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Consumer ElectronicsSpecial Report

Powering production

by Executive Staff October 7, 2008
written by Executive Staff

Oil. It’s one word with three letters and a mountain of consequences to go along with it; the consumer electronics industry is by no means immune to its effects. Energy management has recently been pushed into the limelight of consumer electronics industry because of increased costs associated with energy. “The major concern now is energy, the management of this energy, the consumption of this energy, and the longevity of this energy,” Cesar Chalhoub, vice president of ITG Holdings, remarked.

In an industry such as consumer electronics the cost of energy permeates throughout all business processes, affecting everything from raw materials to retail prices. This is having a detrimental effect on the bottom line, especially at a time when margins are already being slashed because of price erosion. Accordingly, major consumer electronics manufacturers are finding ways to distribute these costs across the operating spectrum instead of transferring the bulk of this burden to the consumer. “The [increased] cost of oil and the cost and of production will be absorbed on many levels; by the manufacturer, by operating costs of getting these products to the market, and in the end the consumer who will be affected, albeit indirectly,” Chalhoub said.

Transportation and logistics costs are also directly proportional to the cost of oil. Since the increase in oil prices, many consumer electronics manufacturers are adapting their localization strategies in order to transfer the costs of logistics and transportation to local partners. “If oil prices continue to be high then transport and logistics [costs] will be a major reason to reallocate manufacturing in domestic markets in order to reduce such major costs,” Chalhoub pointed out. Retailers are also feeling the oil crunch when it comes time to pay the bills. “Oil is affecting freight prices and affecting our expenses in terms of delivery and general fuel consumption,” said George Khoury, CEO of Khoury Home. “Our energy bill is now multiplied by two or three times what it used to be comparing 2008 to 2007.”

There is, however, some light at the end of the consumer electronics tunnel. As price erosion increases demand levels across the board, a balance is being struck between revenue and energy expenditure. “The pace of technological advance is lowering prices and this is creating some sort of balance in terms of retail prices,” Khoury admitted. Referring to increased energy costs, he concluded, “If we look at it in terms of a consumer basket globally there is a balance overall.”

Making it Right

Increased costs associated with oil prices is mainly at the manufacturing level, starting with procurement costs of raw materials. “Raw materials prices have been increasing and this is having an [adverse] effect on manufacturing,” stated Karl Zalum, commercial manager of Philips’ exclusive agent in Lebanon. More specifically, the pace of recent product cycles are adding to the burden of this increase in manufacturing costs as consumers want the latest products faster than ever and with less regard to actual product durability. “Cellular phones, flat-panel TVs, and computers are still operational when the consumer decides that they want to change these products,” said Khour, “because new technology exists and it is playing the biggest role in this paradigm. In the past you would change your television set because it stopped functioning. It’s not about life-cycles anymore.” 

This faster product cycle is having a reverberating effect on both the manufacturers and consumers as products appear and are absorbed by the market like never before. “What the industry is noticing in general is that the change from one [driving] technology to the next used to take around 10 or 15 years to happen, but now change is happening much faster,” said Adib Cherfan, CEO of Samsung’s exclusive agent in Lebanon. The speed of technological advancement is also forcing distributors in the region to take on the costs of price erosion during supply cycles. “There are about six or seven weeks from the time we buy our orders from the factories until they arrive in our warehouse,” Cherfan explained. “During that period we sometimes have to absorb the change in cost of certain products in order to stay competitive in the market.”

In order to deal with the near break-neck speed of product cycles brought about by the pace of technological development, as well as maintain reasonable costs of manufacturing at such rates, major brands are implementing more flexible manufacturing models and moving away from vertical manufacturing models and the associated in-house expenditure and infrastructure.

Asian nations are providing a much needed respite from recent increased manufacturing costs in the consumer electronics industry. Major manufactures have relocated core manufacturing to countries like China and Indonesia to take advantage of lower labor costs and are maintaining supremacy over value brands through quality control. “It is the same old players who are now operating factories in China, Indonesia, Thailand, Malaysia, and India,” said Antaki. Chalhoub added, “Outsourcers are reliable enough also because quality control is always monitored by the brands themselves and this helps to reposition prices to reach optimum levels.”

According to market research firm In-Stat, Asia’s contract electronics manufacturing (CEM) market will grow from $121.5 billion in 2006 to $281.8 billion in 2011. The region will capture 55.1% of the global electronics manufacturing services (EMS) market in 2011, up from 45% in 2006, and China is forecast to account for about 76% of the Asian EMS/ODM (original design manufacturing) markets by 2011, driven by growth from the consumer electronics and communications segments. Additionally, emerging manufacturing hubs like India, Indonesia, Thailand, Singapore, and Malaysia will emerge as leading players in global CEM. According to the World Bank’s World Development Indicators online database, in June 2007 East and Southeast Asia account for more than 40% of the world’s combined GDP for exports of manufactured products. Market analyst iSuppli forecasts the Southeast Asian contract manufacturing market will rise to $24.9 billion by 2011, an increase of about $9 billion from $16.2 billion in 2006. By 2011, Southeast Asia is expected to account for 7% of global electronics contract manufacturing revenue, up from 6.3% in 2006.

Consumer electronics manufacturers are also moving into local markets not only to decrease the costs of transportation and logistics, but also in order to take advantage of local tastes and buying habits. “Localization of manufacturing gives you great advantage and also a focus on local tastes. For instance, in Saudi Arabia they like shiny products. If you go to Europe the style is more or less black and dark colored products,” stated Antaki.

Make it lean and make it green

Green initiatives have taken the forefront recently in Europe and North America as populations in developed countries are taking the ‘green factor’ into consideration when deciding on which products to purchase. This trend is also beginning to take hold in the Middle East as countries across the region become more environmentally conscious and responsible. Regional governments are beginning to invest heavily in alternative energy sources in order to diversify their energy portfolio. Earlier this year the UAE announced that it would make an initial investment of $15 billion in projects targeting solar, wind and hydrogen power, carbon reduction and management, sustainable development, education, manufacturing, and research and development.

This phenomenon can also be observed in the consumer electronics industry as manufacturers implement energy efficient practices. Initiatives such as using recycled plastic, decreased packaging, greener factories, dimming screens, and reducing CO2 emissions as well as e-waste have become mainstream practice across the board. However, regionally, at least for the time being, consumer behavior is not being influenced by these manufacturing practices. “The manufactures are working on such issues because they don’t only sell in the region,” Antaki said. “[But] our consumers in the area don’t care,” he added. Nevertheless, environmental awareness is increasing in the region and may soon have an impact on consumer behavior. “I think this explosion of information access will enhance the awareness of the population whether in Lebanon or in Africa,” said Chalhoub. “Thus, definitely the consumer here will feel more comfortable when finding a green packaged product and it will start to effect their buying habits strongly as it has in the US and Europe.” 

