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Business

Overvalued aid deals

by Michael Young February 1, 2004
written by Michael Young

In early December 2003, a Pentagon decision outraged a number of American allies. US Deputy Defense Secretary Paul Wolfowitz issued a memo stating that several countries that had opposed America’s war in Iraq, including France, Germany, Canada, Russia and Mexico, would be barred from bidding for $18.6 billion in US-financed Iraqi reconstruction contracts. By January, the Bush administration’s mood had changed. It became clear that the stated rationale for the decision, namely that it would protect “the essential security interests of the United States”, somehow implied that countries historically close to the US, somehow threatened its national security. This was a bit too much even for noteworthy Bush administration unilateralists. At the Summit of the America’s in January, President George W. Bush rescinded the ban on Canadian companies, amid signs from the Defense Department that three or four states in all might be removed from the list of proscribed nations. If that’s the case, then it’s good news, because aside from the fact that the move was no more than petty payback, it undermined one of the key things that Bush and his acolytes claim to be trying to spread in Iraq: the benefits of the free market.

Writing in the New York Times, Nancy Birdsall and Todd Moss of the Center for Global Development in Washington noted: “All the fuss must seem rather strange to the more than four billion people in the developing world. After all, restricting overseas development contracts to domestic bidders – so called ‘tied aid’ – has been standard practice in the aid world for the past 40 years.” However, the authors didn’t defend the habit; they argued it led to one of the main problems in current aid spending practice -and in the Bush administration’s decision to bar non-American competitors: restricting bidders increases costs by limiting competition.

As Birdsall and Moss observed: “Advocates of improving aid effectiveness have long argued to eliminate the practice of tied aid – which, according to one economic study, reduces its value by 15% to 30%. Untying aid would allow poor countries to purchase the most efficient and cost-effective goods and services necessary for their development projects. That makes sense because the real point of aid is to help people escape from poverty. But old habits die hard.”

That may not matter much if American companies, particularly ones financing presidential election campaigns, benefit. However, as the post-war situation in Iraq has dragged on, and as American taxpayers have been compelled to pay tens of billions of dollars for Iraqi reconstruction, the matter of financial transparency has become highly sensitive politically. Very simply, voters are not keen to fatten the accounts of American multinationals like Halliburton, which recently overcharged the Pentagon by $61 million through a competition-free contract, even if the prevailing, and fallacious, wisdom in the administration is that what is good for American companies is good for America.

As writer Matt Welch observed in Beirut’s Daily Star, conflating companies with countries is “a marriage which the trade liberalization project has long been trying to de-couple.” The problem is that “where large companies are so intertwined with the identity of their countries […] their governments won’t allow them to fail.” This means that the pathologies of private firms instead of being filtered out by market forces are enhanced by them, so that mismanaged or corrupt companies survive.

A second problem is that it makes no sense to peddle the advantages of free minds and free markets to the Iraqis, if half of that equation (or indeed all of it) is ignored. From the outset, the American-led reconstruction process in Iraq has been dipped in controversy, some of it unjustified. And in a country like Iraq, where animosity to the U.S. presence is rising and where unemployment may be as high as 50 percent, according to a UN-World Bank report (including an estimated 400,000 soldiers), even the semblance of financial impropriety can be politically disastrous.

It is to avoid this that, for example, George Soros’ Open Society Institute instituted the Iraq Revenue Watch (IRW) project, to “monitor Iraq’s oil industry to ensure that it is managed with the highest standards of transparency and that the benefits of national oil wealth flow to the people of Iraq.” As IRW remarked on its website, implicitly linking transparency and political stability: “In many parts of the world, the lack of proper stewardship over oil resources has resulted in corruption, the continued impoverishment of populations, and abuses of political power… If Iraq is to become an open, democratic society it will need to develop transparent accountable institutions for ensuring honest management of oil revenues.”

Economic policies born of pique are rarely profitable, and the Pentagon’s intervention in limiting participants in Iraqi reconstruction was surely an example. The Bush administration has backtracked, and might console itself by recognizing that there are two beneficiaries: American taxpayers, who will get more aid for their money; and Iraqi citizens, who will get more money for their aid.

Michael Young is a contributing editor at Reason magazine in the US.

February 1, 2004 0 comments
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Economics & Policy

Yet another bad year

by Faysal Badran February 1, 2004
written by Faysal Badran

It has become customary, in the first few weeks of January, to lay out forecasts for the rest of the year. Analysts from the London-based Economist Intelligence Unit (EIU) to the World Bank get the chance to wipe clean their slate and begin a new framework, maybe with a little carried over optimism from the holiday season. Not so for Lebanon, where the omens from the international financial community do not augur well as, contemplating the undelivered promises of Paris 2, we are left to ponder the immediate future with few signals of any improvement, and frankly, not much momentum except hope, as most of the body politic focuses on the presidential possibilities and the never ending “regional circumstances”.

The EIU report makes sober reading as it predicts Lebanon’s fiscal drama to continue unabated. The 2004 budget contained nothing that would change this trajectory, with the government set to overshoot its 2003 targets by a whopping 30%. With the poor state of the economy, which is growing only in a statistical sense, the fiscal drag is worse than ever. Debt servicing is at a staggering 42% of total public expenditures, and 15% of forecast GDP. This makes it is hard to imagine a worse situation especially in the context of the continuous bipolarity between president and prime minister, which seems to have all but paralyzed the political process. At a time when one would expect political debate to be the engine of reform and the budget a pivotal point of discussion for the future, the bickering continues to “crowd out” real economic imperatives, and the media, and public appear mesmerized by the nonsense of elections. At a time when we need the troika machine to be well lubricated, the divisions intensify and credibility, especially on Paris 2 pledges goes by the wayside.

While it is true that the $3.5 odd billion from the banks will provide some relief to public finances, the whole economic and fiscal architecture seems more fragile than ever, with debt making any stimulus from government impossible.

The tourism sector, which fared well in 2003, with approximately 850,000 visitors (a shade under the 1 million trumpeted by the government), is possibly the only bright spot. Mind you, none of the improvements are due to any policies or plans by the snoozing leadership and the packed hotels, restaurants, and beaches are pleasing, but are not sufficient to revive an economy. With many Arabs preferring the proximity of Lebanon, in the current state of the world, their influx has brought some deposits to the banking sector, and emptied some hotel mini bars, is but a drop in the ocean. It simply isn’t something that can trickle down enough to affect economic growth. Though many politicians point to tourism as a potential savior, the figures suggest otherwise. What has kept the economy from completely imploding is a phenomenon that is totally beyond the government’s reach. It is primarily the inflow of expatriate money. This underground economy, if you will, has maintained many households’ purchasing power, and has served to offset the contractionary effect of fiscal tightening and high youth unemployment. The end game is really the ability to attract investment, and in this category, the signals into 2004 are not encouraging. The EIU tells us that commercial bank credit to the private sector, a gauge of investment activity as well as the pace of domestic spending, had fallen in the last quarter of 2003, and that despite a huge drop in interest rates. This is alarming, frankly, as one would think that a 7% across the board fall in borrowing rates. Even more eye popping, was the 90% fall in net credit to the industrial sector in the first three quarters, and of course, more deterioration in the agricultural credit numbers. So much for policy. Construction, more a testament to continued private investment in real estate than any government initiatives, continued to fare better, and may carry on into 2004. On the trade front, a falling Euro may bring some relief, but overall, the situation is fairly benign and does not presage any significant improvement in spending.

