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AutomotiveSpecial Report

Sales acceleration

by Executive Staff November 24, 2008
written by Executive Staff

Higher living costs, greater use of public transport, congestion problems, the opening of the Dubai toll road, tightening of credit and a global financial meltdown — all these factors should be making car manufactures and their local car importers worried about future car sales in the Middle East, especially in the lucrative GCC market. For the most part they are not. Gulf News reported that for the first half of 2008 car sales surged 26% in the GCC and the UAE grew by 34%. While Saudi Arabia, the biggest automotive market in the region, is expected to achieve growth of 14.1% in 2008, selling 592,985 units, according to Business Monitor International (BMI). Mercedes had a record month in September for the Middle East and Levant with deliveries of 1,872 cars, up 24% over the same period in 2007, and for the first nine months of 2008 sales are up 21% on last year. Land Rover reported growth of 25% across the Middle East and North Africa and Jaguar had a 40% increase. General Motors announced a 13% increase to a total of 111,944 units sold. Audi reported growth of 34.6% in the GCC and Levant, record results for the month of September, and Porsche showed growth of 14%. The sentiment currently in the market is that strong oil prices have kept the market buoyant in the region and allowed the multitude of problems facing the region to be kept at bay. It would be misleading, however, to say that manufactures are not being cautious about expecting too much from the region and all are aware of how intertwined the global economic system is. Nevertheless, most manufacturers and dealers are bullish about the future ahead of them in the automotive sector in the Middle East and in lieu of this are investing on a large scale.

Car trends

The enthusiasm for cars in the region, and the GCC in particular, is as strong as ever. People read car magazines, are highly informed about the latest developments and want to buy the newest and the most highly desired cars on the market. For Mercedes this is exemplified by the fact that their regional operations are relatively small, selling 15,000 cars a year in the GCC and Levant, of the 900,000 cars Mercedes sells globally. However, sales of the premium S-Class are the fourth highest in the world and this car is continuing its growth in the market. Also, Mercedes has seen high sales in the GCC of the exclusive Maybach SLR, in which the region is number three in the world, after Europe and the US. Bentley also shows a similar pattern: although the Middle East only represents 6% of Bentley’s global sales for the newly released Bentley Brooklands, the Middle East contributes 12% to global sales. Chris Buxton, Bentley’s regional director for Middle East and Africa, explained that “this reflects the demand our customers have in this region for the ultimate in exclusivity and style.” Bentley is currently experiencing 15% annual growth in the Middle East and Buxton expects 2008 to be a record year for sales in the region.

Robin Colgan, managing director of Land Rover and Jaguar Middle East, described how in the GCC perceived quality is very important, which means not the quality of the mechanics but the importance of how beautiful and well designed the interior is, the touch and feel of the car. “You need to sell premium leather, alloys, and have amazing sounds systems. This is why the Jaguar XF with the Bower & Wilkins in car stereo was so successful; every car we sell here of the XF has to have the exclusive music system, which is not the same in Europe and America.” Thus, all the manufacturers are putting a lot of effort in developing the kind of options that the customer can put in their various models of cars. Ashok Khanna, CEO of Al-Tayer, explained that in the Middle East market exclusivity and personalization is key, “Our high-end brands such as Maserati, Ferrari and Spyker all provide customers with a very high degree of personalization in their cars which is highly valued by our customers who like their cars to carry their signature.” The desire for exclusivity in the market has meant that manufacturers in the luxury end of the market have launched limited edition models, made specially for the region. Rolls-Royce, for instance, launched the Phantom Mirage — named after the great pure white Champion Stallion in the US in 1934 — exclusively for the Middle East this year. The Phantom Mirage was launched primarily because the region has shown strong demand for the ‘Rolls-Royce Bespoke Program’. 

While sales of exclusive luxury cars are extremely high, so also are SUV sales. For Porsche, the Cayenne makes up 68% of their sales, selling 4,114 units. Audi’s best-seller is the Q7 making up 35% of their sales, while Land Rover saw a 25% increase in car sales as they continue to dominate the luxury SUV market. For GM the best-selling models across the Middle East continue to be the full-sized SUVs, the Chevrolet Tahoe and Suburban, the GMC Yukon and Yukon XL and the Cadillac Escalade. Cheap fuel in the GCC and continued high liquidity has meant that the region is not following the global trend of moving to smaller, more fuel-efficient and environmentally friendly cars.

While all car manufacturers are keen to stress that they are making strenuous efforts at introducing more fuel efficient cars, with lower carbon emissions and lowering the effect on the environment impact of their production facilities, in the Middle East these issues are simply not a priority and this is articulated by the trend in the market for big gas guzzling automotives. For any effective change to occur it is the ruling families that will have to take the lead and implement legislation on emission controls. In Jordan moves have already been made to encourage ‘greener’ cars as complete tax exemption has been given to hybrid automotives. Nonetheless, while the trend in the major markets in the rest of the world to more fuel-efficient cars continues, as fuel prices remain a major concern, the newest models released by the big manufactures, so craved in the region, will necessarily be more environmentally friendly. The mid-sized SUV is expected to be the car of the future, as it has the safety and size of an SUV but the fuel consumption of a smaller car.

Lack of data

Regardless of the demands in the market in the Middle East, the next generation of automotives released will not be tailored to the region but re-packaged for it. In a country such as the UAE, and in particular in Dubai, this is particularly problematic because, “there are so many areas that you need to target. Everything is so mixed, you have any age buying an Audi; you have 18-year olds buying an A8 and a 55-year old. So it makes it very challenging putting the product together and advertising for it,” Jeff Mannering, the managing director for Audi Middle East, explained. This problem is exacerbated by the significant difficulties faced by car manufacturers, and their import partners, of getting accurate information on the kind of car culture in the region, beyond the general trends described above. In Europe car figures are freely available listing what car was bought where, the type of car and size of the engine.

In the MENA, however, from manufacturers to local dealers information is guarded heavily. Terry Johnsson, president and managing director of GM Middle East, explained that without accurate data, “we are less accurate in targeting growth segments and trends.” But Johnsson suggested that a way out of this situation could be governments in the region supporting manufacturers associations where traffic police data and registrations were made available. Manufacturers could even independently organize themselves, like in Australia, and invite a third party to publish the data. Frank Bernthaler, the director of sales and marketing for Mercedes-Benz, pointed out that “we have introduced the Middle East Automotive Council, which is an exchange of data on a very general level, but not all manufacturers are part of it.”

Creating an automotive climate in which data is 100% accurate, however, in such a rapidly growing region has not been a priority, as simply establishing oneself in the region has so far been good enough.

What financial crisis?

As the European and American automotive markets continue to show decline, manufacturers have little choice but to show more faith and target more aggressively the emerging markets of the Middle East. As Frank Bernthaler, the director of sales and marketing for Mercedes-Benz attested, “We are optimistic [about the region]; Abu Dhabi is at the start of development, Qatar is one of the strongest economies in the world, Kuwait has strong plans and Saudi Arabia’s city plans are promising and give us confidence in the region.” This does not mean manufacturers are complacent about the risks involved in the region and the growing cloud of the global financial crisis. Deesch Papke, managing director of Porsche Middle East, said that he is “concerned about the implications of the financial meltdown in Europe and the US on the region, and we are monitoring the developments very closely to see how it will affect our markets.” Dealers and manufactures are holding their collective breath that the buoyant automotive sector in the Middle East is not affected to a serious extent. Terry Johnsson, of GM, said that, “auto financing is well beyond the normal one or two day wait to one or two weeks, and if it is rejected you have to start all over again, which is frustrating. But we are watching what will happen and we are looking to seeing banks be more active again … Most dealers have the resources themselves to extend consumer financing or leasing.”