Ultimately, however, the major consumer electronics producers seem to be producing goods with green processes regardless of local attitudes. As Cherfan pointed out, “At the end of the day when the developed areas of the world adopt these technologies we will adopt them whether we like it or not.”

October 7, 2008 0 comments
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Consumer ElectronicsSpecial Report

Supreme of the screen

by Executive Staff October 7, 2008
written by Executive Staff

The television set has long been the main conditional indicator of the consumer electronics sector, around which industry analysts and brand names make strategic decisions and forecast the future health of the industry. In recent years, the television industry in itself has seen a transformation from older Cathode Ray Tube (CRT) models to Flat Panel Television (FPTV) models that have become increasingly affordable to the mainstream consumer and steering the consumer electronics boom. “It’s the driving force behind the consumer [electronics] boom,” explained Karl Zalum, commercial manager of Philips’ exclusive agent in Lebanon, in reference to the consumer transition from CRT to FPTVs. 

Indeed, CRT models are being relegated to the history books. “It’s already over for these technologies, especially CRT TVs. The CRT factories have already shut down,” Zalum remarked. Recent figures released by DisplaySearch show that globally CRT TVs make up only 43% of TV shipments in 2008 which is far removed from the 77% market share enjoyed by CRTs in the first quarter of 2006. Most of the market share associated in CRT production has been siphoned off to third-tier manufactures that target lower-end consumers, “This sector has been left to ‘Mickey Mouse’ manufacturers in China and India where the market still exists for these products,” Zalum said.

A similar pattern is developing in the Middle East and Africa (MEA), although the CRT shipment volumes still outnumber Liquid Crystal Display (LCD) and Plasma Display Panel (PDP) TVs combined. According to DisplaySearch, shipments of CRT TVs in the MEA remain high, chalking up 71%of total TV shipments to the region. That being said, the trend is starting to take off in the Middle East. “We are selling more LCD TVs than we are selling conventional [CRT] TVs at LG. We didn’t expect that to happen so fast,” observed Selim Antaki, CEO of LG’s distribution agency in Lebanon. Year-to-year growth of Q1 TV shipments in the MEA region paints a clearer picture, with LCDs leading the field increasing by 153% followed by PDPs (104%) and CRTs (20%).

LCDs take the cake

As the TV industry became flatter, two competing technologies squared off to take over from CRT TV sets. Going back to early 2006, PDPs where the cheapest production option and the most readily available on the global market. However, in just a few short months, major consumer electronics brands began to produce LCD TVs en masse, and overran the market with LCD screens. The resulting price competition and availability of LCDs lowered production costs of LCD screens and sank the PDP market, as LCDs took over most of the FPTV market share. “In any business, the business itself usually revolves around one product […] today it’s the LCD,” said Adib Cherfan, CEO of Samsung’s exclusive agent in Lebanon. “The LCD is the cornerstone of any electronics distributor in this market.”

Global figures for LCD shipment rates show a year-to-year growth of 47% and hold a market share of 49.8%, compared to a 7.1% share allocated to PDP TVs, according to DisplaySearch. However, other more industry-specific factors are also being pointed to in order to explain the LCD boom. “One of the first reasons [that LCD took over] is that people associate Sony with higher quality. So [when] Sony began to produce only LCDs, they advertised that LCDs are better than Plasmas,” Antaki said. “Some other manufactures like LG and Samsung have the manufacturing capabilities for both LCDs and Plasmas. They didn’t consider advertising that Plasmas even have some advantages over LCDs.” The trend also applies to consumers’ pre-conceived notions of the advantages of LCD screens over PDPs. “Consumers have been brainwashed to believe that LCD is so much better [than PDP]” Cherfan said, cautioning, however, that “at the end of the day this is really still debatable because it is a different technology and no one can say that one is better than the other.”

Accordingly, the major consumer electronics manufactures either suffered or benefited greatly from the FPTV manufacturing paths they chose as it became evident that there was no going back, “When the issue was which way to go, LCD or Plasma, the big names like Sony, Samsung, LG, Panasonic, and Philips sat around the table to decide which strategy to take,” explains George Khoury, CEO of Khoury Home. “This was a big issue two years ago that made it extremely hard to change course; they [the big suppliers] have chosen their direction and they have to stick to it.”

The third factor attributed to LCDs takeover had to do with sales. “In the showroom, where the purchase is made, you have florescent lighting or you make your purchase in full daylight, [and] LCD looks better than plasma.” Antaki explains. “The sales staff in a showroom doesn’t care about whether you buy an LCD or a Plasma [TV]; they care about their commission. So the customer looks at the TVs and LCD looks better so they make a choice,” Antaki explained.

The final and most pertinent factor was related to size. “The masses will buy smaller sizes and that is the major issue that is [adversely] affecting the sales of Plasma,” Khoury pointed out. Moreover, households with more than one television set were more likely to purchase LCDs due to the smaller size options that were available, “If you have five rooms at home, you won’t install a 42 inch Plasma in each room; you want small sizes,” Khoury said. “You will buy one big size and the others will be LCDs. So you have to decide on the big screen, but for the others you don’t have a choice.”

With all the talk of a LCD revolution it is easy to get caught up in the hype. Many of the major consumer electronics brands did just that last year, when growth forecasts became too optimistic after an initial mass adoption of LCD TVs. The result was an oversupply of LCD screens to the global and regional market. “It’s not only the Middle East that is experiencing an oversupply. The source of this phenomenon is the factories. Growth speculation for a period of about two or three years caused the building of new factories or an expansion of old factories in order to increase supply,” Zalum stated. “However, the market has changed and is not growing as much globally as [previously] predicted and this is resulting in an oversupply. When this happened prices began to drop. On the other hand, two or three years ago we did not have enough supply specifically in Plasma and LCD screens; we would receive around 15% of the quantities that we ordered,” he said.

The oversupply of LCD TVs to the market instantly caused massive price erosion as lack of product differentiation forced retailers to make prices more competitive. The initial blitz to take advantage of profit margins encouraged other brands to emerge and force prices down even lower. “We saw non-traditional dealers in the market such as hyper-markets that are transforming the market into a ‘price busting market’ that creates more demand,” Zalum declared. However, this increased demand could not keep up with the price cuts that where continually eating up margins. “Production was faster than demand,” Antaki explained, “and prices went down in 2007. In 2008 some of the manufactures went out of business as they were not able to follow the price cuts.” 

Many second and third-tier manufacturers of LCD and PDP TVs could not keep up with price cuts due to increased costs associated with panel manufacturing that was not a part of their core business processes. “To be successful in this field, you have to be a panel manufacturer, and you don’t have a lot of these. So a lot of electronics manufactures who didn’t have panel [manufacturing] facilities where buying panels from other manufactures; thus they tried to enter the business and they failed,” Antaki said.

