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Business

Taking retail to the next level

by Thomas Schellen October 1, 2004
written by Thomas Schellen

ADMIC, operator of the Monoprix and BHV stores in Lebanon, are adding to their retail stable. The company has begun its PR and marketing campaign for the 200,000 square meter City Mall, due to open at the northern gateway to metropolitan Beirut in three stages between December 2005 and the end of 2006.

ADMIC chairman and CEO, Michel Abchee, told EXECUTIVE the mall will open on the ground floor with specialty shops and one new ADMIC-operated anchor store, the 11,000 square meter hypermarket Casino Geant. In the second phase, the food court and shops on the upper level will open in early spring; followed by a 18,000 square meter BHV outlet as a second anchor and a nine-cinema multiplex at an unspecified date in 2005. The company is in negotiations with a sporting goods store that would function as the mall’s third anchor. The $70 million project is running slightly above budget, due to euro-related increases in construction costs and because of adding areas onto the initial blueprint. The financing of City Mall is based on retained earnings from ADMIC operations, capitalized at $50 million, and bank loans under leadership of the retail company’s house bank, Banque Méditerranée. “We were able to get an investor base that was interested in what we are doing and in our market. Our shareholders have pushed for the development of ADMIC by reinvesting profits instead of paying out dividends,” Abchee said. “This really helped in our development of growing from 50 employees [in 1998] to over 1,000 employees today and 1,500 by the end of the year 2004.” That the retailer stepped outside of its core business competencies by taking on a real estate developer function, was explained by a desire to meet international standards and customer demand. He admitted that the country has an oversupply retail space in real terms, but when it came to quality and specifications required for a project of an international standard, most locations and developments did not measure up. Thus, when ADMIC investigated the possibilities for establishing a hypermarket they opted to build an entire mall from scratch on their preferred site. The site, on the north side of the Dora Highway, satisfied the company’s preferences for easy accessibility, significant traffic flows and a good catchment area in Beirut and the Metn region. With new tenants coming onboard daily, Abchee is confident that the City Mall will stand out in Lebanon’s convoluted retail landscape and attract sufficient consumer spending despite the nation’s reduced purchasing power. “We have received positive reactions from the representatives of international brands,” he said. “We really built a mall suited for Lebanon and suited to international clients. The mall will be the first of its kind.”

While all this may contain a degree of hyperbole, the ADMIC project appears to indeed fit well into the evolutionary pattern of mall developments in Lebanon over the past decade. The profound changes in the nation’s shopping patterns began as malls made their entry onto the local retail scene when the resurging post-war economy saw developers carve shopping centers like the Concorde Galleria in Verdun out of existing real estate as well as purpose-build a number of projects from the Freeway Mall in Sin El Fil to the Sodeco Square in Ashrafieh. But although a good number of these retail sites came to the market in the mid 90s bearing labels of malls, they represented more of an intermediary link in the advance of shopping from traditional high street and small store environments to new retail destinations. A few of the early projects initially flourished as urban shopping centers offering specialized retail (mostly fashion), entertainment facilities (cinemas and unsophisticated arcades) and small food courts, but many soon struggled, floundering in the recession. In this evolution, in which Lebanon today pursues modern retail concentration trends ahead of Syria and Jordan but substantially behind the Gulf economies, the current period marks a further stage of retail refinement through construction of larger, efficient malls. What makes ADMIC’s entry into the mall operating business interesting is that the company is consolidating an already entrenched position in the re-shaping of Lebanon’s shopping culture. The company’s new position in mall management converges with its role as multi-brand retail store operator and leading supplier serving Lebanese consumers in less than six years.

The larger businesses in Lebanon’s fast moving consumer goods (FMCG) retail sector can be broadly divided into traditional and entrepreneurial retailers. While the former constitute a host of family-centric companies with decades of entrenchment in relations with local manufacturers, traders and old-style exclusive agents, the entrepreneurial side of FMCG retail is really made up of two firms: ADMIC and Spinneys. Entering and immediately shaking up the highly contested market in the late 90s, both companies struggled with the sector’s entrenched business patterns, consumers’ shrinking purchasing power and the political and legislative environment.

Nonetheless, the two companies have risen to preeminent positions in the local market, expressed in combined 2003 turnover figures of roughly 1% of GDP – tendency pointing strongly upwards. According to Abchee, from already achieving slightly over $100 million in annual turnover, ADMIC looks to reaching $150 million by the end of 2004 and, including the new stores, aims to double 2003 turnover by the end of 2005.

In addition to the growth in volume, the company targets a wider customer spectrum through rolling out the Geant hypermarket brand, which aims to attract all income segments. Understanding itself as a firm that promotes the Lebanese middle class, ADMIC hitherto tended towards an image of addressing middle to upper income audiences with the BHV non-food product segmentation of clothing, perfume, electronics, household, sporting goods and do-it-yourself items. The Monoprix stores initially catered to medium to high earners, but now expanded their approach to appeal to cost-conscious shoppers with Monoprix-branded food items and their own-brand clothing labels. Last year, ADMIC began to strengthen Monoprix by adding three new stores to their portfolio. Another area where Abchee presents the company as having a different approach is in financing. “What we tried to do is separate the expansion from the day-to-day business,” he said. Under dependable participation by board members and banking partners, ADMIC made their investment calculations without thinking to involve operational resources. This resulted in keeping relations with suppliers free from financial hiccups, he claimed. “We are paying our suppliers on time and intend to continue to do so. We can take credit for respecting our engagements with suppliers.” As for concerns on possible internal cannibalization of revenue streams between stores, he said that the addition of stores did not produce significant cuts in turnover at the company’s stores in Jnah and Ashrafieh, calling a 6% to 7% contraction in turnover in Jnah “a big success for us” in light of the increased competition from the largest Spinneys outlet, which opened late last year two blocks down the street from the BHV/Monoprix complex. As a clear bonus on the operational side, ADMIC anticipates the expansion of retail floor space, first through opening the three new stores and then through the Geant and BHV stores in City Mall. As this reduces costs, the retailer’s improved bargaining position in sourcing products from local suppliers could mean some welcome reductions in retail prices.

Also outside of price benefits to Lebanese consumers, which were helped visibly by the competition between the Monoprix stores, the Spinneys chain and the traditional supermarkets over the past five years, ADMIC operations changed the retail sector in several other aspects. This impact extended from opening a small do-it-yourself niche in the Lebanese market and introducing new concepts on perfume sales – when launching the BHV cosmetics department, the company encountered “huge resistance against our presentation” from suppliers – to leading the sector in marketing and advertising campaigns, which were later followed by competitors and resulted in sector wide increased advertising spending, the manager claimed. The company also contributed in two ways to greater transparency, one by centering billboard advertising campaigns on aggressively priced sales items and two by declaring their policies and charges in allocating shelf space to suppliers. In the push and shove negotiations with manufacturers and brand representatives desperate to secure optimal positioning and maximum space for their products, supermarkets had commonly placed certain demands on suppliers – which smaller importers often found excessive – but these positioning conditions were usually not transparent. Industry insiders maintained that these arrangements were open to corruption. By laying open their policies on this matter and telling suppliers that their shelf space depended on their market share and their practices with ADMIC, Abchee said his firm could take credit for bringing much needed clarity to the process. In Abchee’s view, all these moves have successfully challenged conventional practices by established retailers and the major companies acting as FMCG suppliers. “All the big groups were traditional in their thinking. It took us a long time to change the way how these people are thinking,” he said. “We are helping in the evolution of consumer behavior and in the evolution of relationships between customers and suppliers.” On charting and analyzing consumer behavior, the company claimed to have no figures on the number of tourists frequenting the stores in the summer season and the contribution of their purchases to the turnover at BHV and Monoprix. Abchee explained the absence of detailed figures with ADMIC’s reluctance to undertake polls and surveys that customers might perceive as hurting their sensitivities. However, he confirmed that VAT reimbursement claims and credit card-related data were indicators for the high significance of purchases by tourists and summer guests for the company’s revenue stream, and the company made it a point to advertise at Beirut Airport. In fact, tourism was also an important consideration in ADMIC’s corporate strategy behind developing the City Mall project – and one where the manager became vocal on the absence of government support. If one looks at the reality of Lebanon as a tourism destination, retail shopping is one major way in which the country attracts visitors but the government has not given priority to supporting retail projects as tourism magnets, ignoring the issue “for all the wrong reasons,” Abchee said. “It is a major strategy in our marketing plan that we place special budgets to attract tourists. The only problem is that we are doing it alone. The government is counting a lot on the private sector for tourism development but not giving breaks in return. We would recommend closer communication between the government and the private sector.”

A second matter where public-private sector interactions are relevant to ADMIC’s devlopement concern the company’s plan to bring a store of French fashion retailer Galeries Lafayette to the SOUQS of Beirut. The plan, hatched several years ago between the Groupe Galeries Lafayette (which is also the parent company of the BHV and Monoprix chains) and ADMIC, has not been abandoned but has been deeply packed in ice by the quarrels and delays surrounding the downtown SOUQS project. Considering ADMIC’s evolution has involved a degree of learning by adapting the BHV and Monoprix formulas to local customer preferences, success has not been as easy as the smooth growth figures and available financial results of the privately held company suggest. “We listen to our customers. From five years ago until now, our stores have evolved and adaptation to the local market is our main issue,” he mused. “Some people say we like too much to take risks. We are taking more risks than others but calculated risks can be good.”

October 1, 2004 0 comments
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Economics & Policy

Uncertain times ahead

by Tony Hchaime October 1, 2004
written by Tony Hchaime

There has been much speculation surrounding the implications of the presidential extension, especially given the reservations articulated by international leaders, the UN, and prominent members of the Arab League, including the GCC and Jordan.

