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Editorial

Avoiding the storm

by Yasser Akkaoui October 3, 2008
written by Yasser Akkaoui

The Middle East escaped the brunt of the September 15 global meltdown; the subprime securitization lesson is one that should be well heeded. The US and the UK paid big for giving credit where credit wasn’t due and will be picking up the pieces for some time to come.

The Gulf should not face this problem. The banking sector can control local credit, which, unlike the US, is still awarded on a strict merit basis, while outside investment, say from Russia or the Far East should, by and large, not present that much of local problem should a major default occur. The risk, should there be one, lies in the uncovering of any creative financing instruments — the ones that are tied to a financial hair-trigger — that we still don’t know about and which might, like a nasty jack-in-the-box, pop up and surprise us on an idle Tuesday afternoon. For one thing is certain, the relatively young Gulf markets and the Gulf regulatory bodies are untested in dealing with any financial crisis let alone a tsunami such as the one that hit the US and UK banks.

Talking of property, Dubai may soon find itself in a bit of a mini pickle. Quite simply the town has become too expensive to live in for people, who would, quite reasonably, expect to be able to. Rent or mortgage repayments are normally calculated at one third of a person’s income and the sad fact of the matter is that Dubai rents are out of sync with salaries. This is due to an oversupply of one type of property developments and a lack of what we might call “regular” homes.

The astronomical rents have already had an impact on a business community unwilling to move out of the center and face the daily nightmare of commuting. While some companies are consolidating, others are scaling down their back office operations, keeping only vital front of house staff because the town is simply becoming too expensive to keep them there.

We may have escaped one storm; let’s just pray another is not looming on the horizon.

October 3, 2008 0 comments
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Banking & Finance

IPO Watch – A rock in the storm

by Executive Staff October 3, 2008
written by Executive Staff

Lehman Bros., Merrill Lynch, Fannie Mae, Freddie Mac, Countrywide Financial and Bear Stearns. These are some of Wall Street’s oldest and largest financial firms. They all have one thing in common: they have either been seized or outright gone bankrupt. The credit crunch, which began in the real estate market, has become the biggest global financial crisis in decades for the international business community, negatively affecting all global markets including those of the MENA region.

However, despite slowing global growth and the meltdown in US markets, Saudi Arabia, the Middle East’s largest economy and the world’s biggest oil producer, continues to register a respectable amount of IPO announcements. In September four new IPOs saw the light with a total estimated value of $1.5 billion. Meanwhile in Kuwait, the region’s largest telecom company, Zain Group has recorded the largest ever capital increase in the country’s history, raising $4.49 billion with over 1.4 billion subscriptions.
Al-Ittefaq Steel Products, Saudi Arabia’s third largest steel producer, said it will offer a 30% stake in an IPO in the last quarter of 2008. The company did not disclose the amount it would like to raise, but the company’s CEO, Shabir Rafiqi, told the press that “after the valuation the company will decide whether to go for a capital increase or sell only existing shares.” In the transportation sector, the Saudi- based National Air Services, or NAS, will launch an IPO in late September or early October to sell around 30% of its shares. The executive jet charter firm is seeking to raise $600 million. The proceeds are expected to be used to purchase several new aircraft. NAS is also expected to start new flights to Egypt, Jordan, Syria, Lebanon, India and Pakistan.
Saudi-based Al Tayyar Travel Group said it’s seeking the approval of the market regulator to launch its initial public offering in the last quarter of 2008. The company will be offering 30% of its share seeking to raise around $320 million. Sources close to the company say the IPO might take place in early October. Also in Saudi Arabia, Coast Cement or Al Sahel Cement Co., plans to sell 50% of its shares in an IPO and the other 50% in a private placement in the last quarter of 2008. The shares will be offered at SAR10 ($2.67).
Moving to the region’s hottest economy, two announcements came out of the UAE last month. The consumer goods company, Aswaaq, said it plans to offer 55% of its shares in an IPO in October. The company did not disclose the amount it seeks to raise but said it has plans to build and run 35 outlets in Dubai over the next seven years. In the precarious real estate sector, Al Benaa Real Estate Investment said it plans to launch and IPO in the fourth quarter of 2008. Although the company did not reveal the amount it wants to raise or the stake it will offer, analyst say the company will probably offer 50% of its share to the public.
Although analysts’ opinions vary on the consequences the collapse of Lehman Bros and Merrill Lynch will have on the region’s markets, they do agree that whatever happens it will be a short term blurb. The question on the lips of pundits in the US is “Who’s next? ” The consensus among US analysts is not whether the turmoil will continue, but rather for how long, with how many more casualties, and at what cost? But the economies of the region continue to weather the storm in the global financial markets and local experts say the downturn in US markets and high oil prices will only drive investors into emerging markets in record numbers.

October 3, 2008 0 comments
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Banking & Finance

Investment – Royal capital

by Executive Staff October 3, 2008
written by Executive Staff

High oil and gas prices in recent years have brought windfall profits to companies and natural resource-rich states alike. With a large concentration of two extremely valuable commodities, the Middle East has enjoyed the benefits of its riches but has managed its oil wealth in smarter fashion than in prior oil booms. Based on the precedent set by the Kuwait Investment Authority (KIA), other oil states in the region have created sovereign wealth funds (SWFs) to ensure that oil price downturns do not dry the liquidity available.