In the end, however, the consumers came back to the major brands. “The market is coming back to the brand, we had been experiencing consumers moving into non-branding products or non-genuine products but now the consumer is coming back to those that are more reliable and more trouble free as per branding and supplies,” explained Chalhoub. Prices have stabilized as distributors and retailers enjoy sustained and medium growth, “because of less competition,” according to Antaki.

Today LCD TVs are selling at affordable and stable prices as well as being available in a variety of sizes and transmission frequencies. Even with an expected 9% year-on-year decline on average prices, there is also ample room to grow in developing economies as LCDs only account for 28% of market share in developing countries as opposed to developed regions like North America, Japan, and Western Europe that already have very high levels of LCD TV share at 80%, 85% and 87% respectively. In terms of the bottom line, major players are seeing growth rates materialize as a result of sheer volume, which has helped to compensate for the decrease in profit margins. “So far the bottom line is increasing because volume is increasing,” said Cherfan, “Of course, volume on margin models has been decreasing.”

Plasmas making a comeback

PDP TVs are on the rise again after being dormant for more than two years — mostly due to new size and resolution categories offered by PDPs. These include the 32 inch model introduced by the US value brand Vizio and Panasonic’s new 46 inch 1080p version — both of which did not exist in the previous year. PDP shipments also grew more year-on-year and over the second quarter of 2008 globally than LCDs (47% Y2Y, 12% Q2Q), registering growth rates of 52% and 22% respectively. With this newfound vigor in PDP growth is mainly being attributed to continuing PDP panel price reductions and the dominance of LCDs forcing PDPs to sell at lower prices. “At the same prices, the customer will opt for an LCD [TV] so plasma manufacturers have to sell slightly cheaper,” Antaki said. This is supported by the latest figures coming out of DisplaySearch, which show the gap between models such as 50 inch HD PDP panels versus 52 inch 1080p LCD TV panels falling from US$620 in Q1’08 to US$480 in Q3’08 and thus decreasing prices of PDPs in relation to LCD screens globally. The result of PDPs being resurrected can only be good for consumers as prices will undoubtedly fall due to competition, as brands increase their panel manufacturing in either LCD or PDP television sets to accommodate for new models.

October 7, 2008 0 comments
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Consumer ElectronicsSpecial Report

Developing the digital world

by Executive Staff October 3, 2008
written by Executive Staff

On December of 1947, a team of engineers at Bell Laboratories in Murray Hill, New Jersey, developed the first functional transistor and spawned the birth of the modern electronics industry as we know it. Today the global consumer electronics industry is valued at over $630 billion and plays at essential role in how we live, play, and work. Over the past couple of years the sector has experienced a resurgence that has resulted in an ever more integrated technological environment where office, mobile, and home technologies are meshing together like never before. As new technologies and increased adoption rates are having a galvanizing effect on consumer electronics sales and investments throughout the region, executives are relying more and more on consumer electronics to play an intrinsic role in everyday life.

Despite a global economic downturn, coupled with perpetually increasing inflation, global sales of consumer electronics will grow nearly 10% in 2008 and hit the $700 billion mark by 2009, according to recent studies conducted by the Consumer Electronics Association (CEA). In particular, the growth in the consumer electronics industry is being fueled by developing economies, and the emergence of large middle classes in those countries who bring with them a newly acquired buying power that has become essential to the growth of the industry.

The forecast for many of the developed economies, however, is not so bright. With growth in consumer electronics leveling out due to mass adoption rates of products such as digital cameras, MP3 players, digital television sets, as well as the effects of a global economic downturn, developed economies such as the United States have been hit the hardest. Nevertheless, consumer electronics sales in the US are doing better than expected with the CEA having to adjust its 2008 expected growth calculations, based on shipping revenues, by $2 billion to $173 billion equaling a growth rate of 7.3% (up from 6.4%). Figures in Western Europe are even lower as the CEA reports a mere 2.3% growth rate for all of 2008.

While higher than expected at the outset of the year, analysts are still hailing the end of the so called “super-cycle” that saw a compound annual growth rate (CAGR) of around 10.7% in the United States from 2002 to 2006, according to the CEA. Some market watchers such as NPD, a leading US retail market research firm, are even predicting growth rates as low as 1-3% for the last quarter of 2008 and all of 2009.

While growth in developed economies is stagnating, the driving force behind consumer electronics growth stems mainly from the BRIC (Brazil, Russia, India, China) economies and the Middle East. The Asian continent is leading this growth as revenues are expected to grow by 16.5% over 2008, according to the CEA. Most of this growth is rooted in India and China who are spurring on the global consumer electronics super-cycle because of their large populations that facilitate consumer electronics product sales across market clusters. “There is definitely a global ‘super-cycle’ that is being driven by Chinese and Indian markets in terms of infrastructure and growth. This cycle started in 2000 and is still going on today,” said Cesar Chalhoub, vice president of ITG Holdings. Furthermore, this foundation for continuing global growth is regarded as sustainable in light of the massive populations of both China and India. “[The] middle classes are emerging in these societies that where traditionally made up of lower income populations,” according to Adib Cherfan, CEO of Samsung’s exclusive agent in Lebanon, “and you have a population of 2 billion or so between India and China, so definitely we will see a lot of growth in those areas and this will continue in the future.”

The Middle East, and in particular the GCC, is enjoying the benefits of the global super-cycle as the consumer electronics industry is

expecting exceptional growth throughout the region in the coming years. As part of her keynote address at the International CES conference in Dubai this year, UAE Minister of Foreign Trade Sheikha Lubna Al Qasimi stated, “The Gulf’s consumer electronics industry is predicted to achieve a 30% growth in 2008.” This trend is also occurring in the wider region. As George Khoury, CEO of Khoury Home, Lebanon’s largest consumer electronics retailer, pointed out, “We are growing at an average of 50% yearly.” The majority of this growth is being attributed to a number of products that are fueling the global consumer electronics market like notebooks which have grown by 87% in the second quarter alone according to the International Data Corporation (IDC). However, the main impetus for growth in the region is the exponential adoption of flat-screen television sets. “We have seen a 100% growth in sales of both LCD and Plasma screens in 2008,” said Selim Antaki, CEO of LG’s distribution agency in Lebanon. 

Investment is also playing a major role in consumer electronics growth as many global players are investing heavily in the region expecting to see large returns over extended periods of time. For instance, Sharp is expecting to increase its annual turnover in the Middle East increase from $200 million today to $500 million by 2011, according Sharp’s Middle East’s Managing Director Tomio Isogai in an interview with Emirates Business 24/7. Added Cherfan, “the Middle East in general is now more and more a strategic market for many of the big [consumer electronics] vendors and players in the world.”

Boom!

