Speetjens is a Beirut-based journalist.

 

May 3, 2008 0 comments
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Progress, driven to insanity

by Norbert Schiller May 3, 2008
written by Norbert Schiller

The UAE, and particularly Dubai, are on a mission to prove to the world that anything they set their minds to can be achieved. Under the leadership of Sheikh Mohammed bin Rashid Al Maktoum, the transformations happening in Dubai are so significant that some can even be seen from space.

Take for example Dubai’s coastline, which a few years ago was only 70 kilometers in length. Now, with the development of hundreds of artificial islands shaped like the world or a palm tree, Dubai will have hundreds of kilometers of sandy coastline at its disposal. And that is just the beginning. There are plans to create another palm island the size of the city of Paris, and if all goes well Dubai will transplant the universe to its shores. On another front, Dubai’s building boom is proceeding at such a break neck speed that 17% of the world’s cranes are at work in the emirate. A milestone was recently achieved when the Burj Dubai became the tallest skyscraper in the world, surpassing Chicago’s Sears Tower while still a ways to go before completion. Besides redefining the natural contours of the desert, Dubai has created snow where once only sand existed. If you want to put on winter clothes and ski in the middle of summer, where temperatures top 50 degrees Celsius, then the indoor Ski Dubai is the place to go.

Not to be outdone, the richest of the seven emirates, Abu Dhabi, also has its own agenda. Though not as grandiose as Dubai, Abu Dhabi wants to be seen more as a cultural hub. In 2012 it will have its own Louvre Museum, a state of the art complex that will showcase many of the original works currently housed in Paris. Beside the Louvre, Abu Dhabi will also have its own branch of New York’s prestigious Guggenheim Museum.

With all the successes there are bound to be a number of setbacks. On a global scale, according to the World Wildlife Fund, the UAE leaves the largest ecological per capita footprint in the world. This means that each of its residents uses up more resources than any other person in the world. On a more local level, there is another world record that the Emirates should not proud of. Per capita, the UAE has the highest number of road fatalities

When I was a junior high school student in America, a friend of mine, whose father was a policeman, used to pass around a magazine called California Highway Patrolman (CHP). It was the equivalent of a monthly trade magazine for law enforcers that showed detailed photographs of car accidents across California. Even though all the photographs were black and white, the pictures were nonetheless quite graphic. Most of the photos were taken by the police for their own records. The sight of all those horrific wrecks had a profound effect on me and most probably made me a little more careful when I was finally old enough to drive.

Today, the local press in the Emirates is beginning to look more like the highway patrolman magazine of my youth than a daily newspaper. Headlines like “UAE Road Accidents Claim 21 in 72 hours” or “Driver Burnt to Death after Truck Collision in Dubai” are just a sample of what the reader is hit up with every morning. And it’s not only limited to newsprint. Turn on the radio at any time of the day or night and you will hear between songs a stream of traffic updates, some sent in by motorists, telling you which roads to avoid because of accidents. “Avoid Arabian Ranches Roundabout because a bus has overturned” or “Traffic coming into Dubai on Sheikh Zayed Road is backed up all the way to Jebal Ali because of a multi car pile-up.”

The reason for the high death toll is simple: there are just too many vehicles on the roads and increasing at a phenomenal rate. In spite of the dozens of new four-lane bridges and freeways, traffic problems are still horrendous. It seems that no matter what the authorities do to ease the flow, they cannot keep ahead of the mounting vehicles on the road. Add to this the fact that many drivers do not obey the rules. They drive too fast, pass on the right hand side, use their cell phones, travel too closely behind the car in front and do not take precautions when the roads are flooded or visibility is impaired by fog. The numbers tell the rest of the story. In 2007, a total of 1,056 people were killed in traffic accidents, while 878 died in 2006 and 829 in 2005.

Recently, the Emirates broke one of its own records. On a foggy morning in March, 250 automobiles were involved in a massive accident which killed three and injured more than 300 on the Dubai-Abu Dhabi highway. Of the 250 cars, 60 caught fire and the scene looked more like a massive car bomb explosion somewhere in Iraq than a simple traffic accident. Beside the cars, there were 12 buses involved in the accident as well.

No matter how much the Emirates try to impress the rest of the world with their achievements, the bottom line is that life for those who have to battle on the roads every day is becoming intolerable. With billions of dollars in development projects expected in the coming years, and the millions who are bound to flood here in search of work, the Emirates should think of banning automobiles all together and using their resources to come up with an alternative way of transport that has yet to be discovered. This way they will truly dazzle the rest of the world with an innovation that will prove useful to humanity.

Norbert Schiller is a Dubai-based photo-journalist and writer.

 

May 3, 2008 0 comments
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Banking & Finance

Secrecy Laws – Hush money

by Executive Staff May 3, 2008
written by Executive Staff
 
Since the country’s early inception in the 1920s banking has played a pivotal role in shaping Lebanon ’s economy. Today, it remains a resilient sector, especially when compared to other industry sectors, which have been plagued with low growth levels. For example, in February 2008, Bank Byblos reported that the country’s bank assets showed a 14.10% year-to-year growth.