Lebanon’s economy is highly fragile and vulnerable to local and regional political developments. Historically, times of uncertainty led to economic downturns, with slowdown in production, exports, and tourism, with only local consumption supporting the economy. Today, however, local consumption has been hit by a drastic deterioration in the standard of living in the country, flaring concerns about the economic implications of the Lahoud extension, the potential departure of Hariri, changes in the relationships with Syria and the incumbent developments in foreign relations, especially with the US and Europe. While no crystal ball is available to foresee the new Lahoud era, and no logical reasoning can prove Lahoud’s claims that his new term will be “different,” Lebanon’s economy continues to shoulder a massive public debt, recurring budget deficit, and delays in reforms. Public spending and budget deficit

Government spending on infrastructure and other public expenditures has historically been a main driver for economic growth in Lebanon, at least under the various Hariri governments. The market clearly recalls an economy on the verge of collapse during the Selim el Hoss government in 2000, when the government at the time put a lid on expenditures by blocking many infrastructure projects. Over the past years, the Hariri and Lahoud camps have been balancing each other out on the issue. Hariri’s camp, much more inclined towards spending, has been pushing for more and more infrastructure projects, while the Lahoud camp’s more conservative approach managed to keep the resulting budget deficit from blowing through the roof. Hariri seems sincere about his intention to quit the government if Lahoud stays in power. Should this be the case, the country may witness a serious shift in policy on government expenditures on construction and infrastructure. With no clear sign of who the incoming new prime minister would be, it is anyone’s guess as to what the budget would look like one year from now, and what the economic impact of a major change would reveal.

Alternatively, government public revenues would also be seriously affected by a change in policy. The Hariri government’s policy has typically been in favor of raising taxes and custom duties as a means to improve government revenues, especially as no serious plans for privatization or securitization are in the pipeline. The reason why such plans have not yet been implemented is because of differences of opinion between Hariri and Lahoud, differences of opinion that would no longer exist should one of them depart. Does this mean privatization and securitization are to take place if Lahoud stays and Hairi leaves? Why it may be the case, no one can really predict the outcome of such a development, and if it would obtain the optimal valuations.

Interest Rates

Changes in government policies regarding revenues and expenditures would surely affect the government ability to borrow funds, and ultimately interest rates. Recent efforts by the Hariri government to lower interest rates in an effort to boost economic growth and reduce the debt-servicing burden on the budget have been haled as somewhat successfully. On the other hand, however, interest rates are mainly a function of two parameters in Lebanon: the demand for money, mainly resulting from government borrowing, and the market’s assessment of the risk associated with lending.

Over the past 18 months, the government has managed to keep a tighter lid on borrowing, and has successfully swapped some long-term debt into another at cheaper rates. With Lahoud’s typically conservative view on spending, the upcoming government might just be successful at keeping a tab on borrowing. The problem, however, may fall on the other side of the equation. Basic economics stipulate that nominal interest rates in any economy are a function of the market’s risk assessment of lending, among other things. Uncertainly yields higher risk, and the uncertainty surrounding Lahoud, a new government, the UN resolution, the US stance on Syria, and the Syrian military presence in Lebanon create an unmatched recipe for uncertainty. Let alone international lenders to the Lebanese government, local lenders – large Lebanese banks – have recently showed reluctance to lend to the government, as illustrated by the significant shrinkages in the government securities portfolios of the banking sector in Lebanon. As such, interest rates are likely to raise, providing a more attractive risk premium to attract potential local and international lenders. Would this adversely affect economic growth and to what extent remains unclear, but a sudden rise in interest rates just as the Lebanese economy may be clawing itself out of recession would probably shove it back into it rapidly.

The banking sector

So how would the famed Lebanese banking sector be affected by such political developments, and how would it respond their various financial and economic implications? As mentioned earlier, banks in Lebanon have been recently reluctant to lend money to the government, thereby reducing their exposure to government securities and the Lebanese pound. While the latter may not be at risk due to the more than sufficient foreign exchange reserves of the central bank, a continued support for the domestic currency, inevitable during times of uncertainty and ill confidence, would seriously strain such resources.

Therefore, the first bank to be affected by such developments would be the central bank, which is likely to struggle to keep the Lebanese pound afloat.

Commercial banks, on the other hand, face a much higher risk. Political instability is often associated with capital flight from the country host to the instability. The extension to Lahoud’s term and the ensuing international upheaval are again casting a blanket of uncertainty over the country, and would, if sustained, drive away funds belonging to Lebanese as well as other Arabs. It is no secret that money follows safety, and a deep rift among the Lebanese people, Syria, the US, the UN, and the rest of the Arab world is far from being a good prescription for financial safety and stability. Aside from potential capital flight, another risk, relating to banks and associated with recent political developments is the cost of sources of funds. Banks in Lebanon have been reluctant to extend corporate loans, and as they are now reducing investments in government securities, they are struggling to find optimal uses of funds for their excess liquidity. Lower interest rates over the past year have failed to create a significant jump in corporate loans and credit facilities, making the task of finding optimal uses of funds even more difficult.

Making things worse, a rise in interest rates would increase the banks’ cost of funds, as rates in deposits would no doubt increase substantially. As such, higher cost of funds coupled with more scarce investment opportunities are likely to adversely impact the sector’s profitability and liquidity. That is, unless, we fall back into the vicious circle where the banks are forced to swallow government debts, the latter is forced to raise interest rates to keep borrowing, and ultimately reach a point where banks are overexposed to country risk and the Lebanese Pound, and the private sector is completely crowded out or unable to function at such high interest rates.

Time, along with Mr. Lahoud, Mr. Assad, Mr. Annan, and Mr. Bush, will tell.

October 1, 2004 0 comments
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The Buzz

Handling conflict in the workplace

by Tommy Weir October 1, 2004
written by Tommy Weir

The textbook definition of conflict is “a situation where two or more people experience an incompatibility of perceptions, feelings and actions regarding interests, values and goals.” The reality behind office conflict involves a host of fears, behavior patterns and financial pressures, which can complicate a simple misunderstanding.

For several reasons, the workplace can be a hotspot for tension and conflict, including when:

•Cooperation is needed among people from different cultures (e.g. different working styles, communication patterns, expectations, attitudes, and different values).

•Implementation of exclusionary values in systems and interpersonal interactions occurs. •More resources are needed.

•Status/ranking is evident.

•People collaborate to produce a product or service but have own specialties and conflict responsibilities.

•You may not choose people you work with.

•Working conditions include long hours and/or close quarters.

•Strong allegiances to subgroups intensify/complicate conflicts (e.g. department, work functions, sect, professional, identity, management).

Conflicts that are not resolved to meet everybody’s demands can often wreak havoc. Small misunderstandings fester, tension builds up, and before you know it you’re caught in a self-perpetuating whirlpool. The good news is that conflict can be a terrific catalyst for growth and improvement in the office and at home if handled properly. It’s not the disagreement that matters as much as how we chose to respond. Most people do not respond; they react. They rely on regularly used behaviors for defending and proving that they are right. Their hot buttons are turned on the defense mode, which means that many people are ready to take a stand by remaining stuck in their position. The bottom line is that most people when confronted with a conflict just want to be in control of the process.

To get a positive outcome from an office conflict, first you must not see it as a failure. It’s better to look at it as a communication glitch. The key then is to discover the gap in perception and understanding. If you are one of the parties involved, then a good starting point is to look at yourself and your communication style. Are you communicating effectively? This also means asking questions when you don’t understand something.

A unique and essential cross-cultural method to identifying one’s conflict personality type is by using the natural elements: earth, water, fire, air. Each personality element behaves differently when faced with conflict. Earth people are stubborn and grounded to details, perfection, and loyalty, but are also strong and unmoved in crisis. Water people are driven by their deep emotions, allowing them to flow through situations. They are gentle, highly sensitive, have the gift of changing form according to which personality they deal with and, in general, hate conflict. Fire people are unpredictable creative, dynamic, and very passionate, taking great pleasure in exciting battles and attacking when others don’t agree with them. Air people are objective and rational thinkers, who attempt to understand the world and resolve disputes quickly by using laws, mathematics, philosophy, and psychology.

We recently worked with an organization, which had major problems in its training department. The problem mainly involved two people, but affected the entire department’s environment. By using the four elements to identify their personality type, we were able to distinguish between their conflict handling styles. The scenario went something like this:

Mira – overachiever, hard working and dependable – and Suzy – accommodating to everyone’s needs, also hard working, optimistic, and sensitive – had both been assigned to create a project proposal. They were working in an undersized office environment, had different working styles, clashing personalities and came from different backgrounds. From the beginning, there were antagonisms due to miscommunication.

Mira perceived Suzy as not carrying out her share of the work. She felt that she didn’t understand or have the tools to write a proper proposal and that Suzy was more committed to her personal life. Suzy saw Mira as a control freak, trying to run the show. Mira presented her part of the work as a done deal; the way it “should be” done, and not as a team effort. She perceived her as intimidating and a perfectionist, not trusting anyone but herself to get the job done. The conflict further escalated when they started gossiping about each other to their co-workers. Mira attempted to exchange chitchat about Suzy with her boss, even involving her in a manipulation trap and convincing her boss that she was a victim.

As it turns out, productive work time became thwarted and the rest of the employees in the department were affected. Something had to be done, not only for the sake of easing the tensions, but also to save the department. We scheduled a consulting session with the head of the department, Suzy, Mira and their co-workers, and conducted a comprehensive feedback evaluation. Receiving critical feedback is not always a pleasurable thing, but it is an important part of business today.

Mira and Suzy set an example for other co-workers by accepting difficult messages from each other and committing themselves to the evaluation and improvement process. The feedback helped Mira realize that her image as possessive and domineering was hindering her ability to inspire the department. Suzy, for her part, came to realize that she was perceived as a slacker and “floater” in the department, not taking her role serious enough.

We also held a mediation session in order for both parties to confront each other with the underlying issues and misperceptions that led up to the conflict. During this session, all boundaries and barriers were broken down in order for a circle of truth to be formed. Each person shared their anger, frustration and any other emotions they felt towards their relationship with each other over the past couple of months. By communicating effectively, openly and honestly, they reached a mutual understanding with one another.

It is evident that we were working with two clashing personality types. Mira, an earth bound person, was stubborn and unwilling to perceive Suzy’s entry to the department as an opportunity to learn and exchange creative ideas. However, her loyalty to her job was a supportive measure, which allowed her to remain grounded to the department. Suzy, water by nature, tried to swim her way out of the conflict, but she cared deeply for the emotional health of the department and participated willingly with the outside intervention. Her flexibility and accommodating style helped speed up the reconciliation.