Having looked, briefly, at the key data points, it is worth pointing out that the most relevant issue for the Lebanese economy going forward is not so much the actual economy but confidence. This is where there has been the most clear devastation. Confidence in the ability of the current caretakers to come up with workable plans, and in the notion of political and institutional reform is far more important for Lebanon. Without credibility, that somewhere in the future, change is on the way, direct investment, the lifeline of any emerging economy, will lag. The political bickering, and the accompanying economic reform paralysis are likely to converge with deteriorating debt conditions, and impose a serious speed limit to real economic growth. Attracting investment without at least creating an impression of political movement is a futile endeavor. Investment requires, most importantly, delivering on promises, and creating the right environment. The telecom fiasco, the lost opportunity on privatizations in general, and the continued tribalism of the political system are, for 2004, the natural obstacles to any real improvement in the economic fortunes of the country. Meanwhile, the drain of young Lebanese talent continues, and the banking system, stuck with the debt addiction of the public sector is unlikely to provide the necessary catalyst to private enterprise and capital spending.

February 1, 2004 0 comments
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Economics & Policy

Year of the bull

by Executive Staff February 1, 2004
written by Executive Staff

The year 2003 is history and, in the US, the market battle is now beginning again. For the month of January, we will have to struggle with summaries of what happened during the last year and predictions of how the major indices will perform in 2004. Neither times gone by nor anticipation will make us a great deal of money, but they make for great marketing tools for journalists and investment bankers. There are two things to watch out for as 2004 unfolds: the folks most likely to predict are those that have been singing the same market song for the past five or even 10 years. The extreme bears will predict the end of the world, while the extreme bulls will continue to predict major gains with nothing that could impact the short-term and long-term positive sentiment.

In addition, if you listened to the business news during the first week of January, the common theme seemed to be continued economic growth and a new bull market. The charming sound of agreement among the analysts and journalists is a warning sign that things might not be that easy going forward. The crowd is rarely correct. It hasn’t been effortless to understand the price action in the past 12 months, and with the macro crosscurrents unfolding daily, there has never been a time when so many balls are in the air.

Rather than look at everything at once, and rather than trying to choose whether to be a bull or a bear, let’s break the market into two important trading metrics and see where we stand:

Fundamentals: if we buy stocks at these levels, we are buying stocks at a time when the S&P is selling at around 30 times earnings while yielding dividends of around 1.7% before taxes. Historically speaking, we have lofty valuations particularly in the technology area. It’s noteworthy that analyst estimates on the earnings of individual companies were continually lowered to levels that would eventually be met. The degradation in the market fundamentals could not continue forever. That we already knew. Currently, we have continued layoffs, most recently at Eastman Kodak and Kraft. Companies with a nice tie-in to the consumer (thanks to the tax cuts) did better than most companies in the third quarter. Companies that benefited from the inventory build showed better numbers. In addition, cyclical companies benefited greatly from the rally in commodities. So yes, the tax cut helped; the rise in the stock market helped; lower rates and the refinancing boom helped; and the dollar decline helped. But there are no real signs of an improvement in end demand, excess capacity is still at high levels, and big companies like Microsoft and General Electric are struggling to grow. It’s hard to imagine a new bull market taking off with these levels of fundamentals.

Technicalities: short term traders will tell you that rather than become paralyzed by the bulls’ and bears’ sophisticated macro arguments, the easiest thing to do is to simply pay close attention to the price action that is in front of us. Rather than try to forecast what might happen next year or next month, enjoy the blessings of the current trend but be prepared to act quickly if it bends. The only problem from a technical perspective is that the indices are far above their 200-day moving averages. This means that a lot of the good news emerging (GDP up 8.2% for the third quarter) has already been discounted by the rallying indices. In other words, the stock market has simply gone very far and very fast on the upside, therefore, it may need a rest. But we are still in a major and clearly defined upward trend, and upside momentum is running high.

The business of rectifying the damage from the mania is unfinished and the excesses could take years to unwind. But this does not mean that the rally will be over soon. I’m aware that the market can do anything. John Maynard Keynes wrote: “The market can stay irrational longer than you can stay solvent.” We are in this irrational type of market. Billions and billions of dollars, euros, and yen are being tossed out in this global attempt by the central banks to keep the good times rolling. Due to these central bank actions, the dollar has seen one of its biggest drops in the last 20 years. Debt levels are the highest they have ever been, with the debt-to-GDP ratio now about 350% (in the US). One of the largest collapses in the history of the bond market recently occurred. The US budget and trade deficits are just astounding. But equities are still rallying. When you put a summation sign in front of all the above, the risk/reward equation in equities is still completely out of whack (especially for long term investors). On the other hand, if you are a nimble trader, you probably can enjoy the current positive technicals of the market and stay with the trend for now.

Ziad Abou Jamra is the head of the trading desk at FIDUS GROUP SG

February 1, 2004 0 comments
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Economics & Policy

Age of the mega mall

by Nadine Fares February 1, 2004
written by Nadine Fares

ABC opened its much-trumpeted 120,000m2 shopping mall in November and there are five more massive retail projects in the pipeline – the Habtoor Group’s Metropolitan City Center in Sin al-Fil, ADMIC’s Geant in Dora and Carrefour Dbayeh, Solidere’s Souqs, and the Landmark mall, also in the BCD. But what does this mall craze mean for Lebanon’s retailers and shoppers? If the reaction to ABC’s latest venture is anything to go by, malls are impacting on us in more ways than one.

“The ABC mall is a brave step,” said Mark Jones, a consultant for Cushman & Wakefield’s representative office in Beirut. “It is hard to change shopping habits, but introducing this mall means that one is reshaping the way people shop in Lebanon – from high street to indoor shopping and it should pave the way for the other malls.”

Shopping malls, albeit, smaller ones, are not new to Beirut. Dunes, Verdun 730, Verdun 732, and the ABC outlet in Dbayeh are all ingrained in the Lebanese retail consciousness. But all eyes are monitoring the performance of the new ABC mall in Ashrafieh, which cost $120 million to build and has 40,000m2 of net retail space. The experts are confident: “There’s been a giant leap in the retail sector. The market is shifting and we are expecting that shopping malls will have the majority of revenues, especially since those planned [in the next two years] will have twice as much retail space as the ABC,” said Jones.

The rush to fill Lebanon with shopping malls is inspired by Lebanon’s mission to be the Levant’s retail hub. Such a boast would need to be backed up with modern, well-specified shopping centers selling international consumer brands. Retailers can already point to defined shopping periods: summer, ADHA and FITR, while statistics show that most of the retail activity occurs in Beirut – mainly in the BCD and Verdun. Arabs are very discreet shoppers and prefer to do it away from home, so Beirut is the ideal destination. According to the World Tourism Organization, tourists arrive in Lebanon with roughly $2,000 per person, most of it allocated for shopping. It is these people that the ABC hopes to woo. With a total of 170 shops on three retail floors, the ABC mall has, according to the mall’s director Robert Fadel, already reached 80% occupancy. He expects the shopping complex reach cruising speed in about three years. “If all goes as planned, we should be gaining back our investment in 10 to 15 years,” he added.