The main reasons for such an unprecedented growth rate in the Middle East are rooted in the economic structure associated with developing economies in the region — an economic boom in the GCC fueled by high oil prices and growing government expenditures. “Our region is an oil based income region. Whenever we see a price increase in oil, it immediately induces an excess of cash in the region, so we are definitely enjoying this,” remarked Chalhoub. This increase in buying power is stimulating local markets, as GDP per capita in the region has shot up recently. “The average per capita income for the GCC is likely to reach nearly $30,000 in 2008, more than double the level recorded in 2004,” according to Samba Group (formerly Saudi American Bank). The region is also viewed by many industry players as one that presents a transparent and clear-cut operating environment as well as a gateway to other markets “The Middle East region is relatively more straightforward (with ever more Free Zones emerging) and perhaps more transparent for foreign companies,” said Adam Dent, Optoma’s Middle East & Africa Sales Manager. “The increased economic power of the region is a key driver, as is the fact that it is recognized as a gateway to other significant markets, such as Africa and COS,” Dent added.

Such an atmosphere has encouraged the major players in the consumer electronics market to change their corporate strategies from investing in capital rich and developed economies such as the US, Europe, and Japan to focusing their efforts more on the Middle East and other developing countries. “The boom in the GCC and high oil prices, growing government expenditures and new projects means more business for us. This is different to the US, where there are so many financial problems and a fear of rising oil prices,” explained Isogai.

“In places like the US, Europe or Japan people are pessimistic about the future, but here in this part of the world we see a lot of potential and faster growth for our business,” he said. This investment trend is also beginning to act as a catalyst to the accelerated pace of technological adoption and the production cycle, “as manufacturers see the increased potential of a region, they will invest to gain share in that region through sales and marketing efforts, which causes the whole cycle to accelerate,” according to Dent.

Consumer electronics growth in the Middle East can also be seen as a consequence of high household ownership rates and the emergence of a tech-savvy middle class demographic. “People are more educated — we have more communications in terms of advertising and the Internet, [so] people are more familiar with technology,” Antaki said, a view echoed by Robert Chahwan, general manager of Khoury Home. “Whoever has access to the media and the Internet is demanding more, and this demand is multi-faceted so we need to constantly update our products to meet this demand,” Chahwan said. According to a CEA study, household ownership rates for major consumer electronics products have skyrocketed in recent years with mobile phones leading the way with a 97% ownership rate followed by televisions (88%) and desktop computers (87%).

Age is also contributing to the growth of consumer electronics in the Middle East, where 65% of the population is under the age of 30, according to the Middle East Youth Initiative. Having grown up accustomed to technology this demographic is regarded as a ‘cash cow’ for consumption of consumer electronics goods. “A major issue [in the consumer electronics industry] is that the population scenario in Arab nations […] is composed of about 65 percent young people, which produces a demographic that is tailored to being more tech-savvy,” Chalhoub remarked. Moreover, the ‘Millennial Generation’ (16-27 year olds) in particular is steering demand in the region and worldwide according to a recent study by Motorola. “Technology is the lifeblood of this generation […] It is not surprising therefore to see their influence on technology purchasing,” said Joe Cozzolino, corporate vice president and general manager of Motorola Home & Networks Mobility Europe Middle East & Africa (EMEA).

Political Uncertainty

Despite all the promise in the regional consumer electronics industry, lurking on the horizon is the constant threat of political uncertainty that has plagued the Middle East and North African (MENA) region for decades. Political instability has already taken its toll on markets such as Lebanon. “The confidence factor of the consumer was not high and was very moody. Every time you had an explosion or a postponement of an election people were postponing their decision making,” stated Antaki.

“Everyone feels like the area is passing through a stressful time, especially with what is going on in Iran and Israel. Political struggle is a major constraint to enjoying the prosperity that the oil prices now bring and this reflects on Lebanon instantly,” Chalhoub pointed out.

He believes that it is not only politically volatile countries like Lebanon that are losing out on potential growth opportunities, but also the region as a whole, as some FDIs are reluctant to invest too heavily in the region.

“The main concern and issue that is restraining this growth is the political struggle in the area. If we have the right environment to really absorb an excess of cash and the prosperity of the region, I think we would be better off by far,” explained Chalhoub.

October 3, 2008 0 comments
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North Africa

Mettle’s free press

by Executive Staff October 3, 2008
written by Executive Staff

September was a bad month for Nhial Bol, editor and owner of Sudan’s The Citizen newspaper. Shut down by the national government Bol had to move printing from Khartoum to the Ugandan capital of Kampala, nearly 2,000 kilometers away, and completely restructure his company.

The newspaper business has never been easy in a country strangled by war, dictatorship and a complex ethnic and political make up and The Citizen has been through a myriad of troubles before, including forced closures and censorship.

And like most of the other few South Sudanese-owned and orientated papers Bol has struggled in the South’s narrow, post-conflict economy to get a good advertising base for the paper, well trained journalists and some kind of a decent readership.

But Bol is passionate about getting information and news to his people, who had been deprived of such access by decades of war. A well-known maverick figure in the South’s capital Juba, he is confident that his new plans to adjust the way his newspaper works will mean that it will slowly also become lucrative. 

Shut down

On September 1, The Citizen and fellow South Sudanese paper Sudan Tribune received letters from Khartoum’s National Press Council (NPC) announcing that their printing licenses had been revoked.

Bol and Sudan Tribune’s editor and owner William Ezekiel were told they had to move head offices to Khartoum, hire at least 10 NPC-approved journalists each — a financial death knell — and fire those already on their books if they wanted to be able to print in Khartoum again.

The editors said they believed the real reasons for the shut down were political; they had both been accused of being over-critical of the Khartoum government in the past. Media watchers agreed.

“Khartoum is using the NPC as a tool,” said Richard Mogga, the Juba representative for the Association for Media Development in South Sudan. He added that the action was strongly against the spirit of the 2005 North-South peace deal that ended more than 20 years of civil conflict.

Under the accord, the South was given its own semi-autonomous government, meant to use its share in Sudan’s oil revenues to start putting infrastructure in place and encourage economic growth. The media and civil society in both the North and South was supposed to flourish in the liberal atmosphere of peace and promised democratization. 

Whatever the cause of the closure, the papers bled money every day of it. Ezekiel estimated a total loss of up to $300,000 during his five days off print and in weeks before when complete print runs were seized almost every morning by Khartoum’s security men.  

For Bol, it was the final straw. He had already lost thousands of dollars in advertising through previous shutdowns that had let clients down. Censorship often meant The Citizen’s hottest political news and editorial was removed, lowering sales. “There were times I was selling only 1,000 copies. They even took photos out,” Bol said.

He traveled to Kenya and Uganda and negotiated a new printing contract with Kampala’s major daily, The Monitor, which also owns its own press. The new deal provided Bol with a solution to Khartoum’s strictures. But printing will be more expensive and getting the paper into the South will involve new complex logistics.