We may not always have the privilege of choosing whom we work with, but the challenge in every conflicting relationship is to focus on the problem NOT the person. The problem in this case was that neither party took responsibility for their own actions, words or thoughts. They held the other person accountable for their own perceptions and failed communication.

There are several ways to take responsibility without losing face. An apology, for instance, is often one of the most difficult, but it can be done without even using the words “I’m sorry.”

Even the most difficult people can undergo positive transformation in behavior after engaging in the process of conflict transformation. It requires honesty and a commitment to growth and excellence. It demands that we re-imagine who we are and who we could be. It asks that we stretch ourselves past outgrown patterns and behaviors. We must not only be able to accept negative feedback, but actually seek it out. We must constantly be aware of our blind spots, and of areas where we can improve our understanding of our impact on others we work with.


When a conflict arises and you feel helpless, here are some general principles to ease your mind and emotions:

•Stay calm – don’t lose your temper

•Don’t fall into a trap and become defensive

•Deal with the task at hand, not on whose fault the conflict was

•State the issues as differences, not as who was right or who was wrong

•Be persistent in stating your case

•Be constructive and focus on a solution.
 


Tommy Weir and Christine Crumrine are from Beirut-based CrumrineWeir, the global leadership experts.

October 1, 2004 0 comments
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Financially yours…

by Yasser Akkaoui October 1, 2004
written by Yasser Akkaoui

Ever since Christopher Columbus touched the Spanish royal family for some venture capital and discovered the new world, history has been littered with the achievements of those who were both bold enough to fight for their ideas and those who had enough faith to back them.

In Lebanon, this entrepreneurial drive has been solely developed and driven by the private sector, one that accepts that it does not operate in the most favorable business environment but still succeeds in combining a flair that is underpinned with shrewd business savvy. GS, Rectangle Jaune, Roadster, Casper and Gambini’s, and Zaatar W Zeit are but a few examples of Lebanese business spirit that has won over an Arab world still obsessed with importing ideas.

But where is the government support? Is it in the $20/m2 in license fees to set up a factory? Is it in the red tape and extra payments required by civil servants not qualified to do their jobs? Does it perhaps lie in the corridors of IDAL, the so-called one-stop-shop that has so far failed to deliver? Maybe it is all of the above. Fortunately, Lebanese business has learned to thrive independently. It will never die, but it may just go elsewhere.

EXECUTIVE believes in the private sector and that is why it has placed so much importance in this month’s issue, which is heavily tilted towards finance and investment. Thomas Schellen dreams of a united Arab stock market as well as offering a selection of financial tools for the investor in 2005. Nicolas Photiades takes the legacy of Columbus and looks at the limited venture capital opportunities in Lebanon, while Faysal Badran casts doubt on the nation’s appetite to spend in the run up to Christmas. Finally, EXECUTIVE talks to Naji Butros, the investment banker who gave up heading a $24 million profit-making division at Merrill Lynch to encourage investment in his own country.

Finally, we cannot ignore the recent politicking, which once again threatens to pull the country three steps back after one hard-earned, step forward. In our cover story, Joey Ghaleb, argues what is at stake for Lebanon if the international community feels our leaders are not serious about economic reform, while Tony Hchaime predicts the fiscal outlook in the wake of the presidential extension.

Enjoy!

October 1, 2004 0 comments
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Business

Can the Economic Upswing out-survive Another Political Crisis?

by Joey Ghaleb October 1, 2004
written by Joey Ghaleb

Can the Economic Upswing out-survive Another Political Crisis?

September was one of the most turbulent months in recent years. Not only was the ministry of finance managing the swap of the 2005 Eurobonds, the country also entered into a period of political tension that resulted in an amendment of the constitution and a three year extension of the presidential term. Joey Ghaleb looks at what is at stake for the country. In late August, a mission from the International Monetary Fund (IMF) visited Lebanon as part of its annual Article 4 Consultations and produced probably the most positive report since the early 1990s. The IMF not only estimated 5% real GDP growth (or an 8% nominal growth) but also stated “a significant reduction in the debt-to-GDP ratio – the first time since the civil war – is within reach in 2004.” The IMF’s positive outlook, which is based upon an upward economic trend that began around mid 2003, did not overlook the fact that “vulnerabilities remain … and the country continues to be vulnerable to adverse domestic and external shocks.” It is quite clear from reading the July and more recent IMF reports, that a lot of emphasis was being placed on what will happen in 2005, after totally discounting 2004 – a year that witnessed political deadlock and a highly questionable fiscal budget. Neither the IMF, which constantly refers to measures or reforms expected in 2005, nor the Economic Intelligence Unit (EIU) were party to the political debate in the country but they both considered that 2004 would not be a year in which the seeds of economic reform were sowed. Instead, they looked to the presidential and parliamentary elections as a turning point, which would lead to a more suitable environment to encourage economic growth. The economic indicators were positive throughout the first half of 2004 and the outlook is even more promising. Tourism boomed with a 45% increase in tourists, exports increased by 30%, the fiscal deficit stood at only 25% of total expenditures, and interest rates were continuing their welcoming decline. Three main factors are behind the 5% real GDP growth expected for 2004 and they are: exports, in principal to Iraq (via Syria); tourism; and real estate. These three factors stand to be weakened if international political pressure mounts on Lebanon, hence threatening the growth pattern, which is now still in its infancy. Stepping back and examining the immediate impact of the constitutional amendment on the economy, it is hard to ignore the fact that the politicking, which rocked the financial operation midway through the last week of August, overshadowed the bond swap. The ministry of finance was able to exchange only 55% of maturing Eurobonds ($1.186 billion) into two new instruments with 7.125 and 7.75 yields, saving about 200 basis points. A question that analysts might raise is what would have happened if the swap operation were conducted a week earlier or a week after? The straightforward answer to the first part is probably a more successful ratio of exchange (more than 55%) and thus additional fiscal savings might have been achieved. Now, if the swap were to be conducted post UN resolution 1559, the savings in percentage points would be lower than 200 basis points and some might argue that the swap would not have been recommended by the international investment banks managing the swap at the Bourse of Luxembourg. The next major fiscal milestone will be the much-anticipated 2005 fiscal budget, expected in a matter of weeks. If the environment in 2004 was not, according to finance minister, Fouad Siniora, suitable for a reformist budget, will a 2005 budget proposed by an outgoing minister during a period of political uncertainty include the necessary measures expected to put the country back on the Paris II tracks? Painful measures such as a VAT hike to 12% or 16% require a consensus, popular support and understanding. Will the government succeed in restructuring its administration by laying off redundant employees or increasing the working hours – two measures that previous governments failed to defend in past budget proposals during a period of more political cohesion than today? The constitutional amendment and the ensuing political tension has made it harder to introduce and execute the reform expected in the 2005 budget, improvements which are also eagerly awaited by the IMF, international rating agencies, Paris II member states, and all parties with a stake in the Lebanese economy. The savings in the debt service gained following the Paris II will be partially or fully wiped out and the debt dynamic reversal, referred to in the IMF July 2004 report, will not be sustained if Lebanon is downgraded and the economic momentum is lost. And then there is privatization. This pillar of Paris II has been delayed in 2004 but is promised in 2005, according to the IMF, the only institution that can make or break any Paris III gathering. Past experience now coupled with a bruised political climate does not bode well. The Telecom mishap and the ongoing lack of a consensus among Lebanon’s politicians cannot be overlooked. A successful and wide reaching privatization process requires transparency, a competitive economy, a suitable climate, a lucrative deal, but more importantly a stable and consistent environment, one that will not scare off investors, who are, by nature, twitchy to political rumblings. They need to be sure that their investments are protected and their contracts honored, and their rights preserved by an efficient and credible judicial system. Lebanon has failed to provide this in the past (e.g., telecom, electricity management contracts, Sukleen, etc.) and a last minute constitutional amendment will have done little to shore up confidence. Lebanon has continuously, and quite rightfully, highlighted the strategic importance of its European Union (EU) partnership agreement, signed in 2002. Key to this are the tenets of the 1995 Barcelona Process, which aim to create economic prosperity and political stability based upon shared values and mutual interests. EU Ambassador Patrick Renauld raised these values, when he recently met Prime Minister Hariri and hinted that the presidential extension might threaten the essential spirit of the partnership.

Could Lebanon jeopardize its strategic relationship with the EU, its natural and primary trading and economic partner? Fortunately for us, unless international political developments make a sharp turn to the worse, we cannot expect the EU to freeze the partnership with Lebanon, but we can expect a more lukewarm and cautious relationship, one that might delay or a number of EU-funded projects. The 2002-2004 National Indicative Program alone allocated €80 million, while EU had been planning to increase Lebanon’s budget. Can we afford to lose much needed technical assistance aimed at modernizing our economy? Moreover, and in addition to the Association Agreement, the EU is embarking on a new, wider European "Neighborhood Policy” to complement and build upon the existing Euro-med partnership. The EU, following its enlargement, now has borders from Russia to Lebanon, and all the way to Morocco. The new initiative aims to deepen economic and political integration between the EU and its neighbors by developing bilateral action plans whereby specific activities would be implemented to meet target objectives. Such an ambitious initiative requires a more generous budget and the EU is ready to increase financial and technical assistance to ensure stability and prosperity along its borders. Jordan, Tunisia, and Morocco have already negotiated bilateral action plans and large amounts have been allocated to properly implement them. Lebanon has already welcomed this initiative (an official letter was sent by Prime Minister Rafik Hariri to EU Commission President Romano Prodi in this regard) and is expecting to launch the process of developing the Lebanese-EU action plan once the new EU commission is in office next month. It would be disappointing if the constitutional amendment were to jeopardize not just the existing Association Agreement but also the more promising Neighborhood Policy and deprive Lebanon – like Libya for a decade – from the fruits of a Wider Europe. If Lebanon escapes censuring by the EU, it still has to get past the US barrier at the door of the World Trade Organization (WTO). In the last round of the WTO negotiations in July 2004, Lebanon scored many points towards acceding to the world’s most important trade (and probably soon multilateral investment) institution. Prior to accession, candidate countries negotiate on a bilateral and a multilateral level. The US, which has provided technical assistance to help Lebanon accede to the WTO, can, like any other member, also block, delay, or veto Lebanon’s accession. It can start by halting its technical assistance to Lebanon if relations between the two countries worsen; and even if Lebanon meets the minimum accession requirements – such as introducing new laws or adopting WTO principles (National treatment, most favored nation, etc.) – the US can shower Lebanon with requests and demands that would delay the process of accession for years. Lebanon must pray that this process does not encounter any political obstacles now that its “sister” organization, the UN has passed a new resolution.