Estimates in a feasibility study commissioned by ABC and carried out by Horizons Europe, a British retail consulting firm, predicted that the mall would achieve annual sales of $255 million, 16% share of the local retail market. Many see the figures as optimistic. “That’s revenues of $5,600/m2 per year,” said one retail consultant. “In the short term, they will struggle to do this.”

Most shops dream of such revenues, but ABC felt it had to woo local retailers to take space in the mall. Attractive rents (in some cases as low as $500 per m2/annum) were used as incentive. Some, like Pa Kua upped sticks and moved but Eden Park, an upscale men’s boutique, is staying put. “I decided to stay out, as I believe that stores with a unique identity have nothing to worry about. It’s the shops that sell things that can be found in the mall that are threatened,” said Mazen Moussallem, Eden Park’s owner.

Whether or not more shop owners in the Sassine area decide to join the ABC venture, a lot of changes are expected to happen in the area. “There’s going to be a lot of shuffling around within the mall,” said Jones. “People, who have stores in and out of the mall, might decide to close their store outside and remain in the mall – or the opposite might happen.”

In fact, most of the retailers that have so far joined the new venture have been with ABC for years. “I have been with ABC for over 15 years and because I trust the way they do business, I decided to join them at the new mall,” explained Nadim Amm, owner of Milord stores. However, not everyone is as satisfied. Two storeowners have complained that they have not been doing as well as they expected, not even during the holiday season. “We are paying a great deal of money [in rent] and had high expectations, but so far it has been very disappointing,” said one shop owner. But not all retailers at the ABC are concerned about the sluggish holiday sales and high rents. “One should not judge and cannot expect to make money instantly,” said Milord’s Amm. “Personally, we are giving ourselves six or seven months to evaluate our situation. So far so good, but we are expecting better sales when the mall is completed.”

Whatever the outcome of the ABC effect on Sassine, at least one positive factor on independent businesses in the area will be that small landlords and retailers will be forced to improve their services. “We’re not happy with the situation, but we know that in this business, competition is fierce and we know that it’s our job to improve and create better facilities for retailers,” said a local landlord. “We cannot sit and complain; we have to work around what’s available now, and maybe benefit from the mall.”

Trouble next door

Despite conducting a traffice impact study before constructing ABC in Sassine, the new development has earned itself the ire of locals, harassed by a surge in traffic to the mall

In addition to concerns regarding negative repercussions for individual outlets in the Sassine area, many residents and commuters are concerned about the recent increase in traffic congestion that the ABC has brought with it. “It’s been crazy all throughout the holidays,” said one angry resident. “It took us hours to reach home everyday. I can’t believe they got planning permission!” Despite complaints, the ABC seemingly went by the book as far as Lebanon’s urban development laws are concerned. Code 523 specifically states that whoever wants to create a development of any size must conduct a traffic impact study on the desired area, so the ABC turned to traffic consultants, Team International, to design the best possible multilevel access and parking facilities to cope with Beirut’s traffic. As a result, many mitigation measures, including a new bridge from Alfred Naccache Street to the 2nd level, are in process of being implemented to enhance the flow of traffic to and around the mall, which is expected to be completed in the summer of 2004. “Although there has been no one following whether or not ABC is implementing the law, ABC decided to do it,” assured Tamman Naccache, partner and one of the directors at Team International, who also added that this is the first time such a traffic study was conducted in Lebanon. The issue of parking is another sore point among retailers and prospective shoppers. As a result of the lack of parking space in the Sassine area, ABC owners are charging their customers to park at their facilities, despite many complaints.

Several retailers suggested that when people buy from the mall, the parking should be validated. Jones agreed. “I see the point in charging – the area lacks parking spaces so anyone can park and just walk out of the mall. But I would suggest a different approach.”

February 1, 2004 0 comments
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Real Estate

Gentrifying Gemaizeh

by Peter Speetjens February 1, 2004
written by Peter Speetjens

In the last two years, Gemaizeh, the neighborhood due east of the BCD, has seen property prices rise by an average of 50% across all categories, as restaurant owners, property developers and discerning homebuyers have identified the district’s commercial potential. At least $50 million has been invested in residential and retail projects in the area and, unlike other areas of Beirut, demand appears to be strong. It is arguably Beirut’s most dynamic district.

Gemaizeh’s renaissance can arguably be traced back to the renovation of the old glass café (Ahwat Azaz) in 2001 and the opening of Paul, the up-market bakery in February 2002. Before that the area was charmingly distressed but commercially comatose.

Today, land is selling at $800/m2 of BUA, an increase of more than 200% in two years and an accurate reflection of its proximity to the BCD where plots are selling for roughly $1,000/m2 of BUA. Residential rents for old building are now at a healthy $50/m2 per year mark, while retail rents have reached up to $500/m2, an increase of some 70% in the last two years. Prices are still cheaper than the neighboring BCD by roughly 50% across the board and this, together with the area’s charm, is what is convincing many investors of the area’s potential. Today, the façades and the historic St Nicholas Stairs have been restored, while food aficionados can buy French bread at Paul’s, sample fusion cooking at Food Yard, Spanish tapa’s at Louis’ jazz bar and traditional Lebanese cuisine at La Tabkha. Two art galleries, Fadi and Alice Mogabgab, have opened, while Torino Express will soon be serving Italian coffee and cocktails. Fady Saba, a leading player on the Beirut nightclub circuit, is one of the new generation to invest in Gemazieh. He opened the club/restaurant Central in September 2001 and at the end of 2003 he followed this up with by plowing $100,000 into Al Tabkha, a 50-seat Lebanese restaurant that serves home cooked-style food.

“Gemaizeh still has the flavor of old Beirut,” Saba explained. “For Central I was looking for an old house with spirit, which you just don’t find that in anymore downtown, which has become Lebanon’s own Disneyland. Still, I went there to look for a location for Al Tabkha but it was also too expensive for a small restaurant serving Lebanese food for $7 a head.”

So it was back to Gemaizeh, where Saba found an unfinished building in which he rented the 100m2 ground floor for $25,000 a year. “In downtown, I would have paid at least twice as much rent and much more on refurbishing,” he said. “It’s good there are regulations in downtown, but they’re overdoing it. They want to have a say on everything from the paint on the walls to the lighting.”

To real estate agent Michael Dunn Gemaizeh’s ascendancy doesn’t come as a surprise. “It’s close to the central district, it has a certain aesthetic value, but most importantly it’s relatively cheap,” he said. “In downtown you pay some $750 to $1,000 per/m2. A 120m2 restaurant with a small mezzanine costs around $150,000 a year in rent. On top of that comes an on average $100,000 initial investment without kitchen, plus 8.5% municipality tax. So, the initial costs of opening a restaurant in downtown lie between $250,000 and $300,000. In Gemaizeh the same place would cost you about a third.”

Local broker Elie Zeeny, general manager of City Real Estate in Gemaizeh, confirmed that increased demand had seen retail rent nearly double over the last two years. “Then you paid between $100 and $200 per square meter,” he said in his office facing Electricité du Liban, “while today that will be between $200 and $300. Still, compare that to downtown Beirut, where Solidere asks up to $1,000, and even more for a premises on one of the main streets.”

According to Zeeny, residential prices have also doubled, although 50% is probably more realistic. One resident who bought a 3-bedroom, 140m2 apartment on the desirable St Nicholas steps in 1999 for $62,000 says he could realistically expect to sell for at least $90,000 today. Few areas of Beirut can boast that level of growth. Zeeny quoted current asking prices at between $500/m2 and $800/m2 per square meter for old houses and between $1,000 and $1,200 for newer ones. “The further you move into Gemaizeh the less you pay,” Zeeny said. “Past the Electricité du Liban rents can be half or even a third of what you pay in the area closest to downtown.”

