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Levant

No party without parking

by Executive Staff October 3, 2008
written by Executive Staff

Dressed in white and blue shirts or in grey or black uniforms emblazoned with their company logos, valets scurry around the streets of Beirut, at the entrances of posh restaurants and fashionable clubs where the Lebanese, from jeunesse dorée to middle-aged businessmen, like to see and be seen. They have become a fixture in our life, an immutable service on which all venue owners heavily rely.

In a city where the nightlife industry prevails, winning over more traditional commercial sectors with time, finding a parking spot has become a tricky task. Fashionable areas such as Gemayzeh, Monot, Downtown, Abdel Wahab Street, as well as venues like Sky Bar, White, Riviera, Centrale and Buddha Bar boast a flurry of valets waiting to park the vehicles of customers going out for dinner, a dance or just to grab a quick drink.

Valet parking companies seem to have sprouted around Beirut. Primitive business models built on one freelancer managing a team of valets, have morphed into full-fledged companies, employing tens if not hundreds of people during the peak season. In most places, shabby young men valeting clients’ cars have been replaced by clean-cut employees, respectfully familiar with clients’ names, cars and social status. Although mom-and-pop-style operations still prevail in some areas, they have increasingly been replaced by large companies with names such as VIP, Private or VPS, the latter being owned by Mohamad Mazyad, a.k.a. “Abu Brahim.”

Abu Brahim got his first job parking cars in the early 1990s at the St. Georges resort. Later, employed by one of the ‘freelancers’, he also handled valet parking of the Trad Hospital, followed by the Caracas Bar. In the mid-nineties he was promoted by his employer to the position of supervisor. He was so good at it that in 1998 he decided to abandon his day job in a gas station to dedicate his time to work in valet parking, after taking over his former employer’s operation. “I signed my first contract with the Hard Rock Café and also started to offer this type of service for the McDonald’s food chain,” Abu Brahim said. In 1999, he got his big break after landing the valet parking of Circus, at the time one of the Lebanese capital’s hippest venues. Business then also expanded to managing valet parking for beaches, including Bamboo Bay resort. “Today I manage the parking facilities of some 45 places, which extend from Beirut to the South, if beaches are included, and in the various streets of Beirut such as Monot, Verdun and downtown areas. I also managed the valet parking services at the presidential palace for the wedding of Emile Emile Lahoud [the son of the former Lebanese president],” he said.

Pulling ahead

Abu Brahim believes that to succeed in this line of business, managers need to be wise, patient and acute to clients needs. In bars and clubs around town, the level of service valet parking provided has become inherent to the venue’s image, an efficient valet parking task force thus contributing to or impeding a location’s popularity. The relationship between venue owners and valet parking services is usually defined by a contract delineating conditions such as insurance or formal attire the valets are required to wear.

When asked about money changing hands between venue managers or owners and valet parking companies in order to be granted the deal, Abu Brahim denied the allegation. “I only pay a rental feel for the venue owner in case I use his parking when one is available,” he said. Nonetheless, Gemayzeh owners have said, without incriminating any company in particular, that they had been approached by valet parking providers who offered a financial compensation against being granted a contract. Some freelancers valet parking in Gemayzeh said that they earn around $2,500 dollars every month, and up to $4,000 dollars during peak season.

Of course, there is the question of accidents. “They happen when cars are involved, although not so frequently if compared to the actual size of the operation. We have had about 11 accidents in an 18 months period and they were covered by the insurance company,” said Abu Brahim, but refused to disclose the amount of the actual coverage.

Although contracts between venue owners and the valet parking services providers are supposed to be binding, they have known to be broken without contestation from the service provider.

“My public relations and marketing approach rests on my name in the market and my credibility as a service provider. I am neither a lord nor the son of a lord,” said Abu Brahim.

Valet parking providers around Beirut run the risks of theft or vandalism perpetrated against their clients’ cars. In order to curb that risk, and avoid complaints or police intervention, valet parking companies have put in place certain security procedures. As Abu Brahim explained, “I have established a system of control, whereby every car picked up from a client is given a number and a card that indicates the name of the person who received the car and parked it as well as the name of the person who dropped it off. This particular system allows a better control on the actual flow of vehicles.”

Besides a team of valets Abu Brahim has one supervisor at every venue and an assistant who controls payments made by clients. A patrol also goes around the different venues and makes sure the operation is running smoothly. “I personally visit all the venues on the weekends starting Thursday during winter, while I am on call all week during summertime,” he added.

According to Abu Brahim, the peak of the season for valet parking services remains the summer, when foreign tourists — mostly from the Gulf — come to Lebanon and Lebanese expatriates flock back to their hometowns. In the various bars and clubs, valet parking rates are about LL5,000 ($3.33) per car. Clients who want to show off their cars at entrance of clubs tend to be generous tippers and among the various nationalities whose cars the valets park, the Lebanese remain the best tippers. “I have one client who pays hundreds of dollars but good tippers tend to pay LL100,000 ($65),” said Abu Brahim.

Location, location, location

The location of venues and bars are indicators of the importance of the valet service. Big clubs such as Sky Bar, White, or Riviera will attract many partygoers and hence generate a handsome return for companies managing their valet parking.

“Managing valet services for a club such as Sky Bar is great, as the venue has all the right elements to be successful: a mix of the right people, the right venue, the proper management and a parking spot that can accommodate enough cars. Verdun is another area that attracts many city dwellers as it is constantly bustling with activity whether during the day or at night, as well as all year round,” Abu Brahim pointed out.

The entrepreneur explained that he has avoided providing valet services in Gemyazeh, one of Beirut’s most popular streets, known for its many bars and old buildings. “There are not enough parking spots in the area and we end up clogging the street and using residents’ parking spots,” he said. He prefers not to provide valet services for a venue that does not have a proper parking lot in the vicinity, which could be used as a last resort when activity is at its peak.