Regardless of the fallout from the financial crisis, according to the manufacturers and dealers the region will become an ever increasing central player in global car sales as more significant volumes of car sales occur and the potential to sell more cars expands. In 2003, for instance, there were 118,000 cars on UAE roads and last year this figure grew to 297,000. Business Monitor International estimates that this figure will reach 326,000 by 2011. Audi is one such manufacturer that has decided to target the Middle East in a much more focused and aggressive way. Unlike other car manufacturers such as Land Rover, which has had a presence in the UAE right from the start and whose brand is well established, Audi was not well known in the region. Jeff Mannering, the managing director for Audi Middle East, explained that “in 2004 Audi made the decision to identify the Middle East as a potential growth region and in 2005 we started a subsidiary here [in Dubai]. This office is the only regional sales company for Audi in the world. The regional office was started to promote and invest in the brand and get it where it needs to be.” Since the establishment of the regional office Audi has seen a rapid growth in sales and in 2008 sales so far are up 19% with total sales reaching 5,504 vehicles. The Middle East, and especially the GCC, is central to Audi’s strategy to reach the target of 1.5 million car sales by 2015. To achieve rising sales Audi and its dealer network have invested significant sums in building the requisite infrastructure. “For the set-up of the regional office we invested $10 million while the dealers have invested in the vicinity of $150 million,” Mannering said.

Investing in the future

The dealers in the UAE are very excited about the future in Dubai and the UAE at large and are preparing by investing hundreds of millions on infrastructure. Al-Habtoor Motors, sole importers for Mitsubishi, Aston Martin and Bentley, illustrate the extent to which dealerships in the UAE are expanding their operations. “In Dubai Industrial City we have a 280,000 square meter plot of land and on it we are going to build an after-sales facility that is 102,000 square meters where there will be a workshop for Aston Martin and Bentley with 250 working bays, a parts warehouse and distribution centre at 23,000 square meters and a workshop for Mitsubishi that has 742 work bays. We believe it will be the biggest franchise vehicle workshop in the world. The investment in this operation is something like $120 million,” said Charles Strothard, chief operating officer for Al-Habtoor Motors. In addition to this, the company has a new $10 million facility reaching completion in Ras al-Khaimah, in Abu Dhabi a new $15 million facility is being built and many other projects are in the pipeline. Meanwhile, Terry Johnsson announced that GM’s local partners in the region are investing as much as $520 million into 26 projects across the region. “In Saudi Arabia alone, GM is doubling our points of service in the next five years … everything is just increasing so rapidly that we are having to accelerate our expansion plans,” Johnsson said.

One of the main problems facing the automotive industry is making sure that the infrastructure keeps up with not only rapidly growing car sales but also the ever expanding cities of the GCC. Frank Bernthaler, of Mercedes-Benz, explained that “the main challenge in the markets like those in the GCC is to make the right decisions regarding where to invest in future installations. The figure for Dubai is that only 25% of the greater plan for the city has been built so the challenge is where do you invest? This is also a problem in Qatar and Kuwait. You have to think forward in terms of where there is going to be growth and where your future customers are going to be living. Obviously, the more you sell the more pressure there is on the after-sales.” The after-sales market is an integral part of the automotive industry, which is why so much investment is put into this sector of the industry. Of course, after sales also contributes a healthy income stream for both local dealers and manufacturers.

Ashok Khanna, CEO of Al-Tayer, said, that the automotive after market industry in the GCC is estimated to be worth in the region of $12.5 billion. Every manufacturer stressed that if one does not have a high quality after-sales service, especially in the Middle East, then one could have the best product in the world but would not sell cars. After-sales is especially important in the Middle East because of the severe climactic conditions and also the importance of word of mouth. Robin Colgan, of Land Rover and Jaguar, explained, “this region is driven by word of mouth unlike any other region and is a fundamental aspect of growing your business. So, obviously when influential groups respond to the service that you are providing it means a lot.” For manufacturers and their local import partners maintaining good after-sales service means ensuring that the required stock is readily available so waiting time is minimal, but most importantly that there are well-trained technicians and support staff.

Training, training, and more training

Training is the current mantra that is repeated again and again by everyone in the automotive industry. All of the major manufacturers have training facilities in the region and emphasize how this is an essential, but immensely time and resource-consuming aspect of their business. Frank Bernthaler, of Mercedes-Benz, explained how getting enough trained people is a challenge, “with India growing less people want to come to Dubai but we are working with the whole Mercedes-Benz network and we are training people in the Philippines and other places; we support the general distributors.” Despite the enormous emphasis that manufacturers put on training, Charles Strothard, at Al-Habtoor Motors, criticized the efforts of the manufacturers in their training programs. “A lot of the manufacturers and our competitors train for training’s sake; it is not effective. The training that we give our staff is not like those given out by the manufacturers or other regional trainers — it is something that we had [created] bespoke for our company,” Strothard asserted. At Habtoor Motors, Strothard claims, the training was specially tailored to ensure that the nuances and culture of the region, the multicultural make-up of the staff and customer base and Western best practices were all intertwined and worked on. Strothard elaborated that it was important, for instance, to know the go and stop buttons of the various cultures. “Within two months we saw a 70% growth in sales. The effectiveness of training is what is key. It costs a lot of money — in the last three months we spent $500,000 on training — but this is peanuts compared to the result.”

Conclusion

The focus on training by local dealers and manufacturers illustrates how important and competitive the players in the automotive market expect the region to become. Local dealers and manufacturers will need the extra training capacity if all the gigantic expansion plans are followed through in the region. In the GCC some of the biggest car infrastructure in the world is being built, with hundreds of millions spent. Growth on a massive scale is being prepared for. However, it is also the monumental master plans such as the King Abdullah Economic City, the greater Abu Dhabi and Dubai, the new cities of Qatar and Kuwait that will ultimately bring success or failure. Those in the automotive market are predicting that these plans will be a success and that there will not be a significant effect from the global financial crisis and high oil prices will continue. Manufacturers are seeing the GCC as an increasingly important market to compensate their sluggish sales in the US and Europe; this is especially the case for luxury automotives and the SUV market. However, if any significant effects from the current financial crisis do hit the region, then manufacturers and their local partners will have a lot of cars parked on the lot with nowhere to go.

November 24, 2008 0 comments
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North Africa

Rough ride from A to B

by Executive Staff November 24, 2008
written by Executive Staff

Insecurity along Sudan’s roads has taken a toll on the country’s trucking industry. According to an assessment conducted by the United Nations Joint Logistics Center (UNJLC) in Sudan, two out of nine land transport companies surveyed had discontinued their services to Darfur in 2008 due to increasing banditry and carjacking.

The Sudanese government recently inaugurated armed escorts to accompany truck drivers on their journey to Darfur. However, drivers sometimes wait for up to a week for the convoys to leave from the town of Wad Bandah on the road linking Al Fashir in North Darfur State with Khartoum. Because of these delays the overland trip from Khartoum to Darfur can sometimes require up to twenty days to complete. According to representatives of the Musa Fadl-Elseed Transport Company, “when long delays are encountered while waiting for government escort, perishable goods in transport are simply dumped.”