Regionally, despite the escalation of violence in Iraq, the Iraqi market has been a major factor behind the recent upsurge in economic activity in Lebanon. Lebanese investment in Iraq covers a wide array of sectors and the Iraqi market has quickly become the primary destination of Lebanese exports with about a 17% share for the first seven months of 2004. The average monthly level of exports to Iraq in 2004 is 250% higher than 2002 while transit trade has also boomed creating backward and forward linkages benefiting a variety of sectors, such as the transport sector, the port of Tripoli, the cement industry, generator production, professional services and the export of expertise. That said, an American blacklisting of Lebanese firms (usually in the form of “indirect” blacklisting by not short-listing Lebanese tenders for contracts) and entrepreneurs could be detrimental to the economy especially that Lebanon fought hard to break into the Iraqi market and win contracts. Obviously any form of economic sanctions against Lebanon or Syria can lead to reversal in the economic trend but a blacklisting approach can also carry further negative implications at this early stage of the economic recovery process. The “loss” of the Iraqi market would fall under what the IMF called the vulnerability of Lebanon to external shocks (a small and open economy by definition cannot grow and develop within a small circle, especially one that is in debt to its eyeballs and which has a lack of natural resources). Any sanctions or blacklisting is not expected in the near horizon but, given the experiences of Libya, Iraq, Iran, Afghanistan, and to a smaller extent Syria, it cannot be disregarded.

Another engine of economic growth, which is also greatly affected by external shocks, is tourism. This sector had probably single-handedly lifted the Lebanese economy, creating activity in numerous service sectors and attracting the bulk of foreign direct investment into Lebanon. By September, the number of tourists exceeded 1 million, the same amount reached for all of 2003. Meanwhile, the yearlong campaign on CNN funded by the Lebanese government is now bearing fruit, while there are increasingly positive reviews in the European and American press.

However, one negative news bite on CNN can easily counterweight the hard work put into improving Lebanon’s image a safe and peaceful country. Figures from 2003 indeed show that tourist arrivals to Lebanon declined by 32% and 23% in March and April respectively due to the war in Iraq. Faint-hearted investors can disappear in a heartbeat. A couple weeks after the extension of the presidential term Lebanon seems to have its back against the wall but the picture is not as bleak as some may portray it, especially given that the Lebanese market has learned to foresee and thus discount “political crisis” as long as these crises remain contained and temporary. At any rate, it is a too early to determine where Lebanon is heading on the geopolitical map and hence it is premature to properly assess the full economic implications of what has happened on the Lebanese political scene. At this early stage though, the general observation is that the constitutional amendment and the debate that ensued has shaken the climate and will not improve the economic situation, at least in the short term. Lebanon must not let the positive upward momentum it has enjoyed in the past 12 months evaporate.

Dr. Joey Ghaleb is chief economist at the ministry of economy and trade and head of the Economic Research Center. The views expressed by the author do not necessarily represent those of the ministry.

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Upping the ante on Syria

by Claude Salhani October 1, 2004
written by Claude Salhani

It’s been ten months since President George W. Bush signed the Syria Accountability and Lebanese Sovereignty Restoration Act (SALSA) of 2003 into law, hoping to pressure Syria into adopting a more aggressive stance on terrorism, and withdraw its troops from Lebanon. However, the measures adopted by Washington vis-à-vis Damascus, which combine punitive economic sanctions with diplomatic pressure, have failed to influence the government of Bashar Assad. Instead, the Syria Accountability Act has given the Syrian leader new incentives to adopt a harder line towards Washington. The hardening of positions between the two capitals plays into what some neo-cons in Washington are hoping for; a confrontation with Syria that would lead to Washington imposing a regime change in Damascus, much as in neighboring Iraq. Can you say more chaos in the Middle East?

It is still too early to tell if SALSA has been effective. The Bush administration waited for almost all of the act’s six month grace period to choose the minimum two of six penalties outlined in the act. So while the “sticks” are now in hand, Washington has offered Damascus few proverbial “carrots” to change its policies. In off the record conversations with six seasoned diplomats from the State Department, including high-ranking officials who have served many years in Syria and other Arab countries but asked not to be identified by name, all said they believe that the anti-Syrian legislation will be counterproductive and will not profit US interests. Those diplomats say that enforcing the act will instead marginalize Syria, making future negotiations harder.

While the Accountability Act threatened to disrupt trade between the two countries, of which there is very little to begin with, it is the US that stands to lose more, from both a business as well as a political perspective. Not least is the sharing of intelligence and cooperation in the fight against terrorism that, according to Syrian sources, have been forthcoming. Bouthaina Shaaban, Syria’s minister of expatriates, has said that since the 9/11 attacks, Syrian intelligence has worked with the US in combating terrorism, particularly against al-Qaeda.

“Damascus has hitherto been providing the US with critical data on al-Qaeda,” wrote Tony Judt, director of the Remarque Institute at New York University. “Like Iran, another longstanding target of Israeli wrath whom we are actively alienating, Syria is of more use to the United States as a friend than an enemy,” said Judt.

Analysts who monitor Syrian-US relations say that trade between the two nations is at a pitiful low, diplomatic relations are already strained and Syrian aircrafts do not operate in the US. On May 11, Bush chose to implement a cocktail of penalties. In terms of SALSA, the measure with the most teeth is a ban on US exports to Syria except for food, medicine, civil aviation equipment and technology to promote the “free flow of information” (read: internet). Coming in a very distant second, Bush also chose to prohibit already non-existent Syrian flights to the United States.

But that was not all. To address Syria’s “threat” to US security, Bush invoked two additional pieces of legislation to penalize Damascus for perceived transgressions. Under section 311 of the US Patriot Act, the president instructed the secretary of the treasury to issue a “notice of proposed rulemaking” concerning a measure to require US financial institutions “to sever correspondent accounts with the Commercial Bank of Syria (CBS) based on money laundering concerns.”

CBS is by far Syria’s largest bank and one of the biggest in the Arab World in terms of assets. It is responsible for most if not all Syrian government transactions abroad –including payments to foreign oil companies of production sharing revenues.

Bush also invoked penalties against Syria under the International Emergency Economic Powers Act (IEEPA), which allows the “Secretary of the Treasury, in consultation with the Secretary of State, to freeze, within the jurisdiction of the United States, assets that belong to certain Syrian individuals and government entities.” Nothing earth shattering as far as Syria is concerned, but a number of uncertainties remain. So far, Washington has held back from enforcing the penalties on the CBS. In late September, a delegation from the US Treasury Department visited Damascus for reportedly heated but fruitful discussions with Syria’s Ministry of Finance and Central Bank. Use of IEEPA is not even discussed by the US Embassy in Damascus. The export ban has caused considerable concern in Damascus, however.

According to figures from the US census bureau, exports to Syria from the US in 2002 amounted to only $274.2 million, and US imports from Syria for the same year were only $169.9 million. By comparison, trade with Jordan for the same period totaled $404.4 million for exports and $412.4 million for imports.

US exports to Syria for 2003 amounted to $214 million, of which approximately $75 million consisted of food and live animals, items that will not be affected under the sanctions. This means that roughly $139 million in export trade is at stake. According to the National US-Arab Chamber of Commerce, the sanctions will affect only a few American companies that are interested in working in Syria, particularly in oil exploration and agriculture. Beyond that, few, if any, US businesses are likely to suffer.

Nonetheless, one danger emanating from the Syria Accountability Act is that American businesses may find themselves left out of potential future trade deals. Brazil’s initiative to drum up more trade with Syria, as highlighted by President Luiz Inacio Lula da Silva’s visit in December 2003, and the December 10, 2003, announcement by the European Commission of a new pact to develop political and trade ties with Syria will not benefit American firms.

Furthermore, sanctions aimed at keeping American or Western technology out of Syria would be impossible to enforce. “If the Syrians need a computer they would simply drive to Beirut and get one,” said a veteran US diplomat, familiar with the area.

Syria’s thousands of miles of rugged borders with Turkey, Lebanon, Iraq, and Jordan are extremely porous, and the smuggling of contraband-particularly across the Turkish and Lebanese borders-is as ancient as the Bible. Passing banned items into Syria from Lebanon – especially if it was sanctioned by the Syrian government – would be further facilitated by the fact that Syrian troops still control parts of Lebanon. One Washington insider with a deep knowledge of US-Arab relations summarized the whole exercise: “It will be a slap on the arm.”

Bush has other arrows in the SALSA quiver, including a possible ban on US investment in Syria, restrictions on Syrian diplomats in the United States, downgrading US diplomatic representation in Damascus, and banning transactions with institutions in which the Syrian government has interest. Are more penalties on the way in the near future? So far, Washington has little to show for its new pressures on Syria. As with the Palestinians, the Bush administration believes the stick is a far more effective approach than the carrot in achieving American security objectives in the Middle East. That belief demonstrates a remarkable ignorance of Levantine culture where saving face is of paramount importance. That, in part helps explain why overt pressure rarely works.

Raising the stakes and holding the Syria Accountability Act as a sword of Damocles over Damascus did little to encourage cooperation with Damascus or bring the Syrians to the negotiating table. It may indeed have had the reverse effect – that of backing Syria into a corner. Instead of cooperating, the natural instinct of a cornered enemy is to fight back with renewed vigor. Instead of inviting a negative response, the US should promote dialogue and foster engagement.

“To encourage progress,” wrote Daniel Byman, an assistant professor in the Security Studies Program at Georgetown University, “the United States should couple its sticks with carrots and [offer Syria] some positive incentives to cooperate.”

