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The $10 rip-off

The government has come up with another way to scare off visitors

by Marwan Naaman

Welcome to Lebanon -the land that has forgotten its role as

the region’s free economy, where levying taxes has

become the national sport and stupid government decisions

run free. The latest doozy was a gift from sports minister Mohammed

Youssef Beydoun. He decided to tax visitors $IO for each night spent

at any hotel during the Asian Cup and for the entire month of October,

claiming it w~ the best way to recover costs for the three new stadiums.

That’s on top of the current 5% tax on transactions at hotels, restaurants

and tourist attractions. The only people exempt from the new tax

were the football players participating in the Asian Cup.

The hotel industry cried foul – and rightfully so. Pierre Achkar, president

of the association of Lebanese hotel owners, resigned from his

post last month in protest. Josianne Chaccour, sales and marketing executive

at Palm Beach Sofitel, was appalled by the new tax. “We’ve had

many groups cancel their bookings,” she says. “The government

thinks that it’s going to make more money, but in fact it’s going to lose

money in the end.” Viviane Sarkis, public relations manager at Le

Bristol, also reports cancellations as a result of the tax.

But if the hotels are livid, those forced to pay the extra money aren’t

any happier. “Many visitors are outraged at the $10 tax,” says Ziad

Sarkis, director of sales at Holiday Tower in Dbaye, “because they are

not even here to view the sports matches. But they have to pay the exorbitant

tax anyway.” Tanios Kassis, development manager for Choice

Hotels, says that many visitors come to Lebanon as part of a package

deal and pay an average of $30 a night for hotel accommodations. “For

these visitors, the $10 tax translates into a 33% cost increase,” he says.

Noha Saliba, public relations manager at Phoenicia Intercontinental,

sounded the one positive note. ‘The tax is not a problem,”

she says, “because those who want to attend the Asian Cup will not be deterred by an extra$10.”

But its effects are mostly

felt by the smaller hotels,

not big outfits like

Phoenicia, according to

Enrique Byrom, CEO of

the Asian Cup accommodation

bureau: “If you’re

paying $200 a night and

you have to pay an extra

$10, that’s just a 5%

increase. But if you’re

paying $40 a night, that’s a

25% increase.” Clearly, if

a new tax was indeed needed, a flat $1 0 fee for all hotels was an irresponsible

decision, a half-baked idea at best.

A total of 26,000 reserved hotel nights were cancelled as a result of

the tax, according to Achkar. And of the 25,000 visitors expected to

come to Lebanon for the Asian Cup, just 2,000 actually showed up.

Kassis adds that the maximum amount that the government will raise

through the tax is $ I million (not nearly enough to cover the cost of the

stadiums), while it is estimated that the cancellations have resulted in

multimillion-dollar losses for Lebanon. The cancellations have been

particularly distressing for Choice Hotels, which has just opened a

Quality Inn hotel in Tripoli in honor of the Asian Cup.

While many point to the $10 tax as the main culprit behind

October’s mass cancellations, border tensions were also responsible for scaring away visitors. Just

before the Asian Cup’s official start,

Hizbollah captured three Israeli soldiers.

In response, Israel threatened

to bomb Beirut. While the Lebanese

may have become blase about

Israeli strikes, the same cannot be

said of the majority of tourists.

Byrom believes that the political situation

was the major reason for the

cancellations – more so than the $10

tax. “Lebanon’s problems are

always political,” Achkar concurs, but he’s also quick to single out the government as the party responsible

for the Asian Cup fiasco. ‘The ministry of tourism didn’t even

promote the Asian Cup outside Lebanon,” adds Kassis.

And herein lies the real problem: an inefficient and bloated government

that never accomplishes anything. ‘The ministry of tourism

should have top professionals,” believes Francesco Borrello,

Starwood Hotels and Resorts area manager for Lebanon and Syria,

“and it should play the most important role in the country’s government.

Instead, it’s doing absolutely nothing for Lebanon.”

The only thing it’s accomplishing is dreaming up new forms of taxation.

The result is that the government is making Lebanon too

expensive and thereby discouraging visitors from coming here.

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