Despite these delays, Hawari Transport and Development Company in Omdurman has prohibited its drivers from traveling unescorted to Darfur. The company lost six fully loaded trucks to banditry this year and according to Yoines Ahmed Yoines, the company’s chairman, Hawari Transport may stop service to Darfur altogether if the security situation on the region’s roads does not improve soon.

Transport costs

Primarily as a result of ongoing insecurity, the cost of transporting goods from Khartoum to Darfur increased 10% during the 12-month period between January 2007 and January 2008. The UNJLC predicts that the cost will increase another 15-18% by January 2009, far more than Sudan’s annual rate of inflation of 5%.

The transportation of goods overland from Khartoum to the south of Sudan is hampered not by insecurity, but rather by mines, floods and poor roads. Although the main north-south routes remain open between July and November, when much of southern Sudan is inundated by floods, smaller roads become completely inaccessible. According to the United Nations, trucks weighing as much as 17 tons more than the recommended weight limit of 5 tons routinely travel along the South’s main highways, further damaging the country’s already fragile transportation infrastructure.

Insecurity and poor overland transportation routes have made air freight the only means of transporting goods quickly, reliably and safely within Sudan. Captain Adil A. Mufti of Swissport estimates that approximately 80% of goods are currently transported within the country by air freight. The constant demand for air freight services coupled with relatively simple procedures for registering an air freight company has resulted in a rapid increase in both the number and capacity of air transport companies in the country. Juba Air Cargo, which was established in 1996 and initially operated only eight flights per month to Juba using leased aircraft, now operates approximately 20 flights a month using its own fleet.   

Privately, however, representatives of some of Sudan’s commercial air cargo companies complain that the government of Sudan is crippling the country’s air freight industry. They assert that appointments to key positions at Khartoum International Airport, Sudan Airways and the Civil Aviation Corporation are made not based on merit, but in order to preserve links between these institutions and the country’s military and security establishments.

In-flight turbulence

Industry insiders also accuse Sudan’s Civil Aviation Corporation (CAC) of consistently and indiscriminately raising operating fees without considering the potential impact of these increases on the industry overall. Moreover, they claim that when CAC approves increases in landing, navigation and license fees for privately owned air freight companies, these same increases are not always applied to government-owned operators such as Sudan Airways. Many operators also fear that the opening of a new international airport in Khartoum in 2009 will translate into higher airport fees and yet another substantial increase in the cost of doing business.

Increasing fuel prices are also negatively effecting businesses’ bottom line. The price of A-1 jet fuel, which is set by Sudan’s ministry of energy and mining, has been steadily increasing in recent years. Just two months ago, the price of jet fuel in Khartoum jumped 100% to almost $5 per imperial gallon. In Juba, the cost of fuel is even higher. Approximately 3,000 tons of A-1 fuel are consumed daily by planes operating out of Khartoum International Airport and, although almost all jet fuel used within Sudan is now domestically produced, air freight companies complain that fuel prices were lower when the country was more reliant on imports for its supply.

In Sudan there are no organizations with the capacity or membership to demand a more consultative process between air cargo operators and government representatives on decisions that directly impact the growth of the country’s air freight industry. For now, Sudan’s air cargo companies have no choice but to pass on the increasing costs of doing business to their customers. Air freight companies recently raised the price of transporting goods from Khartoum to Darfur from SDG2.50 ($1.14) to SDG3.50 ($1.60) per kilogram, not including VAT. Despite these price increases, however, air cargo companies are not reporting any reduction in the demand for air freight services. Those businesses and international humanitarian agencies that need to transport goods safely and quickly within Sudan have no alternative. 

November 24, 2008 0 comments
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North Africa

Small loans for big dreams

by Executive Staff November 24, 2008
written by Executive Staff

In three years, Khadija Boutarbash’s life has been transformed. Once an economically vulnerable ambulant seller of handicrafts, she is now a proud entrepreneur who has expanded her family-run small enterprise into four retail outlets in Casablanca, having rented her first storefront with a microcredit loan of MAD25,000 ($3,000) in 2005. The lending agency provided training to help her diversify her offer and better identify and adapt to seasonal consumption patterns. Today she travels to rural areas near Marrakech, Taroudant, and Fes to restock her supply of paintings, teapots and knickknacks, relying on verbal agreements with mostly illiterate sellers, achieving daily sales of up to MAD1,000 ($120) per day.

In Morocco, microfinance has quietly flourished in recent years, becoming something of a benchmark for the development of microfinance services throughout the MENA region. The country’s 13 microfinance institutions (MFIs) have so far loaned to over 1.7 million clients, at a 97% rate of repayment. Forbes Magazine’s 2008 ranking of the top 50 MFIs in the world listed no fewer than four Moroccan MFIs, with three of these making it into the top twelve (FONDEP at five, Al Amana at eight, and the Banque Populaire Foundation for Microcredit at 12). The IFC calls Morocco the MENA region’s leading market for microcredit institutions, with the country’s MFIs awarding half of all regional microloans.

It is unclear why microfinance, which spread rapidly through developing countries in Asia and South America during the past decade, has grown so slowly in the MENA, with Nobel laureate and microfinance pioneer Mohammed Yunus identifying it as the region with the lowest penetration rate. Over time, microcredit’s positive social impact and nearly perfect rate of repayment, in Morocco and other developing countries, have silenced early skeptics, who had warned that loans to the poor carried too high a risk. Now, as countries like Syria and Lebanon take the first steps towards creating microfinance institutions, industry insiders are using the Moroccan example to study the challenges and advantages of introducing MFIs to the region.

The Moroccan means

To guarantee repayment and results, MFIs actively supervise and guide the development of small enterprises, also offering leadership training and technical assistance. “With microcredit institutions, lending is not impersonalized in the way it is at a bank, where you create a credit file and the client has a relationship with the institution, not with this person or that person. But when a client comes to us, he is taken into our care from the beginning to the end by a single agent who knows him well, who he knows well,” said Mustapha Bidouj, secretary general of the Banque Populaire Foundation for Microcredit.

This carefully nurtured intimacy between Moroccan MFIs and their clients has proven remarkably effective in guaranteeing repayment and stimulating small business growth. However, the extra effort drives up operational costs for the institutions. “In order to arrive at the same volume of clients as a bank, we must have four times the personnel, because it’s not the same relationship, or the same practice at all,” Bidouj said.

High operational costs have generated concerns for the financing of Moroccan MFIs, which must raise interest rates to absorb these costs. “Interest rates for microloans are quite high compared to bank loans. The trips, the politics of building bridges between the organization and the client, these cost money. And it’s the interest rates that cover these costs,” said Mohamed Asri, director and founder of the International Agency for Economic and Social Development. Competition among the thirteen MFIs does put some downward pressure on interest rates, however.

Access to some form of credit, even at elevated interest rates, represents a significant step forward in incorporating Morocco’s population into a formal economy. The IMF reported in October that only 10% of Moroccans currently have access to bank credit and just 37% of the population has a bank account. Microcredit has brought about the fast growth of well-adapted financial services among the ‘pre-bankable’ majority of Moroccans. Access to credit has given Khadija Boutarbash and others like her a new lease on life. Microcredit shows that even among the least educated and marginalized communities there exists industriousness, resourcefulness and a sharp eye for business, if given the opportunity.

