• Donate
  • Our Purpose
  • Contact Us
Executive Magazine
  • ISSUES
    • Current Issue
    • Past issues
  • BUSINESS
  • ECONOMICS & POLICY
  • OPINION
  • SPECIAL REPORTS
  • EXECUTIVE TALKS
  • MOVEMENTS
    • Change the image
    • Cannes lions
    • Transparency & accountability
    • ECONOMIC ROADMAP
    • Say No to Corruption
    • The Lebanon media development initiative
    • LPSN Policy Asks
    • Advocating the preservation of deposits
  • JOIN US
    • Join our movement
    • Attend our events
    • Receive updates
    • Connect with us
  • DONATE
Business

Turning Japanese

by Anissa Rafeh August 1, 2004
written by Anissa Rafeh

It is estimated that Lebanese consume about seven million pieces of sushi each year. Of those seven million, about 500,000 are ordered from Sushi Bento, the sushi delivery service established in July 2001. Revenues for the first year totaled $300,000. By 2003, that figure increased by over 33% to reach $400,000, and it is projected to hit the $500,000 mark by the end of 2004. Not bad for a company that started out with an initial investment of just $12,000.

“We realized that there was a gap in the market, for high quality, low budget sushi. So we thought, let’s eliminate everything that makes costs higher,” said Imad Abi Chaker, the general manager of Sushi Bento, who along with two other equal partners founded the business. The first part of the elimination process was to scrap the idea of a restaurant and the costs that come with it. The core business would lie in delivery.

“When I was studying in the US, I learned to eat sushi there. It’s not considered a luxury like it is here, so I got used to eating sushi – it was cheap,” explained Abi Chaker, who is also the general manager of his family owned food distribution company, ManyFood. “But when I came back here, I realized I was spending most my salary on sushi. It was my visa bill that gave me the idea to open Sushi Bento.”

Abi Chaker and his two partners began by picking a name: Abi Chaker wanted a Japanese word that was easy to pronounce and translated into ‘box,’ or ‘package,’ so ‘bento’ was chosen. Second came renting a small apartment in Ashrafieh. Using their initial capital of $4,000 each, they installed an industrial kitchen, and hired a chef (who is now Bento’s head chef). In the first three months, they made back their initial investment, and by the eighth month the partners plowed $38,000 back into the business, allowing them to shore up what until that point was a shaky delivery service.

To accommodate higher demand, the company relocated to larger premises, still in the Ashrafieh area, bought a bigger, 300m2 kitchen and hired more staff, taking the payroll to 25 employees. Despite a growing business, overheads were always kept at 20% of the monthly turnover.

Three years down the road, Sushi Bento has seen a rash of copycat operations popping up around the country. But, according to Abi Chaker, along with an increase in competition has come a surge in sushi’s popularity in Lebanon. “The competition is really helping more than hurting by creating a bigger market, so our numbers didn’t decrease,” explained Abi Chaker. “They helped us create an awareness of sushi and we are all benefiting from the [bigger] customer pie.”

Fighting off the competition is not a major concern because, said Abi Chaker, “Ashrafieh is expensive so it kept investors away.” Plus, it helps that Sushi Bento has a firmer grip on the market than most. Although no formal statistics on sushi exist in Lebanon, Abi Chaker estimates the market worth about $5 million, with Sushi Bento holding about 60% of the delivery market.

Not surprisingly, in a business that deals in raw fish, Abi Chaker claims that his major selling point is quality. Sushi Bento imports its fish directly from Japan and the Philippines, with the salmon obtained from local importers. Abi Chaker was quick to point out that Sushi Bento only buys Scottish salmon, as opposed to Norwegian salmon, as it is less fatty and of an altogether higher quality, even though it is about $3 to $4 more expensive per kilo. “We have the quality advantage and have managed to sustain a high quality product,” said Abi Chaker.

After the success of their initial venture – Sushi Bento saw its customer base increase by 500% – the next logical step was expansion. The company is now enjoying a growing franchise business, with the first branch already operating in Jal el Dib (another branch in the Palm Springs Village is owned by the Sushi Bento company).

“We try to get the first move advantage and reach underserved markets,” said Abi Chaker, adding that although he would rather not divulge the location, another franchise branch is expected to open in Lebanon very soon. He did, however, reveal that further franchises are in the works, not only in Lebanon but also in the region within the next 12 months.

“There is definitely more demand for our item, and the market is still underserved,” said Abi Chaker. “We’ve had many solicitations for franchises outside the country but have been reluctant to accept because of a lack of human resources to send out and train staff,” he continued, explaining that the current economic situation was also not the best climate in which to rush headlong into a hasty expansion program.

For now, however, Sushi Bento is concentrating on its budding catering business, which was introduced in 2003. Usually provided through another catering service, Sushi Bento sushi can now be found at all sorts of events, including dinner parties and weddings. Mostly operational during the summer months of June to September, the catering business makes up about 20% of the company’s yearly revenues.

And what of the challenges Sushi Bento has faced? Other than at first trying to convince Lebanese to eat raw fish, Abi Chaker said that the main obstacle they have come across is keeping up with the high demand. “Demand grew much faster than our production, that’s why we had to move to a bigger location.” Today, Sushi Bento delivers between 50 to 60 orders a day – that translates into about 1,000 pieces prepared daily.

Of the most in-demand raw fish treats, salmon ranks number one by far. In second place comes tuna, followed by the yellow tail. The most luxurious item on Sushi Bento’s menu is Unagi, or eel, which is also the most costly, ringing in at just under $4 per piece. “It’s the most rare type of fish [on the menu],” explained Abi Chaker, “and is less in-demand. It’s not a mass seller.” Another seafood delicacy is the fatty tuna, which is also very rare.

But above providing raw seafood right to your doorstep, Sushi Bento focuses on customer satisfaction. “One drawback [of a delivery service] is that we don’t see the reaction of the customers,” said Abi Chaker. So, to maintain good customer relations, 10 to 12 people are selected randomly each day and are asked for suggestions or comments on the Sushi Bento service. Luckily, none of the complaints have been too drastic so far. “We never, ever, had any complaint about quality – only about delays in delivering!” stressed Abi Chaker.

As for the future of sushi-eating in Lebanon, Abi Chaker has no qualms about sushi going belly-up. “Maybe it’s not as fashionable as it used to be,” said Abi Chaker, “but the sushi craze is here to stay.”

August 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Economics & Policy

Lebanese bonds: stable but vulnerable

by Faysal Badran August 1, 2004
written by Faysal Badran

As the world markets, mature and emerging, went through the turbulent transition from low rates by the Federal Reserve to “a measured and consistent rise,” most bond markets suffered. In fact all bond markets suffered. The reverberations of each pronouncement by Federal Reserves chieftain, Alan Greenspan, are felt all over, in commodities, equities, but most importantly, in fixed income securities. This is a universal occurrence, except for Lebanon. Lebanon has been outstanding at being exceptional in almost every conceivable measure over its history. In this case, while the entire curve of interest rates gyrated all over the world, Lebanese bonds remained unmoved. In fact, expecting a big hike in Lebanese Republic rates (move down in price), I called some of my contacts a day after some inflation numbers in the US rattled every market from Kuala Lumpur to Sao Paolo. Guess what? Lebanon bonds were unchanged.

It is important to place in context the latest two years of bond action worldwide. The fall of the Lebanese bond yields came within an environment of intense global reflation and increased liquidity, and in most cases this environment benefited emerging markets and lower quality corporate issues. This drop in risk aversion, or increase in appetite for risk came on the heels of a huge increase in liquidity and as a rebound from the bubble meltdown in the US. Still, it was unprecedented in magnitude and timeframe. Lebanese Republic bonds were up more than 25% in a year, which represents equity type returns, and more importantly, without any improvement in fundamentals besides a last minute donor conference in Paris in November 2002. But in effect, the fiscal deterioration continued in Lebanon, political polarization increased and placed the entire system in a state of near paralysis, pushing out privatization, reform and just about anything else promised at any time. Still the bonds performed well.

Previous articles have addressed the tightness of the Lebanese bond market. The sovereign bonds are held almost entirely by local banks. This derived from a post-Russian crisis aversion to international bonds, and most importantly from the incestuous fiscal ménage between the banks and the Lebanese treasury, with banks continuing to prefer local risk. The market is illiquid, and held by a few institutions, and this has provided the market with a sort of immunity from international tremors. By definition, one should be wary of rigged markets, especially where the exit door is bar locked and volume is thin. This has been the case for Lebanon Republic bonds for more than two years now. There is no trading (for all practical purposes there is one holder: the banking sector) and a complete disregard for economic and budgetary time bombs as well as any international benchmarks. And herein lies the real problematic issue with the current pricing and interest rate structure of the bond market. It is unrealistic and expensive. It is unwise to go back and dwell on the decaying political system, the ballooning deficit, and the lack of credible economic policy. This would be tantamount to “shooting at the ambulance.” The regime and its failings are too easy a target. What we want to look at, in measured objectivity, is whether Lebanese bonds are safe for individual investors.