Luckily, unmatched price rises in the barrel have added to the coffers of several other regional SWFs, including those controlled by other authorities in the Gulf Cooperation Council (GCC) as well as Algeria and Libya. With extensive pools of capital, SWFs are actively maintaining and building relationships with asset managers who can put their money — estimated at over $1.6 billion for 15 of the 17 ‘official’ SWFs — to work. Some have even speculated that SWFs will replace banks or overtake Wall Street during a US slowdown by providing the debt necessary to finance firms with operations stuck in the turmoil of the credit crunch.
Enter private equity. An excessive capital base of these SWFs has generated the need for financial intermediaries and new asset classes to diversify ownership among several sectors and regions. The appeal of private equity is based in the nature of the asset class as extremely relationship- driven and without regional or sector boundaries. With PE funds offering a bounty of target portfolios, from pan- emerging markets to US-specific funds to pan-industry or industry-specific funds, the available choices are immense and allow limited partners (LPs) to weigh in during fundraising.
Private equity fund managers are, in turn, attracted to the opportunity to work with SWFs as their investment philosophies — to maximize returns and add value to assets to be exited in a few years over an investment with a longer time horizon — are parsimonious with their own views. In what has blossomed to be a complementary relationship, sovereign wealth has become a strong limited partner for private equity funds.
The less-concrete drivers behind this style of partnership between governments and fund managers are illustrated well in a Norton Rose survey of professionals in the industry. Increased activity between SWFs and private equity firms is likely to be through co-investments in deals, by SWFs taking stakes in established private equity managers, and because SWFs will invest directly in private equity funds. With both entities driven towards convergence, PE funds are attracted to SWFs because the latter’s lack of exit pressure allows longer-term investment strategies, which is useful when restructuring a buy can take several years. Additionally, the large blocks of capital in the pockets of SWFs managed under minimally-imposed controls gives SWFs the sort of financial capacity and autonomy needed to build relationships with private equity managers.

Private equity consolidation
An additional component to the relationship is the much- anticipated private equity industry consolidation in the over the next five years. While private equity style investments are not new to the region, which has long experienced the presence of large holding companies with PE-like strategies, the slew of private equity houses that developed in the region over the past decade have driven the idea of the asset class to become more active investment in the investment landscape and future of regional economies.
Unfortunately, the hubris under which the asset class grew and the burgeoning institutions created to foster it contributed to the current industry snapshot: too many firms and not enough performance. Closed funds have had successes and deals and exits information has revealed that the Middle East has some of the most under-valued potential in the developing world, but the lack of exits and lengthy fundraising periods have signaled that something in the industry of efficiency is amiss. Experts attribute this to the overwhelming growth in private equity firms, many of which have made only modest debuts. For regional private equity shops, building and maintaining a rapport with one or several SWFs is essential for long term survival.
Without open balance sheets, one can only speculate on the extent to which private equity firms are partnering with SWFs, but new funds are only likely to deepen relationships between SWF managers and those of private equity funds. Bahrain’s Mumtalakat Holding Co. recently launched a $10 billion fund for overseas investment. In an interview with local press Talal Al Zain, the firm’s chief executive, noted that “Mumtalakat has so far concentrated 98% of its investments in Bahrain, in aviation, industrial and communications assets in the Persian Gulf,” but the fund plans to switch its portfolio allocation to 50% in overseas assets outside of the Middle East with annual growth targets of 15%.
In order to channel capital for Western buyouts, Mumtalakat will doubtlessly seek the aid of firm’s with already large presences in the Middle East and North Africa (MENA) region, including The Carlyle Group, Kohlberg Kravis Roberts (KKR), Investcorp, and others. Every week relationships of this nature are mentioned in the financial pages with Oman, Qatar, Saudi Arabia, the United Arab Emirates (UAE), Kuwait and others establishing relationships with local and foreign money managers and holding companies which are in fact conducting private equity-style investments but maintain opportunistic strategies, leaving their firms with less direct names than their more established counterparts.
Deals over the past two years have targeted celebrity investments aimed not only at the underlying value in the assets acquired but the branding associated with some of the biggest names in their respective industries. Dubai’s Istithmar holding company purchased Barneys, a retailer, for $942.3 million in 2007, Dubai World made a $5 billion investment in MGM Mirage, a Las Vegas casino operator, while Kuwait’s own SWFs have purchased stakes in Daimler-Benz, British Petroleum, and other firms
Other opportunities to take direct stakes in Western private equity shops are apparent when Abu Dhabi’s Mubadala Development Corporation spent $1.3 billion on a stake in The Carlyle Group while the Abu Dhabi Investment Authority (ADIA) took a stake in another US private equity firm, Walden Capital.
Although some Western institutional partners have looked to open their exposure to Middle Eastern private equity, the majority of institutional money comes from regional institutions based on the region’s oil wealth. In any Gulf country where the 90% or more of the economy is based on its state-owned natural resource wealth, institutions are essentially sovereign wealth investors, even if their do not carry the grander titles afforded to SWF flagships in the region such as Abu Dhabi Investment Council, SAMA Foreign Holdings, or the Qatar Investment Authority. In a group of six member states in the Gulf Cooperation Council (GCC), there are in fact 13 official SWFs, according to Norton Rose’s survey, with Dubai alone accounting for three, including Dubai International Capital, Istithmar World, and the Investment Corporation of Dubai — with the first two SWFs having estimated assets of $25 billion.

SWF strategies
In an interview with Christopher Balding, an academic who recently published A Portfolio Analysis of Sovereign Wealth Funds as well as a congressional candidate in next month’s US elections, he outlined that SWF strategies are both well-balanced and profit-maximizing, not unlike most investments. According to Balding, “MENA SWFs resemble well-balanced portfolios divided between debt, equity, and alternative investments,” with a similarly diverse geographical reach spanning both developed and emerging markets. Understanding this dynamic makes the argument SWF investments are based on politics utterly impossible to demonstrate. For SWFs and the private equity funds which manage their capital, a buyout in Manhattan or London is based on a desire to control Western assets, but only to the extent that fund managers can exit the asset in an approximate time of five years for a profit.
In an effort to move away from becoming tools of a rentier form of economic patronage, MENA SWFs have diversified “into liquid financial instruments overseas,” according to Balding. However, MENA SWFs have also invested domestically in non-oil sectors in an attempt to diversify their economies in the long run by stimulating infant industries. In Balding’s view, some of the activity has “created some national champion that has moved beyond their domestic environment, but only time will tell whether they can compete beyond their home economy.”
While evidence might point to symmetries in investment style, the majority of sovereign wealth is invested in more stable assets, while SWFs allocate a small percentage to riskier asset classes like private equity in order to diversify geographic and sector locale. “Growth investment does not appear to be a primary concern for MENA SWFs. Judging by their investments, MENA SWFs seem more concerned with capital preservation, diversification, and economic diversification,” said Balding.
Lauded as one of the most influential sovereign wealth funds and certainly the largest, ADIA plays a large role globally as a limited partner, allocating the minimum $200 million buy-in entrusted with fund managers. However, its portfolio reveals a more diversified investment structure with only 10-15% allotted to emerging markets, and even less for private equity (2-8%). By itself, a portfolio snapshot reveals that ADIA is still largely focused on dollar- or Euro-backed investments and economies. A report by the International Monetary Fund (IMF) explains that “most SWFs actively use external managers either to match index returns or to create active risk-adjusted return.” Private equity funds are relishing the partnership opportunities.