The sector’s evolution

Microfinance was introduced in Morocco by local NGOs in the mid-1990s, as part of a joint government-civil society effort to develop the country’s vast informal economy. The 1999 Microfinance Act provided the sector with a legal and regulatory framework, bringing it under the authority of the minister of finance. The ministry was also charged with determining interest rates, though it has yet to act on this point. It did, however, put a ceiling of MAD50,000 ($6,000) on all loans; it also restricted the scope of microfinance services by only authorizing microcredit loans destined to income-generating activities.

These early measures effectively encouraged the development of the sector, which grew out of large-scale donations by private individuals, banks, and the government. Moroccan MFIs praise the government’s support in the early stages of the sector’s development. “We are lucky to have a central bank and minister of finance who understood very well the needs of the microcredit sector. They have accompanied us and also urged us to proceed slowly, as if to say, ‘We will not get in your way, but let’s move forward step by step.’ That is what has allowed us to have this controlled development,” said Bidouj. 

Now, as Moroccan MFIs grow up and encounter the limits of their own capacities, they are reflecting on new ways to develop. Upcoming sector reforms will probably include the introduction of various microfinance services, such as micro-savings and deposit programs, micro-insurance, and microcredit loans earmarked for cars or housing. Adding these financial services to the current offering of microcredit loans to develop small enterprises will enable Moroccan MFIs to tap into a large potential demand, as well as to diversify their product.

This diversification is crucial for Morocco to extend microfinance services to those most in need. According to one estimate, in Morocco as few as 20% of potential demand for microfinance is being met. In urban areas, agencies have benefited from word-of-mouth and high population concentration to build a strong clientele base. In rural areas, however, where poverty rates are higher and access to potential clients may be complicated by geographical isolation and lack of infrastructure, Moroccan MFIs have expanded slowly.

Asri piloted a recent study to advise Moroccan MFIs on diversifying their offer, to more effectively penetrate rural areas. “The rural world can only generate the resources to pay back the debt after a certain delay,” he remarked. “If we take a woman in the mountains who makes carpets, she wants a microcredit to buy wool to make carpets, and then it (the weaving) will take 15 days. Then, she will either sell the carpet to a reseller, at a loss, or take it to the souk herself. This could take another two weeks — that makes one month. Today, the associations impose repayment by day, week or month, but the activity in the rural world needs a particular service with more attention and services that are better adapted.”

Commercial Investment

Another potential reform of the microcredit industry in Morocco would allow commercial finance to invest in the microcredit industry for profit, seen as a way to avoid an upcoming crisis. Moroccan banks require MFIs to maintain a certain relationship between their capital stock and loans. With several Moroccan MFIs already at that limit, many want the option of augmenting capital stocks through a public offering.

The global microfinance sector is concerned that ‘making profit on the backs of the poor’ represents a significant departure from its own foundational goals. The mainstream finance industry, seeing the expansion of microcredit as an opportunity for growth, is ready to seize upon opportunities. Have Moroccan MFIs reached the limits of what they can do on their own? “We are in an evolutionary stage,” Bidouj said. Asked whether he thought reforms would permit the entry of private investment, he responded: “That is the essential question for us, and will probably motivate the transformation of MFIs from the status of a non-profit to the status of a company.”

The question forms the central problematic of a study currently being conducted by the ministry of finance, with a grant from the American Millennium Challenge Corporation. If the government does open up MFIs to commercial investors, the next step will be to choose between local and foreign shareholders. In accepting foreign investment, MFIs expose themselves to the risk associated with foreign currency. However, foreign capital has the advantage of being mainly loaned at lower interest rates than local currency.

As Moroccan MFIs mature, they face new pressures to expand. The government has so far maintained a nurturing environment for the sector, to good effect. To minimize risk, the government and MFIs must work together to guide the country’s microfinance sector through this transition period and into its next phase. 

November 24, 2008 0 comments
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North Africa

Africa’s wild wild west

by Executive Staff November 24, 2008
written by Executive Staff

With a 46% poverty rate and slack security situation, Mauritania is an at-risk nation whose significance to global investors and statesmen is at an all-time high.

The sparsely populated Islamic Republic of Mauritania straddles Arabo-Berber and black Africa and is bounded by a 700 km Atlantic coastline and the southern stretch of the Sahara. Once composed entirely of nomadic tribes, prolonged drought and famine in the 1970s and 80s forced a hasty mass sedentarization. Half of all Mauritanians still depend on agriculture and livestock for their livelihood, and the nation’s economic outlook is dismal enough by international standards to qualify for the last-resort Heavily Indebted Poor Countries Initiative (HIPC). The political and security situations in the country have been highly unstable since independence in 1960, with regular coups d’etats unseating power often enough to cripple any earnest initiatives for economic development.

In the latest of these coups, on August 6 of this year the military seized power from the nation’s first democratically-elected government. International observers will be paying close attention to the junta’s next moves, looking for signs of its political and economic orientation. For this notoriously closed country, where the press is tightly controlled, is at a crossroads that is both political and economic. The Mauritania that has just been usurped is both a contested front in the war on terror and a trove of unexploited natural resources within a world of dwindling supplies.

Economic mirages

What is really at stake in the constant shifting of power among Mauritania’s Mauresque elite is control over the nation’s extensive natural resources. Mauritania’s coastal waters are among the richest fishing grounds in the world, and are full of the coveted king prawns, among others. The country also has a thriving iron ore mining industry, with one of the world’s longest trains (2.5 km) carrying rich deposits from the Zouerat mines across the Sahara to Nouadhibou on the Atlantic coast. Iron mining and commercial fishing are key sources of revenue and accounted for 19% of GDP in 2005.

But the revenue earned from fish and iron ore is small change compared to the wealth the country’s vast oil reserves could generate. There are varying accounts of just how large Mauritania’s reserves of oil really are, and estimates by the Australian company Woodside, which was the first to discover oil in Mauritania in 2001, have been downsized from 120 million barrels of Proven and Probable (2P) reserves in 2001 to 53 million barrels in 2006, with another downward adjustment to 34 million barrels in 2007. While it is hard to find a reliable number for the country’s reserves, what is known is foreign oil companies including Total, CNPC, and Petronas have all invested in exploration measures in recent years.

Allegations of a lack of transparency in the incorporation of several amendments to Mauritania’s first oil contract, signed by Woodside and former oil minister Zeidane Ould Hmeida, prompted an Australian investigation into the company and the arrest by Mauritanian authorities of Hmeida on charges of “serious crimes against the country’s essential economic interests.” The Australian investigation was dropped in 2008 due to insufficient evidence, but the events have damaged the credibility of the state’s management of its oil reserves among Mauritanians.

Driss Choukri, a Moroccan social science researcher specializing in Mauritania, expressed the collective disappointment, stating “they said they discovered huge reserves of oil in northern Mauritania and it was very promising. People were waiting for it to be exploited, and we were saying that one day you would find Mauritanians being like Kuwaitis.” He views the recurring political upheavals as a struggle for control over awarding highly lucrative oil contracts. “The coup is related to the wealth that is in the country — in the fishing, in the iron, in the reality that whoever is in power is going to exploit the oil. I think the transitional government did not go far enough into the issue of oil in the north because they are waiting for the situation to get stable. But it never stabilizes.”