During the fifteen years of the 1975 civil war and up until this date, banking secrecy has undoubtedly contributed to the sector’s resilience, said Dr. Paul Morcos, legal consultant at the Bank of Beirut and the Arab Countries (BBAC) and author of the study “The challenges of the Banking Secrecy in Lebanon: A Comparison with Banking and Professional Secrecy in France, Switzerland, Luxembourg and the Middle East”. According to him, during the 1975-90 period the volume of bank deposits increased by 392 times. Morcos also highlighted the importance of banking secrecy in attracting and retaining deposits of foreign, mostly Arab, investors.

“Banking secrecy in Lebanon is defined by the 1956 law, which was amended in 2001,” Morcos explained. Abbas Halabi, former magistrate and vice chairman at BBAC underscored the very limited scope of the earlier law. “Bank secrecy could only be lifted in a few cases with the approval of the depositor or in the case of bankruptcy or illicit enrichment.”

The amendment included (and defined) the concept of money laundering and added other types of illicit enrichment such as drug dealing, terrorist acts, embezzlement of public or private funds or their appropriation by fraudulent means, and counterfeiting activities.

A recent report published by the Special investigation Committee (SIC) of the Lebanese central bank (Banque du Liban – BDL) defines money laundering as “any act committed with the purpose of concealing the real source of illicit funds or giving by any means, a false justification about the said source.”

Other acts also include the transfer or substitution of funds known to be illegal for the purpose of concealing or disguising their source, or helping a person involved in the offence to dodge responsibility, acquiring or holding illicit funds, using or investing such funds in purchasing movable or immovable assets, or in carrying out financial operations, while being aware of the illicit nature of these funds.

Morcos cites numerous cases in which bank secrecy has been abused by unscrupulous individuals, among them the infamous case of the Al-Madina Bank.

According to Halabi, financial institutions subjected to the bank secrecy law are required to monitor their clients’ operations, for example by screening for unusual activity. “They are also subject to regular visits by the SIC whose mandate is to investigate money laundering operations, and to monitor compliance with rules and procedures,” he said.

In Lebanon , the central bank has oversight on debtor accounts and can access creditor accounts as long as the identity of depositor remains hidden. “When accounts opened at banks or financial institutions are suspected to have been used for money laundering purposes, the SIC will investigate the case, the account will be frozen and when foul play is proven banking secrecy will be lifted,” Halabi explained.

Throughout 2007, the BDL investigated 191 cases involving alleged money laundering and the financing of terrorism operations and passed 54 of them on to the prosecuting authorities. The report mentions a few cases as examples, one of which involved the account of a car dealer.

The SIC had received a request of assistance from a foreign financial intelligence unit (FIU) regarding a suspect belonging to a known international organization under investigation for supporting a terrorist group. The foreign criminal investigation had revealed several wire transfers from the suspect’s foreign bank account to a local bank account in Lebanon held by his brother, also suspected of being a member in the organization.

Other cases include fraud schemes involving three Lebanese with dual nationality who forged import invoices and sent them for collection to a local bank, assisted by an accomplice employed at one of the local banks, which tallied up with the transfer of more than $1.3 million to Lebanon .

The report outlines that out of the 54 cases in which bank secrecy was lifted 7 cases were considered to be local while the other 47 cases had foreign origin. In the report, Lebanese customs were the largest source of all cases representing 33.76% of cases received, while commercial banks accounted for 28.63% and the UN for 1.28%.

Most cases received involved cash courier fraud, which constituted 33.76% of the total, while counterfeiting accounted for 14.53%, terrorism for 5.56%, embezzlement of private funds for 3.42% and drugs for 3.42%. Ironically, in a country known for its rampant corruption, embezzlement of public funds constituted only 2.14% of all cases.

How to cleanse the system

Morcos suggested a series of amendments to avoid the exploitation of the banking secrecy framework by criminals. “It is first essential to define the notion of ’client’, which is quite extensive in Lebanon and includes transitory clients.”

He also envisions the creation of a special commission, which would guarantee transparency and accountability and of both senior functionaries and politicians. Other issues he deemed in need of clarification are the opposability of banking secrecy to the penal law, allowing for the misuse of the system by embezzlers vis-à-vis penal courts or defaulting borrowers versus their lenders, bankrupt merchants opposed to creditors in order to traffic their money to other clients benefiting from banking secrecy as well as corrupted politicians opposed to inspection and investigation authorities. “Issuers of checks should also be able to trace their funds when it is endorsed by other benefactors.”

Morcos concluded that the banking secrecy system in Lebanon is still one of most extensive in the world. Its scope exceeds by far the ones practiced in countries such as Switzerland and Luxembourg . Therefore, he said, “a redefinition of the system necessary in order to limit abuses and break a long-maintained taboo.”