Not surprisingly Gemaizeh has also seen some significant brand new luxury residential developments as many Beirut yuppies flock to buy or rent. Developer, Jamil Ibrahim is taking on the 23-storey half-built concrete skeleton off Tabaris (untouched since 1975) and, with $10 million, intends to turn it into the Aïdi Tower. The property will offer luxury 425m2 apartments for an average of $2,000/m2. Another developer, Joseph Moawad is developing an 11-floor residential tower on the edge of Gemaizeh and Saifi. Apartments measure between 150m2 and 400m2

Arguably some of the most eye-catching developments have been Convivium I and II. Both are new five-floor apartment blocks, yet built in the style of Gemaizeh’s traditional architecture characterized by arches, big windows and high ceilings. With an average price tag of $1,200/m2 all apartments have been sold, prompting developer Kareem Bassil to spend another $19 million on Convivium III, IV and V, all in Gemaizeh.

“I just love the area, it’s a bit of old Beirut” said Bassil. However, seeing current developments, isn’t he afraid Gemaizeh will loose the very character he loves so much? “As long as Gemaizeh can keep the old houses and developers respect the environment they work in, the area will be fine,” he relied. “That’s why I didn’t built a tower, which I could have done, but kept it a low rise construction in tune with its surroundings.

Bassil warned that people should remain reasonable not to kill the area. “I bought the land for Convivium V for $950 per square meter, but I have heard people are asking up to $2,500/m2. This is ridiculous.” Fady Saba has similar fears. “Gemaizeh is going to boom,” he said, “I know many people who are thinking of opening up a place in this part of town. I just hope that the inhabitants here realize what’s happening. They shouldn’t become greedy. The day American chains like TGIF move in Gemaizeh will just become an extension of downtown.”

Gemaizeh’s renaissance is a typical example of urban gentrification with the BCD acting as a magnet for investment. However, still does not have as much pedestrian traffic as the BCD, so its retail sector – restaurants, shops, galleries and café’s – must have a well-defined formula to attract customers. It must also have ample parking spaces. This is one of the area’s weaknesses but those who have invested argue the situation is not that bad. “People should stop saying that, it’s just not true,” said Andreas Boulos, former manager of Pacifico and owner of Torino Express. “In a sense the area has a three level parking: Rue Gourand, the parallel street of lower Gemaizeh and an enormous car park in front of Marine Tower.” Nevine Emad works for the Association for the Development of Gemaizeh (ADG), which in its own way contributed to the gentrification of Gemaizeh by refurbishing and painting several old buildings, as well as the stairs. “We welcome investments,” she said, “as they bring life to the area and encourage others to invest. Don’t forget that until recently there were a lot of closed windows in Rue Gourand. But, on the other hand, Gemaizeh is a residential area and investors must respect its general atmosphere. Though we are not the police, we, the inhabitants and the municipality must play a guarding role.”

Luckily for Gemaizeh, its largely elderly inhabitants also care about the area. When Maher Chebaro wanted to name his Jazz hangout Bar Louie, local residents protested and signed a petition against it. Problem was not so much the place itself, but the use of the word ‘bar,’ which to many people was a euphemism for a brothel. Chebaro removed the offending word. His establishment is now simply called ‘Louie.’ With such a robust community, Gemaizeh may just hold onto its charm.

February 1, 2004 0 comments
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The Buzz

Home style cookin’

by Anissa Rafeh February 1, 2004
written by Anissa Rafeh

Thanks to the rash of various eateries in Beirut, not to mention the ongoing sushi craze, the current trend in Lebanese dining would appear a long way from eating fassulya wu ruz in mom’s kitchen. But that is just the kind of image that La Tabkha – the latest eatery to open its doors in the increasingly ‘in’ Gemaizeh area – is hoping will lead diners to its doors. Offering a menu of hearty dishes that promise to taste like home, La Tabkha’s food is convenient and affordable, with the average meal costing about $10 per person. “We noticed there were no places offering home-cooked meals as their main concept,” said Fady Saba, managing owner of La Tabkha, adding that his restaurant is especially appealing to working couples not able to make their meals everyday and people who are sick of ordering junk food at the office. “We are trying to create a new food behavior by providing meals that are fast, good, healthy and available at good locations.”

For starters, La Tabkha’s healthy concept of eating consists of an all-you-can-eat appetizer buffet for LL8,000, which includes everything from fried eggplant, squash and cauliflower, to hindbi and loubieh bi zeit. There are salads on the menu, for LL3,500, including the traditional cucumber and labneh combination.

The entrees listed for LL5,000 include lentil soup, omelet’s and kichk wu kawarma. However, La Tabkha also offer a set menu for LL11,000 featuring the plat du jour – which was cheick mihshi with rice (stuffed eggplant) or a chicken casserole, on the day my companion and I visited the restaurant – and includes a salad and dessert (a choice of nammoura, sfouf, rice pudding, chocolate biscuits, and muhalabiyeh au chocolat). I opted for the appetizer buffet and my companion chose the set menu and, as it was a touch on the chilly side outside, we both decided to start with some sumptuous lentil soup. The portions were very generous and we both enjoyed the richly textured soup amid the charming backdrop of a combination of French bistro and Lebanese culture. It was also reassuring that the cleanliness of the kitchen was clearly visible thanks to large glass windows that allow patrons to see the cooks actually prepare the food. At the buffet, I helped myself to a selection of loubieh bi zeit, hindbi, mashed potatoes with olive oil, fried eggplant and my favorite, fried cauliflower with a noticeably fresh taheeni sauce. Of course, my biased taste buds would have to pick the fried cauliflower as the standout appetizer of the buffet, but it must be pointed out that the hindbi was nice and crisp, the loubieh and potatoes just the right amount of tangy and the eggplant light and not too oily. I would’ve liked, however, to see some hummous or mutabel on the menu to make the meal more complete, which was a thought reiterated by my companion. Despite the absence of hummous, my lunching buddy enjoyed his cheikh mihshi with relish. The presentation was very attractive with the eggplant and rice coming in separate plates. When I asked how he liked his meal, he replied, “It’s just like mama made it.”

For diners who prefer to avoid the bustle of a busy restaurant, La Tabkha also offers a delivery service, with meals coming in a neat, compact box much like the old-fashioned metal lunchboxes. As the menu is set a month in advance and includes a calendar of plat du jours, it’s easy to pick out your favorites. With the apparent initial success of the restaurant, Saba revealed plans of an expansion of their delivery options and a La Tabhka franchise. “We expect to have two more outlets in Lebanon over the year, and if we succeed, we’ll go abroad,” explained Saba. “But the locations of the different outlets in Lebanon are not official yet.”

If packed tables are anything to go by, then La Tabkha is certainly on the right track. By one o’clock, the restaurant was crowded with a sprinkling of celebrity clientele. In a nutshell, my companion put it best: “I think they’ve got it just right.”

February 1, 2004 0 comments
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The art of leadership

by Executive Staff February 1, 2004
written by Executive Staff

How can I become a leader? This question pops up quite often with the assumption that there is some magic formula for leadership lying around somewhere. There isn’t. People want us to tell them “the five easy steps to become a leader”. But, they don’t exist. How great it would be if leadership could be reduced to a simple formula. We only wish that it were this easy and that we had the answer.