Mauritania began producing crude oil in 2006 at the Woodside Chinguetti field, which is now controlled by Malaysia’s Petronas, but this field’s output has since dropped off from 75,000 bpd to 11,500 bpd. Nevertheless, judging by Mauritania’s sudden popularity among foreign companies and diplomats, hopes remain high for the exploitation of considerable oil reserves. Foreign companies like Total, Exxon, and the China National Petroleum Corporation (CNPC) are currently conducting geo-physical studies and preparing seismic tests in the desert region of the Taoudenit basin, according to energy minister Mohamed El Moctar Ould Mohamed El Hacen, who called this basin one of the greatest in the world. South Africa is using diplomatic relations to cozy up to Mauritania in the hopes of winning an eventual supply contract on the African continent. Total, which holds 60% share in permits to explore the Taoudenit basin after ceding 20% of permits to Algeria’s Sonatrach and another 20% to Qatar Petroleum International, plans to begin drilling exploration wells in 2009.

Political challenges

The ruling military junta is led by the enigmatic General Mohamed Ould Abdel Aziz, who has figured prominently in Mauritania’s ruling elite since the 2005 coup d’etat, which put an end to then-president Taya’s 21-year corrupt and dictatorial regime. In the case of the 2005 coup, the military junta held power for a brief period of time before winning international approval by organizing Mauritania’s first democratic elections in 2007. Since the same figures who organized the 2005 coup led the 2008 one, most are hopeful that Abdel Aziz will make good on his promises of elections and transition from military to democratic civilian rule.

“He will be president until things are stable,” said one Mauritanian businessman who is from the same tribe as Abdel Aziz and asked to remain anonymous. This source hopes to see democracy reinstated soon. “The people of Mauritania can elect their new president as soon as the prior president and his agenda have been reconsidered. There is some opposition, but only from ex-political figures, with hardly any followers among regular everyday people, who are living their lives regardless.”

But if the military succeeded in creating the appearance of democratic governance by holding fair elections in 2007, the 2008 coup, in which the military overthrew the very president it had backed in elections just one year prior, reveals that the military may not yet be ready to relinquish its power over key domains like security and the economy.

Abdel Aziz has leveled charges of corruption and failure to improve the country’s security situation against Abdellahi’s deposed democratic government. The country’s unchanging, extreme poverty has been blamed for the growing radicalization of its youth and numerous reports indicate that Al-Qaida in the Islamic Maghreb (AQIM), which grew out of Algeria’s GSPC among other groups, has flourished in this Wild West outlaw atmosphere. AQIM claims responsibility for a spate of recent attacks in the country, including the killing of four French tourists in 2007, attacks on Mauritanian soldiers in 2005, and an attack on the Israeli embassy in February 2008. During Ramadan of this year, in a meaningful warning to the military rule, AQIM abducted 12 Mauritanian soldiers and cut their heads off, making good on its promise to carry out a full-scale ‘holy war’ against the regime. Abdel Aziz has vowed the military junta will improve the security situation and organize the next round of democratic elections.

Just weeks after the coup, AQIM’s leader Abu Musab Abdul Wadud accused France, the US and Israel of secretly supporting the regime change, adding that Mauritania has become “a nest of foreign intelligence” controlled by Israel’s Mossad. Intelligence reports indicate that the Mauritanian military has received funding and training from the US government, which increased covert military operations in North Africa as part of its Trans-Saharan Counter-Terrorism Initiative. The Center for Defense Information reported that International Military Education and Training assistance and other programs to provide counterterrorism training and funding to the Mauritanian military increased six-fold in the five years after September 11, 2001.

In the wake of the most recent coup, the international community has been merciless in its condemnation of what it sees as an assault on democracy. The African Union has called for the reinstatement of Abdellahi, and the European Union, the US and World Bank have restricted aid, using the threat of economic sanctions to demand a return to constitutional rule. Commenting on these threats, Prime Minister Moulaye Ould Mohamed Laghdaf, appointed to head the interim government, told Reuters, “If that unfortunately has to happen, we’ll have to turn to other partners, the Arab countries and Arab social and economic development funds, or even the Islamic Development Bank — these have not suspended their aid.”

With AQIM and the US both zeroing in on Mauritania as a crucial new front in the ‘war on terror’, the legacy of the 2008 coup d’etat will have more to do with the battle between pro and anti-Western forces than an assault on the rule of a budding African democracy.

November 24, 2008 0 comments
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North Africa

Growth by another means

by Executive Staff November 21, 2008
written by Executive Staff

Tunisia’s creation of a small-cap alternative market is part of an overall strategy that aims to promote financial markets as a complementary alternative to stock market financing of small-and medium-sized enterprises (SMEs). The alternative market also aims to assist large firms looking to reconstruct or to finance new projects.

Other recent signs of this strategy’s ongoing materialization include the promulgation of a law on financial security, the creation of a Mutual Fund for Investment and Risk (Fonds Commun de Placement à Risques à Compartiments — FCPR) and the development of institutional savings. The Tunisian government wants financial markets to pass from a 7% financing of the Tunisian economy (2006) to a 20% financing by 2009.

Authorities, aware of the hard-to-meet conditions of listing on the Tunis Stock Exchange, decided to create an alternative market side by side with the principal market and the bond market. Inaugurated in 2005, the alternative market comes with an accompanying program, designed to welcome newcomers to the financial market.

So far, 30 industrial enterprises have joined the pilot program, demonstrating a solid interest to enter into the financial market. A steering committee will oversee these enterprises, which could draw up to 70% of the costs of introduction from the Fund for Competitivity Development (Fonds de Développement de la Compétitivité Industrielle — FODEC), with a platform of costs not to exceed $23,000. The pilot program aims to provide financing to 50 enterprises by 2009.

Easier entry

The requirement of $750,000 minimal capital for entrance to the principal market does not apply to entering the alternative market. The realization of profits during the years leading up to introduction is also not a condition for entry to the alternative market.

Since the listing conditions are less exigent for entering the alternative market than they are for the principal market, the Tunisian alternative market has put into place several new structures of support and control. For example, the ‘listing sponsor’ is a new function created to serve as a financial consultant for the enterprise. Listing sponsors also assist in preparing files and accompanying the enterprise, as well as overseeing transparency and financial divulgation.

So as to insure greater liquidity to the securities traded on the alternative market, the financial security law authorized ‘market makers’ to assist in the listing of securities on this market. The market maker is required to post the price of buying and selling for minimal quantities.

Up until now, Tunisian SMEs have been penalized by numerous constraints, linked in particular to size and sector of activity. Thanks to the alternative market, they may now benefit from access to moderately priced financing, while at the same time maintaining a high enough level of protection to win the confidence of investors. Admission to the alternative market could be sought after by companies being publicly offered, and any other enterprise that opens its capital to at least 100 shareholders or five institutions.

The Tunisian alternative market takes into account the reality of the country’s businesses and the necessity of a high-performing financial market. Aside from the guarantee of transparency, the market includes important measures like the listing sponsor, who provides for accompanying and material assistance to enterprises, and the market maker, which favors liquidity in the market. These professions have been created to respond to the needs of the alternative market.

The success of similar markets in the UK and France has paved the way for countries with emerging economies to push ahead with the development of their own alternative markets.