 

May 3, 2008 0 comments
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Banking & Finance

IPO Watch – Gulf still soaring

by Executive Staff May 3, 2008
written by Executive Staff

The GCC’s plans to re-engineer family businesses and a serious push towards privatization have started what could be soon known as the “hottest IPO market in the world,” analysts say. The IPO market had raised well over $4 billion in the first quarter of 2008, compared to just $1 billion in the first quarter of 2007. Also in the first quarter, regional companies announced over $14 billion in IPOs; these figures come at a time when IPO markets in the more developed economies are experiencing a downturn. The number of IPOs in the U.S. dropped by 73% in Q1 2008 compared to Q1 2007. Only 12 firms floated shares in the same period on one of the top U.S. stock exchanges compared to 44 in Q1 2007.

If the month of April is at all a telltale sign, the trend is expected to continue unabated and foreign interest in regional markets will continue to rise as well. April witnessed a flurry of IPO announcements and closings, starting with the hottest and the largest IPO in the region this year — that of Saudi-based Inmaa Bank, a shariah-compliant financial institution which raised SAR 18.3 billion (US$4.89 billion) in its initial public offering on April 17. That’s 74% over subscription with 9 million Saudi investors quickly snapping up around some 1.05 billion shares.

Still in Saudi Arabia, Basic Chemical Industries, a manufacture of construction chemicals, announced that it will offer 30% of its shares to the public starting on May 24. The company will offer 6.6 million shares but it did not disclose the amount it wants to raise. Consumer goods manufacture, Al Othaim Markets Company, said in early April that it plans to raise 22.5 million by offering 6.75 million shares or 30% of the company’s capital. The launch of the IPO is expected to start on June 21 and end on June 30. Also playing in the same ballpark of figures, Halwani Brothers, an agriculture firm, will offer 30% of its capital to the public, or 8.57 million shares on June 21. Although Halawani did not disclose the amount it is seeking to raise, the proceeds are expected to go towards the company’s strategic local and regional expansion.

Moving north to Kuwait, Al Ahlia Real Estate Projects, a subsidiary of Al Ahlia Holding, announced in late April that it will launch an IPO for 49% of the company in the second quarter of 2008. Company officials did not provide any more additional details but discussed a possible listing on another regional market in addition to Kuwait.

For the UAE, the region’s hottest economy, April was a slow month where only one serious announcement was made. M’Sharie, the private equity arm of the Dubai Investments, said it will offer around 40% of its shares to around “10 investors” in a private placement on May 8. According to media reports, the private placement is a prelude to an IPO in 2010. M’Sharie’s portfolio consists of 19 companies with principle activities in the construction industry.

In Oman, Nawras, the country’s second telecom operator, has appointed two international banks to advise them on their planned IPO, scheduled for late 2008. Also, following suit, Barr al Jissah Resort Company said that plans for an IPO are now under consideration and a “definite” announcement will be forthcoming in the second half of 2008.

In North Africa, two interesting announcements came out in early April. Sudan Telecommunications (Sudatel), said that it needs to raise an additional $1.75 billion to fund its expansion plans. Sudatel is listed on Khartoum Stock Exchanges, Abu Dhabi Stock Market and Bahrain Stock Exchange. The company plans to raise the money through rights issues on all three exchanges, but it did not say when. Meanwhile, in Morocco, Label’Vie, a consumer goods firm and Chaabi Lil Iskane, a real estate company, announced plans to go public in the second quarter of 2008, but both did not provide any details about the offer.

So it appears that local investors will have a large, if delicate, menu to choose from in the second half of 2008. The IPO fever in the region is only expected to reach higher temperatures and investors’ appetite remains wet as a new wave of listings is expected to take local markets to new heights. But observers warn that despite the record IPO announcements local markets still have much to do in terms of providing better transparency, shareholders protection and opening up the markets to foreign ownership. Observers point out that even though Saudi Arabia has taken some steps to liberalize its economy, much more is needed to enable proper marker functioning. For example, the IPO Al Inamaa was exclusively available to Saudi citizens, with non-Saudis banned from participating in the offer.

The stock markets of the GCC are now a serious financial force to reckon with, but governments and local investors must continue to advocate additional policies to promote better trading principles, further innovation and most importantly, more transparency in effort to protect both, the local and foreign investor participating in these growing markets.

 

May 3, 2008 0 comments
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Banking & Finance

Lebanon Defaulting on staff

by Executive Staff May 3, 2008
written by Executive Staff
 
For the last few years, a brain drain has been depleting Lebanon of its human talent. One of the many sectors to be hard hit by emigration, losing its brightest and most qualified employees to foreign shores, is the banking sector, Lebanon’s largest employer. To curtail the trend, banks have been looking into their competitors’ backyards, luring in top individuals to beef up their staff.

“A severe competition for qualified personnel is undoubtedly pitting Lebanese banks against their regional counterparts,” said Rabih Yaghi, head of human resources at Bank of Beirut. Foreign banks appeal to Lebanese employees with higher salaries and a larger structure — thus better advancement opportunities. Most bank employees who resign from their positions in Lebanon move to the Gulf countries.

“In the Gulf, bonus schemes and career advancement opportunities are tremendous,” reckons Adel Hechme, HR manager at Banque de la Mediterranée. “Bank employees are increasingly prone to accept a 15% to 20% markup on their packages, anticipating a doubling-up of their income potential on the longer run.”