We would be famous!

Whenever you see a book or hear of a training program promising that by following their proven method you will become a great leader, instead of signing up, be very wary of their promise. You do not become a leader simply by what you read or attend.

This does not mean that any self-improvement through literature or training is impossible. By all means, it is imperative that you develop behavioral qualities and skills if you want to lead. Case in point, leadership requires certain behavioral qualities like character, vision and creativity. Without these characteristics it is difficult for a person to lead.

Think about this, would you want to follow a person with no vision? What if she or he were not a person of character? Would you follow this person? The answer is a resounding no. We are sure that you desire to follow a person that inspires you and that you respect. Now ask yourself this question, what do people see when they look at me as a leader? Do others want to emulate me?

Throughout our careers, we have heard it said, repeatedly, Leadership requires thick skin. One of our favorite quotes on leadership is, “Unless you are being kicked in the rear, you are not in the lead.” Leadership is challenging and will bring with it resistance. Therefore, it is important that a leader have the skills of resilience, expertise in their field, and cultural fluency.

In leadership there is no room for the sole proprietor. If no one is following, you are not leading. The priority of leadership is working well with people. It requires skills to build partnerships and alliances. Leaders must be able to communicate and collaborate well with others.

One of the major facets of leadership is developing others; it is not good enough to have other people follow you. Every person who leads is in a role to coach others. Coaching sees the potential in others and then develops and encourages that potential. Leaders who coach are known for the people they develop.

It is also important for leaders to know how to share their knowledge. Great leaders are known more for what they give away than what they do. What knowledge are you giving away?

One last point about the skills for leadership is that a leader must have a global perspective. There is no denying or escaping the fact that the world is interconnected at so many levels. On any given day, we are exposed to and influenced by the Middle East, Asia, Africa, and the West. Learning to leverage this global network of mutuality will increase your opportunities abroad and at home.

You must realize, however, that acquiring a certain behavior and skills doesn’t automatically make you a leader. It’s just a starting point, and what you do next is what determines your leadership. It is also about you, your belief in yourself as a leader and what you do with the skills in order to achieve results.

For decades leadership has been taught as a science. The “experts” have taken the subject matter of leadership into the laboratory and dissected it and put it through all sorts of rigorous testing. The result was a simple formula. The world then applauded the “experts” and their experiments, without ever realizing that the experiment wasn’t over.

We have talked to people all around the world who have adopted the findings of these “experts” and failed miserably. Had they tested the results, they would have observed that the “experts” findings are unfounded. Why? Because leadership is not a science.

Leadership is an art.

Imagine with us what it would be like if today we went to the best leadership seminar in the world. While there, we heard fantastic teaching on the skills of leadership, and we actually believed that we could become great leaders. Then tomorrow we returned to work with our memorized tools, but with no action on incorporating them into our life. Are we leaders? Are we any better off? No! On the contrary, we are worse off, because we think we have become leaders, but in reality we have no idea.

This realization shows us that leadership is an art, a real art. Think about how ridiculous this scenario would be: You go to the art store and buy all of the supplies. You select the best brushes; you purchase oil paints in so many vibrant colors. You decide on a top quality canvas and have it stretched perfectly. Then you top it all off with a fabulous dark blue French beret and return to your rented studio and put up a sign that says: “Artist.” Are you really a professional painter? For that matter are you even a run-of-the-mill painter? You could be, only if you know what to do with the supplies that you purchased and if you actually use them. Becoming a painter is much more than the accumulation of the supplies and becoming a leader is more than amassing your skills. Art, and leadership, appears from what you do with what you already have.

Dr. Martin Luther King, Jr. once said…”There always has been difficulty in understanding and practicing real leadership. That’s because it is more of an art than a science.”

So, let’s now ask the first question again. Is it possible for anyone to become a leader? Yes, if they believe that it’s possible, acquire and express the skills of leadership. But, you may quickly argue, “What if I am not in a position of leadership?!” Answer: since when did the position make someone a leader? We have all observed many men and women who have the title, the office and the position, but they still are not great leaders. We can also list many people who do not have the position, the office or the authority, yet they are great leaders.

Think back to the elementary school playground. We do not know about your school, but at the schools we attended, there were not any designated leadership positions on the playground for the kids. Still, some kids took charge and led. Just for fun, visit the local playground during recess and observe the leadership that some of the students exert.

The business world is full of people who work in front-

line jobs and express great leadership; and many who hold the positions but do not lead. From our experience, we can assure you that we did not get to where we are by waiting on someone to give us a position of leadership in order to lead. We did and we do lead wherever we are.

So, no matter where you are, whether, you are a general manager or a clerk in the back office, you can lead. After all, all you have to remember is that leadership is the art or expression of all your skills. How do you do this?

Great question! Let’s go back to the painting example. Say, that you want to become a great painter. You buy the supplies, then what? Along with learning how to use the supplies, you need to remember that you have to just use them. The paint isn’t going to put itself on the canvas.

Start brushing!

To become a leader, you start where you are with what is in your sphere of influence, believe that you have the ability and identify the skills that you need to learn more about. Look above and select areas that you need to acquire more training or information about. Then do it. Act! Once you have learned about the skill, by reading or attending a seminar, start using it. You only lead by taking action.

Leadership is this simple – believe in yourself, understand the skill and express it.

Be the Best!

By Tommy Weir and Christine Crumrine, from the Beirut-

based CrumrineWeir, the global leadership experts. For more information, visit www.crumrineweir.com

 

February 1, 2004 0 comments
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Battling the tide

by Anthony Mills February 1, 2004
written by Anthony Mills

Saudi billionaire Saudi Prince Alwaleed bin Talal’s recent $98 million purchase of a 49% share in the satellite broadcasting arm of leading Lebanese television station LBC International has provided a welcome, if modest, boost to Lebanon’s satellite television sector. The industry has been struggling to compete with cash-laden Gulf channels like market leader MBC and Abu Dhabi TV – both backed financially by their respective governments – and to overcome the roughly $30 million, or 20%, loss in 2003 television advertising revenues caused, according to LBC Chairman Pierre Daher, by the war in Iraq and the bombings in Riyadh.

“The move has reinforced the position of LBC as a potential leader in the region,” stated Daher. “Walid bin Talal did not make this jump into LBC just because he felt like it. It was carefully planned. He thinks LBC has potential,” said Daher, who discounted the suggestion that bin Talal, who bought the stake in LBCSAT – valued at $200 million – from Arab Radio and Television (ART) chairman Sheikh Saleh Kamel, might wish to exert editorial pressure on the station. Meanwhile, other Lebanese stations are hoping the development signals a trend that will allow them to forge similar strategic, financially rewarding partnerships.

Not everyone, however, is optimistic. “Lebanon’s satellite television channels have serious problems,” remarked one media professional. “LBC and Future were very good satellite TV stations until the Gulf people decided to invest more in their TV stations. Now you have private stations like LBC and Future competing with MBC, which is funded by the Saudi government, with Abu Dhabi TV, backed by its government, and with al-Jazeera. They can’t compete.” He said annual satellite television budgets had in some instances, in the Gulf, quadrupled in two years, from about $25 million, to $100 million. Lebanese channels, although just as creative and aptly managed, have been left financially adrift in the wake.