There are obviously many parameters in the decision to buy a bond, and they range from income needs, duration, potential capital appreciation in the case of depressed bonds, and of course alternatives. In a global market where individuals have a palette of choices and vast information on ratings, risks and opportunities, it is important to look at alternative bonds within similar risk factors.

To simplify the panorama, let us compare Lebanese Eurobonds with those of Turkey and Brazil. It is a broad enough geographical spread and in terms of economic maturity they lie at different points on the curve. Looking at the 2011 bonds this is the matrix of yields and spreads. What is key to bear in mind here is that while Lebanon is rated B-, both Brazil and Turkey are rated higher at B+. So the table should be even more mind-boggling:

Brazil 2011 10%

Turkey 2011 8.05%

Lebanon 2011 7.59%

According to those rates, one would think that Lebanon had a better rating, or better political climate, or better economic and fiscal fundamental. Wrong.

This represents an anomaly, especially in a global rising interest rate environment, and private investors wishing to remain in sovereign bonds are better served by looking at alternatives. There is no justification, besides the illiquidity and tightness of the market, for Lebanon to yield 240 basis points less than Brazil despite a lower rating. It is confounding that local institutions have so much risk concentration in Lebanese paper, lack of diversification would in other places be considered a point of vulnerability.

Lebanon bonds are trading in an “if” environment: if Paris II was respected; if the government had a clear plan for restoring balance and confidence; if the risk of external shock was minimal; and more staggering, if Lebanon had a clearer path than Brazil or Turkey. After the hits taken by many Lebanese in the devaluation (s), and the collapse of foreign markets, and the regional turbulence, caution over patriotism should prevail when it comes to Lebanon Republic bonds. With the real estate market in a state of Gulf driven irrationality, the economy stuttering, and the political environment infested, private investors ought to look at alternatives or wait for a significant event or back up in interest rates to reinvest.

In a globally unstable environment, and a rising rate trajectory, an investment in bonds has had a tendency to turn into financial bondage in many emerging and submerging economies.

 

August 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Economics & Policy

A proud Trading tradition

by Executive Staff August 1, 2004
written by Executive Staff

I taught you value of information and how to get it,” yelled Gordon Gecco (Michael Douglas) to Bud Fox (Charlie Sheen) in the iconic 1980s movie Wall Street. Those few words constitute the whole vortex around which the movie is predicated. And while insider trading is a major felony in developed securities markets, it is an open practice in Lebanon.

In fact, insider trading is not illegal Lebanon. No law exists to prohibit people benefiting from privileged information – good or bad – before it hits the markets, only one which prohibits price manipulation (a practice not necessarily based on leaked information but on an artificial shake-up of any given market, usually by a sudden buy-up of stock).

The American financier Ivan Boesky, and our very own Samir Trabulsi (involved in the Pechiney Affair in which the French government was found guilty of insider trading and which led to the suicide of the then French finance minister Pierre Bérégovoy), have all fallen foul of the laws that control insider trading and spent time in jail for their crimes. Corporations have also been guilty. One only has to look at Enron, Parmalat and Martha Stewart’s empire to see the impact of greed and its consequences.

However, in Lebanon the absence of a law has made insider trading something of a gentleman’s sport, with those in the know seeking to outdo rivals with the quality of their ill-gotten intelligence (it was not unknown for highly-placed traders on the BSE to work with the CEO’s and chairmen of corporate Lebanon to create market movement by the dissemination of false information). Today many of these advisors (well-known personalities, still working in the financial markets and who have been exposed in the pages of Executive) serve as the country’s leading corporate chiefs, and continue working to corrupt the markets. Insider trading has become a de-facto profession.

In 2002, Freddy Baz, advisor to the chairman at Banque Audi, announced to the press that one of the major factors behind the failure of merger talks between Banque Audi and Banque Libano-Francaise at the time was that news of the merger was leaked to the market, and the resulting movement in the stock price complicated valuation issues for the merger, and ultimately contributed to its failure.
 

This year, mutterings about the performance of Solidere stock suggest that the insider trading genie might have been let out of its lamp once again. No illegal activity has so far been proven, but what was unusual was that the extraordinary price hike went uninvestigated by most local media and did not, publicly at least, raise any eyebrows from the various watchdogs at the central bank and BSE.

These two institutions, along with their counterparts at the Association of Banks in Lebanon, have been trying for years to monitor market activity and enforce securities regulations. A significant effort was made in 2001 and 2002, whereby certain guidelines to deter insider trading were established. One stipulated that any trading in listed stocks of Lebanese banks by all parties related to a bank (employees and their relatives), required getting prior approval of the bank itself. However, this a token gesture of regulation and there today exists no strong, real regulatory body that enjoys the necessary judicial or legal authority to investigate possible cases of insider trading. And while there was no evidence of financial hanky panky with the Solidere shares (although the almost 100% rise in the company’s stock price in a period of less than three months would have raised red flags on major exchanges in Europe or the US), the incident should act as a wake up call, especially if the BSE wants to present a cleaner image to investors and generate higher volumes.

So what did happen? Solidere stocks “A” and “B” are the most commonly traded securities on the Beirut Stock Exchange, and are most likely to fall prey to foul play. It is common knowledge that Solidere, although arguably the most active on the Beirut Stock Exchange, has seen minimal price movements and trivial volumes both by regional and international standards. Solidere “A,” the most active stock of the company, traded in the range of $4 to $5.25 from mid-April 2002 all the way to mid-April 2004. During that time, the average weekly volume on the Solidere “A” stock was nearly 135,000 shares. Excluding two block trades in early 2003, the average weekly volume did not exceed 87,000 shares.

The first sign of a breakout in the stock price occurred in the week of March 12, 2004, when the volume on the Solidere “A” stock leapt to more than 268,000 shares for the week. Volumes rose to more than 443,000 per week two weeks later, and managed to sustain high levels throughout April, May and June. During that time, average weekly volumes on the stock rose to 239,406 shares. In tandem, the price of the Solidere “A” stock jumped from under $5 in March 2004, to top the $8.25 mark during the first week of June, and to subsequently stabilize just under the $8 level.

By all accounts it was the GDR market in London that picked up first, and then came the orders out of the Gulf, 50,000 at a time, via US investment banks. Liquidity was low and so the orders had to be “worked.” This wasn’t difficult. As much as there were investors, flush from having made money in 2003, there were holders of Solidere stock willing to sell.

On international markets, or even the less liquid regional ones, price spikes accompanied with increased trading volumes is not that uncommon, and do not necessarily indicate any foul play. In many cases, such market developments are due to certain announcements or news hitting the market and becoming public knowledge, and it is this that draws a fine line between efficiency in the market and illegal market behavior.

Prior knowledge of Solidere’s new sales strategy, announced in June, undoubtedly triggered the sudden shopping spree. The offer invited share holders to use their stock as down payment for land for which they would receive a 15% discount. For its part, Solidere would cancel all bought back stock, reducing the number of shares on the market in an attempt to boost the market price.

No one at Solidere was available for comment, but chairman Nasser Chamaa told Executive in a July interview that, despite Beirut’s reputation for being a city where insider trading and conflicts of interest between ownership and management are common, Solidere ran a tight ship.

“I believe our internal procedures are working as far as confidentiality and transparency are concerned,” Chamaa said. “We have shareholders all over the world. We have to ensure that we are not only playing by the rules in this country but by global standards.”

In spite of these assurances, it is hard to imagine that key information was not leaked. BSE chairman, Fadi Khalaf was not available for comment. His secretary confirmed that he would not be talking to the press on any issue until further notice.

Was it an inside leak? Anyone wanting to ignite a buying spree could do so knowing that it could be easily explained, despite the fact that Solidere had made no dramatic announcements. The share price was low, arguably a good buy for speculators hoping for increased confidence in Lebanese real estate during the summer. Information could have been leaked to investors in the Gulf and it could have started from there.

According to Walid Hayeck, Investment Banking Manager at the Beirut-based Arab Finance Corporation (AFC): “some people had this information” prior to the official announcement. To Hayeck, while “insider trading” may not have been involved, some people were aware of the upcoming revelations, and managed to profit from that. Jean Riachi, from Financial Funds Advisors, concurs, stating that the developments were most likely due to inefficiencies in the market, where only some people held the information before it became public.