In his opinion, it is not the actual pay that shapes the decision making of employees leaving for the Gulf, as they are often offered similar packages in Lebanon when cost of living and inflation are added to the equation, but instead “local institutions cannot really compare in terms of medium and long term opportunities provided.”

Getting and keeping a qualified workforce

Attracting qualified personnel at the junior level is a concern for most institutions facing the challenge of going after candidates from top universities.

“Our policy is to go after the actual candidate. We do not discriminate against anyone as long as they have the right academic background, personality abilities and skills,” Hechme explained. Regional institutions tend to target employees with three to four years experience, or with a seven year seniority. A background in corporate banking or finance is often greatly desired. Elie Abi Chahine, HR manager at Byblos Bank, believes that credit officers and employees from capital markets and banking technology are sought after by most local and international institutions.

Other sectors witnessing high attrition levels include private banking, as bankers flock to Gulf where financial markets are fueled by skyrocketing oil prices. On the local level, banks also try to draw in qualified employees to their credit department, and because of limited local resources are forced to look into their competitors’ employee pool. “Junior dealers are another type of employees who are also in great demand,” according to Hechme. Lebanon financial markets are also dwarfed by the mere size of the regional financial scene.

Can the grim situation be partly attributed to lower salary schemes applied in Lebanon? In most local banks, entry level salaries vary from $650-900. At the higher managerial level, a distinction is made between support and revenue generating positions and salary brackets also depend on scarcity of employees and their individual abilities. “We are currently witnessing a depletion of top universities’ MBA holders, who are leaving Lebanon for the Gulf,” Abi Chahine admitted. At the entry level, MBA holders will earn some $100-200 more than BS or BA holders. “Another thorny issue is that candidates have become more demanding and expect to rapidly climb the managerial ladder, often despite their lack of proper qualification,” he complained. The manager reckons that in recent years, banks have been able to retain employees at the corporate level, while attrition levels are higher at the branch level.

Yaghi attributes 70% of total number of resignations to employees departing for the Gulf and the West, while the remaining 30% is recruited by other local banks, also including resignations of senior managers who leave their employer to accelerate their career by seeking a higher position in a smaller institution. At the local level, rivalry for the best employee usually takes place between banks of relatively similar size.

“Employees who abandon their position in local banks are also often motivated by security concerns, the political instability affecting to a great extent their decision making process. Evidently, appealing career plans featured by foreign companies also account ultimately for their choice,” Abi Chahine said. The manager estimates attrition levels at about 6%, but this figure might be misleading as it also includes housewives who follow their spouse, or employees retiring at the end of their service. Hechme believes that “attrition levels reach about 6.8% for the whole Lebanese banking sector, of which 3% equal to real attrition, a figure roughly equal to international standards.”

Taming Attrition

To reign in the trend and retain their staff, human resource departments aim to develop a clear career path for their employees and positive bonus and salary schemes. Regardless of the measures taken, they are also required to develop contingency plans, allowing for replacement to rapidly step into a vacant position. Yaghi believes that training is another essential tool at the hand of HR managers, however, one that has been affected by the dwindling number of professional companies who, like Lebanese employees, are looking to further to the east.

“Attrition is an international problem that plagues all institutions around the world. CitiBank is a perfect example; it is after all considered by the global workforce as the biggest school in the banking world. I don’t think we can describe the prevailing situation as an actual war but the by-product of an economic reality where supply is scarce and demand quite important,” Hechme emphasized. He believes that high retention levels at Banque de la Mediterranée are due to a fair incentive and bonus system, good career paths supported by clearly defined job competencies and professional training backed by a reward based performance management culture.

“We operate in an open market environment and recruiting employees from other institutions is allowed as longs as it is done ethically, and avoids targeting one institution in particular,” explained Abi Chahine. Nonetheless, on the local level, reality is quite different with banks to this day engaged in an undeclared tug-of-war for the best candidates, underlined by ancient, and often personal, rivalries among the top management.

 

May 3, 2008 0 comments
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By Invitation

Information technology part of healthcare‘s remedy

by Richard Shediac, Ramez Shehadi & Jad Bitar May 3, 2008
written by Richard Shediac, Ramez Shehadi & Jad Bitar

As IT makes strides into healthcare, physicians and patients are starting to experience the enormous benefits of having access to medical information where and when it is needed most. Increasingly, enabling the flow of information within a healthcare organization will become a differentiator between providers competing in the GCC region.

Traditionally, healthcare has seen lower levels of investment in IT than other service industries, for example banking. For healthcare providers this has resulted in systems that desperately need modernization to overcome the challenges that have arisen over the years: a disparate mix of software systems that struggle to share information; infrastructure that hinders rather than helps expansion and programs that are not optimally aligned with clinical workflows. As expectations grow of a continuum of care, the systems have increasingly struggled to deliver a truly integrated flow of information. Furthermore, systems have traditionally been designed around provider needs rather than around patient needs. As a consequence of these problems, both patients and medical staff increasingly experience healthcare technology that is below expectations.