What the advocates of a confrontational approach to Syria seem to ignore, is that there is a difference between pressuring and bullying nations. Right or wrong, much of Washington’s hard-line policy in the Middle East is seen as favoring Israel. And that belief is building resentment in a region where Washington is trying to win hearts and minds.

The Bush administration has called on the Assad regime to halt its support for what it calls “terrorist organizations” and to expel “terrorist groups” from Syria. Hamas, Hizbullah, Islamic Jihad, the Popular Front for the Liberation of Palestine, and the Popular Front for the Liberation of Palestine-General Command all maintain offices in Damascus. Israel and the US consider them terror groups.

Syria sees its influence on these groups and its presence in Lebanon as the only cards it has to play in any future negotiations with Israel. Forcibly shutting down the offices of those organizations, State Department diplomats argue, would render the task of keeping tabs on them that harder and would not really solve the problem at hand. It would be a largely superficial move – the groups could relocate elsewhere in the Arab world, including to places where it would be much harder to track and monitor their activities. As it stands, the act does not translate into much in any practical sense.

“Bashar is someone who is genuinely interested in taking Syria in a new direction,” said Flynt Leverett, a former senior director of Middle East affairs at the National Security Council, who focused on Arab-Israeli issues (and a former senior analyst of Middle East and South Asian affairs at the CIA). Maintaining relations with the government in Damascus, as opposed to distancing it from Washington, is important to the US war on terrorism. The US Department of State has listed Syria as a state sponsor of terrorism since 1979, when the list was first created, but Syria has not been directly linked to any acts of terrorism since 1986, and the government officially bars groups based in Syria from launching terrorist attacks. More important, the government of Syria has no ties to al-Qaeda and has brutally repressed other Muslim fundamentalist groups – most notably the Muslim Brotherhood – that the government sees as a threat.

The Syria Accountability Act will give the Bush administration a little more pull, but as Leverett points out, “It will not bring change.” For that to happen, he said, “We’ve got to get a smarter policy.” A smarter Middle East policy would engage the moderate forces in Syria – and for that matter in the rest of the Arab world –

in positive dialogue and to promote business. Rather than impose economic sanctions on Syria, Leverett urges that the Bush administration lift restrictions, which as was learned from the case in Iraq, only hurt the people and not the regime.

Brink Lindsey and Daniel Griswold of the Cato Institute in Washington, DC, have similarly documented how greater economic engagement and free trade combat terrorism by encouraging the spread of democracy and political freedom. In this vein, more trade, not less, is likely to lead to favorable outcomes for US security.

 


Claude Salhani is international editor and a political analyst with United Press International in Washington.

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Architecture & Design: Spoils of war

by Peter Speetjens October 1, 2004
written by Peter Speetjens

Market in Brief

Lebanon’s architecture and interior design sector is in today’s market, worth an estimated $40 to $45 million. It is an industry driven by fierce competition, where projects are scarce and registered architects – some 6,000 – in abundance. In fact, the value of construction in Lebanon is accounted for by only a handful of, often eye-catching, projects in and around Beirut. The narrow and high-end construction market is served by some twenty architectural firms, which employ a total of some 200 to 400 architects to design and execute most of the projects.

There are three firms that employ about 50 architects and boast a turnover of $5 million or more, followed by a dozen companies employing between 10 and 20 architects with an estimated turnover of $1 to $2 million. Hopes that there would be a boom in the construction and architecture market were resuscitated by the establishment of Solidere in 1995, but by the turn of the century, the market slowed down. Since the infamous events of 9/11, however, both sectors are picking up, as more and more Gulf Arabs have returned to Lebanon, both as tourists and investors, buying land and developing property. Most large hotels and residential projects are in fact developed partly or fully by Arab investors.

The law

To work as an architect in Lebanon, one needs to register with the Lebanese Order of Architects and Engineers and a number of qualifications must be met. Most importantly, one has to be a graduate from an accredited Lebanese or foreign university and must be a holder of the Lebanese nationality for at least 10 years. Interestingly, one also needs to have a clean criminal record. Once registered, one pays an annual fee of some $400 for medical insurance and pension rights. After being registered in the order, an architect needs to obtain a license from the ministry of public works to perform to work in the profession.

A special committee, consisting of members of the Lebanese Order of Architects and Engineers, the university and the ministry of public works and higher education, examines and decides upon the request. There are currently over 5,000 architects who are members of the Lebanese order, as well as some 15,000 civil engineers, 5,000 electric engineers and 5,000 mechanical engineers. But because Tripoli has its own order and not all architects are registered, it is estimated that the number of architects is probably double that number.

Education

There are currently eight accredited Lebanese universities that offer architecture as a major and each year, some 350 to 400 graduates enter the market. Most of them will stay in Lebanon, while others opt for a career in the Gulf and Saudi Arabia. Several of Lebanon’s topnotch universities, most notably ALBA and AUB, offer an education that is also valued abroad. Considering the figures listed above, it is no wonder that many students leave to work in the Gulf, Saudi Arabia or the United States, as soon as they have the chance.

Salaries & Fees

A fresh architect graduate will earn an average salary of some $500 the first year of employment, which will then increase by some 10% a year. Naturally, a top student being drafted by a top bureau will be able to ask for more. The standard fee for an architectural and engineering office is 7% of the project’s construction cost, excluding indirect costs such as permits. The 7% is broken down as follows: 2% for site supervision, 2% is for the work of civil, electrical and mechanical engineers, which leaves 3% for the architect’s fee.

Surprisingly, the bigger the project, the smaller the architect’s fee, relatively. In case of a $200 million project, for example, no developer will accept a percentage based fee and so a lump sum will be agreed upon, which on average amounts to half of the 7%. For a small project, however, the architect will refuse to work for a percentage, as the design of $300,000 villa can be as much work as that of a $30 million office block or hotel.

Residential

The lion share of Lebanon’s residential market is represented by the handful of high rise buildings that are set to appear in the BCD. Facing the marina, the Marine, Platinum and Beirut Towers are being built, while at Riad el Solh Square, the multi-use Landmark Building is set for construction. The combined overall value, including the price of land, is some $700 million.

The towers combine state of the art design, overwhelming luxury and a magnificent view of the sea and mountains and carry a price tag starting at $4,000m2. Still, most of the apartments have been sold mostly to Gulf Arabs. Together with a dozen of other, smaller apartment blocks and luxury hotels, up to $1.5 billion is being poured into the heart of Beirut, making it Lebanon’s hottest property by far.

Most of the buildings in downtown Beirut have been designed by foreign architects, with Spanish architect Ricardo Bofil signed on for the Platinum Tower and French architect Jean Nouvel responsible for the Landmark Building. With an eye on distinctive designs and future value, Solidere prefers so-called signature buildings by famous foreign architects. As a foreign architect is not allowed to work independently in Lebanon, after the initial design is submitted, all executable drawings and details will be taken care of by a local partner. It is for this reason that Bofil is working with Nabil Gholam on the Platinum Tower project, and ERGA group is executing the original French designs of Saifi Village.

Seeing the value of the projects in downtown, most architectural and engineering firms will receive a fixed amount of money, roughly amounting to 3% of construction costs. Other than in downtown Beirut, several high-end residential projects are being built in Verdun, Ramlet al Baida, Ashrafieh and Ras Beirut.

Generally, the further you move out of Beirut’s inner circle and its direct surroundings, the smaller and less valuable the projects being executed. The lower-end of the market for affordable middle class apartments with a price of $250 to $500m2 is virtually stagnant, which is partly due to the fact that the price of sand, cement and steel has doubled over the last few years, while government subsidies for social housing projects are non existent.

The result is a dozen of very expensive residential apartment projects that represent the main value of the overall market and that are generally being executed by a dozen or two high profile companies. The near future of lucrative residential buildings lies in the mountains, said one architect, where more and more new villas of Arab investors will appear. The real money however, he added, is to be made in Dubai and Qatar, not in Lebanon.

Hotels

The market for design and construction of hotels in Lebanon is similar to that of the residential sector. The $140 million Mövenpick hotel and $100 million Four Seasons Hotel are both Saudi investments, the new $70 million Summerland Hotel and the proposed $125 million effort to rebuild the Hilton Hotel are combined Saudi-Lebanese investments, while the Metropolitan Hotel was built by the Dubai-based Habtoor Group. Most of the newly built hotels in the Aley-Bhamdoun area are also partly or fully foreign investments.

Responsible for hotel designs and execution of those designs are both local and foreign architects. For example, the “white waves” design of the Mövenpick Hotel, which was built over an already existing concrete structure, was largely designed by the ERGA group. The project’s overall price was $140 million, including the price of land. Construction costs roughly amounted to some $70 million, including the pools and a marina. The hotel itself, excluding interior design, cost some $20 million, for which the combined fee for architects, engineers and site supervision amounted to an estimated $600,000.

Offices

The market for the construction of office buildings is largely non-existent. With up to 60% of the offices in downtown Beirut remaining empty, there is just too little demand. The AN NAHAR building was one of the last major office blocks to appear in Beirut. It cost only $12 million to construct, as the design was kept extremely simple and functional, using only the most basic materials and leaving the interior design for the client to handle, which is why, on the third floor, pipes and cables are seen sticking out of the walls.

The building was designed by Pierre Khoury – who also signed on the ESCWA building and BLOM headquarters facing Commodore Square – for a lump fee of an estimated $100,000. Concerning the state of the market, it is significant to note that Khoury’s firm, which employs 15 architects, is also responsible for the design of Park View in the BCD. Originally, Park View was to become an office building, but it now will serve as a residential tower, with high-end luxury apartments, most of which have been already sold. Individual office buildings are being built, especially for banks, but as far as the overall market is concerned, most architects agree that it is absolutely essential for the downtown SOUQS projects to be completed, as it is hoped that the area will serve as a major catalyst to developing the surrounding office space.