A senior executive at one major investment bank in Lebanon prefers to call a spade a spade, stating that however you dress it up, people acted on information that was not yet public and broke the rules. “The movement in the share price was quite strange, and there appears to have been insider trading, which is not surprising.”

Nassib Ghobril, head of research at Saradar Investment House put it bluntly: “We need a body like the SEC (Securities Exchange Commission) to raise confidence and transparency in the market,” he said, adding that such a strong regulatory body does not only help avoid, detect and investigate irregularities in stock trades, but it would be able to accomplish significant improvements in the market’s activities, just as it has in developed markets.

Another analyst at a major local financial institution reiterated Ghobril’s comments, but did not hold out much hope for such a body being created in the near future. Just as the developments in the Solidere share price and volumes went virtually unnoticed over the past few months, obvious reforms are being held up because “some people don’t want [the BSE] or others to succeed, because success would look good on the resume of a political opponent,” he said obviously referring to the upcoming elections that will dominate Lebanon during the next year.

Riachi agrees on the necessity of creating a strong regulatory body, but does not think that this would be enough. He pointed to the need to educate the market to better understand market dynamics, the dissemination of public information, and the circumstances under which one is allowed to trade on such information.

Hayeck, from AFC, also cast light on a whole new aspect to the problem, calling for the urgent division between different entities within or between corporations, so that information that is privileged is not shared or disseminated haphazardly and discriminately. “There needs to be a Chinese wall between corporate finance and capital markets, for example,” he said.

The Solidere “incident” reflected the structural problems that are embedded in the Lebanese capital markets in general and the BSE in particular. The irregularities in trading can affect any stock on the exchange. “There is a general problem in the marketplace that is not specific just to Solidere,” said Hayeck.

If nothing is done the virus will spread. Insider trading is against the very philosophy of economic prosperity and the development of the BSE as a credible financial hub. But what is to be done? “Who will protect the market in the absence of a strong law,” asked one trader, adding, “I am sure that [President] Lahoud does not want this and I am certain that [Prime Minister] Hariri, who travels the world selling the financial strengths of Lebanon and who has a stake in Solidere, cannot be happy with these allegations.”

We may never know precisely what drove the Solidere stock between March and June. If there was a leak or leaks, we will never know who was behind them. What is known is that at least $20 million in cumulative profit was made and that questions are being asked. In the presence of any doubt, the buck stops with the boss, whether anything shady did or didn’t happen and whether he did or didn’t know about it. He could do the honorable thing, but then again, honor and conscience are in short supply these days.

August 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
The Buzz

Tapping into office talent

by Tommy Weir August 1, 2004
written by Tommy Weir

One comment that we routinely hear from HR managers in Lebanon is that “we can’t find good people and when we find them, we can’t keep them.” A fundamental question that begs to be answered is: Are good people born or developed? We believe that they are born and developed to reach their full potential. Is this the responsibility of the HR department or the CEO? To some degree, both.

Unfortunately, most CEOs spend little if any time developing talent in their company. A recent survey of top companies around the world revealed that successful CEOs spend close to 50% of their time developing themselves and others. How much time do you spend?

Organizations that do the best job of cranking out leaders tend to have CEO’s like Jeffery Immlet of GE, who are directly and actively involved in leadership development. Men and women like him realize that the future success of their company is dependent on this type of people investment.

Although it is important for the CEO to play an active role in talent development, ultimately the responsibility is up to you actively participate in motivating and developing yourself.

Listen to what General Mills CEO Steve Sanger recently told 90 of his colleagues: “As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I have just reviewed my 360-degree feedback. I have been working on becoming a better coach for the past year or so. I’m still not doing quite as well as I want, but I’m getting a lot better. My coworkers have been helping me to improve.”

Steve realized that it is his personal responsibility to develop himself and to acquire the skills that will enable him to be a more talented coach. No one was forcing him to do this. In order to become a better leader, he had to do something different. It makes no difference if you are a CEO, middle manager or front-line worker, you need to discover and develop your talent(s).

How is this accomplished?

Organizations need to put lots of focus on identifying high-potential people, better differentiate compensation, serve up the right kinds of opportunities (for promotion and training), and closely watch turnover. Of course, crucial to all these efforts is CEO support and involvement. There is no question that one of the best ways leaders can get others to improve is to work on improving themselves. Leading by example can mean a lot more than leading by public-relations hype.

Importantly, the principle of leadership development by personal example doesn’t apply just to general managers or CEOs. It applies to all levels of management. All good leaders want their people to grow and develop on the job and it starts at the top.

One of the benefits of talent development is talent retention. This is one of the greatest challenges facing the business world in Lebanon.

Every organization, large or small, that expects to grow and prosper must make talent retention a top priority. Failure to do so may be at the least a form of organizational denial and, at worst, a recipe for steady decline. The shortage of labor and widening skills gap fueled by the educational demands of knowledge work, has created a “battle for talent” that will make the “talent war” of the late 1990s look like a skirmish, all point to the need for updated retention competencies for leaders. Talent Keepers, an employee retention firm, list 10 talent keepers essential for leaders to understand and perform in order to retain and engage employees over the long-term:

1. Build trust.

2. Build esteem.

3. Communicate.

4. Build climate.

5. Be a flexibility expert.

6. Act as talent developer and coach.

7. Build high-performance.

8. Be a retention expert.

9. Monitor retention.

10. Find talent.

Using that success formula, leaders can retain and engage employees, but, importantly, they will earn their employees’ trust.

Talent is a crucial ingredient for any successful company. It must be cultivated and held on to. Don’t fall into the trap that so many do. They fail to develop talent in others for fear that they will lose it down the road. Start today, develop your talent and the talent of the people around you.

Tommy Weir and Christine Crumrine are from the Beirut-based CrumrineWeir, the global leadership experts.

 

August 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Business

Shaping up or shipping out? Lebanon’s meat industry stinks

by William Long August 1, 2004
written by William Long

When two separate shipments of spoiled Indian meat were detected by inspectors at Beirut Port in June, the government was quick to claim that the successful police intervention proved the meat safety “system” in Lebanon worked well.

“Everything is under control. There is no bad meat in the country,” said Ali Hassan Khalil, the agriculture minister, in a statement to the press.

Critics, however, including fed-up members of the meat industry itself, were not as confident. For some, the 250 tons of spoiled meat that rotted away at the Port for several weeks before being shipped back to India was just one indication of a much larger problem. Lebanon, the critics said, still had a long way to go in meeting rigorous, international health and safety standards when it comes to meat.

By mid July, the government seemed to agree. After an intense press conference by the Cattle and Butchers Syndicate, and public scorn from the nascent public watchdog group Consumers Lebanon, both of which pointed to previous shipments of spoiled meat from India, the government issued a ban on all imports of Indian meat – which is to go into effect in mid September since some shipments from India were already en route when the decision was made.

In taking such sweeping action, the government grudgingly fell, at least partly, into line with the EU, which has for years banned meat imports from India because of health and safety concerns. Although the Lebanese government had long argued that the UN deemed Indian meat safe – claiming that the EU’s actions were more about protecting their own domestic meat industry – the twin incidents of spoiled meat seemed to raise enough concern about the costs of continuing to do business with the country, considering that Lebanon imported 75% of all frozen meat consumed last year (6,841 tons out of 9,124 tons in all).

Of course, the decision was not easy – frozen meat from India costs about $1.5 per kilogram, less than chilled meat from Brazil or Paraguay, which costs $3 per kilogram, and substantially less than fresh meat from live European cattle, which costs $5 per kilogram.

Since Lebanese SHAWARMA, as but one example, is primarily made from frozen Indian buffalo meat (cows are sacred in most Indian states), the inescapable political reality is that it’s only a matter of time before the Lebanese consumer feels the pinch. As one industry source explained, “The demand for cheaper and cheaper meat, like from India, has grown steadily, just as the old sources of meat have become more expensive.” Indeed, faced with growing price differentials, the composition of the Lebanese meat diet has changed considerably over the last decade. In fact, some observers now estimate that 15% of all meat consumed in Lebanon is frozen, 25% chilled, and about 50% fresh. Rewind to ten years ago and about 75% of all meat at the dinner table was fresh, derived from live cattle slaughtered locally. Frozen meat represented only a small part of the market.

Live cattle is still Lebanon’s number one commodity import, ahead of cigarettes, at a total value of $135 million last year, but imports of frozen meat from India have risen by 27% and 57% in 2002 and 2003, respectively. Added to this is the fact that nearly 95% of all meat needs are now being met by overseas sources. Gone are the days when Lebanon had a thriving domestic livestock system.