However, recent advances in IT are enabling providers to improve the quality of patient care. Healthcare IT now means much more than the traditional isolated computers and unfriendly applications. Increasingly, patient care is exploiting the tools and information that new systems can provide while maintaining a patient-centric approach to their use: software that supports the core medical processes, hardware that allows easy access to information at the point of care and standards that make integration of different systems easier than ever before. Through investment in modern IT systems as well as new facilities, organizations are improving healthcare for citizens to a world-class standard. Essential to the success of investments, however, is ensuring a holistic approach to IT, and that means understanding the strategic goals of the organization and understanding how IT, from technological and organizational perspectives, can help to deliver them.

At the heart of the revolution in healthcare IT is the desire to provide the best possible care to each patient. This has driven the emergence and growing sophistication of the electronic medical record, the EMR. The digital record can hold the full breadth of an individual’s medical history, helping to direct diagnostic and therapeutic decisions when a patient enters the healthcare system. The potential of the EMR is only realized, however, with the ability to distribute the information pervasively within an integrated healthcare network. This highlights the critical relationship that organizations must manage between information and information access — while the EMR on its own is a powerful tool, its combination with networks ensure the tool as available where and when the patient can benefit most.

In this ever-growing technology landscape, IT standards are a key factor in making best use of all the new software and hardware available to healthcare providers. These define the rules of engagement between systems — for example how medical information should be stored and communicated between systems. As standards are gradually being defined, the benefits of their use are increasingly tangible. One impact is of fundamental importance to integrated healthcare networks — the ability to scale the IT organizations. With common standards governing systems design, organizations are more able to grow in IT capacity and functionality as their clinical business strategies demand. Here, the link between IT and business strategies ensures that investment decisions taken at the IT level serve the best interests of the key stakeholders — medical staff and patients.

Together with a growing realization of the importance of IT, the drive towards patient-centric services is a central theme in healthcare organizations across the region. Software that provides simple access to information at the point of care, and hardware that enables communication of date across facilities and mobilizes the access points. For physicians, these developments mean their decisions are better informed; for patients, they provide more personalized care and more streamlined experiences, and for healthcare organizations as a whole, they mean more efficient use of IT and greater potential for growth without the growing pains of old.

As an example of this focus on healthcare IT, a large provider in Abu Dhabi is building a network of integrated healthcare facilities across the emirate. With a major focus on using IT to support the quality of care, the provider and a team of strategy consultants have developed an IT strategy that will support the long-term health and business goals of the organization. This strategy places particular importance on ensuring that technology provides the information and tools needed by physicians, nurses and other staff to provide care that is both high quality for the patient and efficient in its use of the organization’s resources.

While medical staff and patients have always been and will always be the heart of healthcare, the value of IT is starting to reveal itself in the industry and for everyone concerned the improvements are there to see.

Richard Shediac is a VP, Ramez Shehadi is a principal and Jad Bitar a senior associate at BOOZ ALLEN HAMILTON

May 3, 2008 0 comments
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By Invitation

Commodities inflation just taking off on a long flight

by Richard Sherwin May 3, 2008
written by Richard Sherwin

The world is currently facing some of the most challenging financial markets seen in the last few decades. The subprime crisis and its fallout has helped tip the US into a recession that may have a serious impact on global growth for some time. However, the turmoil surrounding the commodity markets has, until recent weeks, been largely unnoticed and yet events in these markets have the potential to have a far greater global impact than a slow-down in the US.

Over the last 24 months most commodities have witnessed enormous price appreciation as world demand for fuel, raw materials and food has exploded. The price pressures behind the rise in oil prices are well documented and attributed to increasing demand from the emerging markets, notably China and India. Base metals have also benefited from the same demand pressures as emerging economies invest in their infrastructure by building new railroads, airports and even cities. Precious metals have in turn been well supported through a combination of low mine supply, a weak US dollar and gold’s historical safe haven status in times of uncertainty. Agricultural commodities have witnessed price increases due to demands from increasingly urbanized populations and alternative uses such as bio-fuel production.

In fact, the rally in agricultural commodities appears to be in its infancy. Commodities cyclical research shows that compared to previous bull-market cycles, which were not backed by such significant demand drivers as China and India, prices in real terms are still a long way from their highs. In other words, sugar, coffee, cocoa and corn may still be relatively inexpensive.

Commodity prices and a weak US dollar

Until recently investors had accepted that much of the drive behind higher commodity prices was the weakening dollar. The argument went that as commodities are universally priced in dollars, with the dollar weakening, commodities must rise in price terms to offset their value in other currencies. This argument has some merit, but price rises in commodities had slowly been outstripping dollar weakness for 2 years, and if we look at rises since the beginning of 2008 their out performance is startling. So far this year the dollar exchange rate index has weakened 6.3%; consider this against a basket of commodities: gold is +13% stronger, oil +16% stronger, corn +30% stronger, natural gas +35% stronger and rice +63% stronger.

The fight to feed people — governments react

Across the globe, Russia to Argentina and Mexico to China, we’ve seen the impact of tightening commodity markets with either social unrest or imposition of export tariffs to protect national markets. The river for such widespread social unrest has been a real fall in the level of inventories, particularly in food staples. Wheat, rice and corn inventories currently stand at multi-year lows, and with poor harvests forecast in the southern hemisphere and export restrictions from major producing countries, price pressures will likely continue for the time being.