October 3, 2008 0 comments
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Banking & Finance

PricewaterhouseCoopers – Bryan Joseph & Camille C. Sifri

by Executive Staff October 3, 2008
written by Executive Staff

As the first major actuarial practice to establish itself in the Middle East, PricewaterhouseCoopers (PwC) offers the region its unmatched expertise in Islamic insurance products and risk management programs. Executive sat down for an exclusive interview with Bryan Joseph, PwC partner and global actuarial leader, and Camille C. Sifri, PwC country senior partner in Lebanon.

E Could you describe the recently launched actuarial services?
CS: Six months ago we set up an insurance advisory unit — an important element of which is the actuarial practice, which is something unique in Lebanon and in the Middle East. This unit has three partners, who are doing regional projects covering both the insurance and the banking industry. One of the things we’re doing as part of this unit is covering risk management projects, i.e. assisting financial institutions with their risk management systems, policies, and procedures. Other services we provide comprise undertaking due diligence, business valuations and assistance with the establishment of insurance companies in the region.

E How will this affect Lebanese consumers?
CS: This practice is directed primarily at the banking and insurance sectors. Both sectors are under tremendous pressure — maybe more so the banks — to install proper systems of risk management and controls. This is part of the drive to implement Basel II, which is now being required by both the central bank and the banking control commission. Banks are now forced to install proper systems of risk management, and this is where we believe our role comes in — to try to support this sector and give them whatever they need by way of consulting advice on proper structures to strengthen their control environment.

E Why did Lebanese banks not have such evaluation systems before?
CS: Lebanese banks have always had conventional systems of internal controls. Obviously the banks cannot survive without having a minimum, sound internal control system. What is new, and what is being driven by Basel II — globally, not just in Lebanon — is the importance risk management concepts have acquired in the day to day management of banks.
BJ: I think that one of the things that you are seeing globally is products have become more complicated, relationships between financial institutions became more complicated, and banks have become more global. Those three things mean that systems which may have worked in the past, may not be necessarily be fit for purpose in the future. So what’s happening here in Lebanon and globally, is an attempt to bring standards which are fit for purpose for the future years.

E You are working on risk assessment, but even some of the best financial institutions in the world have failed with their risk assessment; how is this different?
BJ: The how and why are different. The risk management systems in the past have attempted to vaguely link capital to risk, under new systems there is now an explicit link between risk and capital. It’s actually asking the directors and management teams to take charge of understanding their risks fully and explaining them to their regulators and ensuring that appropriate levels of capital are in place to support those risks. What has happened around the world is that companies did not necessarily always understand the risk that they were taking and indeed how those risks were being passed from bank to bank. Prior processes were not transparent; it meant that banks were left with more risk than they thought they originally had. Hence, once a lack of trust and the conflagration developed, the financial system was placed under pressure which led to further difficulties for institutions as trust decreased. The result for any company is inevitable once it has lost the trust of the public and its peers.

E After the crash of the US financial market, what is the impact on the Lebanese financial market?
CS: So far I would say that the central bank and the banking control commission have done a good job at sheltering the Lebanese banks and financial institutions from this crisis, by putting strict limits on what sort of trade such institutions could enter into. The supervision has been quite effective, and has protected the Lebanese sector from these international crises. So far we do not seem to have any major exposures. However, to the extent that the Lebanese market is not isolated from the rest of the world, and that banks are trading international products, I think it’s going to be critical for banks to have good early warning systems, good risk management, risk detection, and risk prevention measures to make sure that any such risks are mitigated.

E What are the trends in insurance practices in Lebanon and the region?
CS: I believe insurance companies in Lebanon are somewhat less exposed to fluctuations in the market value of real estate in terms of their insurance products than the banking sector. This is because such conventional insurance products are typically life or property insurance that do not expose the insurers to credit risk on mortgage loans held by banks. However, some insurers have invested part of their funds in real estate and have not so far experienced any significant losses resulting from adverse fluctuations in real estate prices.
BJ: Mortgages are just another asset class. Traditionally, mortgages have been looked at as a sound asset class, and insurance companies have held them as part of their asset portfolios. What you will find regionally as the global real estate market readjusts its new paradigm, is that companies will have to look quite carefully as to what assets they are holding on their balance sheets and making sure that they are properly valued; also making sure that the risk of loss is taken into account — and that goes for banks, insurance companies and for any entity holding mortgages as an asset class. Companies need to take into account that there is a risk that asset values decline as well as increase, which is something easily forgotten when asset values seem to be always on the way up.

E Where is the risk in the Lebanese market? Does it in any way resemble the US model?
CS: The Lebanese market is quite peculiar and does not necessarily follow the same pattern as the US model, especially in terms of the real estate market. Real estate constitutes an important part of the collateralized debts carried by commercial banks. Banks are therefore potentially susceptible to fluctuations in the price of real estate. However, the real estate market has withstood political pressures of the last three years pretty well and the financial sector has therefore not been adversely affected by the local situation.

E How can we learn from the fallout of Lehman Brothers and AIG?
CS: I think we’re back to a proper understanding of risk, proper identification of risk, proper management of risk, and proper evaluation of risk. I think the auditing profession has a major role to play in that, as well as the actuarial profession. Also, there is a major role for boards of directors, whose responsibility it is in the first place to have proper, solid, and robust structures to face the risks which such institutions face in their normal day-to-day business. I think it’s their prime responsibility, and they need to have the proper structures in place to be able to mitigate these risks.