For some critics, the government’s decision to halt the increasing stream of Indian meat imports appeared to offer tacit acknowledgement that, even though inspectors ostensibly discovered the spoiled meat, some risk was present that the meat might have entered the marketplace – health and safety controls, these critics said, were not as strong as the government claimed.

According to one industry source, who, like most wished to remain anonymous for fear of reprisal, the spoiled Indian meat caught at the Port had actually been turned away from Jordan the previous week. When it arrived in Beirut, it was actually a competitor who tipped off ministry of agriculture inspectors that the meat was bad. A top official close to the issue disputed this notion though, saying that international sampling procedures were used on all meat imports, which includes taking a piece from the front, middle and back of each 22 ton container of frozen or chilled meat that arrives in Lebanon and testing it for bacteriological and viral contaminants. The government official was confident that the three inspectors assigned to test meat and monitor livestock at the Syrian borders, the airport and the Port would have caught the spoiled meat. However, according to the industry source, the government does not have enough inspectors to check the multitude of shipments that arrive each day in Lebanon, some of which, the Cattle Syndicate argued publicly, bear false or misleading certificates of origin, validity, and composition, further complicating the process. As the industry source put it tersely, “I don’t let my children eat meat unless I have seen the cow myself.”

Indeed, according to several industry sources as well as top government officials and at least one international expert, the government’s action against Indian meat really should be seen as a kind of surface maneuver, one that deferred, or anticipates (depending on how you look at it), the more difficult kinds of systematic reforms that are needed throughout the meat sector in order to ensure that Lebanese consumers are adequately protected. The reason for this sentiment is threefold: first, Lebanon currently has no food safety law protecting consumers, nor does it have an integrated system for measuring outbreaks of food borne illnesses or problems that occur at meat facilities. One can only wonder if this lack of statistics is why even critics of government food safety practices are also usually quick to assert that the Lebanese don’t really get sick from meat. (Of course, the 60 people recently sickened by a meat borne E-Coli outbreak at two separate wedding banquets in Lebanon would probably disagree.)

Second, the central government has little control over the 40 or so slaughterhouses and meat processing facilities in the country – nearly half of which are essentially unlicensed, despite handling nearly half of the 40,000 tons of meat consumed in Lebanon each year. Since municipalities control and monitor the slaughterhouses that lie within their own jurisdictions, a patchwork of irregular standards and procedures has emerged that inhibits industry wide surveillance and early warning measures. This chaotic situation has even led the Cattle and Butchers Syndicate to call for the closing of the main slaughterhouse serving Beirut, the Quarantine, saying that only a completely new facility could meet modern health and safety standards. As one top official closely involved with the issue put it bluntly, “The slaughterhouses present a serious problem.”

Such a conclusion is not altogether surprising, especially when considering that, as one representative from the ministry of economy and trade – the agency charged with inspecting slaughterhouses, processing plants and meat products – acknowledged, “We do not have enough inspectors.” Add to this the fact that the agency acts primarily as a “complaint driven” institution and what you have is a situation where the Lebanese consumer is left to trust an industry with little in the way of uniform, transparent standards and practices, not to mention vigorous oversight separate from local interests. Third, in banning meat imports from India, the government avoided dealing with the issue of Paraguayan meat, which the EU bans on similar grounds as Indian meat (10% of all chilled meat imports are from Paraguay, with the other 90% from Brazil). This concern may not be a factor for much longer though, as several sources closely involved in the issue predicted that it would only be a matter of weeks before meat from Paraguay was also banned. Despite the problems and late-inning measures, it appears that Lebanon is finally moving ahead with reforms in the meat sector. Both the ministries of agriculture and economy, in addition to the United Nations Industrial Development Organization, are pushing forward a food safety law that will help Lebanon gain World Trade Organization membership, as well as better protection for consumers. Significantly, the draft law, which is expected to be taken up by parliament during the next session, aims to centralize authority over the various elements in the meat industry through a Lebanese Food Safety Agency. That body will, hopefully, put in place the law’s new standards and guidelines as well as serve as a proactive monitoring and enforcement regime for all levels of the meat industry. While stressing that the proposal was “excellent” and met the highest international standards, one non-governmental expert involved in the effort acknowledged that centralizing authority over what is now a sprawling web of interests involving butchers, supermarkets, slaughterhouses, ports and processing plants would be a “big challenge.” Either way, it’s a challenge that has clearly been made less daunting in the wake of the spoiled meat flap. According to Zuheir Berro, Consumers Lebanon’s executive director, the momentum couldn’t have come any sooner. In mid July, barely one month after the Indian meat seizures, the ministry of agriculture announced that 25 tons of spoiled fish had been detected and seized at Beirut Port. In one published report, a ministry source said that the importer of the fish was the same one who had tried to bring the spoiled Indian meat into the country in June. “There is an international mafia with connections inside Lebanon” facilitating the entry of spoiled meat, said Berro. “And we have no food safety law. Enough is enough. We need reform now.”

August 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Business

FYI Q&A: Antonio Vencenti

by August 1, 2004
written by

In the wake of criticism from a wide array of religious and political leaders, threats of an outright ban, and the very public defacement of certain controversial images from Tyre to Tripoli, the outdoor advertising industry appears ready to engage in a bit of belated self-regulation. To understand exactly what this will mean, EXECUTIVE sat down with Antonio Vincenti, CEO of the billboard giant Pikasso, who has been at the forefront of efforts to repair the industry’s own image.


Q: Describe Pikasso’s current role in the regional advertising marketplace.

A: We are in Lebanon, Jordan and Iraq – Iraq since January. We have forty competitors, more or less, in Lebanon and forty in Jordan and we are the largest company in Lebanon. What we do is rent locations from municipalities or from landlords, we install the boarding and then we rent it by creating networks.

Q: What is at the center of the controversy over outdoor advertising in Lebanon?

A: In a country where you have 17 communities living together, I think we must, if we want to preserve civil peace, respect the beliefs of all of the 17 communities. Now, where does the border stand between what is permitted and what is not permitted? Thank God, general security has a very open minded attitude. Since the beginning of the year (when they became the official censor), we have never had any problem with general security. And I can tell you that they are very liberal in their way of guarding permits. What does this mean? It means we should be very responsible toward this open-minded attitude of the censor. If we say, yes we have had a problem with religious authorities, but we have the permit from general security, then the attitude of general security the next day is to refuse all visuals or half of them, whenever they feel as though they will have the smallest problem – which is a pity. That is why we need to have self-censorship, self regulation – a logical attitude. You know you have visuals you should not accept and you should not accept them nor you should post them.

Q: What will self-regulation entail exactly?

A: After the Association for the Defense of Moral Values in Lebanon asked the justice minister to [crack down] on certain billboards. I advised my colleagues and competitors to take care and be very cautious. We also attempted to create a dialogue among companies. We are all working in the same sector but each one has different values and ethics. So, we suggested, and we will create, groups composed of the president of a municipality, three or four billboard companies, the local association of traders, a representative from the ad agencies and a representative of the ministry for the interior. Our industry objective now is to reduce the number of billboards by 25% in crowded areas. We will start this with the municipality of Antelias. The president there said he would like to be the first one to try this.

Q: Where, from within the industry, have most of the problems with visuals come from?

A: The problem comes from a lot of small agencies – they don’t care, they [produce] vulgar creations and post it everywhere. This is what disturbed and created this problem from all the religious authorities. Now, I would defend to hell pure creativity and the body of a woman on a billboard, if it is done with class, with creativity by a big agency, for a big brand with class. I do not want to be associated with a cheap product, cheap creativity and a vulgar thing.

Q: Some tiles have been taken out of less vulgar billboard visuals though, like one example along the highway to Sidon where Haifa Wehbe’s shoulders were removed.

A: This I am not aware of. A shoulder would never be a problem. Look billboard posters have abused the usage of their billboards, putting images that hurt the feelings of certain people. But if I have a big brand like Aïshti, who wants to put a half naked woman or L’Oreal, I will do it, but I won’t put it in a sensitive area. I would put it in Jounieh for example.

Q: Pikasso has never had a problem with its 3,000 plus billboards?

A: No, thank God. I just had two unipoles for a brand of underwear. I asked them to change the visual and they refused so I stopped the contract. It is not worth it. We want to be responsible. We don’t want to be used by some product or agency in order to sell some products with those provocative visuals.

Q: Has Pikasso ever had to bend the rules in order to compete in the market?

A: We respect the law as much as we can and we only stop respecting the law when our survival is at stake in a city or town. What does this mean? That we would exclude ourselves if we tell a president of a certain municipality, look we don’t install here because it does not respect the law [regarding the spacing of billboards]? Sometimes, I have no choice, or I would exclude the company from the market. If I am in a city where I have installed some billboards and then the council decides to give a competitor space at 50 meters away from me, what should I do? Dismount the billboard and exclude Pikasso from the city?