The Alternative Investment Market (AIM), for example, is remarkably flexible and counts on the dynamism of businesses for its success. The London market asks for neither public float nor history of accounting, and in certain cases does not even require a prospectus visa from the London Stock Exchange authorities. Since 1995, AIM has listed over 1,300 publicly traded enterprises

ALTERNEX, France’s alternative market, is considered in financial circles as “a market with rules, but no regulations.” ALTERNEX’ conditions include investment of securities equal to at least 2.5 million euro, presentation of an accounting history dating back at least two years, the presence of a listing sponsor and a prospectus endorsed by the Paris Stock Exchange authority (AMF).

The future of growth

When questioned about the limited financing options previously available to Tunisian enterprises, Zeineb Guellouz, president of the Financial Market Council, explained that the system of financing Tunisia’s economy is based on debt, with a banking system that has been the sole purveyor of funds for financing the economy’s needs for over 50 years.

Such a system undoubtedly played a crucial role in the historical first steps to create the economic foundations of modern Tunisia. Today, however, the system is running up against its own limits, as witnessed by a particularly high level of non-performing loans (NPLs). The Tunisian government’s efforts to promote wider access among businesses to financing, as well as to promote financial markets as an alternative means for financing the economy represent a sophisticated response, if not quite a solution, to the problems of its out-of-date banking system.

November 21, 2008 0 comments
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GCC

Cityscape 2008

by Executive Staff November 21, 2008
written by Executive Staff

There is no doubt that this year’s Cityscape Dubai was big. For the first time in its seven-year history the event was open for four days and drew a record-breaking crowd of 70,000 people from over 150 countries. Despite the numbers, however, there was a palpable sense that many visitors were there to see the sights rather than to buy. Perhaps the presence of the nascent Real Estate Regulatory Agency (RERA) and its ban on selling in the venue kept the frenzy of previous years at bay.

On offer

There were fewer launches than expected and most of them consisted of luxury residential developments. It would have been refreshing to see launches in other categories, yet many developers were able to wow the crowds with their unique master-planned communities across the MENA from Morocco to Egypt and from Syria to Iraq. The only real investment announcement of the show came from the Dubai International Financial Center when it announced an $816 million investment in the Dubai Pearl. The project is a mixed-use development worth some $4 billion, located near the base of the Palm Jumeirah and, like almost everything else, “currently under construction”.

Perhaps the most spectacular unveiling of the show was the $95 billion Jumeirah Gardens, announced by the newly formed Meraas Development. Several unique buildings will be featured within the project, including one comprised of three towers at least 600 meters high and interconnected with bridges or skywalks, the latter to house restaurants and apartments with the feel of being suspended in mid-air. The building, to be called Dubai 1, will be clad in a mosaic-like glass and aluminum exterior. The same company also announced the Park Gate complex that will be composed of multiple pairs of 30-to-40-floor buildings unified at the top with an arching, plant-covered grid structure. The intention is to keep the area up to 10 degrees cooler than its surrounding environment.

Other breathtaking projects included the Nakheel Harbor and Tower, which consists of an inland harbor at the foot of what is set to be the world’s tallest tower, stretching over one kilometer into the sky. The tower will be comprised of four independent buildings linked together and its structural layout is heavily influenced by Islamic design. The harbor will be flanked by warehouses and parking facilities for 4,000 cars, intended to service Nakheel’s The World development just off Nakheel Harbor’s coast.

November 21, 2008 0 comments
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GCC

Fraud – Thieves dupe UAE banks for millions

by Executive Staff November 21, 2008
written by Executive Staff

Widespread ATM fraud has caused panic across the UAE. The fraud is thought to have started after a network, in which banks share sensitive information such as customer pins, was breached. Once the PIN codes were accessed, counterfeit cards were created and used to make illegal transactions all over the world. Subsequently, Lloyds TSB, Citibank, HSBC, Dubai Bank, the National Bank of Abu Dhabi and others stopped withdrawals from UAE-issued cards in several countries and put limits on local withdrawals.

Many, however, still reported large sums of money being siphoned off from personal accounts and the banks have assured their customers hit by this fraud that they will be fully re-funded. One victim, Miriam al-Hilali, told The National that the thieves appeared to know her personal details as the two sums of money taken out were just below her daily limit of $1,400. Text messages were sent by some of the banks to urge clients to change their PIN numbers when news of the fraud broke. This later led to an ultimatum by the banks that if their clients failed to change their PIN they would risk having their debit card blocked.

However, many customers complained of a delay in receiving the text message or of some banks not informing their clients of the large scale fraud that was occurring. Many of the banks affected obviously did not quite know how to handle the crisis and with miscommunication leading to complete confusion, some banks said absolutely nothing. The Central Bank of the UAE has now begun an investigation into this international fraud but has given out little public information.

Reports have begun to seep out that one bank had been identified as the location of the original security breach. However, thus far no bank has been named, no one has been arrested and confidence in the Central Banks’ ability to deal with this investigation is lacking. Thus, many of the major banks involved have decided to carry out their own investigation.

Estimates peg the money involved at tens of millions of dirhams, although no official figures, nor bank names, have been released. Both the way in which this fraud occurred and how it was dealt with subsequently, is a major blow to the UAE, and especially Dubai which is trying to be a global financial hub. 

Banking – Bumps and knocks at SHUAA Capital

SHUAA Capital, the UAE’s largest investment bank with total client assets at about $2.7 billion, reported a $101 million loss for the first half of 2008; this  after a $35 million profit in 2007. SHUAA announced that these losses were primarily due to the global market downturn affecting equity markets globally. The biggest losses came in the principal investment business where large capital market transactions have been delayed. These included a write-down of $21.4 million on structured products and fixed income securities exposed to the Lehman Brothers and one-time provision of $12.5 million attributable to Orion Holding Overseas.

SHUAA Capital Chairman Majid Saif Al Ghurair said  “The unprecedented turmoil in global financial markets has dramatically impacted investor confidence and consequently the region’s equity markets. The effect on our results in the first half has been significant but we remain as confident as ever in the long term prospects for this region and in SHUAA’s ability to be able to deliver long term shareholder value given that we are diversified across six business lines.” He added, “SHUAA’s management has grown the company 20-fold over the past 10 years, but we are in a cyclical industry and while we remain on a solid footing, we are not immune to the world around us.”

These results follow news last month that Dubai’s financial regulator, DFSA, fined SHUAA Capital $950,000, for share price manipulation of DP world — $100,000 of which was for trying to block the investigation, the DFSA said.

DFSA’s Chief Executive David Knott said “the manipulation of markets for ulterior motives is a classic form of market abuse that is outlawed in all well regulated exchange traded markets. In this case SHUAA Capital artificially inflated the price of DP World shares and generated a false market in those shares. The seriousness of this offense was exacerbated by SHUAA Capital’s obstruction of the DFSA’s investigation … The DFSA emphasizes that DP World is entirely blameless in this matter and is not implicated in any part of the misconduct.”

The head of risk management for SHUAA was subsequently replaced. Despite this fine, and the report of substantial losses, the Dubai Banking Group has confirmed that it will take up a 32% equity stake in SHUAA Capital on October 31.