E Do you think the Lebanese will efficiently absorb the proper notion of risk management?
CS: I think there is a major learning curve, through which everybody is going at the moment. The larger banks are making major efforts to get up to speed with international developments in risk management. The smaller institutions may be having some difficulty in keeping up with the pace of change. I believe there is plenty of room for an investment in learning, training and development in that area.

E What would you say are the most essential factors in successful risk management?
BJ: The first one, I would say, is the tone from the top. The board of directors has to set proper governance procedures and framework around risk and how it is managed and reported. Boards need access to the internal tools of risk reporting — via the chief risk officer and the internal audit process — to tell them what risks are being taken and how they are being managed. By setting the correct tone from the top, which says that ‘the sound management of risk is integral to our business’, that permeates down through to how the individual managers or underwriters look at risk and how they report risk upwards. So it is about the tone from the top; having the correct framework, having the correct governance procedures in place, and then having the correct tools to evaluate risk, to quantify it and to define their company’s risk mitigation strategy. And when all else fails, having a contingency plan in place, which will help your organization when things which are outside of ‘normal’ experience go wrong. With all that in place, then banks and indeed financial institutions themselves are more robust.

October 3, 2008 0 comments
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By Invitation

Change management graduates to the boardroom

by Rabih Abouchakra & Bahjat el-Darwiche October 3, 2008
written by Rabih Abouchakra & Bahjat el-Darwiche

A new survey by Booz & Company of more than 350 senior executives who have led major transformation initiatives at large organizations around the globe — those with over 5,000 employees — has confirmed that change management has come of age. Executives now understand the need for clear, credible, and carefully integrated people initiatives in business transformation programs and prioritize these people initiatives more highly than they have in the past. Change management now ranks as a boardroom agenda item.

No matter the change, change management matters
The aim of change management is ensuring people are both willing and able to adopt necessary new behaviors and skills, while letting go of those no longer relevant. While they may have previously overlooked or dismissed the people side of business change as quirky or soft, senior executives now truly understand the importance of change management. They recognize that no transformation gains traction without the buy-in and commitment of employees at all levels, particularly line managers. The survey found that four of five transformation programs now have dedicated “people workstreams” designed to engender changes to employees’ skills, behaviors, and attitudes.
Although organizations have come a long way in addressing the people side of change, it apparently is not far enough, with those leading change believing there is still room for improvement. Many senior executives stated that, in hindsight, they could have executed change better by pulling all of the key people levers earlier and more fully. The survey revealed that internal resistance remains the key challenge — especially among front- line staff, who are often the most negatively impacted by change: almost one in two are resistant to change, as opposed to only one in four senior leaders.

The evolution of change management
At its inception, a change management program was little more than a communications plan — a package of letters sent to employees, customers, suppliers and other stakeholders, as appropriate, announcing the merger or restructuring or new product line. It was an add-on, attended to after the business change had been designed and executed. Over time, it became apparent that these after-the-fact communications with constituents were insufficient. Organizations needed to be in touch with their key stakeholders earlier and more often — and not just through one-way communications but through interactive events and other vehicles designed to give a voice to those affected by the change. As command-and- control cultures gave way to more inclusive and participative modes of working, employees came to expect the opportunity to weigh in on decisions and initiatives that have an impact on their work environment. Accordingly, change management evolved from a communications plan into its own separate stream of stakeholder management activity, monitored by HR professionals or enthusiastic amateurs who focused primarily on getting senior and middle management on board.

Today’s change management: programmatic approach
The change management of today focuses on pulling together a programmatic and practical approach to change, with an emphasis on leadership development, staff engagement, changing critical HR systems and processes — and most importantly, building up the agency’s internal change capabilities. These levers are equally important to the success of business change, and must be integrated into the diagnostic, design and implementation stages of the program. Our approach to change management involves eight primary steps:

– Defining the change
– Creating a shared need
– Developing a shared vision
– Leading the change
– Engaging and mobilizing stakeholders
– Creating accountability
– Aligning systems and structures
– Sustaining the change
Organizations must remember that change management is not a linear process. Because it is based on human behavior, it is iterative and will constantly change based on feedback from related stakeholders.

The future of change management
Recent trends are starting to shape the future of change management: leading companies and institutions will focus on building a permanent, in-house change capability, eventually embedding it within the fabric of the organization. Change management will not be a separate workstream or function that is activated when a new transformation initiative is launched. It will be part and parcel of the organization’s culture, the way it goes to work — which, in and of itself, will change.
In order to ensure change capability is embedded into the organizational culture, three dimensions of change will be particularly critical; leading the change, engaging the organization and establishing appropriate HR systems and structures:
1. Leading the change. While people are assumed to be rational creatures, generally speaking, significant change brings out the emotional side in most of us. Part of navigating change successfully is having leaders at all levels responding sensitively to these emotional reactions. Senior executives play an important role here and need to better understand their critical role in leading the change. However, our experience indicates that the responsibility of dealing with emotional reactions falls most heavily on the shoulders of line and middle management, and they are, for the most part, ill-prepared to deal with employees’ less-than-rational responses to change. This means resistance grows unchecked and cynicism spreads. In institutionalizing an enduring change capability, organizations need to inculcate new skills, tools, behaviors, and ways of working into their employees, in particular line management and middle management. These individuals are the role models who will, in turn, inspire the rest of the organization to embrace and execute the transformation. Forward-thinking organizations are starting to put in place development programs for management to build their change capability
2. Engaging the organization. The secret to successful change management is the ability to engage the organization in a manner that involves staff and commits them to be ready, willing, and able to adopt a new way of working. This capability is not just fundamental to successful change but also to successful leadership and manage¬ment. To achieve this objective, management needs to really get up close and personal with their teams. They need to find the time to truly engage with and coach their staff, as well as acting as role models for new behaviors and ways of working, and ensure they use techniques that get their people on board and committed to action. It is no longer enough to expect people to adopt new behaviors; executives need to understand how to engage people in defining those behaviors and motivate them to adopt them and tackle inappropriate ways of working. This is all the more powerful where staff already respect and value management’s capabilities and where executives have the change management toolkit to engage, influence, and motivate their teams.
3. Establishing appropriate HR systems and structures. To reinforce the institutionalization of a change management capability, an organization needs to have the right systems and structures in place, especially around HR. Our experience suggests that this is one of the key change levers that organizations realize they have not properly exploited. Organizations can support staff skills around change management at the individual level in terms of training and development by aligning their HR levers — role descriptions, key work objectives, and rewards structure — with the need for a strong change capability. For example, recruitment processes should ensure that future hires show an aptitude for adapting to and absorbing change. Reward and recognition systems must motivate people to engage in developing the desired change management skills and behaviors. Employment contracts, performance appraisals, and sales incentives all need to be tailored to the priority of bringing in, retaining, and developing managers capable of delivering change.