Q: Since the main advertising law stipulates that billboards should be kept 100 meters apart in all public areas, considering that 60% of the country’s 10,000 billboards are concentrated between Khaldeh and Jounieh, a stretch that only accounts for 10% of the country’s total area, won’t a 25% reduction significantly hurt revenues in these overcrowded, but profitable locations?

A: With the clutter prices are going down. Now, after the industry changes, it will be even better. It will make billboards more attractive and the sector more organized.

Q: Does Pikasso hold any of the billboards where the visual is repeated over and over again ad naseum?

A: No. I think this is not very smart, although there is a saying in Arabic: “Repetition is a good lesson for donkeys.” They believe that, but it is totally wrong.

Q: What’s to say that your 40 or so competitors will do a better job of self-regulating their visuals and, on top of this, agree to voluntarily reduce the number of billboards, especially if some are already apparently willing to push the borders of the industry.

A: Now, I think that general security will be much more rigorous on the permits they will grant and, therefore, you will see that we have less and less of those problematic visuals. I think that our competitors understand that we are all seriously under threat and that we are playing with fire.

Q: According to one published report, Jounieh recently estimated that it should be generating as much as $666,000 per year from taxes on billboards. But, last year, it only saw $26,000 (LL39 million). What accounts for this discrepancy?

A: I will tell you that the figure is wrong in Jounieh. We alone pay the amount of LL40 million annually. I have a colleague who pays LL40 million. I said to myself maybe this is for political reasons, they are attacking the old municipal council. What I have heard though is that a lot of companies have not paid their taxes elsewhere and what I think we should do is haul them in front of the courts and not let them get away with that. We at Pikasso pay rigorously all of our municipal taxes, even during the war, and this is a point of honor for me because it is an obligation.

Q: Although general security has censorship power over billboards, why have you opposed the formation of a specialized body, such as a bureau for the verification of advertising, such as has been recently proposed?

A: In Lebanon, when you create a new authority or council, you will put people together that will argue and fight with each other. We know the people now, and we know that they are good people. We think that one control from general security is more than enough. We have the law, we have to respect the law – we have to be responsible and mature. I think that maneuvering smartly among all those things will be enough.

August 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Business

Prepared for tourists?

by Thomas Schellen August 1, 2004
written by Thomas Schellen

While, economists tend to measure tourism in visitor numbers, employment and/or contribution to GDP, an equally important gauge is the level of infrastructure development and the intensity of tourism “hotspots” (full of enthusiastic tour guides corralling tours through the nation’s must see sites). Theses abound at the pyramids, the Acropolis, St. Mark’s Square, the Louvre and the Eiffel Tower, but apart from a few weary public servants pointing to Roman columns at Baalbek, this level of tourist development has yet to be seen in Lebanon.

The BCD may be crowded night after night, but the continued total administrative indifference to emergency access needs and non-implementation of regulatory codes (which the ministry of tourism proclaimed only a few months ago would “absolutely be enforced before the summer”) in itself tells a story about the current art of managing tourism development.

But even the BCD still doesn’t radiate the air of a conventional tourism hotspot. Neither do Lebanon’s shores bear the mark of highly developed tourism displayed around the Mediterranean by sun-and-fun coastal villages, which rival their countries’ world-famous tourism landmarks as crowd magnets.

In this light, Lebanon’s tourism development is entering virgin territory. While the role of Beirut as Jet Set playground and entertainment attraction in the 60s has been touted ad nauseam, one local expert believes Lebanon never was a tourism destination, at least in the sense it would have us believe.

“Lebanon doesn’t belong to the classic scheme of tourism development of the type you find in catalogues, with hotels by the seaside, buffets, one tennis court per each 15 or 18 hotel rooms, and so forth,” said Guy Gay-Para, holder of a doctorate in tourism and owner of a café at Byblos Port. “This kind of tourism has been developed years ago in countries with dozens of kilometers of undeveloped seashores, such as Morocco, Tunisia, the Spain of Franco, the Portugal of Salazar. Recent history has shown that there never was Lebanese tourism in the classic sense. Lebanon was merely a convenient and convivial location that fused business and pleasure.”

However historical reflection is, it can be argued, irrelevant. The world of leisure travels today is very different from what it was 30 years ago and it is not enough to simply reproduce the past. Consumer behavior is diversifying and maturing. Providers and destinations have to increasingly deliver tourism products and services that are not only price competitive and high in quality but also satisfy social and environmental criteria.


This has not escaped the ministry of tourism (which, incidentally still has to demonstrate that it has a firm grasp of what is expected of it). “Our goal is really sustainable tourism,” said the ministry’s director general, Nada Sardouk. “We are working to develop the ‘Hidden Lebanon’, the many beautiful areas of the country that are not yet on the map. What we want for tourism is to achieve is social and economic development.”

What the ministry still has to demonstrate is a full grasp of what is expected of it. In a measure under its authority, it is currently completing the country-wide installation of sign posts and plans to issue comprehensive visitor maps. Although tourism conservation and development issues are spread over numerous institutions other than the ministry, and budget restraints hamper its operation, Sardouk said the shortage of funds did not present an insurmountable problem for the ministry’s role in tourism promotion, thanks (rather surprisingly) to inter-ministerial collaboration and (not surprisingly) barter deals with the private sector.

A good tourism infrastructure relies to a great portion on general infrastructure, road and transportation networks, water and electricity supply, waste collection and waste treatment. According to Sardouk, major highways and access roads to key tourist areas are in a good working order, but she agreed that general infrastructure needs more work. “The council of ministers has taken the decision to review roads and electricity supply to all mountain villages during the summer,” she said, and optimistically, “We still need a two to three year action plan for infrastructure development on water and electricity.”

While most of its aspects are public sector, a significant portion of tourism infrastructure is created by the private sector, from hotels and car rental companies to tour operators and visitor attractions. Here, the Lebanese state has instituted some support mechanism for the creation of this tourism infrastructure under the stipulations of the IDAL investment law 360, which since 2002 has benefited several large projects.

Although many operators say that they nonetheless do not see enough effective government support for development and usually rely on their own devices to plan and execute tourism ventures in absence of clear-cut communal or national strategy framework, the private sector does credit the ministry of tourism with making efforts in favor of their development.

Sardouk on her part described the partnership between private sector and ministry as “very good.” She added that the ministry is quietly “cleaning the house” of the tourism sector from defunct operators and that the quality of tour guide services is being upgraded under a new law, which, (rather bizarrely) mandates new guides to graduate from a specialized four-year university course. As far as being able to accommodate growing visitor numbers over the coming five years, she said she did not expect any bottlenecks in the supply of hotel rooms and facilities, tour buses, or any other aspect of the sector.

An essential operative aspect for securing functional tourism infrastructure, where private and public sector may find difficulties, is in understanding demand and matching it to what the country can supply or is willing to develop. Here Lebanon is facing an interesting challenge, because even at today’s relatively low inflows, the “typical” Lebanon tourist cannot be easily defined.

The guest from the Gulf region, whether he arrives by private jet, in economy class, or by car, is commonly viewed as a long-term guest, seeking a summer base, shopping and entertainment. Around Beirut and in the traditional mountain resort communities, ample evidence shows that many providers made a priority of developing facilities that appeal to this category of tourist.


Visitors from the Levant countries represent a different category, yet, with Syrian and Jordanian guests ranking third and fourth (after Saudi and Lebanese clients) for total hotel nights booked last year, this group represents a market potential that one hears little about. Tourists from outside the region comprise two distinct major groups: Lebanese expatriates and non-Arab (largely cultural and religious travelers with no discernable ancestral ties to the Eastern Mediterranean).

 

For the time being, data of arrivals and hotel stays (of over 160 nationalities by number of persons, total nights and average length of stay) by the ministry of tourism are quantitative. Because research hasn’t been more specific, the ministry for instance broadly assumes that holders of foreign passports are genuinely foreign as many expatriates enter the country using Lebanese identification. However, in case of second and third generation foreign-born Lebanese, this may not be the case (the number of Brazilian, Mexican and Argentinean hotel clients in 2003, all countries where persons of Lebanese descent make a good share of the population, were comparatively high).

The composition of anticipated future visitor streams, thought to include more and younger individual travelers from out of region, complicates the picture further. Behavior patterns in some of the main origin countries of international tourists digress seriously from public moral standards that apply in the Middle East and many western tourists today expect to be able to openly pursue activities that are not accepted under local behavior codes.