VPS employs a secretary, a human resource manager and accountant, as well as a team of valets, a large number of which are employed permanently. During summer Abu Brahim also employs university students who possess a driving license and have undergone three days training, after which they are hired for $500 a month.

Abu Brahim explains that valet parking is about creating a good atmosphere, saying, “At the end of the day, our company is providing a service and a good one. I make sure that everyone leaving a venue is happy and I do not allow my men to ask clients for payment if they inadvertently forget to tip them. This is not what our company is about.”

October 3, 2008 0 comments
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Executive magazine cover
Editorial

Avoiding the storm

by Yasser Akkaoui October 3, 2008
written by Yasser Akkaoui

The Middle East escaped the brunt of the September 15 global meltdown; the subprime securitization lesson is one that should be well heeded. The US and the UK paid big for giving credit where credit wasn’t due and will be picking up the pieces for some time to come.

The Gulf should not face this problem. The banking sector can control local credit, which, unlike the US, is still awarded on a strict merit basis, while outside investment, say from Russia or the Far East should, by and large, not present that much of local problem should a major default occur. The risk, should there be one, lies in the uncovering of any creative financing instruments — the ones that are tied to a financial hair-trigger — that we still don’t know about and which might, like a nasty jack-in-the-box, pop up and surprise us on an idle Tuesday afternoon. For one thing is certain, the relatively young Gulf markets and the Gulf regulatory bodies are untested in dealing with any financial crisis let alone a tsunami such as the one that hit the US and UK banks.

Talking of property, Dubai may soon find itself in a bit of a mini pickle. Quite simply the town has become too expensive to live in for people, who would, quite reasonably, expect to be able to. Rent or mortgage repayments are normally calculated at one third of a person’s income and the sad fact of the matter is that Dubai rents are out of sync with salaries. This is due to an oversupply of one type of property developments and a lack of what we might call “regular” homes.

The astronomical rents have already had an impact on a business community unwilling to move out of the center and face the daily nightmare of commuting. While some companies are consolidating, others are scaling down their back office operations, keeping only vital front of house staff because the town is simply becoming too expensive to keep them there.

We may have escaped one storm; let’s just pray another is not looming on the horizon.

October 3, 2008 0 comments
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Banking & Finance

Investment – Lawsuit for losses

by Executive Staff October 3, 2008
written by Executive Staff

The recent economic crisis that has shaken America to the core has only put forth the many underlying problems major US institutions are confronted with. Last month, prior to the crisis, Abu Dhabi Commercial Bank (ADCB) announced that it had filed a major lawsuit against American financial brand names such as Morgan Stanley, the Bank of New York Mellon and ratings agencies Moody’s and S&P.

The lawsuit, which was filed at the US district court in Manhattan, targeted Cheyne Structured Investment Vehicle (SIV), a complex financial structure previously highly rated. The statement provided by ADCB said that the legal action alleges, amongst other things, that “ADCB was misled about the quality of the underlying mortgages in which the Cheyne SIV would invest.”
In spite of the fact that the Cheyne Finance fund had been selling investments and had enough cash to repay commercial paper due through November, Standard & Poor’s cut Cheyne Finance’s ratings on August 28 by six notches, quoting the deteriorating market value of its assets as a main motivator to its decision.
The scandal stems from a previous valuation on August 15 by Standard and Poor’s, which described the Cheyne notes as one of the highest investment grade. The downgrade seemed to take place at a spiraling speed, with prices deteriorating over a very short period of time. Reports of the downgrade prompted questioning in the financial community regarding the quality of the overall ratings process.
Cheyne Finance is one of dozens of structured investment vehicles, known as SIVs, considered to be playing a pivotal role in the fixed income markets. Such vehicles usually operate by issuing commercial paper, thus borrowing money using short term notes and then investing the money in longer term securities that boast higher returns.
However, the subprime crisis that took over the world and the subsequent liquidity crunch plaguing the markets have weighed heavily on companies that depend on commercial paper. They were thus faced by daunting funding shortages, with investors increasingly wary of advancing any funds in such a volatile context. Many SIVs were rumored to be selling off bank some of their assets in order to reimburse investors.
ADCB said in its statement that “it had also held talks with other banks and investors in the six-member Gulf Cooperation Council about joining its class action and based on these conversations, it expected additional investors to join or support the legal action as required.”
“This is the next step in a process aimed at recouping the losses ADCB has already incurred, and additionally, this is an important step in paving the way for other GCC investors to ensure they are provided an opportunity to recover their own losses. This is the right thing to do and ADCB has taken a proactive early lead to protect itself and other investors,” said Eirvin Knox, ADCB’s CEO.
The bank brought the action on behalf of all investors who bought investment grade Mezzanine Capital Notes which were issued by Cheyne Finance, a wholly owned subsidiary of Cheyne Finance Capital Notes.
ADCB seeks unspecified money damages and class-action or group status on behalf of everyone who invested in the vehicle launched by Cheyne Finance Plc from October 2004 to October 2007.
Bloomberg reported on August 25 that “Cheyne’s structured investment vehicle, premised on short term borrowing to buy higher-yielding assets, collapsed last year. Investors have recovered about 55 percent of the face value of their holdings in an auction of Cheyne’s assets.” It also added that the SIV had owed about $5.7 billion in senior debt, according to its receivers at the accounting firm of Deloitte & Touche.
Also named as defendants in the lawsuit are two units of the New York-based credit ratings firm Moody’s Corp, as well as the Standard & Poor’s Ratings Services, a unit of the McGraw Hill Companies Inc.
ADCB is a full-service commercial bank which offers a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking. It is owned to 64.8% by the Abu Dhabi government through Abu Dhabi Investment Council and its shares are traded on the Abu Dhabi Securities Market.
This lawsuit might further impede investors’ confidence of the US market, something that US companies are not in need of in the light of the very unsettling financial context.