Commodities and a weakening global economy

Investors have also been complacent about commodity price increases on expectations that commodities could sell-off in response to a US or even global recession. Recent JP Morgan Commodity Research analysis refutes this view. Examining commodity returns before and after the onset of the last five US recessions, JP Morgan have shown that commodity indices have on average rallied 15% from the beginning of a recession.

Rising commodity prices and inflation

In fact, the correlation between commodities and inflation is well documented. Anyone witnessing the inflation of the 1970s will know this well. However whilst the commodity matrix has rallied over the last few years, inflation has been remarkably benign. Therefore the final theme that is worth exploring is the potential impact that continued commodity price rises may have on inflation.

One can argue it is less likely that we see inflation as a result of the current surge in commodity prices than in the 1970s. In the 1970s, inflation became entrenched in economies not just as a result of commodity price rises but also because central banks had little autonomy and governments were the drivers of monetary policy. The result was that as monetary policy became a political issue and increasingly arbitrary in nature, inflation expectations went unchecked as governments pushed for growth at the cost of inflation. As a result of those lessons learnt, central banks emerged from the high inflationary era with greater autonomy and in many cases a clear brief to control inflation.

However, no economic cycle is identical to another. There is no doubt that in recent years our belief that central banks would be perpetually able to control inflation has made us complacent to the risks of inflation. Inflation has two key drivers, in-put costs driving out-put prices and consumer price expectations driving wage demands.

In terms of input costs, the developed world has experienced an era of tremendous price deflation due to globalization. Goods have remained cheap because consumers can readily log onto the internet and source the most competitively priced goods globally — in other words price discovery and transparency has become remarkably more efficient. However, given that much of the lowering of prices was due to the origination of goods in the same economies that currently have witnessed massive growth over the last decade, the argument that prices will remain perpetually low is somewhat stretched. In other words, China and India will eventually not be able to pass on negative price pressures. Indeed, as India and China have been the drivers of commodity prices surges, their increasing input prices means that output prices will eventually have to rise.

The other key driver of inflation is consumer expectations. Inflation became so entrenched in the 1970s because consumers became used to the expectation that inflation would continue to rise. This set off a vicious spiral of increased wage demands to counter expected rising prices that could only be met through firms raising prices, and so on. Rising food prices, particularly in the emerging economies where the cost of food is a significant proportion of disposable income will have to lead to consumers demanding higher wages and this may well begin to build in higher inflation expectations and thus the beginnings of an inflationary spiral.

Already news stories have emerged detailing that the Chinese authorities are heavily subsidizing food prices in Beijing to quell any inflationary driven social unrest leading up to this summer’s Olympics. Therefore, it would not take a huge leap of faith to see the beginnings of inflation already taking place in the emerging economies.

When we consider that the emerging economies are potentially most vulnerable to inflation and that the western economies are most dependent on emerging market goods to keep their own inflation stable it becomes easy to see a chain of events that drives inflation higher as emerging economies pass on higher costs. All of this will be driven by a continuing surge in commodity prices.

From an investor’s point of view, commodities as an asset class should have an increasing importance in their portfolio. Commodities are an excellent diversifier of returns in that they have low correlation to global economic cycles and a high correlation to inflation. Given the current economic forecasts of falling growth with inflation pressures they hold an even greater importance.

Indeed, commodities have shown enormous volatility this year and investors should consider most closely any investment vehicle that can capture both the upside and downside of commodity market price movements. A fund of hedge funds which trade exclusively in commodities will give investors access to commodity price movements and diversification of returns from a number of uncorrelated investment managers.

Richard Sherwin is a director of Blacksquare Capital. Blacksquare Capital is launching commodity fund of heedge funds on June 1, 2008.

May 3, 2008 0 comments
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By Invitation

10 trends Defining Private Equity in 2008

by Imad Ghandour May 3, 2008
written by Imad Ghandour
 
2007 was another stellar year for private equity in MENA. The billion dollar deal milestone has been broken for the first time with the Egyptian Fertilizers Company deal. Fundraising for existing funds remained strong, and the first billion dollar fund was raised. Exits, once a mirage, are becoming more common with 18 exits reported in 2007 up from 6 in 2005.

2008 will be year of opportunities amid global and regional challenges. The impact of the global downturn in the next few months will be difficult for all financial players — including private equiteers operating in MENA. A sober market will make slow the investment cycle – bringing valuations down, but lower valuations will yield higher returns for PE funds over the long term. More risk-averse and better educated investors will make fundraising more challenging, but for those who already delivered returns and gained the trust of investors, tapping into the regional liquidity will be less strenuous. The global slowdown will drive global fund managers to come into the region, in one form or another, creating competition in the short term, but better industry practices over the long run. In such a perplexing environment, we foresee 10 trends emerging.

1. PE investments will increase, and expected to surpass 2007 investments of $3.3 billion. With increasing privatization of public entities and the restructuring and recapitalization of family businesses, the billions raised in previous years will be deployed in more and larger transactions.