Under maturing trends in interests of European and other international travelers on the other hand, Lebanese tourism can expect to encounter strong and increasing demand for tourism products that they cannot readily supply. Beirut, for instance, lacks a museum that would guide visitors through the country’s cultural and communal diversity or explain the aspects of Lebanese history that people from around the world associate with the country – its exposure to the Middle East conflict. Health, eco- and agro-tourism are vacation growth areas that public and private sector have only recently awakened to and where soft and hard infrastructures need yet to be defined.

With tourism acting as the globalization force in culture, intensification of visitor arrivals would oblige operators and authorities here to embark on a steep learning and action curve in avoiding mistakes made elsewhere during the rise of mass tourism, evolve the tourism infrastructure in a multitude of features, and secure development that can enrich the national existence frame on environmental, cultural, social, and economic terms. In all that, the human element is the combining factor at the core of all tourism infrastructures. “The tourist will know if you lie to him,” said experienced tour guide Francoise Hobeika. “You have to make the tourists see the country through your eyes, let them feel the place and sense the beauty of the land so that they enjoy their visit.”

Besides nine main historic and natural attractions that could all be real tourism hotspots, Lebanon according to Sardouk holds about 190 sites of archeological and cultural interest, many of which are not yet incorporated into the tourism infrastructure. Add to that the country’s human capital and you maximize the power of the destination that might even open up even more untapped niche sectors.

“Among European cultural tourists, many are old and lonely,” said Hobeika. “I have seen seniors who left Lebanon with tears in their eyes and said they would never forget us. They didn’t feel lonely here.” Surely that is incentive enough.
 

August 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Business

Paying up at the pump

by Said Ghusayni July 1, 2004
written by Said Ghusayni

Car drivers around the world usually agree on one opinion: gas prices at the pump rapidly shoot up when world crude prices increase but slip much less eagerly when crude rates head back south. In the period immediately after the world oil market relaxed from its $42/barrel (bbl) peak in late May, the reality in Western Europe and the US fit that view, as pump prices after one week relaxed only by about $0.04/ liter, or 2%, in Europe’s largest market, Germany, and rates in the US took until June 14 to drop back below $2/gallon. One can credit both stronger market confidence and improved balance of the supply-demand logic for allowing international crude oil prices to dip back below $40/bbl last month, following the June 3 Beirut OPEC meeting to increase production quotas by 2.5 million barrels per day (bpd) and legalize already existing overproduction, and subsequent physical increases in production from Saudi Arabia and the UAE (total around 1 million bpd) that brought a corrective factor onto record high prices. But although prices at the gas pump eased slightly in the second half of June also in Lebanon, vital concerns over the cost of fuel to both the Lebanese economy and the individual consumer remain.

In Lebanon, gasoline prices are government mandated, with weekly reviews of price ceilings that in all practical terms translate into the effective sales price that the consumer pays at the gas station. As the state thus exerts double influence on gasoline prices through taxation and price determination, the demand to lower retail prices for fuel became a central rallying point in the country’s May 27 general strike. However, while economic hardships make them more than understandable, demands for capping the maximum amount that Lebanese consumers have to pay at the fuel pump must in the end remain wishful thinking. The reasons behind high gasoline prices are too complex and the implications of reduced revenue from gasoline taxes are too vast to allow for such a “simple solution.” One may never forget that the first driver of the consumer gas bill is the supply situation. All mineral fuels are refined from crude oil and so the price of a gallon of gasoline derives directly from the price of crude oil. It has been well established that a number of reasons have influenced the high prices of crude oil, which soared as high as $42/bbl in trading on the New York Mercantile Exchange by late May 2004. Such a high price of oil will inevitably be passed along the refinery chain to gasoline prices and thus affect the end user. What then were the causes behind the recent oil price rally? It was spurred on by a combination of angst over potential supply shortages, strong demand, and aggressive speculative buying. Looking at the details, most analysts agree that the following main factors influenced the market in the first half of 2004:

· Instability in Iraq

· Terrorist threats to producer nations in the Middle East (including Saudi Arabia)

· Increased global demand, particularly from China

· Lower-than-expected non-OPEC production

· Shortages in spare refining capacity available to OPEC (and non-OPEC) producers

· Aggressive fund buying (more significant in the early stages of rally).

The large extent to which the war in Iraq added instability to the markets must not be underestimated. Attacks and acts of sabotage have hampered reconstruction efforts designed to rebuild the country’s archaic oil industry. At the time this article went to print, an attack on the Northern Kirkuk pipeline to the Turkish Mediterranean port of Ceyhan, and two separate attacks on the southern export terminal of Basra completely halted Iraq’s 1.8 million bpd of crude exports; repairs are expected to be completed around the second week of July. Kidnappings of foreign nationals hindered progress and prompted some foreign organizations to withdraw their employees, including construction companies who are in need of valuable experience for the reconstruction job at hand.

Iraqi exports had averaged 1.8 million bpd, around 1.6 million bpd of which is from the Basra oil terminal, while the remainder came from the northern Kirkuk pipeline that leads to the Turkish Mediterranean port of Ceyhan. Resistance to the US occupation and terrorist attacks against the country’s political and security infrastructure have been stiff, dimming the prospects for a successful performance of the Iraqi Interim Government in the second half of 2004. Numerous local leaders have openly opposed US plans for the handover of power in local elections, thus making additional violence and continued instability very likely. Terrorist threats to other Middle East producers have also pushed markets higher and are adding a premium to crude prices. An attack by gunmen against a Saudi Arabian refinery complex in Yanbu that killed six workers in May and further terror strikes against foreign oil workers in June underscored the threat against the security infrastructure in the world’s largest producer. If attempts to restore security at Saudi oil facilities and ward off terrorist groups are not successful, future supply fears could grow to levels that would make crude oil prices of $35 to $40/bbl seem cheap. In trade developments over the past year, crude markets have become increasingly affected by heavy speculative non-commercial buying, primarily by investment funds. Large speculative net long positions have pushed markets higher as well as raising the possibility of a massive sell-off when investors decide the market has topped off. NYMEX WTI net non-commercial longs hit a 15-year high of 87,000 lots in February, although this has now fallen back to 40,000 lots. Estimates of the impact of the funds on the market vary greatly but on average, traders see the impact as comprising around $4/bbl in the composition of current prices. However, it is important to note that the last $4 rise in the market (from $37 to $41 on WTI) has not been driven by fund buying. This reduces the likelihood of a large fund sell off as the funds are all heavily in the money. It also means that demand from buyers does not seem to have been significantly impacted by current high prices.

As for the demand outlook, figures are also not in favor of significantly lower oil prices. In its monthly OIL MARKET REPORT, the International Energy Agency (IEA) raised its forecast for global oil demand in 2004 by 360,000 bpd to 81.1 million bpd, reflecting the largest absolute increase in global oil demand in 24 years. The report cited stronger than expected energy consumption among industrialized nations, which was bolstered by explosive demand growth in China, as the main cause of the increase. The IEA forecasts world consumption will rise 3.8 million bpd from the second quarter’s 78.7 million bpd to 82.5 million bpd in the fourth quarter of this year. The upward revision adds to worries that increased demand will continue to prevent inventories from accumulating and cause disruptions in the supply of products such as gasoline. The IEA also said that non-OPEC producers are failing to pump as much as expected this year, increasing reliance on OPEC for extra crude. The IEA raised its forecast on the call of OPEC crude by 500,000 bpd to 26.4 million bpd for this year. However, numerous producing nations are currently producing at maximum levels leaving little room for any additional output to help ease prices. While predicting oil price developments is a fickle business, the combination of the above elements makes it seem unlikely that dropping crude oil prices could drive gasoline prices down to levels global consumers enjoyed in the late 90s. Here, it is also important to remember that as high as they are, nominal (inflation adjusted) crude oil prices today are far below their highest levels, reached in 1980 (see table).

But this fact cannot be a total comfort to Lebanese consumers. Apart from global market developments, end prices for gasoline are determined to a very significant portion on the domestic front. As stated unmistakably by a survey on global gasoline prices (undertaken in May by research firm AirInc for CNN Money), “the main driver of price disparities between countries is government policy.” In one word: taxes.


Different tax burdens contribute greatly to the fact that gasoline prices for a 20 liter tank filling in May 2004 could range up to $35 in the United Kingdom, Hong Kong, and Germany, while US drivers would have paid not much over $10 and motorists in some countries – try Azerbaijan –

could get away with filling up for as little as $6 to $8 per 20 liters. In Lebanon, the tax burden on motorists has increased substantially over the past four years, first through a hike in gasoline tax and then through addition of Value-Added Tax. The sum of tax levies on each 20-liter filling thus today easily exceeds 50%. The ratios fluctuate somewhat according to the rate decisions taken at the ministry of water and electricity (at the beginning of June, for instance, the ministry reportedly reduced the excise tax on gasoline by LL2,000 to curb pump prices at LL23,000 but in subsequent weeks it re-raised the rates by LL800 when supply costs dropped). But in essence, fuel tax rates in Lebanon are the highest they ever were and extremely unlikely to drop by any significant percentage.