October 3, 2008 0 comments
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Banking & Finance

GCC – The markets that bind

by Executive Staff October 3, 2008
written by Executive Staff

In order to meet clients’ demands to trade shares of companies anywhere, at a faster pace, across different asset classes and for less money, stock markets around the world are under a great deal of pressure to merge or buy stakes in each other. The seven stock markets in the Gulf, which had a combined capitalization of $995 billion before the onset of market turmoil that took place last month, appear to be feeling this pressure too, as there is a great deal of talk about a GCC common market and a unified currency amongst the Gulf states. This evolution is important for the Gulf to secure its place in the complex, elaborately interwoven web of global stock exchanges.

With the exception of the UAE, which has two stock markets, one in Dubai and another in Abu Dhabi, each GCC country hosts a single stock exchange, all of which are state owned and regulated. Because these markets are still under the control of their respective governments, the process whereby an external entity is allowed to merge with or buy stakes in a particular market is highly complicated, and thus at present unfeasible. Alternatively, markets in the GCC opt for memorandums of understanding (MoU), which facilitate an agreement between parties regarding their markets, without the legally binding power of a contract.

Several MoUs have been established in past few years, including those between the Bahrain Stock Exchange and Dubai Financial Market, Dubai Financial Market and Pakistan’s Karachi Stock Exchange, and Abu Dhabi Securities Market and England’s FTSE. Such agreements are evidence of the efforts taken by GCC stock markets to support and develop the investment environment in the region in a way that will benefit all parties. MoUs aim to strengthen and expand cooperation between two markets, especially in the areas of mutual expertise and exchange of information relating to market developments. They also intend to spread awareness regarding the legal infrastructure available in both markets as well as investment opportunities. Furthermore, cooperation agreements encourage cross-listing and collaboration between brokers in both markets, thus enhancing synergies between markets, and increasing competitiveness in a way that will make investments more profitable.

 

Bucking the trend

Until present, the only exception to this unspoken rule is the strategic partnership between the Qatar and NYSE Euronext, which was announced in June 2008. Under the agreement, which has yet to materialize, NYSE Euronext is to purchase a 25% stake in the Doha Securities Market for $250 million in cash. If achieved, the partnership will constitute the largest investment ever made by NYSE Euronext in a foreign exchange, and will establish Doha as a Middle Eastern business hub for NYSE Euronext.

Though outside parties experience much difficulty coming into GCC markets, Gulf markets can easily buy stakes in a foreign stock exchange, as exemplified by rivals Doha Securities Market (DSM) and Borse Dubai. Established in August 2007 in an effort to consolidate Dubai’s two stock exchanges, one-month old Borse Dubai hit the ground running by entering a $4.9 billion deal with New York’s Nasdaq to buy Stockholm’s OMX. According to the terms of agreement, Dubai would hand OMX over to Nasdaq in exchange for a 19.9% stake in the new Nasdaq/OMX company; it would also acquire Nasdaq’s existing 28% stake in the London Stock Exchange (LSE). Simultaneously, Borse Dubai’s rival Qatar Investment Authority (QIA), the country’s sovereign wealth fund, snapped up a 20% stake in LSE and raided the market in Stockholm, buying up almost 10% of OMX’s shares. In order to end the bitter rivalry between the two, which originated out of both parties’ involvement in the LSE, Borse Dubai later sold its stake in LSE to QIA.

 

The rest of the pack

Comparatively, the remaining Gulf exchanges appear to be operating quietly. This is ironic, however, considering all of the necessary preparations that should be underway regarding the launch of a GCC common market and a possible monetary unification across the six Gulf states. Since the decision was made to move forward with the implementation of the GCC common market in January 2008, there has not been as much forward movement as one might expect. When considering the 15-year time frame used in Europe for the implementation of its own single currency, it is difficult to imagine that the Gulf will accomplish the same by its projected end date, which is only 14 months from now. 2010 is just a stone’s throw away in the macroeconomic forum, and there are many things to be considered, including the location of the central bank, the operational structures and standards, and various other technical issues.

The issue of currency alignment appears much less complex, simply because the majority of currencies in the Gulf are pegged to the US dollar. Presumably, when the currency union begins in the Gulf, the new unit will be tacked to a basket of currencies, similar to what has happened in Kuwait. This, however, is not as straightforward as it seems. Pegging the new unified currency to a basket of currencies removes a lot of decision-making room from the new local central bank. In other words, if the new unit is pegged to foreign currencies, policy decisions are no longer in the hands of the Gulf central bank, but rather belong to the central bank in the US, the central bank in Europe, the central bank in Japan, and so on. Various players with various interests will have a measured amount of control over the new currency and thus will issue constraints upon it. So, why not de-peg the new currency? The answer is that de- pegging would significantly risk the element of stability, which may result in consequences far worse than the current inflation.
Amongst other roadblocks stalling the currency unification are the unique natures of each of these six sovereign nations. Naturally, the central bank of each country will follow its own rather specific interests. Saudi Arabia’s chief economic interest is derived from a completely different set of fundamentals than that of Dubai, or Bahrain, or Qatar. Though it is true that oil and gas, to a certain extent, are commonalities, there are many other factors to be considered, and many conflicting interests to be appreciated and reconciled. Oman has already announced that it will, for the time being, not participate in the common Gulf currency.

Also, since the majority of trade conducted by the Gulf states takes place outside the GCC, the benefits of adopting a unified currency are considerably lower than those enjoyed by the Euro-zone, where 70% of trade is internal. There needs to be an advantage to the new currency that can aptly counter the probable sacrifices that each country will have to make by subscribing to it.

In a related development, lately various indices are being compiled on the Gulf markets. Indices, like those of FTSE, Van Eck Global, and Dow Jones, play a critical role in helping people (mostly financial experts and investors) to understand the movements of stocks. They document the historic movements, trends, averages — various factors that provide a better understanding of what is happening in the market, and are helpful when making investment decisions. Now, why do new indices on the Gulf keep cropping up this year? A larger number of credible indices on Gulf markets catch the eyes of foreign investors and urge them to take another look.