Change management as a prerequisite for success
Change management — the people side of business transformation — is no longer a quirky concept poorly understood by senior executives and inevitably blamed for implementation failures. It is now recognized as integral and valuable — indeed, a prerequisite — to success. While change management has come a long way in practice, those experienced in leading these programs acknowledge there is still room for further progress.
Today, most organizations have adopted a programmatic approach; they execute change in a disciplined but sequential manner, treating people initiatives as a vital but separate workstream. In the near future, we believe organizations will focus on building a permanent in-house change management capability that can be mobilized quickly and easily.

Rabih Abouchakra is a partner and Bahjat El Darwiche is a principal at Booz & Company. This article is based on the study Change Management Graduates to the Boardroom by Richard Rawlinson, Christopher Hannigan, Ashley Harshak, and David Suarez.

October 3, 2008 0 comments
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By Invitation

Nanotechnology and the future of invention

by Fadi Eid October 3, 2008
written by Fadi Eid

Nanotechnology promises enormous opportunities for scientific development, and it looks set to make a breakthrough in the near future. Over the next ten years, many new materials, applications, and services that are currently under development should become ready for the market, and they will revolutionize our everyday lives. Nanotechnology offers a number of promising approaches for solving crucial problems facing modern society, such as protecting the environment. Credit Suisse has been focusing on nanotechnology for many years, enabling investors to participate in the future growth of this technology through innovative investment products.

Nanotechnology has attracted increasing public attention in recent years. In part because the first concrete applications are now available, it is no longer shrouded in mystery. Nanotechnology makes it possible to join individual atoms and molecules together in order to create products with customized properties. Innovations in nanotechnology are turning the world of classical physics on its head. Previously unimaginable products are suddenly becoming possible, such as materials that are made of familiar substances, but are more durable and lighter.

Early applications include cold-resistant, waterproof clothing, graffiti-resistant wall coatings, dirt-repellent automobile bodies, wafer-thin OLED television screens, and transparent solar collectors. There will be other applications and services in the near future, and they too will experience rapid commercial development. Nanotechnology offers a number of promising approaches for solving some of modern society’s greatest problems.

Great strides have been made in energy efficiency in recent decades. Yet, the capacity of batteries and solar cells remains one of the main obstacles to numerous applications. Nanotechnology plays an important role in alternative energy, as the example of solar cells demonstrates. Until now, government incentives have been a key factor in the demand for solar cells, because production costs continue to be significantly higher than for electricity from conventional sources of energy. Nanotechnology optimizes solar cell technology by making it more efficient and reducing the costs of raw materials. According to industry representatives, these new approaches could ultimately lower the price of solar energy to less than 5 cents per kWh, which would further spread the use of this energy source.

In an era of mobility, there is constant pressure to improve the performance of conventional batteries, especially for portable devices. Nanotechnology could revolutionize battery capacity, making it possible to produce lightweight batteries with previously unattainable levels of energy. Such batteries would last longer, weigh less, and take less time to charge. This technological progress, made possible by nanotechnology, is expected to have a positive impact on the market for hybrid and electrical vehicles (HEV), reducing the strain on the environment.

As the key technology of the 21st century, nanotechnology promises enormous development opportunities. According to estimates by Lux Research and Credit Suisse, the nanotechnology sector is growing by 25 to 30% annually, with total market volume set to break the $220 billion mark by 2010. Credit Suisse recognized the potential of this key technology early on and made a commitment to it. The bank has been working with nanotechnology intensively since 2002, developing ideas to harness the opportunities of nanotechnology for investors. Its objective is to bring together and promote the needs and ideas of investors and scientists, so that both groups can benefit. That’s why Credit Suisse has been systematically developing its network within the global nanotech community over the years.

Fady Eid is the general manager of Credit Suisse Lebanon.

October 3, 2008 0 comments
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Political communication‘s absence in Middle East elections

by Rany Kassab & Ramsay G. Najjar October 3, 2008
written by Rany Kassab & Ramsay G. Najjar

With the 2009 Lebanese parliamentary elections on everyone’s mind and the US presidential campaign in its final stretch, one cannot stop but wonder how far we still are in the Middle East compared to the West, in terms of giving political communication the importance it deserves.