In addition, under the regime of Saddam Hussein, Lebanon had import/ export agreements with Iraq that offered it crude oil at significantly below the market price. Although the legality of the Iraqi exports, and alleged related provisions to political leaders, has yet to be analyzed by a reliable source, the deliveries of Iraqi oil were relieving the Lebanese consumer of paying the true price of crude and helped in protecting him from abrupt price shocks as we see today. One can always question whether these levies were instituted with sufficient foresight on their macroeconomic and socioeconomic effects, which were exacerbated greatly by the rise in crude prices. Under a principle that applies equally to mature and developing economies, transportation-related taxes and fees are means to steer development, avoid wastage of fuel resources and limit pollution. Due to contradictory impulses, the Lebanese system of car registration fees and fuel taxes gives grounds for questions also in this context. But there can be no doubt that the fragile Lebanese fiscal situation today would be very negatively impacted by a massive contraction in revenue from fuel taxes.

The third force in determination of fuel prices are distributors. Local importers and distributors of gasoline are frequently accused of acting as cartel and bearing responsibility for the high gasoline prices. But although they are licensed to trade mineral products for profit, Lebanese importers and distributors of fuel oil play a much smaller role than the state in the setting of prices for end consumers.

Lebanon’s fuel importers and distributors say they are not benefiting from the high fuel prices and even claim that they put them at a disadvantage for several reasons. Regardless of the pump price, their government mandated dealer margins are fixed (at $0.20 per 20 liters) and remain unchanged. Costs in importing, such as obtaining letters of credit and pre-paying customs, and distribution-related costs, namely extension of credit lines to their buyers, are on the other hand being driven up by higher product prices. In addition, higher prices impact consumption and importers predominantly describe motorists as monitoring their consumption more than before. Some see mitigating effects in new cars and increasing tourism but overall, the sector speaks of stable to slightly negative developments in sales. Moreover, fuel distributors can only compete in very limited fashion, mostly through discounting in times of falling supplier prices. The limited leverage to set prices coincides with the limited buying power of Lebanese oil importers, restraining their ability to obtain good prices in international markets.

On the other hand, it appears undeniable that the Lebanese scenery of a few local and no multinational operators has reduced pressures that would normally give incentive to firms to develop, rationalize and become more competitive. Some traders admit that abolition of government fuel price mandates would most likely be immediately followed by a practice of price-fixing among distributors, since cartel structures already exist in several respects. Local refining capacities for oil remain theoretical and the small market – which lacks transparency in governmental pricing policies as well as in industry structures – seems not able to attract multinational firms to come in and develop local product chains to the end consumer. All these factors can be attributed with contributing to the very sluggish development of Lebanon’s domestic gas station culture, which is currently characterized by high service levels but a scarcity of modern efficient filling stations with associated retail marts. In conclusion, the issue of whether or not increases in global crude prices are affordable to the Lebanese consumers should not be a case for the treasury and its meager reserve but rather a case for alternative modes of transport, increased investment in public transport facilities, and perhaps a reduction in the number of cars the average household chooses to have. As inexpensive individual transportation (with emphasis on individual car ownership) does not qualify as either civil right or absolute economic necessity, the consequence is inescapable: if you want to drive it, you need to pay for it. Whether or not one can afford a private car is not a case for a depleted treasury to address, but rather a case of re-evaluating options. Said Ghusayni is the Energy Derivatives trader at Mitsui Bussan Commodities LTD in London.

July 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Business

Targeting Saudi Arabia’s ‘soft underbelly’

by Claude Salhani July 1, 2004
written by Claude Salhani

The frightening rise in the number of terror attacks in Saudi Arabia appears to be aimed primarily at the expatriate community. This seems like a clear attempt to strike at the soft underbelly of the kingdom – its economy. Initially, it might seem the attacks are aimed at causing panic and claiming as many lives as possible. Or perhaps this is al-Qaeda’s promise to follow up on earlier threats to kill as many “crusaders” as they can. Closer analysis, however, reveals a more sinister motivation is driving the recent terror campaign. Its aim is to hit the kingdom where it would hurt the most.

Yes, it’s still very much about the economy. The terrorists, said Marc Sageman, a forensic psychiatrist and author of UNDERSTANDING TERROR NETWORKS, are applying the old communist logic, that “you wither away the state,” in order to have it fall. Sagemam is also a former CIA case officer for Afghanistan.

For the record, Saudi Arabia earns nearly $500 million a day, allowing the kingdom’s 7,000 princes and their assorted consorts – a total of some 24,000 royal household members – a healthy yearly stipend of $500,000 each. The grand total of that budget hovers around the $3 billion mark. Money that critics of the House of Saud say is wasted on luxury items, extravagant villas and apartments strewn across the Mediterranean.(A recent report circulating around Beirut these days has the crown prince reserving about 1,000 hotel rooms for him and his entourage in Lebanese hotels for the summer. If true, this would certainly give a boost to Lebanon’s economy.) But let’s return to the Saudi economy, which terrorists hope to disrupt. And this they can accomplish by targeting the petrochemical industry. There are basically three possible ways in which to obstruct the flow of oil. The first is to target the installations – the rigs that pump the oil from the ground, the refineries that process the crude, storage facilities and shipping terminals. But, all those locations are extremely well protected and hard to approach.

“The oil facilities are very well defended,” said Roger Diwan, managing director of the Petroleum Finance Co., a Washington, DC, firm specializing in analysis of oil industry trends. “There are armed troops, cameras, multiple levels of defenses, etc., that make it very difficult.”

The second option is targeting the oil pipelines, which carry the oil from the fields to the refineries and from there to shipping facilities. While also protected, these offer easier targets given the vast distances they cover. It is practically impossible to secure every mile of pipeline across the desert. In Iraq, for example, pipelines have become a favorite target of insurgents over the last year.


In Saudi Arabia the situation is far different, and security is far more stringent than in war-torn Iraq. Secondly, sensors, cameras and other devices closely monitor the pipeline network. Any interruption in the flow caused by an act of terror can be rapidly rectified. The oil flow can be quickly stopped from a remote monitoring station, the damage quickly assessed, minimized and repaired. And finally, the pipelines traverse remote desert regions where attacks carry little or no fear effect on the population. They have no propaganda effect.

That leaves the third option – the so–called “soft targets” – otherwise known as the civilian workers. Because civilians are less defended than the oil installations, they make far easier targets, and are therefore the “soft underbelly” of the kingdom’s economy.

Those behind the spate of attacks know only too well that if they manage to scare away the expatriate workforce, they disrupt the production of oil and in the process succeed in crippling the economy. That, in turn will paralyze the country, therefore weakening the government, allowing them to come all that much closer to achieving their ultimate goal: overthrowing the House of Saud. In the last month alone, armed gunmen killed six employees working for an American company in the Red Sea port of Yanbu, they murdered 22 civilians in a housing complex in the Eastern province city of Khobar, killed an American, an Irish BBC cameraman and wounded Frank Gardner, the BBC’s security correspondent and kidnapped an American in the capital Riyadh.

Civilian employees – particularly Westerners – easily stand out and make easier targets than the oil installations. Diwan pointed out that unlike the installations, terminals and refineries, “for the civilians, it’s far more difficult. In Dhahran, for example,” he said, “you have an entire city to defend. It’s very hard.” And what is hard for the authorities naturally becomes all that much easier for the terrorists. There are about six million foreign workers in Saudi Arabia. Tens of thousands of them are employed in the country’s huge petrochemical industry. Saudi Aramco, the state-owned oil company that holds the world’s largest oil reserves, employs 56,000 people, of whom about 2,300 are US and Canadian citizens and about 1,200 Europeans. Striking them in their place of work, as in the Yanbu attack on the Houston-based ABB Lummus Global company on May 1, or in their homes, as in Khobar, is simple enough from a tactical point of view. Despite stepped-up security at all work and housing locations, there is, after all, a limited amount of security that can be implemented without making those places resemble maximum-security prisons. Additionally, with the use of Saudi military uniforms, as the terrorists were reported to be wearing in several of the attacks, fooling the real security personnel is even easier.

Following the latest attacks, a number of Americans have already stared to leave the kingdom, encouraged by their embassy in Riyadh who advised all US citizens to leave as soon as possible. The British issued a similar warning and the Foreign Office is warning of more attacks to come. In an e-mail made available to this reporter, an oil executive at Saudi Aramco voiced his fears that the “exodus of ex-pats has begun.”