If the Gulf achieves monetary unification and a common market, it could open the door for outsiders to come in and buy stakes in the new market, thus resulting in an influx of money, more trading opportunities and more liquidity. Breaking down the existing barriers between stock exchanges and currencies, and doing it in a meaningful way, is a giant step in the right direction.

October 3, 2008 0 comments
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Banking & Finance

IPO Watch – A rock in the storm

by Executive Staff October 3, 2008
written by Executive Staff

Lehman Bros., Merrill Lynch, Fannie Mae, Freddie Mac, Countrywide Financial and Bear Stearns. These are some of Wall Street’s oldest and largest financial firms. They all have one thing in common: they have either been seized or outright gone bankrupt. The credit crunch, which began in the real estate market, has become the biggest global financial crisis in decades for the international business community, negatively affecting all global markets including those of the MENA region.

However, despite slowing global growth and the meltdown in US markets, Saudi Arabia, the Middle East’s largest economy and the world’s biggest oil producer, continues to register a respectable amount of IPO announcements. In September four new IPOs saw the light with a total estimated value of $1.5 billion. Meanwhile in Kuwait, the region’s largest telecom company, Zain Group has recorded the largest ever capital increase in the country’s history, raising $4.49 billion with over 1.4 billion subscriptions.
Al-Ittefaq Steel Products, Saudi Arabia’s third largest steel producer, said it will offer a 30% stake in an IPO in the last quarter of 2008. The company did not disclose the amount it would like to raise, but the company’s CEO, Shabir Rafiqi, told the press that “after the valuation the company will decide whether to go for a capital increase or sell only existing shares.” In the transportation sector, the Saudi- based National Air Services, or NAS, will launch an IPO in late September or early October to sell around 30% of its shares. The executive jet charter firm is seeking to raise $600 million. The proceeds are expected to be used to purchase several new aircraft. NAS is also expected to start new flights to Egypt, Jordan, Syria, Lebanon, India and Pakistan.
Saudi-based Al Tayyar Travel Group said it’s seeking the approval of the market regulator to launch its initial public offering in the last quarter of 2008. The company will be offering 30% of its share seeking to raise around $320 million. Sources close to the company say the IPO might take place in early October. Also in Saudi Arabia, Coast Cement or Al Sahel Cement Co., plans to sell 50% of its shares in an IPO and the other 50% in a private placement in the last quarter of 2008. The shares will be offered at SAR10 ($2.67).
Moving to the region’s hottest economy, two announcements came out of the UAE last month. The consumer goods company, Aswaaq, said it plans to offer 55% of its shares in an IPO in October. The company did not disclose the amount it seeks to raise but said it has plans to build and run 35 outlets in Dubai over the next seven years. In the precarious real estate sector, Al Benaa Real Estate Investment said it plans to launch and IPO in the fourth quarter of 2008. Although the company did not reveal the amount it wants to raise or the stake it will offer, analyst say the company will probably offer 50% of its share to the public.
Although analysts’ opinions vary on the consequences the collapse of Lehman Bros and Merrill Lynch will have on the region’s markets, they do agree that whatever happens it will be a short term blurb. The question on the lips of pundits in the US is “Who’s next? ” The consensus among US analysts is not whether the turmoil will continue, but rather for how long, with how many more casualties, and at what cost? But the economies of the region continue to weather the storm in the global financial markets and local experts say the downturn in US markets and high oil prices will only drive investors into emerging markets in record numbers.

October 3, 2008 0 comments
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Banking & Finance

Investment – Royal capital

by Executive Staff October 3, 2008
written by Executive Staff

High oil and gas prices in recent years have brought windfall profits to companies and natural resource-rich states alike. With a large concentration of two extremely valuable commodities, the Middle East has enjoyed the benefits of its riches but has managed its oil wealth in smarter fashion than in prior oil booms. Based on the precedent set by the Kuwait Investment Authority (KIA), other oil states in the region have created sovereign wealth funds (SWFs) to ensure that oil price downturns do not dry the liquidity available.

Luckily, unmatched price rises in the barrel have added to the coffers of several other regional SWFs, including those controlled by other authorities in the Gulf Cooperation Council (GCC) as well as Algeria and Libya. With extensive pools of capital, SWFs are actively maintaining and building relationships with asset managers who can put their money — estimated at over $1.6 billion for 15 of the 17 ‘official’ SWFs — to work. Some have even speculated that SWFs will replace banks or overtake Wall Street during a US slowdown by providing the debt necessary to finance firms with operations stuck in the turmoil of the credit crunch.
Enter private equity. An excessive capital base of these SWFs has generated the need for financial intermediaries and new asset classes to diversify ownership among several sectors and regions. The appeal of private equity is based in the nature of the asset class as extremely relationship- driven and without regional or sector boundaries. With PE funds offering a bounty of target portfolios, from pan- emerging markets to US-specific funds to pan-industry or industry-specific funds, the available choices are immense and allow limited partners (LPs) to weigh in during fundraising.
Private equity fund managers are, in turn, attracted to the opportunity to work with SWFs as their investment philosophies — to maximize returns and add value to assets to be exited in a few years over an investment with a longer time horizon — are parsimonious with their own views. In what has blossomed to be a complementary relationship, sovereign wealth has become a strong limited partner for private equity funds.
The less-concrete drivers behind this style of partnership between governments and fund managers are illustrated well in a Norton Rose survey of professionals in the industry. Increased activity between SWFs and private equity firms is likely to be through co-investments in deals, by SWFs taking stakes in established private equity managers, and because SWFs will invest directly in private equity funds. With both entities driven towards convergence, PE funds are attracted to SWFs because the latter’s lack of exit pressure allows longer-term investment strategies, which is useful when restructuring a buy can take several years. Additionally, the large blocks of capital in the pockets of SWFs managed under minimally-imposed controls gives SWFs the sort of financial capacity and autonomy needed to build relationships with private equity managers.