Architecture and economics

Unfortunately, Lebanon generally does not have a lot of good architecture, which presents not just a problem from an aesthetic, but economics point of view as well. Bad architecture costs money, certainly in the long run. Take, for example, the overwhelming majority of apartment blocks that are just concrete boxes put on top of each other. They pop up everywhere in the country, spoiling the view and natural beauty, which – increasingly scarce – represent an increasing economic value. What’s more, many of the buildings are badly constructed, not able to withstand the withering effects of time let alone an earthquake, as contractors aim to save money by using less steel.

Then there are the office buildings that have been erected to emulate the predominantly glass structures in Dubai. Most architects agree that this is very suitable building style for colder countries, as the glass helps heat up buildings and thus saves money. In the Middle East however, the opposite is true. With the sun blasting over 10 hours a day, the building becomes a glass house, causing electricity bills to skyrocket because of the constantly running ACs.

Another major problem is the absolute lack of urban planning in the country. Basically, anyone can build anything anywhere: today, you have a view over the Mediterranean Sea, tomorrow it’s blocked by another building, while parks are virtually non existent. The only town in Lebanon that does have a policy of urban planning is Deir al Qamar, where Fadi Chiniara has formulated for free a set of basic rules that every new building needs to meet to get a construction permit – including requirements for height, roof and façade – to keep the town’s traditional character intact. With an eye on tourism, it will be no doubt a policy that pays off, certainly in the long run, which is part of the reason why Walid Jumblatt has approached Chiniara to do something similar for the Chouf.

INTERIOR DESIGN

It is impossible to indicate the value of the interior design market, as there is no regulatory body and basically anyone can work as an interior designer. As a general rule, the client indicates how much they want to spend on the interior of their home, hotel, shop or restaurant. Depending on the choice of material and luxury, the average price to execute a design varies between $500 and $1,200m2, which includes all accessories, such as furniture, tiles and carpets.

The initial design will cost some 10% of the interior’s overall cost, while the designer or architect responsible for the execution of the design will charge another 8% to 12%. Rumor has it that the future 3,000m2 interior of a Saudi official will cost no less than $500,000. The market leader of interior design in Lebanon is Cercle Hitti.

Its interior design department, led by Dory Hitti, employs some 15 interior architects and designers. It signs for both design and execution, yet not necessarily in the same package. The lion share of Cercle Hitti’s designs concern residential buildings, but the company does the interior of offices, showrooms, restaurants and hotels as well. Some of its notable clients are the Sheraton Coral Beach and Heliopolis Hotel.

The big advantage of Cercle Hitti is that the company also sells furniture, beds and lamps, which allows it to offer the client a package deal. Some of the other well-known designers operating in the market are Jean Luc Mengi and Dada, who do more classical interiors for mainly wealthy Lebanese and Arab clients, while Rony Fatte and Galal Mahmoud specialize in more modern designs.

Unlike the Lebanese Order of Architects and Engineers, there is no official regulating and protective body for interior designers. Working with an unreliable designer, qualified or not, can be costly; there are known cases of designers selling clients fake art works and antiques, or selling them for highly inflated prices.

 

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Asking the experts for advice

by Thomas Schellen October 1, 2004
written by Thomas Schellen

Volatile times bring out the best virtues of proper financial planning. That’s why to ensure that an investment pays off, one must get smart advice on products that meet an investor’s needs, paired with sound guidance in overall portfolio allocation and backed by thorough contextual research. But before committing to a relationship with a top finance house in volatile times – which appears a permanent condition in Lebanon for now – the investor is increasingly asking for information on what the experts are thinking. Around the world, brokerage firms and asset management experts indulge those requests by producing – carefully non-committal, of course – investment advice columns, market outlooks, and research highlights. So that being the case, why would the larger share of capable investment counselors in Beirut respond to an inquiry into the general direction of their advice over the coming six to 12 months with “I refuse to answer that question”?

Tailoring advice

Well, first because there is no one-size-fits-all piece of investment advice. To draw up a real portfolio one needs to tailor it to the situation of the client, the experts contend.

Not only the income situation but also personal need, age, gender, family situation, occupation, market knowledge, risk aversion and perception of local risk all must be taken into the equation, said the chairman of Financial Funds Advisors, Jean Riachi. “It is a very complex analysis that needs to be done on every person.”

This would explain why good investment advice can contribute as much to a person’s financial peace of mind as a bespoke suit can do for his appearance. It also reveals how client psychology is at least as important to financial services as economic occurrences are. Two individuals with the exact same profile on income and personal situation, in theory, should have the same portfolio. But, if one is experienced in investing in mutual funds while the other isn’t, “in reality, they should not have the same portfolio because their risk perception is not the same. If someone has never invested, he is likely to panic at the first drop and people get out of mutual funds if they are disappointed during a very short period – even though we tell them at the beginning that they should have a long-term approach,” Riachi said.

That speaks volumes about how young the relationship between the Lebanese and modern investment tools really is. In the past decade of a newly materialized post-war investor landscape in the country, financial institutions had to juggle the universal expectations and disappointments of their clients in context of a situation where these, often inexperienced, clients had to deal with either distant markets or very immature local investment environments.


Maturing investor confidence

For the financial firms, this evolution thus involved their share of conflict experiences, where disgruntled clients showed their mastery in the rituals of blaming others. But while it appears still common practice among local financial firms to guide overenthusiastic or excessively self-confident clients discreetly into the direction they should move without letting them feel that they are being nudged along, the brokers and traders also agree that the maturity of Lebanese investors has increased substantially.

It is refreshing then, that a few experts would volunteer some general advice for investor directional thinking over the coming six to 12 months. Arab Finance Investment House general manager Jamil Jaroudi, taking the perspective of SHARI’A-compliant advice, suggested that a good portfolio for investments in Lebanon could allocate 20% to 30% to productive real estate, 20% to 30% to liquid assets, 20% to Mourabaha trade finance paper and 20% to industry or agro-industry. In line with the assessments by international ratings agencies, one could not advise clients to keep all their money in Lebanon, offered the head of capital markets at Fidus, Nicolas Sawan. “A conservative client could keep 20% of his bonds in Lebanon and the remainder in investment-grade bonds,” he said.

In geographic allocation, a conservative investor today should not keep more than 50% of his total wealth in Lebanon, whereas an aggressive one could go up to 80%, Sawan suggested, and in asset allocation, fixed income and funds could account for 40% to 50% of a sound portfolio, equity markets 40% and the rest in cash. US markets, still appearing bullish in the longer term, could open some opportunities for traders, with some volatility towards the end of the year. Capital-guaranteed funds should benefit from the rising interest rate environment allowing fund managers to achieve higher returns in coming months, and for gold, the Fidus manager sees a bullish cycle operating, with an upward outlook in the longer term. His highest bet is on oil prices. The price of $70 per barrel is, he predicts, meaning investors favoring the taking of risks in the futures market could buy oil futures. According to Sawan, the best performing fund at Fidus was the Societé Générale International SICAW Fund. Managed by SoGen asset management, it achieved increases of 42% in 2003 and 6% this year. The broadest consensus the Beirut financial experts share in their outlook on the local market seems to be that tourism related and other productive real estate investments are a definite buy recommendation in Lebanon either through funds or direct project participation, while the equity and securities market at the Beirut Stock Exchange for many is a ‘not yet’ – which is actually better than the essential doubts some traders voiced on the BSE’s role two or three years ago. In this context, one important hopeful sign for greater public sector readiness to support the growth of the BSE is last month’s decision to list two of the eurobonds. Experts hailed the first-time listing of sovereign bonds on the exchange as a move towards making the BSE a more interesting place.

Nonetheless, the trading of securities still may have a ways to go before it can attract all potential issuers of funds on the local market. The Middle East Capital Group, which was a strong driver in listing banks on the BSE in the 90s, today would not in principle reject the idea of listing funds on the BSE. “Why not?” the firm’s new CEO, Walid Mousallam, told EXECUTIVE in his first interview with a Lebanese publication. But for the time being, he is not considering it, as MECG is currently able to structure their funds in the way they want and which makes sense for the firm. “We don’t see the need and we don’t see the benefits,” he said. “It would help the BSE but you don’t do these things unless you see the benefits of doing them. Taking such steps needs more market rationale.”

Controlled optimism

For Bank of Beirut, the sole private sector issuer to list funds on the BSE in the past two years, the rationale exists and has already worked, said Najib Semaan, Bank of Beirut assistant general manager in charge of treasury. “The BSE should be activated for listing more funds, bonds, and securities markets instruments. We have several funds listed on the BSE,” he explained. “In the past, we priced them by ourselves but there is always a bias if you price your own products, even as we always had the net asset value under control of an external auditor. For this reason, we took most of our fixed-income funds to the BSE.”

Lebanese investors hungry to be active participants in financial markets will continue to think and access in international terms. As controlled optimism about the local market potential is an increasing note of consensus among Beirut’s financial experts, local investors may, however, also benefit surprisingly from thinking domestic openings in the coming six to 12 months.

SUCCESS OF FUND RESULTS IN REPLICATIONBank of Beirut is so satisfied with the performance of its funds that it will issue another fund before the end of the year. The bank revealed to Executive that it is in the final stages of preparing the launch of Beirut Income Fund II, which will succeed the dollar-denominated Beirut Income Fund. “This is the first time that we replicate a fund due to success,” said Michel Chikhani, head of the BoB asset management department. After diagnosing a market need for better-managed local investment products, Bank of Beirut started in 1997 to work on developing their asset management and devoted two years of effort to preparing for client activities. When the bank introduced their first Beirut Income Fund in December 2000, initial investor appetite came from some 200 persons. As BoB developed their funds portfolio, which today spans four listed and three unlisted funds, this participation increased over the last four years to over 3,000 investors, 70% of which are resident or expatriate Lebanese.

The funds are based on a range of securities including Lebanese eurobonds and Treasury Bills, Certificate of Deposits, income securities by domestic banks, time deposits and fixed income instruments. Four out of the seven investment funds managed by Bank of Beirut are listed on the BSE, namely the Beirut Lira Fund, Beirut Interbank Fund, Beirut Golden Income Fund, and Beirut Global Income Fund. BoB collaborated with First National Bank in the creation of two of its funds.