The terrorists hope that carrying out additional attacks on foreign workers will eventually scare more away, thus creating a vacuum in the oil industry, crippling the economy, and in turn weakening the authorities’ grip on power. This, the terrorists hope will facilitate the overthrow of the regime. Alternatively, following a sudden exodus of expatriates, al-Qaeda and its affiliates could replace the vacuum with sympathizers, positioning themselves for an eventual “take-over” of the oil infrastructures in the country. While these scenarios may seem far-fetched, neither possibility should be brushed aside without considerable thought. Either way, the terrorists could seriously undermine the kingdom’s oil-based economy. To take a page from Robert Baer’s book, SLEEPING WITH THE DEVIL, where Islamic terrorists sabotage the oil installations, this situation could now become all too real. Baer, a former CIA Middle East operative, describes a hypothetical situation in which Islamic fundamentalist terrorists sabotage Saudi Arabia’s oil facilities in the country’s eastern province, severely hindering the flow of oil to the West. Although imaginary, the scenario is nevertheless worrisome and the threat now very real.

The one positive outcome that may emerge from these frightening developments is that they should serve as a rude wake-up call for many Saudi officials who, until just recently, refused to believe that their country could be on the verge of serious civil strife.

For a long while the leaders of the kingdom refused to take the terror threat seriously. Lately, they have begun to say they would fight terrorism and crush it with “an iron fist.” But so far, the fist has failed to come down very hard, and the terrorists continue to operate and become bolder in their deadly endeavors. Prince Turki al-Faisal, who for decades ran Saudi intelligence and who is now ambassador to Great Britain, told the BBC that all but one of six al-Qaeda cells operating in the kingdom had been “dismantled.” But judging from the brashness – and the rise in number of attacks – one could easily assume the opposite to be true. After the Khobar attacks Abdulaziz al-Murqrin, a Saudi leader of a terrorist group known to be affiliated to al-Qaeda, published a statement on the internet calling for urban warfare and the toppling of the royal family. He promised that the remainder of the year would be bloody for the kingdom. Some analysts believe that the terrorists might have already infiltrated the security services. “The fact that most of the arrests have resulted in open gun battles suggests either that the Saudis are remarkably inept at security operations or that the terrorists know that security forces are coming,” reported MJ Gohel and Sajjan M. Gohel, terrorist analysts with the London-based Asia-Pacific Foundation. “Riyadh’s ability and the loyalty of its security services, to break up the terror network now operating in Saudi territory is questionable,”

“Bizarrely, the Saudi Arabian government announced that the current three terrorists still on the loose after the Khobar attack are part of the last terrorist cell in the country,” said the Gohel brothers. “I am very worried,” said Sageman, who added that he feared Saudi Arabia could be in the midst of a “full-blown insurgency.”

Claude Salhani is the foreign editor of United Press International in Washington, DC.

July 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
Business

Q&A: Thomas Doering

by Executive Editors July 1, 2004
written by Executive Editors

Owned by Lufthansa German airlines and a big German retail conglomerate, the Thomas Cook of today is a much changed company primarily extending travel and financial services to European consumers – but it has retained a strong image in the local market and even a few employees who remember working in Beirut in 1984. EXECUTIVE talked to Thomas Doering, senior vice president for corporate development, about the company’s objectives in reopening their offices.

You want to operate inbound and outbound travel and related services in Lebanon. What is the first item on your agenda?

We have a two-phased approach. The first phase is to open offices and establish our infrastructure in Lebanon. This is what we have just done. With this, we want to establish ourselves as a travel company to the local people. This is our first objective. In phase two, we like to invest to get people into Lebanon.

How important is the Middle East region in the business of Thomas Cook?

The Middle East is a region that we believe in, that we did our studies on, and that we now have decided to invest in. It is in our strategy as an expansion region, but it is quite small in terms of numbers.

What is your timeline for growing the business in Lebanon and opening new offices?

The way we do business is to have a proper business running before taking the next step. But if you ask me, I would open an office in the [Beirut International] airport tomorrow. Other places would follow as we learn which places are the best to go.

How big of an impact do you expect your operation to make vis-à-vis the established Lebanese competition of travel agencies and Beirut-based operators?

When Thomas Cook comes to a country it tries to bring all the best things from the world to that country, meaning that we can bring talent, technology, contracts, relationships, network and the power of this huge group. In corporate travel, for example, we will not be the one to take the smallest percentage as a fee. But with our technology and search technology, we might be able to offer you a ticket that might be cheaper by $500 on a $3,000 ticket, and that makes much more sense to our customers.

You obviously have done your studies

Yes we have, and we want to have a significant market share. Our aim is to be number one or two; normally we aim to be number one.

Is that in corporate travel?

Corporate and leisure go hand in hand. The same customers that go on business trips invest in their own leisure time.

How large do you assess the corporate travel market in Lebanon to be?

I do not think that anyone knows haw big that [cumulative corporate travel] budget is for all Lebanon – but it is significant because the number of airline tickets being sold here is for instance as big as in Egypt. The potential is there.

Are you seeking larger firms as your clients, or are you also approaching small and medium enterprises?

There is no minimum size. The relationship would be different with a small company, because smaller companies tend to come and buy a ticket on a case-by-case occasion. With a bigger customer, we might have a longer-term contract, and take over their whole travel budget, its administration, databases, etc. That is a very different relationship. But we are interested in both customers.

In your summer 2004 program, you do not yet offer Lebanon as destination. When can we expect to see Beirut listed in your catalogues?

As soon as possible. Our plan is to test the product in the market right after we come back. But it will need education of the people. We will need to go out and tell people what fantastic country Lebanon is. We need to tell people that it is safe to travel here and we need to tell people that this is three hours from Europe.

Will you offer Lebanon in package tours including several countries or focus on developing it as solo destination?

We always had cultural tours where you go and visit two or three of these countries. This business will be there and we will continue to do it. But I see the bigger chance for this market to position itself to the short-break passengers who just want to go on their own to a city and explore it. My vision is that we can go out and position Beirut as a product with the sophisticated traveler. We need to grab the niche between city and charter seven-to-14 day beach holidays. And if we can position ourselves there in the upper market, then we can offer culture, fantastic city, hospitality, good hotels, beach, and this fantastic [Lebanese] lifestyle around it.

How many of the 12 million annual passengers with Thomas Cook can be categorized as up market?

By far the biggest chunk of our business will be from charter package passengers, because this is where both our German and our UK business come from. But do we understand the trend of the individual traveler? Yes, we do. 50% of demand is not for charter package and this is the growing part. This is why these things become interesting for us.

Thomas Cook holds stakes in hotels and owns airplanes. Are you looking at investing into hotels here?

We go into hotels when we feel that we need to improve the product quality or secure product availability. This is something that comes up when we have very big volumes. Then we want to have some own assets. I think that is the answer to your question.

How about offering charter flights to Lebanon?

What I have just said is equally true for charters. Charter is the possibility to offer secured capacity with self-managed quality to a destination, but it only makes sense when you have big volumes.

How much are you prepared to invest into marketing a destination such as Lebanon to your customer base?

A lot at the right time. Our investment is by putting the destination into brochures, putting it into windows, putting it out to the public. Our window to the public is literally millions of publications – catalogues – and 4,000 own and many more associated travel agencies where these destinations appear in the window. I wouldn’t want to qualify that marketing power in terms of dollars but when is the right time to do it? It is coming slowly and it needs to be equal to the upturn in demand. There is no point in putting marketing dollars at a customer base that doesn’t understand the concept.
 

July 1, 2004 0 comments
0 FacebookTwitterPinterestEmail
  • 1
  • …
  • 653
  • 654
  • 655
  • 656
  • 657
  • …
  • 686

Latest Cover

About us

Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

  • Donate
  • Our Purpose
  • Contact Us

Sign up for our newsletter

    • Facebook
    • Twitter
    • Instagram
    • Linkedin
    • Youtube
    Executive Magazine
    • ISSUES
      • Current Issue
      • Past issues
    • BUSINESS
    • ECONOMICS & POLICY
    • OPINION
    • SPECIAL REPORTS
    • EXECUTIVE TALKS
    • MOVEMENTS
      • Change the image
      • Cannes lions
      • Transparency & accountability
      • ECONOMIC ROADMAP
      • Say No to Corruption
      • The Lebanon media development initiative
      • LPSN Policy Asks
      • Advocating the preservation of deposits
    • JOIN US
      • Join our movement
      • Attend our events
      • Receive updates
      • Connect with us
    • DONATE