Private equity consolidation
An additional component to the relationship is the much- anticipated private equity industry consolidation in the over the next five years. While private equity style investments are not new to the region, which has long experienced the presence of large holding companies with PE-like strategies, the slew of private equity houses that developed in the region over the past decade have driven the idea of the asset class to become more active investment in the investment landscape and future of regional economies.
Unfortunately, the hubris under which the asset class grew and the burgeoning institutions created to foster it contributed to the current industry snapshot: too many firms and not enough performance. Closed funds have had successes and deals and exits information has revealed that the Middle East has some of the most under-valued potential in the developing world, but the lack of exits and lengthy fundraising periods have signaled that something in the industry of efficiency is amiss. Experts attribute this to the overwhelming growth in private equity firms, many of which have made only modest debuts. For regional private equity shops, building and maintaining a rapport with one or several SWFs is essential for long term survival.
Without open balance sheets, one can only speculate on the extent to which private equity firms are partnering with SWFs, but new funds are only likely to deepen relationships between SWF managers and those of private equity funds. Bahrain’s Mumtalakat Holding Co. recently launched a $10 billion fund for overseas investment. In an interview with local press Talal Al Zain, the firm’s chief executive, noted that “Mumtalakat has so far concentrated 98% of its investments in Bahrain, in aviation, industrial and communications assets in the Persian Gulf,” but the fund plans to switch its portfolio allocation to 50% in overseas assets outside of the Middle East with annual growth targets of 15%.
In order to channel capital for Western buyouts, Mumtalakat will doubtlessly seek the aid of firm’s with already large presences in the Middle East and North Africa (MENA) region, including The Carlyle Group, Kohlberg Kravis Roberts (KKR), Investcorp, and others. Every week relationships of this nature are mentioned in the financial pages with Oman, Qatar, Saudi Arabia, the United Arab Emirates (UAE), Kuwait and others establishing relationships with local and foreign money managers and holding companies which are in fact conducting private equity-style investments but maintain opportunistic strategies, leaving their firms with less direct names than their more established counterparts.
Deals over the past two years have targeted celebrity investments aimed not only at the underlying value in the assets acquired but the branding associated with some of the biggest names in their respective industries. Dubai’s Istithmar holding company purchased Barneys, a retailer, for $942.3 million in 2007, Dubai World made a $5 billion investment in MGM Mirage, a Las Vegas casino operator, while Kuwait’s own SWFs have purchased stakes in Daimler-Benz, British Petroleum, and other firms
Other opportunities to take direct stakes in Western private equity shops are apparent when Abu Dhabi’s Mubadala Development Corporation spent $1.3 billion on a stake in The Carlyle Group while the Abu Dhabi Investment Authority (ADIA) took a stake in another US private equity firm, Walden Capital.
Although some Western institutional partners have looked to open their exposure to Middle Eastern private equity, the majority of institutional money comes from regional institutions based on the region’s oil wealth. In any Gulf country where the 90% or more of the economy is based on its state-owned natural resource wealth, institutions are essentially sovereign wealth investors, even if their do not carry the grander titles afforded to SWF flagships in the region such as Abu Dhabi Investment Council, SAMA Foreign Holdings, or the Qatar Investment Authority. In a group of six member states in the Gulf Cooperation Council (GCC), there are in fact 13 official SWFs, according to Norton Rose’s survey, with Dubai alone accounting for three, including Dubai International Capital, Istithmar World, and the Investment Corporation of Dubai — with the first two SWFs having estimated assets of $25 billion.

SWF strategies
In an interview with Christopher Balding, an academic who recently published A Portfolio Analysis of Sovereign Wealth Funds as well as a congressional candidate in next month’s US elections, he outlined that SWF strategies are both well-balanced and profit-maximizing, not unlike most investments. According to Balding, “MENA SWFs resemble well-balanced portfolios divided between debt, equity, and alternative investments,” with a similarly diverse geographical reach spanning both developed and emerging markets. Understanding this dynamic makes the argument SWF investments are based on politics utterly impossible to demonstrate. For SWFs and the private equity funds which manage their capital, a buyout in Manhattan or London is based on a desire to control Western assets, but only to the extent that fund managers can exit the asset in an approximate time of five years for a profit.
In an effort to move away from becoming tools of a rentier form of economic patronage, MENA SWFs have diversified “into liquid financial instruments overseas,” according to Balding. However, MENA SWFs have also invested domestically in non-oil sectors in an attempt to diversify their economies in the long run by stimulating infant industries. In Balding’s view, some of the activity has “created some national champion that has moved beyond their domestic environment, but only time will tell whether they can compete beyond their home economy.”
While evidence might point to symmetries in investment style, the majority of sovereign wealth is invested in more stable assets, while SWFs allocate a small percentage to riskier asset classes like private equity in order to diversify geographic and sector locale. “Growth investment does not appear to be a primary concern for MENA SWFs. Judging by their investments, MENA SWFs seem more concerned with capital preservation, diversification, and economic diversification,” said Balding.
Lauded as one of the most influential sovereign wealth funds and certainly the largest, ADIA plays a large role globally as a limited partner, allocating the minimum $200 million buy-in entrusted with fund managers. However, its portfolio reveals a more diversified investment structure with only 10-15% allotted to emerging markets, and even less for private equity (2-8%). By itself, a portfolio snapshot reveals that ADIA is still largely focused on dollar- or Euro-backed investments and economies. A report by the International Monetary Fund (IMF) explains that “most SWFs actively use external managers either to match index returns or to create active risk-adjusted return.” Private equity funds are relishing the partnership opportunities.