Many in our region consider political communication simply a means to “promote” a political party, a candidate seeking an additional term in office, or even wanna-be politicians, with their election “campaigning” simply being limited to plastering a few pictures of a candidate on the side of the roads or hanging parties’ flags on street poles.
With examining the track record of elections across the region — at least in the countries that actually do hold elections — comes the realization that the political candidates vying for public office have never really had to do anything more. The people never seriously demanded that their elected officials be held responsible for their performance once they are in office. No need for any of what is considered as staples of election campaigns in Western democracies: no need for a comprehensive political agenda — and certainly no need to communicate, publish, or distribute it — no need for televised public debates, and no need for a real town hall meeting where voters can truly question the candidates on their positions and planned programs.
Contrary to the giant leaps in leveraging creative campaign communication in the rest of the world, time seems to have frozen when it comes to elections communication in the Arab world. Simply relying on the same old tactics that appeal to the people’s ethnic, religious, or confessional insecurities or that aim at creating ‘name awareness’ by flooding the streets with posters and banners, has always been sufficient to secure candidates’ election.
On the other end of the spectrum, the accrued political maturity in Western democracies has meant that the people demand accountability. Elected officials are voted into office based on a clearly defined and communicated platform or agenda that would govern their mandate and serve as the basis for judging their performance. Communicating this political program thus holds candidates accountable vis-à-vis their electorate. This has led to political communication becoming the foundation of the political system and the basis for the “social contract” between a candidate and the public.
Candidates in mature democracies today cannot but acknowledge the importance of interactive communication as a means to open channels and establish intimacy with their constituents. Holding public rallies, going on cross- country road trips to introduce themselves and their ideas to voters, setting up informative and engaging websites, writing their thoughts on blogs, and capitalizing on urban culture phenomena such as YouTube and Facebook are no longer luxuries. Candidates are in effect required to engage in open communication that allows voters to be informed and hold them liable and accountable.
It is this accountability that we seem to be missing the most in our part of the world. If accountability gave rise to impactful political communication in the West, and as accountability is a fleeting value that we just cannot seem to reach, perhaps we should leverage political communication to bring about accountability in our region. By clearly informing the public of their stand on issues at stake, and communicating their political agenda through a wide range of communication initiatives, politicians would be raising awareness and paving the way for a renewed rapport to govern their relationship with voters, whereby citizens can hold them accountable once they are elected.
Just as politicians in the West can no longer afford flip- flopping with the media scrutinizing their every move and speech (just ask Hillary Clinton and her position on the war in Iraq) with YouTube, TV archives, websites, and their own published statements and political programs “coming back to bite them,” engaging in true political communication would mean that our politicians cannot renege on their words without being sanctioned for it.
Unsurprisingly, transparent and engaging political communication turns out to be as rewarding to voters as it is to the candidates, who as a result of such open communication create strong affinities with voters, giving rise to passionate supporters who campaign on behalf of the candidates, with sometimes more successful results. Obama’s fervent supporters and the proliferation of viral videos and catchy songs are one example and testament to that.
With the key realization that political communication serves the interest of the candidate, while rendering him liable to the public, perhaps we can give more importance to proper communication in our upcoming elections and across the region. Perhaps true and effective political communication can serve as the vehicle to render accountability a practice and an inherent part of the system of values in our regional societies.

 

Rany Kassab & Ramsay G. Najjar, S2C

October 3, 2008 0 comments
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By Invitation

Potholes and checkpoints along Lebanon‘s knowledge economy path

by May Wazzan October 3, 2008
written by May Wazzan

Those who had previously destined the ‘knowledge economy’ (KE) to buzzword status have probably changed their minds by now. The concept has had immense implications for the behavior of governments, businesses and individuals. It is difficult to make out a single unified and clear definition of the KE. In the simplest terms, a KE is an economy where the generation and utilization of knowledge is the main source of growth.

According to the World Bank, the four central pillars that determine a country’s readiness for a KE are education, innovation, information and communication technology (ICT) and the economic and institutional environment. Based on those, the Bank designed a measurement tool (the KAM) which at present shows Sweden heading the race with a ‘KE readiness’ score of 9.58. Lebanon, scoring 5.00, ranks 69th amongst 140 countries, nine positions lower than it did a decade ago. Regionally, it ranks 8th. A couple of years ago, Fadi Aboud, President of the Lebanese Industrialists Association, wrote an article titled “Lebanon’s Place under the Sun” where he told about his nightmares of Lebanon fatally falling behind. He now says, “The nightmares will naturally persist since the pace of reform and change is still slow. Lebanon is slipping behind other countries in the region and around the world in developing a knowledge-based economy.”

Stifled innovation
Amongst the pillars, Lebanon scores the lowest regarding innovation. In the past four decades only 33 US patents were distributed in Lebanon. As little as 0.5% of GDP was spent on research and development (R&D) in 2003, according to a recent World Bank report. The latest available statistic on the number of internationally published research papers dates back to 1990-1995. It was 500 papers, down from 743 during the 1970-1975 period.
On the brighter side, the country does have a national Science Technology and Innovation Policy (STIP). Peter Tindemans, a UNESCO consultant who worked with the National Center for Scientific Research (CNRS) on devising the policy stated that, “there was great enthusiasm among stakeholders. STIP was prepared by three very active working groups of persons from universities, CNRS institutes and industry.” Dr. Hassan Charif, CNRS advisor, explained that the budget increase promised to CNRS has failed to materialize. Moreover, he said, “what we received in research projects this year amounts to only half of what we usually get.” The new government has endorsed the STIP. Given the necessary commitment, STIP can become a cornerstone of Lebanon’s KE because it aims to mobilize and foster collaboration between the government, the scientific community and the private sector.
Private initiatives that promote technology and innovation, albeit very shy, are not completely missing in Lebanon. Berytech is a business incubator which houses technology related startups and SMEs. “It bridges the gap between research and commercialization,” said Tania Mazraani, business development and communications director at Berytech. She also explained some of the challenges, such as the country’s unstable and risk-adverse environment, costly and underdeveloped ICT infrastructure, high barriers to entry, and limited funding opportunities for entrepreneurs. Since its instigation, Berytech has distributed over $150,000 worth of grants for technology start-ups and has recently launched a new fund that “will be investing from $100,000 to $1,200,000 in any single investment, a range not generally served by formal venture capital funds,” she said. As a side note, it has to be mentioned how disappointing the suspension of the Beirut Emerging Technology Zone (BETZ) in Damour was. This national initiative could have been a noteworthy accomplishment for Lebanon.
Lebanon scores higher on the ICT pillar than it does on the other three. Nevertheless, Gabriel Deek, president of the Professional Computer Association in Lebanon, explained that the country missed out on the late 90s internet hype and has not yet caught up. IT companies are faced with massive “disablers” such as expensive telecommunication, deficiency in R&D activity and interest therein and the limited size of the local market. “The government lacks awareness… there is no centralized decision-making process for the sector,” he said. As a member of the national ministerial ICT committee created in 2000, he said the committee met only once.