“Now we will only print twice a week. We will bring 4,000 copies by land and 1,000 by air,” Bol said, adding that he will also have to double the price of the paper to 2 Sudanese Pounds in order to make up for higher transport costs. He has also lost his Khartoum market and has dropped his print run from 7,000 copies an issue to 5,000.

In Khartoum he was printing daily and Bol knows fewer issues will mean less advertising overall, possibly less interest from advertisers generally for spots in the bi-weekly and a decline in readership.

“But we will improve the quality and the size of the paper,” Bol said. He is also planning on including longer features and informative articles hoping to draw in more readers. “We will also include a lot of opinion and editorial. We are going to be even more critical of the regime than before,” he said cheerfully.

The Sudan Tribune is also planning something similar, but less drastic. Ezekiel was given back his license and will continue to print in Khartoum but will also sign a deal with the printing house that produces the Nairobi Star tabloid to print in Kenya as well. South Sudan will be supplied from there. It is a difficult way to run a paper, but Ezekiel said he cannot afford to rely just on Khartoum.

Bol also wants to wean his paper off its dependence on the Internet. All of the South’s papers are bulked up with articles cut from the World Wide Web, pasted together with bleary photographs.

Many of the pilfered articles are of not much interest to average southern Sudanese, which means that the papers often lack focus or a sense of integrity. For example, one paper recently printed a plagiarized iPod care guide for its war ravaged readership that mostly has no access to electricity. Because all the papers do it, they often also end up being near-identical reads except for the fiery editorials.

“The educated are looking for more analysis and wider and better news,” said Stephen Tut, old media hand and editor of Post, a South Sudan magazine. But he understands that the cut-and-paste culture is partly a result of a lack of funds and under-trained journalists in the southern papers. Like other magazines, his is fully funded by a western non-governmental organization interested in supporting democratic change and media rights.  

Some aid and development agencies with “softer” pursuits in the South — governance and rule of law as opposed to increasing bore holes — have proved keen direct supporters of magazines and papers.

They also pay for expensive supplements on the benefits of democracy or condom use or on any of a range of other contemporary issues. It seems like a good deal: the agency gets to tell its donors it has encouraged free and fair elections, safer sex and other noble goals and the paper gets quick cash and educative material.

But Bol is serious about not allowing The Citizen to rely on this kind of income, although his first Kampala-printed edition ran a UNICEF insert that earned him $500, because, as he pointed out, “It encourages editors to just search for donors. Nobody is focusing on the newspaper.”

New business

Together with a new printer, Bol said he will adopt a leaner approach to the paper, by shutting down his main office in Khartoum and firing most of his staff that cost him $8,000 a month on salaries, even though with the South’s intensively protectionist labor rules he will have to pay some $30,000 in pay-offs. He is also looking for buyers to take over up to 50% of the paper.

But Bol is most excited about plans to get to the root of his — and the rest of the southern papers’ — problem.

“We have collected letters of interest from papers here. We are looking for a loan of $600,000 to buy a second-hand printing press,” Bol explained. Juba’s branch of the Kenya Commercial Bank is looking for 18% interest but Bol thinks with the buy-in of three or more local papers he will be able to pay back up to $50,000 a month.

Few copies of any of the South’s papers are sold outside of Juba. The South’s extremely low literacy rate — a joint United Nations and government report put it at 15% — is partly to blame as is the widespread use of Arabic rather than English in the larger towns that are usually former garrisons controlled by Khartoum during the war.

But sheer geography — the under-populated South is the size of Turkey — and a very poor road network also form major challenges. One town within easy reach and on the bus route from Uganda to Juba has already proved good for sales.

Bol is planning a distribution network for The Citizen that other papers can also buy into. Transporting the papers in bulk will make the effort worthwhile and slowly encourage readership.

Buy me

The Juba Post reached international fame in 2006 when the British Broadcasting Service (BBC) website picked up the ‘Man Marries Goat’ story that became one of the BBC’s most read stories that year.

The first issue had come out on January 9, 2005, the day the North-South peace deal was signed. The paper did much of its important growth and training with donor money. But it then struggled through a sudden loss of this cash source and now survives off advertising in the 3,000 copies of each edition printed. However, it has been hard to cover printing costs of $450 per run and editor Charles Rehan admitted the paper has a hand-to-mouth existence. Flying the papers from the Khartoum printer costs another $500 per edition.

The bulk of advertising is not from the small private sector. Most of the ads are from non-governmental organizations and United Nations agencies looking for local staff. Luckily for the Juba Post, NGOs are happy to pay $1,000 for a full page spread large enough to include requirements for the job on offer. Regulations for institutions like the government and World Bank force them to advertise for construction and other contractors and these ads also drum up important income for the paper.

But these kinds of institutions often come with large bureaucracies that take months to clear payments often from as far away as New York. The paper has lost staff and lacks flexibility because of the associated cash flow problems, Rehan said.   

But according to the editor, the private sector is just not orientated towards advertising. The South’s post-peace business community wants to make profits as quickly as possible in case war breaks out again, he said, and is not interested in investing in increasing awareness of their brands. And there is just not enough business for competitive thinking to have kicked in, he added. Large international companies, like Zain, that could easily afford the advertising seem to not think it is worth their while to bother with the southern papers’ small print runs.

“We need a bigger business community here to make that work,” Rehan said, although he also admitted that the Juba Post’s donor money origins may also be why the paper’s marketing is so weak. 

Other problems are also encountered in the hunt for advertising cash. “Advertisement in Sudan is associated with corruption. We are not using the right language and we don’t take bribes (from officials placing adverts),” Bol said.

Rehan also admitted that part of the problem could be exposure. All of the South’s papers — not just the Juba Post — are underexposed. While few of the papers could afford to do a serious advertising campaign, it is less understandable why it is so difficult to find a paper. Only a handful of shops sell all the papers every day.

Rehan thinks the time could be ripe now that traffic jams have begun to develop in the South’s capital to begin a new technique. “We have found three boys and they are going to sell the papers on the streets on commission,” he said.

But to Paul Jimbo there is nothing wrong with the business environment, young and raw as it may be: the papers are just not working hard enough. He works as a journalist for the Southern Eye — a colorful Ugandan-printed paper — but is also paid on commission for any adverts he finds.

And it is clear where the money is. Jimbo has just signed an agreement with one of Juba’s numerous new hotels for $14,000. He has come up with an imaginative idea, familiar to many readers in the region: the Southern Eye will do a two-page puff piece on the hotel and in exchange its owners will buy a series of ads.

When there is an especially interesting front page on the paper, Jimbo will start knocking on doors, offering front page banners and full color ads to run next to the headline, unheard of behavior in Juba but lucrative.

The content of the paper is similar to the others, but the Southern Eye looks familiar to Southerners who have spent time in neighboring Kenya or Uganda during the war years, a group that includes most of the educated. This professional look may be partly why the paper does better on the advertising than the others even though it is irregular in its appearance in Juba.