2. The number of opportunities will slightly increase, Government enterprises are not being privatized fast enough, and families are maximizing the value of any business they are divesting, and taking maximum advantage.

3. Fundraising will probably be around the $6 billion mark attained in 2007. Petrodollars, corporate profits, and individuals’ wealth will be channeled into all sorts of regional financial assets – especially given the weakening performance of other regions.

4. The gap between existing successful managers and want-to-be managers will widen. In 2005, funds were raised on promises with limited relevant track record. In 2008 and after more than 40 exits, funds will be raised based on established track record. In 2007, established managers found it relatively easy to raise their second fund, but most new managers struggled.

5. Egypt and Saudi Arabia will be attracting far more attention in 2008 than in previous years, and will share the lead with the UAE. In the past, UAE was the leading destination for PE investments. Egypt took the lead in 2007 (the largest two transaction in the MENA region were in Egypt), and Saudi Arabia is climbing quickly in the league table.
 

6. IPO was the only liquidity route foreseen for PE investments. However, there is an increasing number of trade sales, and an increasing acceptance of secondary sales. Today, the full menu of exit options can be contemplated, and with the additional relaxation of restrictions on foreign investments, a larger pool of (foreign) trade and financial buyers will be available.

7. Many global managers will be eyeing the region for an entry. Some, like Investcorp and Carlyle, have taken the plunge with a dedicated regional fund. Others, like 3i and Credit Suisse, are partnering with regional firms. But with the slower pace of closing deals in US and Europe, the global PE machines will be eying MENA region more aggressively.

8. PE investments will slowly shift from building the infrastructure to consumption sectors. In the past few years, and probably in the next couple of years, the focus was and will be on building power plants, water plants, ports, airports, buildings, etc. By 2010, the investment cycle will be reaching its peak, and wealthier families will be boosting consumption. Smart PE houses will start investing in consumer related sectors from now.

9. Most of the transactions so far will be smaller than $50 million. But this benchmark is rising, albeit slowly. Don’t expect too many billion dollar deals in 2008.

10. More talent will be coming to the region, as layoffs increases in the West. However, it will take time for imported talent to get used to way business is done in Arabia.

Imad Ghandour is a Member of the Board – Gulf Venture Capital Association and Executive Director – Gulf Capital

 

May 3, 2008 0 comments
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By Invitation

Exorcizing propaganda from communication

by Executive Staff & Ramsay G. Najjar May 3, 2008
written by Executive Staff & Ramsay G. Najjar

In every country in the Middle East, there are posters hung or plastered on the walls with the noble-looking picture of one political leader or another. These photos seem to grace every avenue, boulevard and wall in the region and, in Lebanon, they even include slogans celebrating “Victory” or calling for “Unity.”

Some might call this “communication,” but there is a clear divide between communicating and spreading propaganda. Although a form of communication, propaganda is deliberately biased and misleading, with a clear intention to discredit or support the views of a specific group or organization by presenting a slanted opinion most often intended to keep that group in a position of influence and power.

To be a propagandist means being selective and unbalanced in the information presented, exaggerating one side of the story and encouraging instinctive reactions by appealing to the emotions of audiences and seeking their compassion and sympathy, while trying to trigger hatred and fear of their opponents.

Propaganda is certainly not open to discussion and interpretation; in fact, history has witnessed just how political propaganda can limit people’s outlook and rally the masses into a frenzy using fear and intimidation. World War II is the most famous example of this, with both Allied Forces and Hitler and Goebbels using propaganda to varying degrees and outcomes.

In the Middle East, the mass media channels that propagandists have relied on for decades to repeat the same slogans are beginning to die out, with the advent of new technology that competes with the concept of a single ideology or worldview.

As propaganda previously relied on hammering messages through a limited and controllable number of media channels, the dawn of the new media era might have been hailed as the demise of propaganda. Instead, we witness today the revival of propaganda, with countless new channels and technologies breathing new life into it, as it never ceases to adapt, evolve, and become ever more versatile, resilient and let’s face it, cost efficient.

This means that the most effective propaganda today is not the traditional propaganda of the totalitarian leader, but the far more subtle and harder to avoid messages generated even in the nations we consider democracies. New channels of communication are blending with the old. Israeli-edited videos of suicide bombings and scared Israeli children in bomb shelters are uploaded onto YouTube and circulated in emails. These videos do not only show how new technology is propagating political opinion, but are also a powerful emotional weapon used for psychological warfare.

In the US, presidential campaign advertising, well-known for defaming candidates and resorting to personal attacks, is now easily circulated as online video and highlighted by campaign bloggers, from claims that Barack Obama is really of Muslim faith to ones that Hilary Clinton is a puppet of the Jewish lobby.

Regardless of the hype, the effectiveness of this propaganda remains questionable, and although many are fascinated by its power, chances are they will only reap the benefits of propaganda in the short-term. Whether you are appealing to fear, misinforming, or withholding the truth, propaganda will eventually lead to resentment, bitterness and erosion of credibility.