October 3, 2008 0 comments
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Banking & Finance

PricewaterhouseCoopers – Bryan Joseph & Camille C. Sifri

by Executive Staff October 3, 2008
written by Executive Staff

As the first major actuarial practice to establish itself in the Middle East, PricewaterhouseCoopers (PwC) offers the region its unmatched expertise in Islamic insurance products and risk management programs. Executive sat down for an exclusive interview with Bryan Joseph, PwC partner and global actuarial leader, and Camille C. Sifri, PwC country senior partner in Lebanon.

E Could you describe the recently launched actuarial services?
CS: Six months ago we set up an insurance advisory unit — an important element of which is the actuarial practice, which is something unique in Lebanon and in the Middle East. This unit has three partners, who are doing regional projects covering both the insurance and the banking industry. One of the things we’re doing as part of this unit is covering risk management projects, i.e. assisting financial institutions with their risk management systems, policies, and procedures. Other services we provide comprise undertaking due diligence, business valuations and assistance with the establishment of insurance companies in the region.

E How will this affect Lebanese consumers?
CS: This practice is directed primarily at the banking and insurance sectors. Both sectors are under tremendous pressure — maybe more so the banks — to install proper systems of risk management and controls. This is part of the drive to implement Basel II, which is now being required by both the central bank and the banking control commission. Banks are now forced to install proper systems of risk management, and this is where we believe our role comes in — to try to support this sector and give them whatever they need by way of consulting advice on proper structures to strengthen their control environment.

E Why did Lebanese banks not have such evaluation systems before?
CS: Lebanese banks have always had conventional systems of internal controls. Obviously the banks cannot survive without having a minimum, sound internal control system. What is new, and what is being driven by Basel II — globally, not just in Lebanon — is the importance risk management concepts have acquired in the day to day management of banks.
BJ: I think that one of the things that you are seeing globally is products have become more complicated, relationships between financial institutions became more complicated, and banks have become more global. Those three things mean that systems which may have worked in the past, may not be necessarily be fit for purpose in the future. So what’s happening here in Lebanon and globally, is an attempt to bring standards which are fit for purpose for the future years.

E You are working on risk assessment, but even some of the best financial institutions in the world have failed with their risk assessment; how is this different?
BJ: The how and why are different. The risk management systems in the past have attempted to vaguely link capital to risk, under new systems there is now an explicit link between risk and capital. It’s actually asking the directors and management teams to take charge of understanding their risks fully and explaining them to their regulators and ensuring that appropriate levels of capital are in place to support those risks. What has happened around the world is that companies did not necessarily always understand the risk that they were taking and indeed how those risks were being passed from bank to bank. Prior processes were not transparent; it meant that banks were left with more risk than they thought they originally had. Hence, once a lack of trust and the conflagration developed, the financial system was placed under pressure which led to further difficulties for institutions as trust decreased. The result for any company is inevitable once it has lost the trust of the public and its peers.

E After the crash of the US financial market, what is the impact on the Lebanese financial market?
CS: So far I would say that the central bank and the banking control commission have done a good job at sheltering the Lebanese banks and financial institutions from this crisis, by putting strict limits on what sort of trade such institutions could enter into. The supervision has been quite effective, and has protected the Lebanese sector from these international crises. So far we do not seem to have any major exposures. However, to the extent that the Lebanese market is not isolated from the rest of the world, and that banks are trading international products, I think it’s going to be critical for banks to have good early warning systems, good risk management, risk detection, and risk prevention measures to make sure that any such risks are mitigated.

E What are the trends in insurance practices in Lebanon and the region?
CS: I believe insurance companies in Lebanon are somewhat less exposed to fluctuations in the market value of real estate in terms of their insurance products than the banking sector. This is because such conventional insurance products are typically life or property insurance that do not expose the insurers to credit risk on mortgage loans held by banks. However, some insurers have invested part of their funds in real estate and have not so far experienced any significant losses resulting from adverse fluctuations in real estate prices.
BJ: Mortgages are just another asset class. Traditionally, mortgages have been looked at as a sound asset class, and insurance companies have held them as part of their asset portfolios. What you will find regionally as the global real estate market readjusts its new paradigm, is that companies will have to look quite carefully as to what assets they are holding on their balance sheets and making sure that they are properly valued; also making sure that the risk of loss is taken into account — and that goes for banks, insurance companies and for any entity holding mortgages as an asset class. Companies need to take into account that there is a risk that asset values decline as well as increase, which is something easily forgotten when asset values seem to be always on the way up.

E Where is the risk in the Lebanese market? Does it in any way resemble the US model?
CS: The Lebanese market is quite peculiar and does not necessarily follow the same pattern as the US model, especially in terms of the real estate market. Real estate constitutes an important part of the collateralized debts carried by commercial banks. Banks are therefore potentially susceptible to fluctuations in the price of real estate. However, the real estate market has withstood political pressures of the last three years pretty well and the financial sector has therefore not been adversely affected by the local situation.

E How can we learn from the fallout of Lehman Brothers and AIG?
CS: I think we’re back to a proper understanding of risk, proper identification of risk, proper management of risk, and proper evaluation of risk. I think the auditing profession has a major role to play in that, as well as the actuarial profession. Also, there is a major role for boards of directors, whose responsibility it is in the first place to have proper, solid, and robust structures to face the risks which such institutions face in their normal day-to-day business. I think it’s their prime responsibility, and they need to have the proper structures in place to be able to mitigate these risks.

E Do you think the Lebanese will efficiently absorb the proper notion of risk management?
CS: I think there is a major learning curve, through which everybody is going at the moment. The larger banks are making major efforts to get up to speed with international developments in risk management. The smaller institutions may be having some difficulty in keeping up with the pace of change. I believe there is plenty of room for an investment in learning, training and development in that area.