E-government
The use of ICT in government falls under the e-government strategy, an imperative element of the National E-Strategy launched by the Office of the Minister of State for Administrative Reform (OMSAR) in 2003. Tania Zaroubi and Najib Korban, Senior ICT Project Managers at OMSAR, explained that despite the existence of an e-government strategy, its action plan misses proper high authority commitment especially with regards to funding. Nevertheless, OMSAR has been active in initiating a number of e-government projects. “The human resource capacity in the public sector creates a serious obstacle,” said Zaroubi. Kabalan explained that the unwillingness and resistance of some long due mindsets and agendas is impeding the government’s e-readiness.
The legal framework is also holding back the development of the ICT sector. This brings us to the country’s low score on the economic and institutional environment pillar. A KE is characterized by a regime which rewards investment in knowledge, encourages competition and portrays overall competent legal standards, along with well functioning labor and financial markets. According to the Heritage Foundation, Lebanon’s business and investment freedom, property rights and the regulatory regime that “deters foreign capital” all need to be improved. For example, although a law protecting intellectual property rights was voted by Parliament in 1999, enforcement is still condemned to be weak. Fadi Abboud explained that “the private sector has been the most innovative player and the major driving force behind development… but we need to create the right environment to help boost its efficiency. The only way to mobilize a private sector is to leave it alone and to stop creating obstacles.” Lebanon ranks 9th regionally and 73rd worldwide with respect to the Index of Economic Freedom.
Surprisingly, Lebanon ranks 6th amongst MENA countries with respect to the Education pillar, whereas it is known to have the highest literacy rates in the region. 48% of university-aged students were enrolled in tertiary education in 2003, the highest rate in the Arab World. Moreover, almost 26% of university students were enrolled in scientific, technical and engineering disciplines known to support KE readiness. AUB has collaborated with two international universities as well as Siemens to design an electrical and computer engineering PhD program and an IT masters program. This scheme, which is funded by the European Commission, is a vivid example of the networks and objectives of KE Higher Education institutions.

How to grow the knowledge economy
Education for the KE involves more than providing access and increasing enrollment — these conditions are necessary, yet not sufficient. For instance, globalization has implied a role for universities in importing and exporting knowledge. Several higher education centers in Lebanon have strong international affiliations. The need to seek quality assurance by importing international standards is recognized. Although Lebanon has been a higher education destination for Arab students, international universities are gradually seizing more opportunities to open campuses in the Arab World. Therefore efforts to continue attracting non-Lebanese students to the country are crucial. Unfortunately, sending qualified Lebanese to settle abroad is not knowledge exportation. A World Bank report shows that in 2000, 38% of highly educated Lebanese nationals lived in OECD countries. That number is probably even higher today.
Finally, an economy’s ability at leadership and vision-making, and its ability to diffuse knowledge through a healthy set of social networks and civil society are also necessary for the move towards a KE. A country’s social capital is hard, if not impossible, to measure. Yet, simply put, the nature of a county’s social capital can either smoothen the road to a KE or create frustrating checkpoints beyond which the road is blocked. In this context, corruption and lack of accountability are examples of facets that can create major setbacks. Analyzing how the nature of Lebanon’s social capital affects the pursuit of a KE is food for thought and an interesting issue for further examination.
It seems that most potholes on Lebanon’s road to a KE have already been acknowledged and quite a few of the required strategies have been devised. However, major checkpoints are delaying their implementation and the state of Lebanon’s KE is deteriorating. Given the country’s unrest, this issue faces the threat of being pushed further and further down the agenda. Meanwhile, the country continues to send off its most valuable asset — its human capital. The KE is a promising pursuit for Lebanon and for the mindsets that have adhered to their eagerness to learn and progress. It may as well be the country’s present chance to get back on a durable development path.

MAY WAZZAN is a Lebanon-based consultant who works on economic development projects

October 3, 2008 0 comments
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Capitalist Culture

USA – Presidential posturing

by Michael Young October 3, 2008
written by Michael Young

With the American presidential election coming up next month, it is worth asking what aspects of capitalist culture will a new administration adopt, particularly as regards the Middle East. Will the defense of open markets and open minds be high on the agenda of the new president, and how does John McCain differ from Barack Obama in that regard?