The bin Talal move has at least consolidated LBC’s position at the head of the Lebanese satellite television sector. Future TV remains hot on its heels. “It’s mainly LBC and Future that are making money,” said the chairman and general manager of NBN, Nasser Safieddine. “Apart from them, I don’t think any Lebanese station is making serious income from the satellite market.”

Of bin Talal’s foray into LBC, he said: “All of us in the Lebanese media welcome this. A boost for any Lebanese station is a boost for the whole sector,” he said, before adding, “NBN is looking for a strategic partner. We are not ashamed to say this. Because competing, as we do today, with stations that have budgets that are 10, 15, 20 times as big as ours is useless.”

Bin Talal’s establishment of the 24-hour music channel, Rotana – backed by a music production company, and using the old Lebanese MTV infrastructure – has also been hailed as a smart business move that also benefits Lebanon’s satellite TV sector. “Rotana is different. It is a complete organization. It takes care of music production television programming. I think that very soon they will be the leaders of music television in the Arab world,” said one media executive. “And it’s good for Lebanon. It’s money coming in.” “People get fed up with news. They want something different,” added another. “It’s a good move,” agreed Safieddine. “It’s easier to market music and songs than educational programs.”

LBCI has been sub-contracted by the American Harris Corp, which has won a $96 million contract to refurbish Iraq’s official media to train Iraqi anchorpersons.

Still, old habits prevail. The weekly LBC political satire show Bass Mat Watan was suspended at the end of last month by the National Audiovisual Media Council (NAMC) after it played a practical joke that, according to the government body, “harmed the image and authority of the state, and shook the country’s stability”. At the end of 2003, New TV owner Tahseen Khayyat was arrested on charges of treason. All agreed the move constituted a politically motivated attack on the media. Khayyat was released 25 hours later and the charges were dropped. “On the face of it, it looks that way,” remarked Walid Azzi, publisher of ArabAd. “It’s not very reassuring,” noted another newspaper executive. “It was harassment.” Safieddine said he felt Khayyat should not have been arrested, but, interestingly, defended self-censorship as a “wonderful thing.”

Lebanon’s print media, for their part, are reeling under a double scourge: miserable circulation figures and worryingly low advertising expenditures, which observers say dropped by 25% last year. Although the market is characterized by an abundance of publications, especially magazines, most are unable to survive without continual financial top-ups. A vicious circle has, in effect, been created: no one wants to advertise in a publication that doesn’t sell. But publications need advertising revenue to expand circulation. Currently, only 16% to 17% of media-related advertising budgets are spent on the print sector, claimed one publisher. This is due, in great part, to the fact that “no magazine sells more than 3,000 copies and no newspaper reaches more than 10,000 readers,” asserted ARABAD publisher Azzi. However, publishers constantly inflate readership figures – sometimes by as much as 50% to 60%. The tendency has become more pronounced, Azzi lamented, as journalistically below-par, spit-and-stick magazines mushroom and compete. “Spitting and sticking is very easy to do, but it’s not journalism,” he said. “You need quality, in-depth journalism and innovation to get a magazine rolling and to get advertising.”

In the struggling print media, An Nahar leads the pack both in terms of quality and advertising revenues, observers agreed. “It’s run by master professionals and has acquired a great deal of integrity. This is why it gets the lion’s share of advertising,” said Azzi. A one-page ad in An Naharcosts between $8,000 and $14,000.

However, even An Nahar is feeling the financial pinch, particularly as its has just bought back, for a considerable, undisclosed sum, Prime Minister Rafik Hariri’s 34.5% stake in the paper. In the shadow of An Nahar follow As Safir and L’Orient le Jour, and then the Daily Star. The latter two need to be developed, said Azzi, adding that the Daily Star in particular must not make the mistake of thinking it can rest on its laurels because it is the only English-language paper in town. Daily Star Executive Editor Rami Khouri is attempting to ensure that does not happen. The regional Daily Star is undergoing expansion-oriented change, he said. It is now being printed in Lebanon, Kuwait and Qatar and is being sold in 11 countries. “We’re becoming a truly regional paper in terms of our coverage and distribution. We’re making serious ongoing changes in content,” said Khouri, adding that the regional Daily Star aims to become the leading English-language Middle East newspaper with analysis, commentary, insight and interpretation. The Daily Star is not placing as much emphasis on straight news because it believes readers obtain this from other, local papers or from electronic media. To this end, it has developed a still-expanding network of about 150 contributors from around the world.

Meanwhile, the new newspaper Al Balad has elicited mixed reactions and prognoses. “It’s still early to judge,” remarked a cautious Azzi, although he commended the paper’s marketing efforts. Striking a more positive note, NBN General Manager Safieddine said: “I think it’s a very intelligent move. I think they moved into the market in an intelligent way.” An Nahar editor Tueni said he hoped the Al Balad would succeed because competition was good for the market but added that he did not regard the paper as a direct competitor of either An Nahar or As Safir because it’s profile was different: less political and serious. “I haven’t had any reaction,” said LBC Chairman Daher. “It’s new. But I read a paper for politics. Until now, I haven’t seen an editorial line in Al Balad. The rest is nice, but I am not sure I would by a paper for the rest.” Al Balad is currently sorting out a dispute with the Order of the Press, which has accused it of ‘dumping’ its copies at a price forbidden by applicable laws. A newspaper comprising more than 24 pages cannot be sold for less than LL2,000 – Al Balad is selling for LL1,000.

A spokesperson for Al Balad said that after meeting with Order of the Press representatives the newspaper realized it had a stark choice: raise the price or diminish the number of pages. “We will not diminish the number of pages,” the representative stated clearly, “because that would change the nature of Al Balad.”

Industry insiders have suggested that pressure was brought to bear on Al Balad over the pricing issue because of the paper’s apparent support for An Nahar editor Gebran Tueni in his dispute with Nabih Berri. Tueni had implied in an editorial that Berri was involved in the Union des Transports Africains, the company that owned the plane that crashed off Cotonou, Benin, on Christmas day. The idea was, the insiders said, that a ‘rebel’ Al Balad should be tamed – made to understand that, in the view of the Order of the Press, a new newspaper must refrain from siding with the ‘wrong’ party in disagreements involving important politicians.

Would that the industry watchdogs be always so lynx-eyed in their patrolling of the sector. Although there is widespread acknowledgement that the orders have helped defend freedom of the press in Lebanon, many media professionals argued that the two organizations’ directors have used the bodies to bolster their personal prestige rather than to remedy the sector’s ills, and that qualified journalists are being barred entry because they are not at one with the orders’ directors. “These positions are not there to give you prestige. They are supposed to enable you to see exactly what is going on in the business, so that you can correct things,” noted one publisher, who asked not to be identified. “This is not happening.” Mohamad Baalbaki, president of the Order of the Press, denied the claims. “This is not true,” he said. “Whoever says this, doesn’t know the reality of our activities in the order” Qualified journalists had not, he said, been deliberately denied entry. But, he explained, their membership must be approved in a meeting held by an eight-member committee comprising four senior members of the boards of the Journalists and Press Orders respectively. A minimum of five board members must be in attendance for a membership application to be approved. Unfortunately, for two years, no meeting has been held because no board member from the Order of Journalists is willing to show up. “If the representatives of the other order don’t attend the committee meetings the committee cannot make a decision on memberships. Our colleagues in the other order, especially its president, Melhem Karam, don’t like to come to these committee meetings. He prefers not to expand the membership in his order. We are constantly asking him to come to a meeting where membership requests can be studied. He is always busy or traveling,” said Baalbaki. The committee last met, acknowledged Baalbaki, “about two years ago.”