E What would you say are the most essential factors in successful risk management?
BJ: The first one, I would say, is the tone from the top. The board of directors has to set proper governance procedures and framework around risk and how it is managed and reported. Boards need access to the internal tools of risk reporting — via the chief risk officer and the internal audit process — to tell them what risks are being taken and how they are being managed. By setting the correct tone from the top, which says that ‘the sound management of risk is integral to our business’, that permeates down through to how the individual managers or underwriters look at risk and how they report risk upwards. So it is about the tone from the top; having the correct framework, having the correct governance procedures in place, and then having the correct tools to evaluate risk, to quantify it and to define their company’s risk mitigation strategy. And when all else fails, having a contingency plan in place, which will help your organization when things which are outside of ‘normal’ experience go wrong. With all that in place, then banks and indeed financial institutions themselves are more robust.

October 3, 2008 0 comments
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Change management graduates to the boardroom

by Rabih Abouchakra & Bahjat el-Darwiche October 3, 2008
written by Rabih Abouchakra & Bahjat el-Darwiche

A new survey by Booz & Company of more than 350 senior executives who have led major transformation initiatives at large organizations around the globe — those with over 5,000 employees — has confirmed that change management has come of age. Executives now understand the need for clear, credible, and carefully integrated people initiatives in business transformation programs and prioritize these people initiatives more highly than they have in the past. Change management now ranks as a boardroom agenda item.

No matter the change, change management matters
The aim of change management is ensuring people are both willing and able to adopt necessary new behaviors and skills, while letting go of those no longer relevant. While they may have previously overlooked or dismissed the people side of business change as quirky or soft, senior executives now truly understand the importance of change management. They recognize that no transformation gains traction without the buy-in and commitment of employees at all levels, particularly line managers. The survey found that four of five transformation programs now have dedicated “people workstreams” designed to engender changes to employees’ skills, behaviors, and attitudes.
Although organizations have come a long way in addressing the people side of change, it apparently is not far enough, with those leading change believing there is still room for improvement. Many senior executives stated that, in hindsight, they could have executed change better by pulling all of the key people levers earlier and more fully. The survey revealed that internal resistance remains the key challenge — especially among front- line staff, who are often the most negatively impacted by change: almost one in two are resistant to change, as opposed to only one in four senior leaders.

The evolution of change management
At its inception, a change management program was little more than a communications plan — a package of letters sent to employees, customers, suppliers and other stakeholders, as appropriate, announcing the merger or restructuring or new product line. It was an add-on, attended to after the business change had been designed and executed. Over time, it became apparent that these after-the-fact communications with constituents were insufficient. Organizations needed to be in touch with their key stakeholders earlier and more often — and not just through one-way communications but through interactive events and other vehicles designed to give a voice to those affected by the change. As command-and- control cultures gave way to more inclusive and participative modes of working, employees came to expect the opportunity to weigh in on decisions and initiatives that have an impact on their work environment. Accordingly, change management evolved from a communications plan into its own separate stream of stakeholder management activity, monitored by HR professionals or enthusiastic amateurs who focused primarily on getting senior and middle management on board.

Today’s change management: programmatic approach
The change management of today focuses on pulling together a programmatic and practical approach to change, with an emphasis on leadership development, staff engagement, changing critical HR systems and processes — and most importantly, building up the agency’s internal change capabilities. These levers are equally important to the success of business change, and must be integrated into the diagnostic, design and implementation stages of the program. Our approach to change management involves eight primary steps:

– Defining the change
– Creating a shared need
– Developing a shared vision
– Leading the change
– Engaging and mobilizing stakeholders
– Creating accountability
– Aligning systems and structures
– Sustaining the change
Organizations must remember that change management is not a linear process. Because it is based on human behavior, it is iterative and will constantly change based on feedback from related stakeholders.

The future of change management
Recent trends are starting to shape the future of change management: leading companies and institutions will focus on building a permanent, in-house change capability, eventually embedding it within the fabric of the organization. Change management will not be a separate workstream or function that is activated when a new transformation initiative is launched. It will be part and parcel of the organization’s culture, the way it goes to work — which, in and of itself, will change.
In order to ensure change capability is embedded into the organizational culture, three dimensions of change will be particularly critical; leading the change, engaging the organization and establishing appropriate HR systems and structures:
1. Leading the change. While people are assumed to be rational creatures, generally speaking, significant change brings out the emotional side in most of us. Part of navigating change successfully is having leaders at all levels responding sensitively to these emotional reactions. Senior executives play an important role here and need to better understand their critical role in leading the change. However, our experience indicates that the responsibility of dealing with emotional reactions falls most heavily on the shoulders of line and middle management, and they are, for the most part, ill-prepared to deal with employees’ less-than-rational responses to change. This means resistance grows unchecked and cynicism spreads. In institutionalizing an enduring change capability, organizations need to inculcate new skills, tools, behaviors, and ways of working into their employees, in particular line management and middle management. These individuals are the role models who will, in turn, inspire the rest of the organization to embrace and execute the transformation. Forward-thinking organizations are starting to put in place development programs for management to build their change capability
2. Engaging the organization. The secret to successful change management is the ability to engage the organization in a manner that involves staff and commits them to be ready, willing, and able to adopt a new way of working. This capability is not just fundamental to successful change but also to successful leadership and manage¬ment. To achieve this objective, management needs to really get up close and personal with their teams. They need to find the time to truly engage with and coach their staff, as well as acting as role models for new behaviors and ways of working, and ensure they use techniques that get their people on board and committed to action. It is no longer enough to expect people to adopt new behaviors; executives need to understand how to engage people in defining those behaviors and motivate them to adopt them and tackle inappropriate ways of working. This is all the more powerful where staff already respect and value management’s capabilities and where executives have the change management toolkit to engage, influence, and motivate their teams.
3. Establishing appropriate HR systems and structures. To reinforce the institutionalization of a change management capability, an organization needs to have the right systems and structures in place, especially around HR. Our experience suggests that this is one of the key change levers that organizations realize they have not properly exploited. Organizations can support staff skills around change management at the individual level in terms of training and development by aligning their HR levers — role descriptions, key work objectives, and rewards structure — with the need for a strong change capability. For example, recruitment processes should ensure that future hires show an aptitude for adapting to and absorbing change. Reward and recognition systems must motivate people to engage in developing the desired change management skills and behaviors. Employment contracts, performance appraisals, and sales incentives all need to be tailored to the priority of bringing in, retaining, and developing managers capable of delivering change.