An interesting answer to these questions comes from Fouad Ajami, writing in the Wall Street Journal of September 10. Ajami, a professor of Middle East studies at the Johns Hopkins University School of Advanced International Studies in Washington, was one of the intellectual godfathers of the Iraq invasion, someone close to the neoconservatives in Washington and a firm believer in America as beacon to the world.
In his article, Ajami argues that signs of the public’s misgivings with Obama are the result of its uncertainty about the candidate’s capacities in foreign policy. But Ajami also sees a deeper problem: Obama and those supporting him have abandoned what traditionally have been the two rival views of American power: one view that focuses on America as America, and on defending a more exclusive form of American nationalism; and another view that focuses on America as a country that can shape the world. The first represents a more “isolationist” approach to America in the world, against the second, a more “imperial” one.
For Ajami, Obama and his supporters have broken out of this old duality. “In their view, we can make our way in the world without the encumbrance of ‘hard’ power. We would offer other nations apologies for the way we carried ourselves in the aftermath of 9/11, and the foreign world would be glad for a reprieve from the time of American certitude.” Ajami goes on to explain that “Obama proceeds from the notion of American guilt: We called up the furies, he believes. Our war on terror and our war in Iraq triggered more animus. He proposes to repair for that, and offers himself (again, the biography) as a bridge to the world.”
This is, in its own way, a devastating reading of what lies ahead in the United States. For all the details over specific foreign policy options today being discussed in the election campaigns, there is a more fundamental vacuum in both parties when it comes to defining America’s destiny abroad. Obama seems to accept an America in decline, seems to embrace an America that accepts global moral relativism so that the country will refuse to impose its values on others. McCain, from an older generation, has proven less timid in reaffirming established American values, but in the coming years can his approach endure in a changing global environment? Both men have not yet found, nor greatly concerned themselves with, developing a new foreign policy ethos for the U.S.
That will have important repercussions in the Middle East, where the US continues to be heavily involved. McCain, more than Obama, has referred in his rhetoric to spreading democracy in the region. However, at this point that seems more an empty statement of intention than the outline of a policy the candidate is dying to implement. Indeed, few candidates seemed more committed to democratization than George W. Bush; the ideal was even at the center of the president’s second inaugural address. Despite this, the Bush administration has pretty much returned to the habits of administrations past, back to business as usual with Arab despotisms, most recently that of Libyan leader Muammar al-Gaddafi.
In light of that, it might be a bit much to expect that McCain will push even harder than Bush on democracy when the situation in the Middle East, now characterized by the rise of Iran, imposes ever closer cooperation with Iran’s adversaries, all of whom happen to be autocrats.
And what of Obama? The Democratic candidate has repeatedly said he would open a “dialogue” with Iran — and in all likelihood he might do the same with Syria. The real issue is not dialogue in itself; it is whether Obama is clear about what the conditions of the dialogues need to be, and what he must gain for talking to the other side. If that is not clear, and nothing in Obama’s comments in recent months on the aims of a dialogue suggest it is, then the US could face a problem in the region as it pursues dialogue for dialogue’s sake, its justification being solely the fact that George W. Bush refused to engage in dialogue.
The dearth of foreign policy lucidity on both sides of the electoral divide is worrisome. McCain seems more certain of the America he wants, which is better than Obama; but the country that George W. Bush leaves behind is not one that can afford to remain locked in the same foreign- policy mindset, regardless of Bush’s unsung successes. As for Obama, his inexperience suggests that the America he leads may be one cast adrift in the world, without a compass. We in the Middle East had better beware.

 

Michael Young

October 3, 2008 0 comments
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Beirut‘s long wait for the WTO

by Riad Al-Khouri October 3, 2008
written by Riad Al-Khouri

The Arab world continues to underperform economically and remains a minor player in the area of international business, despite the oil boom and rise of sovereign wealth funds. That failure is partly because so much of the region still lies outside the globalized economic system, including regional and international treaties and bodies.

In particular, the region remains seriously under- represented in the World Trade Organization (WTO), with ten out of 22 Arab League members not having acceded. Moreover, there is a suspicion that states already part of the organization are not making effective use of their membership while those countries that are in the process of acceding, or otherwise outside the WTO, could enhance significantly their positions.
At the same time, there is a great deal of interest in the WTO in the Arab region, and several countries have completed their accession over the past few years while other states are in the process of acceding or have otherwise expressed an interest in doing so. Yet, along with this momentum, there is a large knowledge gap among Arab officials, the media, civil society organizations and the public as to what the WTO is and how it operates.
Against this background, and in a difficult and complex regional context where political and security policies play a part, six Arab countries are negotiating to join the WTO. Among these, the case of Lebanon is one of the most interesting. Lebanon was one of the founding members of the precursor to the WTO, the old General Agreement on Tariffs and Trade (GATT) in 1947, but pulled out a few years later. Now the Lebanese are edging back to membership, though the path has not been smooth. An application to join the WTO was submitted in January 1999, yet getting on to a decade later Lebanon’s accession is still not a done deal. Most other applicants have acceded in a lot less time.
Progress in negotiating halted due to conflict with Israel in 2006 and the political instability around it; the latter could prove to be a stumbling block, with legislation piled up in parliament. Certain measures the government will have to take to qualify for WTO membership may be unpopular, and enacting these amid political tension could be difficult.
At the last WTO meeting on Lebanon’s accession, in May 2007, among the issues raised was the state of intellectual property rights (IPR) in the country. Current economic reforms include several draft laws on intellectual property, and Lebanon appears to be on the road to better protection of IPR. However, it was not always so: in 2000 the private US Business Software Alliance watchdog group estimated Lebanon’s piracy rate as the highest in the region — today, it is clear that piracy, while still a serious problem, is not as widespread as it was a decade ago. As recently as last year, Lebanon remained on the US IPR official Priority Watch List, the positive initiatives started by the Lebanese government in early 2006 (including the formation of a police High Tech Crime Unit) interrupted by political unrest. The good news is that for 2008 Lebanon is no longer in the ‘Priority’ category, but has been shifted to the less serious ‘Watch List’. (Interestingly, Israel remains on the former, while some of Lebanon’s regional colleagues in the latter category include Algeria, Egypt, Kuwait, Saudi Arabia, and Turkey.)
Respect for IPR is a key condition of WTO accession; not coincidentally, Lebanon acquired observer status at the WTO shortly after passage of the 1999 Copyright Law. Problems exist not only because of deficient legislation. Lebanon’s tarnished reputation as a haven for piracy is partly due to lack of awareness. Experts (mainly from Western countries and companies) come to Beirut to address businesses, the general public, the media, as well as information technology companies on the need to respect IPR. Promoting the benefits of using legal software and other IPR goods focuses on awareness and education more than on enforcement; yet, the going is tough in an atmosphere of economic difficulty and lack of respect for authority.
Lessons of earlier accessions in and out of the region suggest that countries like Lebanon should promote open deliberations in parliament and in the media on the accession process. Another important point for acceding countries to keep in mind is that they should tap the experience of recently acceded WTO members in similar developmental circumstances. For example, some Arab countries that are seeking to join the WTO have consulted Jordan and used its expertise to aid the accession process, an interesting and successful example of South- South cooperation. Hopefully, such practices will spread, easing the transition of countries like Lebanon into the WTO.

 

Riad al Khouri, co-founder and principal of KryosAdvisors, is senior fellow of the William Davidson Institute at the University of Michigan, Ann Arbor

October 3, 2008 0 comments
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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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