November 21, 2008 0 comments
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GCC

Foundation check

by Executive Staff November 21, 2008
written by Executive Staff

Anumber of analysts have indicated that the highly speculative, off-plan luxury segment of the Dubai real estate market would be the first sector hit in a housing price slump. This does not, however, appear to concern the management of the emirate’s self-styled ‘largest private master developer’. “The underlying fundamentals are quite sound, not only in Dubai but across this region,” said Peter Riddoch, CEO of DAMAC Properties. “Dubai’s population is now about 1.8 million, maybe slightly higher. By 2011 it is predicted to reach 4.5 million. Its tourism figures are projected to grow from 6.8 million last year to 15 million in 2015. If you look at all those dynamics, we are still on very solid foundations with a lot of upside potential,” he said. Clearly, DAMAC hopes to capitalize on that upside potential via its portfolio of 670 million square feet of property under development. Yet various pitfalls have beset the developer in recent years, including delayed delivers and one noteworthy cancellation.

In 2003, DAMAC launched a 25-story residential tower known as Palm Springs on the Palm Jebel Ali island development off the coast of Dubai. The property was well received and predominantly purchased by British investors. Construction was very slow to start and five years later, in March of 2008, DAMAC sent a vague letter to Palm Springs property holders saying the project had been cancelled. The stated reason for annulment was that Nakheel, the semi-state owned master developer of the archipelago, had not given DAMAC the land required to complete the project. Angry investors threatened legal action and even stormed a DAMAC property launch in London to warn off potential buyers. Dubai’s newly minted Real Estate Regulatory Authority (RERA) finally stepped in to mediate between DAMAC and Nakheel resulting in a reinstatement of the project shortly after.

Recently, questions have been raised about the Palm Springs incident. It seems that DAMAC’s reason for canceling the project had more to do with lack of funding than a lack of land. In an interview with a prominent Dubai radio program Marwan Bin Galita, the CEO of RERA, asserted that DAMAC cancelled the Palm Springs project because, they “are facing financial problems.” The program went on to explain that the Palm Springs project was planned five years ago and that DAMAC failed to take into account the possibility that the price of steel and other commodities would increase. “They should have calculated the project more wisely,” said Bin Galita.  RERA, Nakheel and DAMAC have all been tight-lipped about how the impasse was resolved. When asked about the issue, DAMAC’s Riddoch demurred by saying, “RERA looked at the challenges we were facing and found a way through them.”

Another bump on the road for DAMAC this year was the media speculation that the company would launch an initial public offering (IPO) of its shares. In early September, a Gulf-based business publication reported that the developer’s shares would list on the Dubai Financial Markets, Deutsche Bank would be the lead advisor on the deal and that DAMAC’s recent rebranding likely meant the IPO was near.  The company will not confirm or deny the reports. “DAMAC hasn’t made such an announcement at all. Newspapers have speculated on that,” said Riddoch. One Dubai-based banker with IPO experience suggested that the current economic climate makes IPOs difficult. “You must have all your financial documents in perfect order,” he said. “Otherwise it is a no go.” Recently, Dubai-based Emirates Post and Abu Dhabi-based Al Qudra Holding both postponed IPOs citing tough market conditions.

Difficult market conditions are a factor for DAMAC as well, according to Ramesh Efe, vice president of finance at DAMAC. The Gulf Times published an interview with Efe in August asserting that the executive “is concerned about raising finance for future expansion” and quoted Efe as saying, “No doubt about it there are more barriers.” When queried about the interview, DAMAC’s CEO Riddoch said, “That was not an official statement. There is no problem raising capital whatsoever.”

DAMAC is not a publically traded company and does not reveal its financial statements, making it difficult to get a clear picture of what is really happening behind the luxury lifestyle provider façade. As of April 2008, DAMAC had only completed 18% of its then $30 billion real estate portfolio. It will be interesting to see how the master developer completes the remainder of its projects in the prevailing economic headwinds.

November 21, 2008 0 comments
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GCC

The Arab gift for graft

by Executive Staff November 21, 2008
written by Executive Staff

‘Endemic’ is probably the best word to describe corruption in the Middle East. From Iraq to Morocco the bane of corruption pervades in all sectors of public and private life and remains the main impediment to real political, economic, and social progress in the region. Recently, we have seen efforts by many regional governments and NGOs to stamp out corruption and increase transparency across public and private sectors. These recent steps are viewed by many as a wider acknowledgement pertaining to the severity of the situation in the region. Others, however, see these new steps being taken as merely cosmetic and being taken in order to draw attention away from the deeply rooted issues pervading in Middle Eastern societies that relate to the make-up of governments in the region.

The cold, hard truth

Transparency International (TI), the global organization that monitors corruption and transparency, recently published its Corruption Perceptions Index (CPI) that ranks global corruption levels according to multiple parameters on a scale of one to ten. Out of the 18 countries ranked in the Middle East and North Africa (MENA) only five scored above 5.0, indicative of a severe and widespread corruption problem in the region. Qatar (28th worldwide) and the United Arab Emirates (35th worldwide) lead the pack with scores of 6.5 and 5.9 respectively for both nations representing an increase over the last year. However, according to a statement released by TI, these results are somewhat ambiguous as there is a perceived notion that they could be the result of rapid economic development driven by the petrodollar. “It remains to be seen whether this improvement, particularly in the oil and gas-rich Gulf states, is due to the increased political will to fight corruption, or whether the negative effects of corruption are being masked by large surpluses which are fueling rapid economic development,” the organization wrote.

However, it is appropriate to give credit where credit is due. There has been a recent string of high-profile executive arrests across the GCC involving corrupt executives, predominately in the private sector. These moves are seen by many as a signs of progress in the fight against corporate corruption in the GCC. “In this respect, there is a serious effort to tackle corruption in the GCC,” stated Salah Al-Ghazali, chairman of the Kuwait Transparency Society. Congruent with TI’s assessments, Qatar and the UAE are at the forefront of these developments. The UAE has arrested several executives in its leading real estate companies, such as Tamweel and Sama Dubai, and has questioned employees at Nakheel. And in mid-October Interpol handed over a former diplomat and general manager of an undisclosed company to the Qatari authorities for embezzlement of $20 million.

Making it look clean

Even though these arrests are a sign of a wider willingness in the region to deal with some elements of corruption, the impetus for these arrests are financial in nature and do not seem to extend past the appeasement of foreign investors. When asked whether this was the reason for the crackdown on corporate criminals, Khalil Gebara, secretary general of Arab Region Parliamentarians Against Corruption and co-executive director of the Lebanese Transparency Association, replied, “Exactly, when the cost of doing business is high because of corruption the rulers of the GCC have a personal interest to do something about it. Investors need assurances that they are investing in a place where documents are accurate.”

Indeed, the notion that corruption has become typical of Middle Eastern societies’ laws and political framework is widely held to be true, even though many countries in the region have laws that criminalize acts of corruption. “In terms of criminal legislation most of the laws are there, about 80% if not more,” said Arkan El-Seblani, legal specialist at the United Nations’ Program on Governance in the Arab Region (POGAR). “Corruption goes beyond crimes and criminal acts. Rather it is about setting the laws and the institutional frameworks for the prevention of corruption,” he said. Moreover, 16 countries in the region have signed and ratified the United Nations Convention Against Corruption (UNCAC), although the implementation of this convention has been slow to come into effect. “These things take time,” El-Seblani cautioned, “it’s not a one shot thing that happens in a year or two.” Al-Ghazali agreed, saying “when we compare the articles of the UNCAC to the actual laws of the state of Kuwait we find that an enormous gap persists, especially in areas dealing with fighting corruption and financial disclosure.”