“There are more hotels now so there is more competition; they are keen to advertise,” Jimbo said. He pointed out Juba’s newest acquisitions, huge billboards. “There’s money to be made,” he laughed. “You just have to see it and try.”

October 3, 2008 0 comments
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North Africa

Awash in Cash

by Executive Staff October 3, 2008
written by Executive Staff

Who is really profiting from Algeria’s oil revenues? This question is fueling a heated public debate in the country. Former political officials, economists, and even political parties are questioning the state’s management of the country’s exchange reserves, estimated in June at $126 billion thanks to increases in oil revenues. “Why are exchange reserves being invested in banks in the US?” some wonder, and “Who is really managing these reserves?” Many are nagged by suspicions that the money deposited in American banks might not be sheltered from the mortgage and financial crises in the US.

Smail Goumeziane, former Minister of the Economy, recently added fuel to the fire. “Politically, is it just to finance the Americans’ military activities?” he asked, “And economically, is it fair to finance the budget of a country that subsidizes agribusiness giants in order to artificially dope their competitiveness, so that they have an unfair advantage over the numerous small-scale farmers in the third world? Socially, is it just to contribute to the financing of American technological research when this sector suffers from serious organizational setbacks and lack of resources in Algeria?”

Up to 70% of Algeria’s exchange reserves are currently invested in sovereign deeds or treasury bonds abroad. These investments generate a surprisingly low interest rate of 2%.

In most regions, revenues generated by natural resources are assigned to regulate exchange rates, especially in oil-producing countries. With the price of oil surpassing all former thresholds, and Algeria’s exchange reserves swelling, public debates over the management and investment of exchange reserves have become more urgent than ever. In seven years, Algeria has seen oil revenues rise from $10 billion in 2000, to $80 billion in 2006, to nearly $100 billion at the end of 2007, to close to $130 billion halfway through 2008. The state has centralized more than $42 billion in a special Revenue Regulation Fund (Fonds de Regulation des Recettes, or FRR). But Algerians wonder why such sums of money are being invested in US banks for interest rates not exceeding 3%?

Goumeziane has stated that the state only uses the profits earned on oil and natural gas for purely structural reforms. But many Algerians see no productivity in this domain, and grow increasingly frustrated with the lack of visible benefits, while Algerian youth, 75% of the population, face rising unemployment and bleak prospects.

America’s mortgage and financial crisis has not fazed the Bank of Algeria (BA), which recently dismissed the risk an international crisis could pose to the portion of exchange reserves invested in US banks. The BA has stated that the risk on this part of the exchange reserves “is a good guarantee for the creation of currency at the internal level,” adding, with little elaboration, that the Bank is investing reserves “in conformity with international norms,” in order to “be able to intervene at any moment on the exchange markets.” It further elaborated that Algeria will continue to reconstitute its exchange reserves so as to face monetary crises, and guarantee the level of real exchange of the national currency.

Another dark cloud menacing Algeria’s ‘petrodollars’ relates to the currency of their investments. On this point, the Bank of Algeria seems to proceed prudently, at least according to the declarations of its Governor Laksasi, who said that “a portion of the reserves in dollars was converted, at an opportune moment, into euros.”

M. Lamiri, an Algerian economist and international consultant, said that oil revenues invested in American treasury bonds are safe from the crises flogging the global economy. “These investments in state bonds are insured by the US. Algerian investments are not in danger,” he predicted. However, he reproached the low interest rate that applies to these colossal sums. “It earns a maximum of 4% annually while it could earn up to 12.7% a year in a country like Norway,” he said.

Are there better prospects for investing Algeria’s swelling exchange reserves? The state has shot down the notion that a sovereign fund could potentially yield more profits on oil money and President Abdelaziz Bouteflika stamped a categorical ‘no’ onto the subject. “Some have suggested that we embark on the adventure of a sovereign fund in order to secure a higher return on our exchange reserves abroad. I feel that the country continues to have an enormous need for capital, for the development of the national economy,” Bouteflika expressed  in September.

The country’s premier promised that new construction projects will be launched as part of a new program for developing the national economy, starting in 2009. These projects will draw on the wealth created by the investment of exchange reserves.

But Algerians wondering which financial policies will ensure the investment of exchange reserves are profit-making. They hope to find an answer fast, before they are stuck with a far more uncomfortable question: Where did all the oil money go?

October 3, 2008 0 comments
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North Africa

Tripoli calling

by Executive Staff October 3, 2008
written by Executive Staff

Libya’s telecommunications sector has seen rapid growth over the past several years, culminating in the creation of a third mobile operator.

During its third congress of 2008, the Libyan government gave the green light to various Libyan companies to materialize a new series of large-scale projects. The Libyan Fund for Economic and Social Development is now authorized to create a third mobile telephone operator, while the National Organization of Scientific Research has obtained authorities’ approval to sign a contract to launch a Libyan satellite for remote sensing purposes.

Improving infrastructural facilities is essential in accomplishing these large-scale projects, and the government plans massive investments in infrastructure over the next ten years. International groups like Alcatel, Siemens, Ericsson and Nokia have already begun operating in Libya, and developments are offering improved opportunities for small and medium-sized businesses to access the internet and IT. The government is investing as much as $15 million in setting up an information network to link up Libyan banks. 

The public and private sectors have much at stake in advancing facilities and services related to new information and communication technologies. Foreign oil companies, in particular, require adequate infrastructures to be able to carry out their projects.

Outperforming expectations

In spite of low expectations during the launch of telecommunications sector in Libya in 1995, it has swiftly developed and adapted to local needs. The first mobile operator, Al Madar, has benefited from the iron will of the Libyan General Company of Post Offices and Telecommunications (GCPOT) to promote this sector, giving citizens the opportunity to access not just mobile, but also information and communications technologies.

In 2004, equipped with its experience with the first GSM operator, GCPOT launched a second mobile telephone company, Libyana. Such step-by-step policy-making demonstrates that Libya has proceeded with prudence in this domain, aiming to assure quality service and performance based on state-of-the-art technology and a viable economic yield.

Libyana and Al Madar, who currently share access to the more than 2 million subscribers in the country’s market, have been able to keep up with new technologies and respond effectively to the needs of the local market. The objective now is to commission 9 million telephone lines, 2 million fixed and 7 million mobile, for Al Madar and Libyana by the end of 2008.

The creation of new lines is a necessary accompaniment for the technical progress being made in the domain, and will allow Libyan service providers to benefit from and deploy state-of-the-art technologies. Libyana, for instance, recently launched its third generation service, offering subscribers communication by sound and image, reception of Internet service at 384kb per second, television and transmission of MMS.

Al Madar plans to evolve by luring in a wider portion of the public with lower priced subscriptions, to compete with Libyana. Al Madar recently mutated into Al Madar Al Jedid as a sign of its will to transform and become more competitive, through enlarging its field of activity and subscriber-base.

