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Rolling with the punches

It’s been a year of “survival of the fittest” in the hospitality industry

by Nabila Rahhal

“Clubs and alcohol and such are always the last to be affected in times of crisis. In nightlife, you make the most money in one bulk — during the holidays and weekends — and it is sustainable for the subsequent period, while in restaurants you make the same amount every day and so are more vulnerable to slumps in business”

Tony Habre, founder and chief executive officer of Add Mind

“People are drinking less but are drinking better: when you start appreciating spirits, you’d rather have two good bottles instead of four average ones. This has to do with taste, selection and availability. they go a little bit higher in price but they get better quality”

Wadih Riachi, general manager of Vintage Wine Cellar

“We are looking forward and have a vision though the situation puts you on your nerves. But our clients keep us going: birthdays and weddings are still happening so you have to be there. we are part of people’s life celebrations”

Nadine Zantout Makari, marketing director at Eaternity

“I believe in order to have a successful hospitality venture in Lebanon these days you have to have the right concept and not be dependent on a potential overflow of customers in the form of tourists or expats”

Rabih Mockbel, founder and CEO of Mockbel Holdings

“Those who have money are still spending as before but those who are of a mid-income level are spending a bit less, creating a vicious circle where if one does not make money one cannot spend as much and this in turn reflects on the venue owner”

Toni Rizk, managing partner at TRI F&B Consultancy

“We have some very good hotels but if we get more than a certain number of tourists per year the hotels will be congested, the airport will be congested and so will the roads. We are still not geared for a big inflow [of tourists] and there are a lot of infrastructure changes and build-ups we have to go through”

Mazen Salha, owner of Phoenicia and Le Vendome hotels

“Opening this hotel shows that we are not going to give up on Lebanon and that Lebanon will remain standing and investments will continue”

Ihab Kanawati, general manager of Staybridge Suites Beirut
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Nabila Rahhal

Nabila is Executive's hospitality, tourism and retail editor. She also covers other topics she's interested in such as education and mental health. Prior to joining Executive, she worked as a teacher for eight years in Beirut. Nabila holds a Masters in Educational Psychology from the American University of Beirut. Send mail
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