But how does one compete in such a ruthless and hostile propaganda environment? The response is to choose “genuine communication” — communication that appeals to a system of values rather than demonizing opposing parties, and to a people’s aspirations and dreams rather than their fears and instincts; communication that has the guts to say the entire truth rather than hiding behind half truths, that tackles the problems and issues head-on rather than getting lost in generalities, that presents rational arguments rather than engaging in emotionally biased discourse; communication that uses facts rather than assumptions, communication that shares responsibility rather than scapegoating.

Only when we exorcize communication and free it of its many propagandist demons will we gain the sought credibility and create a true partnership with audiences. Only then will communication become effective and far reaching, with sustainable winning results for all stakeholders, and only then will our many issues and problems be closer to resolution.

Genuine communication is the only form of successful two-way communication, and it is of utmost importance, today more than ever, for all propagandists to become true communicators. Communication is a mirror of society, and as society develops and becomes more tolerant and democratic, it elevates the media to become an empowered fourth estate. But the opposite is true as well — working on making our communication genuine and responsible will surely catalyze our societies’ development to catch up and become the tolerant, modern, peaceful, stable, and democratic havens we all dream of.

Ramsay G. Najjar is chairman of S2C

 

May 3, 2008 0 comments
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Capitalist Culture

Urban Planning – Education next door

by Michael Young May 3, 2008
written by Michael Young

In April, the American University of Beirut hosted a lecture by Omar Blaik, an urban specialist known for upgrading blighted areas around American universities. Blaik, a Lebanese-American, is renowned for his work in ameliorating the neighborhood around the University of Pennsylvania, in Philadelphia, but has consulted with other educational institutions, including the AUB.

Most interesting in Blaik’s approach is his assumption that universities have a proactive economic role to play in their neighborhoods, and must run their affairs like a company. That’s not to suggest he wants them to downgrade their core educational mission too make money. Rather, he argues that such a mission is best served by establishing an adequate social environment for learning. Until a few years ago, the area around UPenn was so dangerous that the university had to cut itself off from its surroundings, undermining its educational objectives.

Blaik has degrees in business administration and engineering, so it’s not surprising his method of reviving university neighborhoods comes through a practical application of several key ingredients, including improved security, a resort to commerce and market forces, use of the university as an functional instrument to reorganize economic relationships in nearby neighborhoods, and the opening up of campuses to their environment, physically, economically, and metaphorically.

This is hardly a new concept. Urban thinking in the 1950s and 1960s was mainly driven by government-mandated planning and implementation, its principal aim being the removal of slums. In cities such as Chicago, Washington, Saint Louis, and others, poor areas were razed to the ground and replaced with modern structures, including low-income housing projects. But slums, in their own way, had much more vitality than what came afterward: personal networks dominated, commerce was evident, people walked the streets, and, though poor, neighborhoods were organic. When these complex systems were forcibly replaced by alienating high-rises from which commercial activity had been mostly zoned out, what ensued was the disintegration of social relations, as people no longer walked or lived in the street (because, in the memorable words of writer Jane Jacobs, there were now “promenades that go from no place to nowhere”), and, as a result, a sharp rise in crime, ensuring commercial activity remain hobbled.

The destructive impact of modern city planning has been well recognized, and more sensible planners like Blaik are the result of this. In striving to shape outcomes in their environments through specific, limited interventions, they display considerable skepticism toward the grand urban notions of the 1950s and 1960s, aimed at creating entirely new entities. These “post-modernists,” or perhaps the “post-post-modernists,” if one can call Blaik and his generation that, also accept that urban environments must be allowed to develop naturally.

In his presentation, Blaik discussed ways AUB might reach out to its environment. The university faces a different set of problems than UPenn did. There is no crime around the AUB. In fact its vicinity is one of the most prosperous in Beirut. But that’s precisely the difficulty. Just as a university may be unable to open up to crime-ridden areas, it can find similar obstacles in secure, wealthy ones as well. Income differences can mean that faculty members and students are unable to live near the institution. High-income buildings rope the university off from more accessible surroundings further afield. In this way, the AUB and Lebanese society can find it harder to interact.

The irony is that for a long time, particularly during the war years, the AUB benefited, at least in terms of its public image, from being cut off from the rest of Beirut. Why? Because that isolation became a part of its mystique, its claim to be an elite institution. But also, when the capital descended into violence the AUB was a splendid, green island of tranquility in a decaying city.

Yet as Blaik remarked, a university must be a living organism in the living organism that is the city. For AUB, or any university, to be closed in upon itself, fortress-like, is to defeat the purpose of an educational mission. That’s why one of Blaik’s most striking recommendations was that the AUB find a way to remove the wall dividing itself from the streets outside. Just as significant was his advice that the university expand outside its walls and shape the environment immediately around, buying property and reworking it to favor contact with the city.

For a long time much of modern urban planning was implicitly directed against capitalism. Markets were seen as generating inequality, so urban environments were unnaturally bent out of shape to impose more egalitarianism. Blaik and others are relevant because they don’t shy away from enlisting capitalism on their side, even if they accept some controls to soften the impact on the most vulnerable. That’s why they are succeeding where their predecessors failed.

Michael Young

 

May 3, 2008 0 comments
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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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