February 1, 2004 0 comments
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Shipping Forecast

by Thomas Schellen February 1, 2004
written by Thomas Schellen

Marked by an insider language and a particular way of life, modern shipping and transportation has long established its very own culture of connecting nations, cultures, and markets. It has a history of its own, which reaches farther back than that of most other economic activities. Today, the industry consists of a huge variety of services and business specializations, and plays a significant role in the global economy.

Compared to its past roles in facilitating international trade and exchange and also viewed against national economic ambitions, Lebanon’s place in transportation has been small – one can even go as far to say dismal. The contribution of the transportation and shipping sectors to GDP is, in typical fashion, not precisely determined. For a nation reputedly mired in mercantilism, Lebanon recently has been awfully short on transportation essentials, beginning with ships and rigs.

With less than 100 vessels (the number exceeded 300 before 1975), the merchant fleet is not only marginal in size but also overage and, critics say, to a large part technically obsolete. Trucking is an underdeveloped industry too, where no government incentives are extended to either individual owner/operators or fleet owners. Banks are said to be overly reluctant in engaging into financing of either merchant vessels or trucks.

Governmental budget allocations to transportation have shrunk in the past five years. In 2002, the expenditure was 2%, and, as throughout the reconstruction era, the vast majority of these funds were committed to boost the infrastructure.

On the side of road construction, acceptable improvements were achieved but progress has been slower than intended, and nothing at all has progressed with respect to rail. Of all infrastructure measures, the airport rehabilitation and expansion project is most complete, even though it was weighed down with expectations that could not be met in the projected time frame.

In both sea and air transportation, Lebanon’s long-term hope and aspiration is to function as a regional transportation hub. The country’s shipping and transport experts have placed their strongest bets on sea-to-sea transshipment, whereby large container “mother” vessels would call on Beirut Port to unload and load cargo to smaller vessels that provide feeder service to regional ports, to Cyprus, Turkey, Syria, Egypt and eventually the Palestinian territories.

Sea-to-land transshipment plays a lesser role in the scenarios because of the limitations on ground transportation, which protectionist practices of governments in the region have created. Local players have voiced higher hopes for succeeding in multi-modal transportation that would also integrate air shipping into a regional hub function. Beirut, with its port and airport, has momentous potential to fulfill the function. Public sector entities have made industry-wide lauded efforts to improve operations of the facilities, reduce red tape, and act upon suggestions by the shipping industry. However, other ports and airports in the region are competing for the coveted role. The port of Tartous – a strong candidate for growth in the opinion of local experts – last year was granted a 50 million euro expansion loan by the European Investment Bank. In a venture that analysts considered less promising, the Israeli government only last month commissioned a feasibility study for a proposed railroad to link its Mediterranean and Red Sea ports and, in this way, establish a niche role in transshipment. Although the discussion over creating a transshipment hub in Lebanon has been very involved, the country still needs to convince all around that it does not only talk-the-talk of transportation but is able to walk-the-walk.

The good news is that beyond verbal commotion over the Lebanese possibilities, chances prevail for real motion in the transport sector. In air travel, national carrier MEA has been resuscitated and outlooks for passenger travel in 2004 are among the economy’s most positive indicators. Aware of this potential, new companies are targeting Beirut for charter and corporate aviation business.

The hottest current optimism factor in the shipping industry is Iraq. Although freight forwarding to Lebanon’s former top Middle Eastern trade partner still presents great security concerns due to the activities of insurgents, the second half of 2003 has already shown that the ports of Tripoli and Beirut could increase cargo throughput to Iraq. Here, 2004 could become the first year of a new future for the Lebanese shipping industry and, within realistic regional possibilities, see the country enter a new phase in writing forth its contribution to the very hands-on culture of connecting nations by shipping.

The alternative wouldn’t be pretty. At least for sea transportation, failure to bring Beirut up to transshipment hub function might condemn the ancient trade center to ‘walk the plank’ and fully plunge into shipping marginality.

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Tracking fast movers

by Thomas Schellen February 1, 2004
written by Thomas Schellen

Beirut Cargo Center

“Freight forwarding is a profitable business in Beirut but there is room for much more,” says Joseph Harb, president of Beirut Cargo Center (BCC), “I always tell my team that we are only at 10% of what is in our reach.” One of no more than 15 forwarders with a strong presence in the market, BCC has dominant positions in providing logistics to shows and exhibitions and in the shipping of household goods. The company started operations in 1993, after Harb decided to leverage his nearly two decades of managerial experience in the Dubai shipping industry, by returning to Beirut and setting up shop. “Our expansion and acquisition of business went very fast,” he says, “each year we created new departments and added 10 to 15 persons to our staff.” Today, BCC employs 130 staff, with separate departments for sea, air, overland freight, customs clearing, warehousing, exhibitions, and packing and moving. Factors that Harb credits as decisive in his company’s success are working according to international standards and implementation of quality systems and services, aided by an emphasis on training and consistent reinvestments of profits. In the area of rate competitiveness – in any segment of shipping equally important to high service quality – Harb brought a relationship with European logistics provider, Schenker, as crucial intangible capital to BCC. A $7.7 billion company by 2003 turnover, Schenker signs worldwide annual contracts with cargo carriers in a magnitude of 1 million TEU. As their local partners, BCC share in Schenker’s global buying power, allowing it to stand strong in rate rivalries. A decade of growth means that BCC is now an established entity in the freight forwarding business here. It also means that the company could be approaching the size limits for an operator in the dimensionally disadvantaged Lebanese market. But staying true to his credo that much more growth is achievable, Harb is now accruing the adrenaline for his most ambitious jump: becoming a regional logistics provider for Schenker and some of their big manufacturing clients. A project for establishing a Beirut distribution center for a growing European consumer electronics company has already been drawn up to substantial detail. Based on a permit to operate in the free zone at Beirut Port, BCC would immediately seek to acquire a warehouse space of up to 1,000 square meters there in order to implement these projects, thus effectively doubling their existing warehouse capacity. In development steps to follow, the company would set up a trucking department of 20 trailers with scheduled daily overland runs to Levant destinations. In the mid-term, Harb expects to expand his free zone warehouse to 10,000 square meters. Internal consolidation of the Lebanese freight forwarding industry through mergers and acquisitions is unlikely, Harb says. In his view it is a more realistic scenario that his international partners, Schenker, would one day decide to establish their own offices in Beirut, as Lebanon gains in the role as a freight forwarding hub. This possibility, however, does not worry the entrepreneur. The international firm would first approach its existing partner, BCC, and this would open new roads for development. “The future is international logistics,” Harb says, “If you have the international, you will also have the local.”