According to Chikhani, Bank of Beirut approaches the subject of investment funds under the maxim of working to diminish risk associated with underlying assets while allowing for increased liquidity and securing improved returns for investors. Since most investors are oriented heavily toward the short term, the bank sees no obstacle to its funds business in the fact that current legislation limits funds to five years in duration.

“On average, our dollar and Lebanese Lira denominated funds have outperformed deposit rates by 3% to 4% and outperformed underlying assets by 1.5% to 2% on an annual basis from their launch,” Chikani said.
 

October 1, 2004 0 comments
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Venture capital in Lebanon stays hidden

by Nicolas Photiades October 1, 2004
written by Nicolas Photiades

If only every great idea could guarantee a swarm of investors knocking at your door. But the harsh reality is that, even after going through all the right motions (from hammering the fantastic idea into a solid business plan and assembling a capable team), entrepreneurs and growth-minded companies customarily face their greatest difficulties in attracting capital. And although nobody doubts that there is a shortage of liquidity in the country, most would-be business tycoons find that start-up money is even scarcer in Lebanon. Simply put, venture capital, for all those who are still asking themselves, refers to any investment in private and unlisted companies. Real venture capital is the investing in start-up and early stage companies. In Europe and North America, venture capital has long reached middle age, with the number of transactions being now levelled out. Once the domain of both little and big players, venture capital has become increasingly dominated by the mega financial institutions, such as global banks, insurance companies and giant pension funds, which all work through specialist business units or subsidiaries. Even in places like Western Europe, it is rare to see successful independent firms, which have been able to raise large amounts of money for venture capital purposes. Although the technology bubble of the late 1990s saw a resurgence of independent venture capital firms, most have now died a violent death or are dominated by the mega financial groups.

In Lebanon, we are light years from achieving what Europe and North America achieved. While the West has used the venture capital tool to grow itself out of recession and debt traps, we in the land of the cedar are still cogitating about the true meaning of venture capital. True, there were some speeches by senior bankers towards the late 1990s to early 2000s, which preached the necessity to establish venture capital funds in Lebanon, but nothing came out of it. Just talk, while our young entrepreneurs are still facing the limited choice of either emigrating to greener pastures or, worse, facing the local banks and their deadly corporate loans. Indeed, at the moment, most private sector firms, whether they are start-ups or established institutions are suffering from expensive over leverage, which is draining most (sometimes more) of their cash flow.

The current situation

Some attempts were made in the mid to latter part of the 1990s to provide the Lebanese economy with a financing alternative to classical banking. The European Union, the European Investment Bank, the World Bank, etc, all provided the local banks with funding to be directed specifically to emerging and start-up companies. These supranational loans were however, always small in size and did not really benefit the end-users (start-ups, etc.) as the banks often misused these funds and allocated them to other sectors. Moreover, the banks never really concentrated their efforts on asking the above mentioned supranational entities for funding to support venture capital, and rather concentrated on asking for funds in order to develop retail and consumer banking.
 

At one stage, some Lebanese financiers and bankers did decide to take the bull by the horn and established independent and proprietary venture capital/private equity funds, such as the Lebanon Fund, launched by Lebanon Invest, which got listed on the Beirut Stock Exchange. Banque Audi also followed the venture capital and private equity path by using its own money to invest in start ups and private equity. These investments were made via a holding company that is still wholly owned by the bank. Middle East Capital Group, another local investment bank also used its capital to carry out some venture capital and private equity investments in Lebanon and the rest of the region. However, these funds never really got 100% engaged in venture capital and rather concentrated on private equity, which is more investments in existing companies that needed to be turned around, restructured or have their operational and strategic direction changed, rather than seed money investments for start-up and early stage companies. Moreover, the cost structure of these funds was always high since the start and significantly affected their performance. Such a lackluster profitability from the part of the venture capital pioneers was a major discouraging factor to other banks and investors, which did not see venture capital as an interesting revenue diversification or investment option.

All these attempts to go into venture capital have been commendable for a small market such as Lebanon, which was just coming out from a twenty years glitch in terms of financial innovation, but is still largely insufficient. For new companies and entire sectors to emerge, boosting as a result the economy, a strong and diversified venture capital industry must be developed and set up. This can only be done with the goodwill and commitment of private Lebanese and Arab investors, which would see a developed venture capital financial sector as one of the ways of boosting the legendary entrepreneurial spirit of the Lebanese, whilst growing the local economy out of a debt and stagnation trap.

Where to go for funding

For the moment, the best way for young entrepreneurs to finance their new venture is to visit their local bank and ask for a Kafalat guaranteed loan. Kafalat is a government-owned sort of insurance company that guarantees bank loans for venture capital purposes. The cost varies from loan to loan, but is generally lower than the cost on a straight loan from the bank to the entrepreneur. It is worth noting however, that few banks would directly lend money to the entrepreneur without a Kafalat guarantee anyway, and given the relatively small size of Kafalat, the number of loans such an institution is ready to guarantee is generally small. Kafalat-guaranteed loans have a ceiling of around $200,000 and automatically exclude new ventures or start-ups needing more than this amount, such as technology oriented ventures, which are capital intensive and need more than $200,000 to build up a solid starting base.

The Islamic Angle

Another funding source for young Lebanese entrepreneurs is Islamic finance. Islamic banks are mostly engaged in financing products such as MUDARABA (trust financing) and MUSHARAKA, (venture capital financing), which are equivalent to participation transactions. MUDARABA is a form of partnership where one side provides only capital and the other only labor and entrepreneurial skills, while MUSHARAKA is a partnership contract where both parties provide capital towards the financing of a project or a venture. Most small and medium size enterprises (SMEs) in the Arab world, more particularly in the Gulf region, are actively seeking to finance their business through capital participation and profit and loss sharing, making Islamic finance in the form of MUSHARAKA or MUDARABA quite attractive.

Most SMEs and start ups in Lebanon and the Middle East can only rely on their weak cash flow to grow organically and cannot have access to outside capital. Their only chance for external capital growth would come in the forms of independent private investments, Islamic banking, or venture capital and private equity funds. While private investors are very selective and only look for investments with established track records (in other words, venture capital is not an option) and venture capital funds do not really exceed the number of fingers on two hands throughout the Arab region, Islamic banking, through its business nature and the SHARI’A rules governing it, is the only serious funding source for start ups and emerging companies.

Basle II compliance

Islamic banks are not yet covered by the new Basel II banking regulations and are subject to a less stringent regulatory regime. Very often, Islamic banks are established under laws specifically designed for them and their regulatory requirements are less detailed and constraining than those with which conventional banks must comply. Such a regulatory environment allows Islamic banks to have a competitive edge over conventional banks, which will soon have to comply with Basel II regulations. The latter make venture capital investments very costly and onerous for conventional banks, which will have to apply a risk weighting of 150% from 2007, the date the new Basel II capital regulations are applied throughout the world. In other words, if a conventional bank invested $1 million worth of assets in venture capital, it would have to set aside at least $120,000 of capital.

With the advent of Basel II, the slim hope of seeing conventional banks getting involved in venture capital is slowly dimming away. However, a whole new market is opening up for Islamic banks, which will be able to diversify and expand their MUSHARAKA and MUDARABA activities, with little competition. For the moment, Islamic banks concentrate mostly on MURABAHA, which is the largest category of development-related financing and the most common form of SHARI’A-compliant short-term financing employed by Islamic financial institutions. It is undertaken by the bank purchasing specific goods at the order of the ultimate buyer and simultaneously selling them to that buyer on a cost-plus basis.

With the venture capital market freeing up from conventional competition, Islamic banks will have the possibility of diversifying their assets and of getting rid of their concentration problem. The latter has been the main characteristic of Islamic banks over the last ten years, and can only be solved with the creation of new markets, such as Lebanon, and the hiring of venture capital experts, whose job will be to boost the MUSHARAKA and MUDARABA parts of the business.

Lebanon is going in the right direction with the establishment of the first Islamic institutions in recent months. What is now needed is for the opening of branches or subsidiaries of large Islamic financial institutions such as Kuwait Finance House, Al Rajhi of Saudi Arabia, Dubai Islamic Bank, etc, in Beirut. Such power houses would have a major positive effect on the local economy and would fill an important gap left by the local conventional banks, which is that of venture capital financing.

Venture capital has worked wonders in the West and has boosted moribund economies to prosperity in less than a decade. The US and Western Europe have rightly relied on the patriotic feelings and national commitment of their institutional and individual investors to fund a nascent venture capital sector. The outcome of such an investment gamble has paid off, as the beneficiaries of venture capital funding have repaid their faith in a major way, as the value of transactions in the buy-out, start-up and early stage markets more than quadrupled in less than ten years in Europe (between 1986 and 1995). What is urgently needed in Lebanon is for our individual investors to emulate their Western peers and place some more faith into the capabilities of their young entrepreneurs. The massive arrival in Lebanon of Islamic banking would provide the institutional investor base for both venture capital and private equity.

(BOX) How do banks finance their own expansion?

The capital needs of banks in Lebanon vary significantly from one bank to another. The twenty largest banks in the country are generally able to attract external capital more easily than their smaller peers, which are struggling to look more attractive to potential capital suitors. The larger banks’ better financial performance, more solid track record and qualitative aspects make it more attractive for a regional individual investor to provide them with fresh capital injections. In recent months, a few large local banks have been able to lure Arab and Lebanese individual investors into their capital, with the most recent example being Banque Libano-Française (BLF), which had to replace its majority shareholder, Crédit Agricole of France, with a regional investor. Replacing a Western financial group with another is virtually impossible at the moment, as the Lebanese market is too small and risky to attract any strategic institutional investor from Europe or North America.

For the smaller banks, which fall below the largest twenty in terms of total assets, raising capital externally is a tall order. Although, some, such as Banque BEMO, have succeeded in recent years, this was only due to a healthy qualitative and quantitative performance, as well as to a clear strategy of maintaining a certain optimum size. Such attributes are always likely to attract external regional investors, who have become increasingly picky in recent years, and who have steered away from the majority of the thirty smaller banks in the country. The latter have not really reached the level of attractiveness required for external capital financing.