Going WiFi

In another indication that the government is pushing for the sector’s development, in April 2008 Libya Telecom and Technology, the country’s principal provider of Internet access services, signed an accord with Alcatel for a WiMAX project that aims to bring coverage to the majority of the country’s regions and is scheduled to take off some time later this year.

Moreover, at a meeting of the General Libyan Council of Planning, the government announced that its 2008 development program includes a provision to cover the entire Libyan territory with a mobile telephone network, as well as to extend the fixed telephone network by adding around 1.5 million new lines.

The economic success of the two mobile operators Al Madar and Libyana has stimulated the state to consider listing them on the stock exchange, with the aim of allowing the greatest number of Libyan citizens to benefit from their dividends. In addition, the communications sector in Libya directly contributes to the financing of the state treasury, in coordination with a new angle to diversify the country’s sources of revenue.

Developments like the addition of a third operator and 3G services point to a promising future for telecommunications in Libya. The quick pace of developments also augers well for the sector’s ability to keep up with ever-changing technologies. The population and the country’s development have a lot to gain.  

October 3, 2008 0 comments
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North Africa

Open skies to Europe

by Executive Staff October 3, 2008
written by Executive Staff

As Morocco moves forward to meet tourism development targets for 2010, the decisive liberalization of the kingdom’s air transport is beginning to bear fruit. Tourism arrivals registered a year-on-year rise of 14% in 2007, according to the Ministry of Tourism, bringing a total of 6.72 million visitors to the developing country. Building up its tourism industry is a top priority for this destination, which is a mere two hour flight from major European cities like Paris and Madrid.

Morocco and the European Union signed an Open Skies Agreement in 2006, paving the way for growth in the underdeveloped Moroccan air transport sector as well as heightened competition for its national carrier, Royal Air Maroc (RAM). Competition from low-cost European airlines is already bringing Morocco closer to achieving its goal of 10 million tourist arrivals by 2010, but some are worried about the effect of competition on local carriers.

Although the conclusion of the agreement gave rise to initial concerns about allowing European low-cost operators to compete with local carriers, most in the industry agree that the overall impact has been largely positive. The local air transport industry has capably adapted to the heightened competition, with the launch of two local low-cost carriers, AtlasBlue (a low-cost subsidiary of the national carrier RAM) and Jet4You. These companies are both striving to remain competitive in local markets, as well as to capitalize on the new access to European markets.

“The liberalization of air transport in Morocco is very positive for Morocco,” said Karim Baina, vice-president of Jet4You. “We have seen immediate results. There was a boom in air transport and in the number of clients, passengers, and tourists who come and discover Morocco. When the lock on air transport was removed, this led to the creation of new operators like Jet4You. It led, as well, to greater supply in Morocco. By raising the supply, this has allowed us to lower prices on tickets and thus to make Morocco a more attractive tourist destination, both in terms of fares, and in terms of visibility for European consumers.”

Decade of reforms

Since Mohamed VI ascended to the throne nearly a decade ago, the kingdom has pushed through a number of free-market reforms, including the liberalization of finance, banking and trade. It has also emphasized social reforms, for instance by reworking the Moudawana to improve women’s rights and organizing historical forums to address the former regime’s human rights abuses that had been never been publicly acknowledged. Such reforms testify to a modern, more open Morocco. This Morocco is eager to advance to international standards of political and economic practices, and to become more business-friendly in the eyes of foreign investors and trade partners. Its courage in confronting the economic risks of globalization head-on have been paying off, with soaring levels of foreign direct investment and a boost in tourism indicators.

Air transport liberalization dates back to 2004, when Transportation Minister Karim Ghellab laid out his plan to triple the availability of international air transport. King Mohammed VI expressed his support for the strategy in a royal letter, where he stated, “As we had highly recommended, the project to reform the map of the skies has just been put into effect. This will allow not just for the sector’s liberalization, but also for reducing transport costs, greater fluidity and the appropriate coordination between issuing markets and tourism zones.”

In 2006, after a successful lobbying campaign for a single comprehensive agreement with the entire European bloc, Morocco became the first non-EU country to conclude a complete aviation agreement with the EU. The Open Skies Agreement abolished restrictions and limits regarding passenger transport between the EU and Morocco, by both Moroccan and European carriers.

This agreement was a major achievement for the kingdom, as in the absence of one comprehensive agreement, Morocco would have been forced to spend years renegotiating bilateral accords, some of which date back to the 1950s, with each individual EU member. The Open Skies Agreement swept away air transport barriers between Morocco and the entire realm of its number one trade and tourism market, Europe.

One year after the conclusion of the Open Skies Agreement, more new aerial routes were opening in Morocco than in any other country in the world. They now link untapped tourist markets in Europe to seductive destinations like Marrakech and Agadir. Within the European market, the industry has seen a notable rise in traffic between the UK and Morocco: according to the Ministry of Transport, 359,000 passengers travelled between these two countries in 2005, up 62% from 223,000 in 2003. Three British carriers began operating regular and charter flights between the London/Manchester and Marrakech/Agadir regions since 2004. Already popular routes like Paris-Casablanca and Paris-Marrakech are reinforced by the entry of new carriers who create a higher volume of supply to accommodate increasing numbers of tourist arrivals. The multiplication of routes between Morocco and Europe also strengthens North-South relations and business links.

A sky full of new players

Since 2004, 22 new foreign companies have begun offering regular flights to and from Morocco, though European companies are not the only carriers flocking here. In addition to 19 new European companies, including low-cost powerhouses like RyanAir and EasyJet, MENA providers like Libya’s Buraq Air, Ettihad of the UAE and Turkish Airlines have also initiated regular flights to and from the kingdom. Air Arabia, the MENA region’s largest low-cost carrier, just announced plans to set up a new hub in Rabat planned for opening in 2009, featuring a fleet of Airbus A320 aircraft.

Passenger traffic rose 16.5% between 2006 and 2007, and the National Office of Airports (ONDA) has overseen infrastructure improvements throughout the country to accompany the opening of skies above Morocco. The Casablanca and Marrakech airports, the two largest, recently each received a new terminal, while a $880 million investment between 2004 and 2007 targeted other projects including Tangier, Essaouira and Dakhla.

Another provision of the Open Skies Agreement calls for the improvement of security and safety procedures, although one security expert, who spoke on condition of anonymity, pointed out vulnerabilities and ineffective security in the airports. Attacks like 2004’s suicide bombings targeting foreign symbols are the most significant threat to tourism development goals, and the security provisions of the Open Skies Agreement had better bring standards up to international levels.

But in the end, Morocco remains a relatively peaceful, business-minded tourist destination with broad appeal to tourist-issuing markets in both Europe and the Middle East. The country has boldly wagered its future on its ability to attract tourists, although some argue the state risks too much in making economic development dependent on such a fickle industry. No doubt a more diversified economy would be better protected from market fluctuations.