Sealine

With 25 years of presence in the Lebanese market, Sealine and associated Seatrans are shipping agents and ship owners. The firm has found its niche in representing European cargo lines and as operator of a regular container freight service between Italy and the Levant. The company has a share of about 16% of tonnage volume passing through Beirut port and last year realized two thirds of its business as agents for European shipping lines, mainly German Hamburg S‏ûd and Italian Gilnavi. The remainder came from the operations of its own vessels, but this side of the business could increase in 2004 based on a strategic adjustment of operations that the firm implemented in late 2003. If successful, it will be a classic example for a move that turns an emerging problem into an opportunity. “We are directly affected by the euro exchange rate,” said shareholder Samir Noaime, “due to the strong euro, we are facing difficulties with lack of volume.” The appreciation of the European currency over the past two years has forced Lebanese traders to increasingly source their supplies from the Far East and the US, leading to a drop in shipping volumes on the traditional European supply routes. To balance the negative impact of the shifting trade patterns, the Sealine management modified their shipping service from one route – Ravenna to Beirut via Limassol – to two, by switching to Venice as Italian port for the second route and also adding the Syrian port Latakia before sailing on to Beirut. Besides offering more Levant-bound cargo opportunities, the change of strategy also opened greater potential to pick up Europe-bound freight, because Syrian export shipping volumes are far more substantial than the Lebanese. It is too early to assess the results of the new strategy after serving the Syrian port for now two to three months but the firm had encountered no obstacles, Noaime said. “We are well introduced in Syria and I am more than optimistic that Latakia and Tartous will be doing well.”

The operational environment for their activities in Lebanon is today incomparably better than in the 1980s when Sealine served the ports of Beirut, and in often forced diversions, Jounieh. It seems near miraculous how in those days, under the raging Lebanese conflict, shipping companies succeeded in supplying the country with urgently needed supplies. According to Noaime, the war had also been the reason why the company’s ships until today have not been sailing under Lebanese flag. The terse security situation and resultant excessive scrutiny of Lebanese-flagged vessels in European ports had mandated the company to register its vessels outside, in San Vincent and in Cyprus. However, as one vessel owned by the company is due for immediate replacement and the two others are also scheduled for renewal, the next generation of Seatrans ships would be flying the Lebanese colors. “We have a project to develop the fleet. We want to employ younger vessels with a little bit higher capacity” Noaime said, “and I will be proud to have the Lebanese flag.” With a capacity of 225 TEU, the new vessel is by no means a large ship and Sealine sees no difficulty in financing the renewal of their moderate fleet out of own resources, Noaime said. Under the company’s existing route setup, three vessels would suffice, but more could be added if a project for developing new routes to Turkey and Egypt were to succeed. But in the short term, Noaime’s expectations for 2004 are that a repeat performance of 2003 results would be reason enough to be happy.

Aramex

For courier enterprises, their speed and reliability have created huge opportunities in the last quarter of the 20th century. Companies specializing in express shipping of documents and goods experienced a rush in demand for international deliveries that hasn’t ceased growing since. The firm Aramex was founded as a regional response to the international courier business surge. Conceived in 1982, it developed from an auxiliary provider of narrowly defined express services to a full-fledged operator with its own international network. Today it flaunts its services as ‘total transportation solutions.’

In Lebanon, where Aramex has been operating since the late 1980s, the company saw the nature of demand evolve significantly in the past five years. “The weight per shipment has increased noticeably,” said country manager Asma Abboud, “and the content has changed.” Shipments weighing 40 to 50 kilograms are becoming more and more commonplace in the express segment and some customers use the service for sending consignments of 100 and more kilos to destinations within the region. Across the board on its services provided here, the company reached 10 percent growth in 2003. Over more traditional forwarding, Aramex express shipping has advantages in achieving door-to-door delivery in 24 hours or less to Middle Eastern countries. The company expanded into an increasing range of packing and shipping services, and in 2004, it wants to take a shot at developing its transit business here, which to date has been minimal.

In the domestic market, Aramex has embraced specialization. It does not deliver mass mailings and moved out of areas such as media distribution after LibanPost entered the scene. Shipping of bank documents, blood and laboratory samples, delivery of IT products under collection of their invoices, is where Aramex has a strong position. A Shop and Ship niche service facilitating forwarding and clearance for goods purchased abroad via the internet has some 250 subscribers who use it actively. The firm’s customer mix is 90 percent corporate and 10% individual but the individual clients are very important to the bottom line, Abboud said. She attributed a high share and loyalty of banks in the clientele to the fact that Aramex had been able to provide them with consistent service in the years of conflict. In their corporate philosophy, Aramex stress a team approach that affords staffers with opportunities to rise through the ranks. “Being a transparent company gives each of us a chance to grow and learn,” Abboud said, “each team member becomes an entrepreneur.”

On the level of Aramex’ country stations, this translates into a decentralized corporate culture where managers in every market can make decisions and add to the system. As a corporation, Aramex underwent a noteworthy evolution that took it from being a privately owned firm to go public on the Nasdaq and then, by way of delisting, return to private ownership with an investment fund based in Dubai. Each of these steps proved a useful learning experience and spurred the business on, according to Aramex chairman, Fadi Ghandour. On the whole, Amman-based Aramex saw a very successful 2003 and will “close the year with record results in revenues and net income,” Ghandour told Executive. While the Lebanon operation is doing “very well” the company is internationally looking at Africa and Southeast Asia for expansion. “There is no change in our strategy,” he said. “We are doing what we have always done, but we have become more aggressive on acquisitions.”

Executive travel services ExecuJet

At the top of the transportation pyramid reside flight services for corporations and wealthy individuals. Lebanon is a candidate to become an emerging market for this lucrative segment of the transportation industry. One of several contenders for a stronger corporate aviation business in Beirut is ExecuJet Middle East, a Dubai-based company and part of the ExecuJet group with operations in four continents. The firm, which already has a limited customer base of Lebanese clients, has ambitions to grow its business here into a much larger presence. As a first step, the company announced the appointing of a new sales team for the Levant at the end of last year. With this team, the company aims at penetrating the Lebanese and neighboring markets. “The ExecuJet business model is based on providing total aviation solutions,” ExecuJet Middle East managing director, Horm Irani, told Executive. “I believe that the model is very well-suited to improve efficiencies and comprehensively service the wide range of requirements in the Levant region.” The expansion project is still it its early phase and ExecuJet Middle East would yet have to set its timing for opening an office in Beirut or establishing a base of operations here, but it assessed a doubling of business aircraft movements through Beirut over the past six months, as “very encouraging” signs for local market growth. Irani labeled Beirut International Airport a hub for the western part of the Middle East that could play the same role as Dubai has assumed for the gulf region. “It would make commercial and operational sense to base ourselves out of BIA,” he said, “we anticipate no obstacles in growing our business interests there and establishing the offices and operations base we project.” He affirmed that the Lebanese government and aviation authorities have been very “proactive and progressive” in supporting infrastructure investments and legislating the freedom and ease of movement for sector companies.

Based in Switzerland, the ExecuJet Group was founded in 1991 and has been operating in this region since 1999. Besides offering consulting, operations/management and charter services, the Middle East unit is active in sales and financing of corporate aircraft, representing manufacturers Bombardier and Pilatus. A boost in flight services for corporations and high-level individual customers would certainly add to the Lebanese market. Although several providers in the high-end segment are interested in developing their business here, ExecuJet Middle East sees this area as one whose potential has barely been tapped into. From their perspective, awareness of the benefits of corporate travel is increasing, although Beirut as market for the high-end services is still lagging in some areas. “The risk is a little higher when compared to the Gulf and international markets as the market is still far from maturing,” Irani said. “Profitability is also assessed to be lower as customers are very value-conscious and have still not accorded the full premiums on the offerings.”

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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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