However, banks in Lebanon have shown significant resourcefulness as regards to capital raising. Most have relied on the good years in the last decade to grow organically (internally), whilst some have taken advantage of favorable market conditions to carry out Initial Public Offerings (IPOs) and list on the Beirut Stock Exchange (BSE). The current stagnation of local and international equity capital markets for emerging market banks has led some Lebanese banks to resort to issuing preferred shares (a hybrid of debt and equity), in US dollars and carrying a high dividend/interest rate. These issues have been mostly placed with the banks’ customers.

October 1, 2004 0 comments
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Q&A: Omar Razzaz, World Bank country manager for Lebanon

by Executive Contributor October 1, 2004
written by Executive Contributor

In September the World Bank issued its annual report Doing BUSINESS IN 2005: REMOVING OBSTACLES TO GROWTH, co-sponsored by the International Finance Corporation, the private sector lending arm of the World Bank Group. The report examines investment climates around the world, based on the regulatory performance and reforms undertaken in 145 nations. Comparing data and showcasing examples of best practice, the report demonstrates how governments can create a better business environment, which benefits all firms, as well as society as a whole. EXECUTIVE met with Omar Razzaz, the World Bank’s country manager for Lebanon, to discuss how the country’s business environment fares by international standards, the challenges facing reformers and the advantages offered to investors.
 


The World Bank’s annual DOING BUSINESS IN 2005 report just came out, with more countries and benchmarks than ever before. Governments are coming forth and requesting to be a part of it – what is the value of this report?

This is a yearly report with very critical information, not just on laws and regulations, but on the actual experience of businesses. That’s why it is meaningful. Businesses are not just interested in the legal framework, but how things work on the ground. The report tries to address the type of indicators that really matter to a business: how easy it is to start, how easy it is to operate and how easy it is to close a business. The other side of this report is that it looks at these indicators on a yearly basis, so you can see change all the time. A country that ranks very low but has gone on a pro-active program by the government to improve its business environment will be registered by the report very quickly. That is why the DOING BUSINESS report is increasingly noticed by investors around the world. Where a country ranks is as interesting to them as the pace at which it moves.

How would you assess Lebanon’s business environment based on the findings of the report?

Lebanon has its strengths and weaknesses. Among the strengths, you have the relative ease with which one can get credit and close a business – by regional standards that is. Where Lebanon does not do well is in terms of starting a business: the procedures as of now take 46 days, and the cost of starting a business is 130% of income per capita. This is much higher than in other countries in the region, as well as elsewhere in the world: just look at Latvia, another small country, where the cost is 17%. It has to do with the number of procedures, the time it takes and the uncertainty that’s involved in the process. The solutions are there: if you reduce the steps, if you automate them, if you set up a one-stop shop where investors can come and you give them clear procedures, it would dramatically change the situation. And it can be done fairly quickly: Jordan managed to reduce the time required to set up a business by nine weeks. The one other aspect in which Lebanon doesn’t do very well is the enforcement of contracts. In this area, Lebanon really stands out. It takes 721 days on average to enforce a contract and it involves 39 procedures. This is two or three times longer than even in developing countries. It is very difficult for a business to operate in an environment where you have a contract that you can’t have enforced. And there really is no reason why this has to continue. Lebanon, in terms of its jurisprudence, in terms of its human capital, has some of the best legal institutions in the Arab world. To improve that situation is a matter of will, of putting in the systems, and of training.

Have there been any significant attempts at implementing the necessary reforms to improve the investment climate here?

There have been very important islands of reform in Lebanon. If you look at the area of property registration or the application of VAT on transactions – these are areas that can take a very long time and in Lebanon it has been streamlined. But in the last two years, there hasn’t been a concerted effort by the government to systematically upgrade laws and regulations and undertake reform. This is a major drawback, because with a debt to GDP of almost 180%, the fiscal and monetary policies can only take you so far. They can reduce debt perhaps, and bring it down to 150-160%, but that is still a high level. The only way to reduce the debt is to grow out of it and increase your GDP. So it’s critical for Lebanon to focus on the investment environment to find ways to increase that pace of growth.

But this year, Lebanon witnessed a positive turn in many of its economic indicators: there’s been a sharp increase in export, tourism, construction permits, and bank deposits for instance. The country has experienced its highest GDP growth since 1997. Is this just cyclical growth or will it have a long-term impact, notably on the level of investment?

Our assessment is that this is not short-term. Lebanon has definitely benefited from this situation – it has allowed growth to reach 5% for instance. But the DOING BUSINESS report suggests that if a country moves drastically on reforms, it could add up to 2% on its growth rate. So what the Lebanese economy has done this year is fantastic, but if the country had improved its regulatory procedures for business, it might have added 2% more, thereby growing at 7%. And for Lebanon to deal with its debt problem in a sustainable way, it needs to grow at around 6% to7% every year, and this is achievable. When you look at the composition of the investments and the growth, tourism is fantastic and does create jobs, buying real estate is great. But what you want to see is more Lebanese expatriates and Arabs starting businesses that will create value added, jobs, on a sustainable basis. And for that to happen, you really need to make operating a business a much more straight forward undertaking.

How does this country fare by regional standards? Does it have any comparative advantages to other Arab countries in the eyes of investors?

Lebanon has to think dynamically in terms of its comparative advantage. It shouldn’t necessarily try to reclaim what it had in the 1960s, but rather think in terms of today – an era of information technology, globalization – to figure out its strengths and weaknesses. The most important element that Lebanon has that foreign investors would want is an innate cultural talent for creativity and service. If you look at the industries that are blooming, they are service industries, industries that relate to creativity, advertising, marketing, TV production… I’ve heard that six out of ten commercials in the Arab world are produced in Lebanon. This says something about the human capital in this country. This a multilingual country that is very exposed to information, trends from the West, and its juxtaposition between the Arab world and the West gives it a tremendous advantage in picking up important trends that might be relevant to the area, and modifying them to local tastes. Studies now show that for countries to compete, for countries to succeed, it’s not a matter of capital or resources, it’s a matter of the know-how that exists in a country and the systems that the country has that allow it to utilize that knowledge. The Lebanese have the know-how that is very hard to acquire by formal training. What they lack are the systems. And it’s incredible, because for most countries, the systems are the easy part to acquire. This is something you can buy with money, and a little bit of decision-making and coordination. Yet you find the systems that allow investors to invest money, to register, to get information, to have day-to-day operating procedures that are clear without dealing with a huge amount of red tape, to be the missing part here.

Yet at the same time the World Bank is pushing for educational programs in Lebanon to provide better technical and vocational training?

Here we come to the issue of equal opportunities. Lebanon has a long way to go before it can be proud of offering its population equal opportunities. There is a tremendous human capital in Lebanon, but that doesn’t mean everybody has access to the same quality of education. Those who have access to quality education, to private schools, to private universities, have tremendous talent. But those who are left behind are relegated to competing with unskilled workers, which is a very difficult thing to do in Lebanon given the relatively open borders and the inflow of foreign workers and high standards of living. For the average Lebanese, this is one of the hardest places to live. You can neither do what pays, because you haven’t been equipped, nor can you compete in the unskilled or semi-skilled professions because the standards of living are too high. And that is why vocational training and education are critical.

Speaking of unequal opportunities, is the lack of progress in improving the business environment excluding marginalized groups from participating in the formal economy in Lebanon?

This is very important. The more you deregulate entry for start-up businesses, especially small and medium enterprises, which are the ones that are most employment generating here, the more you create opportunities for employment, formal employment, which gives more protection to workers and has a snowball effect. In contrast, if you have high minimal capital requirements, then many of the businesses will stay in the informal sector. They will not be able to borrow, to expand, to pay taxes, which gets you into a vicious circle of the economy not growing and public finances not improving.

Another problem which Lebanon faces is the fact that it ranks internationally among the top violators of intellectual property rights. To what extent does this act as a deterrent to investors?

To the extent that Lebanon wants to move into the information age and the high-value added economy. In India, about 5000 to 6000 workers in Bangalore are producing about a third of all of India’s foreign exchange earnings, just because of the tremendous growth of the IT industry. Lebanon is so well positioned to enter that area. If it updates and reforms intellectual property rights and puts in the IT infrastructure, it can benefit a lot from it. Many countries make money out of piracy, but that’s not what Lebanon is about. Given Lebanon’s human capital, it needs to make the leap into becoming one of the producers of intellectual property, not one of the countries that live off piracy.

Closely related to this issue is the prospective of Lebanon joining the World Trade Organization (WTO), which the government hopes will happen in 2005. Is the country ready for it?

Lebanese business are ready for it, in the sense that there is a business acumen, an entrepreneurship that allows Lebanese businesses to excel anywhere in the world. My concern is whether Lebanon can bring the cost structure of doing business down. As long as these procedures, which we have been talking about, are prohibitive, as long as the cost of power is the way it is, as long as telecom is so expensive, as long shipment and agro-processing is costly and delayed and inefficient, Lebanese businesses will be greatly disadvantaged. Again, it’s about putting in the systems that will allow businesses to compete. It’s not about the innate ability of Lebanese businesses to compete with European businesses. If anything, I think lowering the barriers will allow for greater innovation.

Lebanon of course, also suffers from its external environment – the instability of the region, which affects investments into MENA as a whole. What impact do you think recent regional developments, most notably the passing of UN Resolution 1559, will have on the country?

These recent events have thrust Lebanon onto the international scene, which means that what the country does or doesn’t do is much more noticed today than it was yesterday. This poses both a challenge and an opportunity for the country. If the next government is a decisive government that takes strong actions on consolidating the freedoms in the country, protecting them, enhancing the transparency and accountability of the government, improving the business environment, taking concrete steps on the macro-economic level to put the country on a more sustainable path towards growth and debt reduction, this is going to be noticed, and noticed very favorably. If it turns out to be a government that is unable to take any serious action towards fundamental social and economic problems, and if it is perceived as even moving back on Lebanon’s uniqueness, which is its freedom, that will be registered as well. We are hopeful and the World Bank will be very active in continuing its support and will work with any government that comes in, to assist it in enhancing Lebanon’s performance and thereby it’s image in the world.

October 1, 2004 0 comments
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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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