Systemic weaknesses

The disparity between corruption on the ground in the Middle East and the legislative apparatus to address it is striking, to say the least. It is not only the laws of the region, or lack thereof, which are facilitating the perpetuation of corruption, but also the makeup of legislative authorities in the region. “If the executive appoints the judiciary; the judiciary will fear the executive,” explained Gebara, “and they will be more receptive to political pressure because they are worried about their next post.” The main pitfalls in regional legislation stick out like a sore thumb. The lack of essential legislation to protect persons who expose corruption is seen as an enormous impediment to winning the fight against corruption. One of the most conspicuous shortcomings in regional legislation is the lack of ‘whistleblower’ or witness protection that safeguards persons who expose corruption. In spite of the fact that the UNCAC obliges signatories to “provide effective protection from potential retaliation or intimidation for witnesses and experts who give testimony concerning offenses,” little is has been done by regional governments to address or implement appropriate legal infrastructure to deal with the issue. “I don’t think that there is any legislation in the region that is specifically dedicated to this issue … there are no legal and adequate institutional frameworks to support this and governments don’t really recognize the full scope of what is required to establish such systems” El-Seblani said.

For countries in the region that do not have rapid economic advancement the issue of corruption becomes even more ubiquitous and eventually becomes a characteristic of the social fabric. Lebanon is a prime example of such a country, achieving the rank of the 102nd (down from 99th in 2007) least corrupt country worldwide, according to TI. It is a widely accepted that corruption in Lebanon permeates through every level of society from petty bribery to political and legislative corruption in the highest echelons of government. According to Gebara, “It has become institutionalized in Lebanon.”

Gebara explained that since its inception, the lack of separation between political and economic power has always acted as a catalyst for corruption. Moreover, the sectarian nature of the Lebanese state makes rooting out corruption even more difficult since politicians have direct administration over their own constituencies, “so the result is that you don’t have an independent administration that is immune to political manipulation. You are left with a system where corruption becomes embedded in that system,” Gebara concluded.

The word corruption has become synonymous with characterizing Lebanon’s political elite. According to a high ranking member of the donor community who preferred to remain anonymous, much of the money allocated to development and infrastructure is being embezzled across the board in what the source says politicians affectionately call “the game”. Commercial nepotism stands out as the primary attribute of this ‘game’, especially during the bidding process. “The entire process is corrupt,” said the source, “sometimes specifications are set up to match one particular company’s abilities, and at other times there are members of political parties who head up selection boards who have no expertise in the matters they are assessing.” The source also pointed to specific examples such as the cost of managing garbage. He explained that garbage in Beirut is being managed at a cost of around $110 per ton whereas in Europe, with higher labor costs, the same work is done for around $60 per ton.

A straighter road ahead?

Fighting this kind of corruption is proving to be an uphill battle. However, many organizations in the region are taking steps to develop legal and organizational frameworks to make the practice of corruption much more difficult to conceal. One of the main impediments of fighting corruption is the lack of access to information. “One of our biggest problems in the region is data and information,” said El-Seblani, “we really can’t get data and information [we need].” He explained that POGAR experiences resistance from many governments in the region when asking them to provide accurate and complete information. Furthermore, for political reasons many governments in the region agree to share information with the UN but not with the public.

Despite the widespread nature of corruption in the region, progress is being made through institutions and partnerships being formed between governments and civil society. In Lebanon the LTA has forged a partnership with the Lebanese Ministry of Finance in order to increase transparency and access to information. On a regional scale, POGAR recently formed the Arab Anticorruption and Integrity Network (AAIN), composed of varying regional government anticorruption bodies that will work hand-in-hand with various civil society organizations in the region. Governments in the region are also beginning to recognize that the issue of corruption needs to be addressed. “People who have been working closely with governments in the region can see a big transition in terms of political recognition,” El-Seblani explained. These events are indicative of a wider acceptance and willingness to deal with the issue of corruption in the region as the issue becomes ever more present on the political radar. “Any official who wants to promote himself gives speeches about corruption and transparency,” said Al-Ghazali, “and it is becoming a priority.”

Let us hope that it stays one.

November 21, 2008 0 comments
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Corporate Social ResponsibilitySpecial Report

Future prospects

by Executive Staff November 21, 2008
written by Executive Staff

The results are in, and the lion’s share of opinions reflects a desire for regional consolidation and assimilation of CSR practices by the private sector. Raji Hattar, chief sustainability and compliance officer at Aramex, underlined that, “the economic boom in the region should encourage the development of CSR programs that will help sustain long-term social and economic prosperity,” and added, with the region’s rapid population growth “we will need to create millions of jobs for the next generation. Therefore, everyone needs to pull together to address the many challenges we face, turning them into opportunities for innovation, creativity, and productivity.”

Governments, though, must initially start off by creating encouragement schemes to first raise awareness throughout the private and public sectors, and then by motivating and/or forcing them to get active. Mirroring this need, George Khawam, marketing director of McDonald’s Kuwait, also wants to see more “awareness of CSR among societies” in the Gulf.

Yassin Al-Attas, external relations general manager at Procter & Gamble Gulf, hopes to see “more engagement from companies,” and “stronger partnerships between NGOs, civil societies, communities, and the MNCs so they will think collectively [and] much more strategically, [to then] make better selections of case-related initiatives, knowing that each company contributes differently to the same CSR cause.”

In order for CSR to be more productive and proactive throughout the Arab world, Belinda Scott, CSR officer at the National Bank of Abu Dhabi, recommended “higher levels of reporting so that we have lots of information in the region to learn from.” With such a high deficit of research, reports, and in-depth studies on CSR in the region, this suggestion should be taken quite seriously.

Mahmud Muhammad al-Tukistani, head of the CSR unit at the National Commercial Bank of Saudi Arabia, hopes that CSR “will be positioned as a main concern” and “for all companies to adapt CSR activities.” Al-Tukistani creatively suggests for the region to aim at creating “an Arabian index for CSR.” By doing so, the Gulf has the chance to sparkle amongst its international counterparts. Najeeb Al-Ali, executive director at the Dubai Center for Corporate Values (DCCV), believes the GCC holds great potential to stand out, saying, “we have an opportunity to shine globally. Not just in the Arab world, but globally, to become CSR and sustainability centered.” Through deeper collective efforts across the region, Al-Ali feels, the Gulf can “become a model internationally,” as opposed to doing small projects here and there.

Jamil Ezzo, director general of the ICDL GCC Foundation, would like to see the private sector “more engaged,” and “the government understanding the expectations from the private sector, aside from employing local work force [or Emiratization] … and more partnerships being established between the government and the private sector in terms of CSR activities.” Insisting on the need for an incentive or taxation scheme, Ezzo explained that, “the private sector won’t do anything if they don’t have to.”

Correspondingly, Steve Vaile, founder and CEO of H2O New Media, wants CSR “brought into government legislation, and for companies to be audited regarding their compliance.” Vaile suggested, and hopes for, an independent rating body to provide ratings on companies’ CSR performance and for the results to be published. Also, media promotion and championing of CSR positive business “will help to promote CSR adoption in the region if companies can see a direct benefit.”

The message is clear: everybody needs to be on board the CSR task force before it starts to hamper their ‘modern’ business values.

November 21, 2008 0 comments
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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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