But with a wager this big, the country is making every effort to ensure a smooth evolution towards systematic goals, whose horizons of 2010 and 2012 are suddenly not so far away. The liberalization of the air transport sector has already paid off by raising the number of tourist arrivals, improving the quality of services through allowing in new competition and bringing the country’s airports and servicing fleets up to speed. Morocco’s regional neighbor Tunisia is following in its footsteps, and entered into talks towards its own Open Skies Agreement with the European Union in September.

The liberalization of air transport in Morocco has been, up until now, a well-coordinated effort with a perceivable immediate impact. However, rising oil prices and a downturn in the global economy could pose significant challenges to the air transport sector and to global tourism over the next few years. Already, flights are becoming more expensive as fuel prices hover around the $100/barrel mark, and air companies are forced to add fuel charges to normal passenger fares to absorb extra costs. If European economies continue to suffer the fallout from the worsening financial crisis in the US, the next few years could mean stagnation or decline in the numbers of tourists travelling from Europe to Morocco. When 2010 has passed and the country considers its next round of strategic development plans, it may well apply the same kind of goal-oriented mobilization of both private and public sectors to stimulate other cornerstones of the economy, like the services sector.

October 3, 2008 0 comments
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GCC

Consumption – Abu Dhabi trims edacity

by Executive Staff October 3, 2008
written by Executive Staff

With a construction industry that accounts for 68% of energy consumption, Abu Dhabi has set its sights on energy efficient construction. The government of Abu Dhabi has introduced an initiative, Estidama 2030, which will establish local and regional standards for energy efficient construction.

Estidama is the Arabic word for “sustainability” and the budding initiative, although still in the planning phase, includes the strict Estidama New Building (ENB) guidelines for construction projects, aiming at a 30% reduction in the city’s energy and water consumption.

Dar Al-Estidama is a private company providing consultation on the Estidama 2030 initiative. According to the company’s website, Dar Al-Estidama is particularly interested in “reducing CO2 emissions, construction and demolition waste and indoor air pollution.”

General Manager Kai Schlenther described Dar Al-Estidama’s task as “caring for sustainability in buildings and concentrating on environmental issues inside [buildings].” He explained that proper insulation can reduce energy use up to 20%.

Current sustainability standards in the UAE are based on the American LEED system. Yet Schlenther sees the Estidama 2030 initiative as “more formulated to the climactic conditions of the region than LEED.” For example, reducing water consumption is crucial as each person in Abu Dhabi consumes around 550 liters of water per day.

Schlenther noted slow change of national sentiment. “It has been difficult to convince people of the benefits. We have told people that it’s not just about nature but also financial savings,” he said. To a society that prioritizes wealth over the environment, Schlenther makes a point to tell his clients, “Look, you are saving millions of dollars!”

October 3, 2008 0 comments
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GCC

Equality – Gender and work

by Executive Staff October 3, 2008
written by Executive Staff

By Western standards, the Middle East workplace has moved slowly in its acceptance of women in the traditionally male-dominated workplace. A recent survey conducted by Bayt.com and YouGovSiraj, “The Women in the Middle East Workplace,” monitored women’s perceptions of their work environment promotion potential, gender-specific benefits and salary satisfaction. Of the surveyed women, 60% felt that they were treated equal to their male co-workers while 23% reported inferior treatment and 7% reported superior treatment. Differences in perception were apparent among Western and Asian women as well as Arab women working in their home country.

Dr. Dima Dabbous-Sensenig, director of the Institute for Women’s Studies at the Lebanese American University was not convinced that the study accurately reflected women’s perceptions of their work environment. “Often, when women are asked, ‘are you being discriminated against in the workplace?’ many will say, ‘no’ yet there is a big difference between perception and reality,” she said, noting that in her view the 60% rate of perceived equality in the workplace is “a high rate, yet does not account for the differences in legal and cultural understanding of what constitutes discrimination or harassment.”

Climbing the corporate ladder is one of the most prominent concerns of working women.  In the survey, 41% responded with a pessimistic outlook on this matter — most of them being GCC nationals. Among Asian women, 47% saw slim chances of promotion over their male counterparts. The generalization of disparate individuals and job sectors opened up further questions for Dabbous-Sensenig. She specifically questioned the ethnic categories defined by the survey. “What does the category of Asian women include? South Asians? East Asians? The category must be further defined,” she said.

Equal pay for equal work has long been the chant of women’s rights enthusiasts. Yet 46% of survey respondents reported lower salaries than their male colleagues. In this category, Asian women, at 58%, reported the most pay discrimination. Throughout all job sectors, Dabbous-Sensenig said, “I’m sure there is a lot of pay discrimination going on because people are told not disclose their salaries. For this reason, women can’t tell if they are being paid less than men.” She also noted that the majority of problems women face in the workplace are “less obvious, indirect structural forms of discrimination.”

October 3, 2008 0 comments
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GCC

UAE/UK – Culture’s commerce

by Executive Staff October 3, 2008
written by Executive Staff

Middle Eastern culture has raised much curiosity  among Western expatriates traveling to the region. Each year, the UAE receives 1.1 million British tourists. Additionally, 150,000 British comprise a large and influential expatriate community in Dubai.

The British Business Group (BBG) and the Sheikh Mohammed Center for Cultural Understanding (SMCCU), well aware of Dubai’s place as the Middle East’s major cosmopolitan commerce destination, have a special interest in helping Western expatriates harmoniously merge the two worlds.

SMCCU and BBG coordinate cultural events and networking activities to facilitate the cross-cultural interaction necessary to forge strong business relationships. During Ramadan, Iftar dinners prove an ideal opportunity for those of diverse backgrounds to reach across the East and West cultural divide. The dedication of both the BBG and SMCCU to the promotion of active dialogue between different cultures contributes to Dubai’s international reputation as a foreigner-friendly city.

Sharifa Madgwick, general manager of SMCCU, commented on the center’s Open Doors, Open Minds program, saying that “We are very happy to step forward towards cultural understanding.” She described the center’s overall goal as “building bridges of communication in the business community and giving expatriates the opportunity to learn about cultural differences.”

SMCCU offers a variety of services including cultural lunches, spoken Arabic classes, corporate training and guided tours through the Bastakiya district. The center also gives tours of the Jumeirah Mosque which was the first to open its doors to non-Muslims.

Regarding the UAE business environment, Madgwick pointed out that, “Traditionally, business here takes place in the majlis — a place in the home for meeting and discussing work matters over coffee.” She mentioned that majlis gatherings do not often include females. “A lot of business between locals and expatriates happens in an office setting, yet there are cultural differences in manners and etiquette that Western expatriates find confusing,” Madgwick added.

October 3, 2008 0 comments
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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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