Change management as a prerequisite for success
Change management — the people side of business transformation — is no longer a quirky concept poorly understood by senior executives and inevitably blamed for implementation failures. It is now recognized as integral and valuable — indeed, a prerequisite — to success. While change management has come a long way in practice, those experienced in leading these programs acknowledge there is still room for further progress.
Today, most organizations have adopted a programmatic approach; they execute change in a disciplined but sequential manner, treating people initiatives as a vital but separate workstream. In the near future, we believe organizations will focus on building a permanent in-house change management capability that can be mobilized quickly and easily.

Rabih Abouchakra is a partner and Bahjat El Darwiche is a principal at Booz & Company. This article is based on the study Change Management Graduates to the Boardroom by Richard Rawlinson, Christopher Hannigan, Ashley Harshak, and David Suarez.

October 3, 2008 0 comments
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Nanotechnology and the future of invention

by Fadi Eid October 3, 2008
written by Fadi Eid

Nanotechnology promises enormous opportunities for scientific development, and it looks set to make a breakthrough in the near future. Over the next ten years, many new materials, applications, and services that are currently under development should become ready for the market, and they will revolutionize our everyday lives. Nanotechnology offers a number of promising approaches for solving crucial problems facing modern society, such as protecting the environment. Credit Suisse has been focusing on nanotechnology for many years, enabling investors to participate in the future growth of this technology through innovative investment products.

Nanotechnology has attracted increasing public attention in recent years. In part because the first concrete applications are now available, it is no longer shrouded in mystery. Nanotechnology makes it possible to join individual atoms and molecules together in order to create products with customized properties. Innovations in nanotechnology are turning the world of classical physics on its head. Previously unimaginable products are suddenly becoming possible, such as materials that are made of familiar substances, but are more durable and lighter.

Early applications include cold-resistant, waterproof clothing, graffiti-resistant wall coatings, dirt-repellent automobile bodies, wafer-thin OLED television screens, and transparent solar collectors. There will be other applications and services in the near future, and they too will experience rapid commercial development. Nanotechnology offers a number of promising approaches for solving some of modern society’s greatest problems.

Great strides have been made in energy efficiency in recent decades. Yet, the capacity of batteries and solar cells remains one of the main obstacles to numerous applications. Nanotechnology plays an important role in alternative energy, as the example of solar cells demonstrates. Until now, government incentives have been a key factor in the demand for solar cells, because production costs continue to be significantly higher than for electricity from conventional sources of energy. Nanotechnology optimizes solar cell technology by making it more efficient and reducing the costs of raw materials. According to industry representatives, these new approaches could ultimately lower the price of solar energy to less than 5 cents per kWh, which would further spread the use of this energy source.

In an era of mobility, there is constant pressure to improve the performance of conventional batteries, especially for portable devices. Nanotechnology could revolutionize battery capacity, making it possible to produce lightweight batteries with previously unattainable levels of energy. Such batteries would last longer, weigh less, and take less time to charge. This technological progress, made possible by nanotechnology, is expected to have a positive impact on the market for hybrid and electrical vehicles (HEV), reducing the strain on the environment.

As the key technology of the 21st century, nanotechnology promises enormous development opportunities. According to estimates by Lux Research and Credit Suisse, the nanotechnology sector is growing by 25 to 30% annually, with total market volume set to break the $220 billion mark by 2010. Credit Suisse recognized the potential of this key technology early on and made a commitment to it. The bank has been working with nanotechnology intensively since 2002, developing ideas to harness the opportunities of nanotechnology for investors. Its objective is to bring together and promote the needs and ideas of investors and scientists, so that both groups can benefit. That’s why Credit Suisse has been systematically developing its network within the global nanotech community over the years.

Fady Eid is the general manager of Credit Suisse Lebanon.

October 3, 2008 0 comments
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Political communication‘s absence in Middle East elections

by Rany Kassab & Ramsay G. Najjar October 3, 2008
written by Rany Kassab & Ramsay G. Najjar

With the 2009 Lebanese parliamentary elections on everyone’s mind and the US presidential campaign in its final stretch, one cannot stop but wonder how far we still are in the Middle East compared to the West, in terms of giving political communication the importance it deserves.

Many in our region consider political communication simply a means to “promote” a political party, a candidate seeking an additional term in office, or even wanna-be politicians, with their election “campaigning” simply being limited to plastering a few pictures of a candidate on the side of the roads or hanging parties’ flags on street poles.
With examining the track record of elections across the region — at least in the countries that actually do hold elections — comes the realization that the political candidates vying for public office have never really had to do anything more. The people never seriously demanded that their elected officials be held responsible for their performance once they are in office. No need for any of what is considered as staples of election campaigns in Western democracies: no need for a comprehensive political agenda — and certainly no need to communicate, publish, or distribute it — no need for televised public debates, and no need for a real town hall meeting where voters can truly question the candidates on their positions and planned programs.
Contrary to the giant leaps in leveraging creative campaign communication in the rest of the world, time seems to have frozen when it comes to elections communication in the Arab world. Simply relying on the same old tactics that appeal to the people’s ethnic, religious, or confessional insecurities or that aim at creating ‘name awareness’ by flooding the streets with posters and banners, has always been sufficient to secure candidates’ election.
On the other end of the spectrum, the accrued political maturity in Western democracies has meant that the people demand accountability. Elected officials are voted into office based on a clearly defined and communicated platform or agenda that would govern their mandate and serve as the basis for judging their performance. Communicating this political program thus holds candidates accountable vis-à-vis their electorate. This has led to political communication becoming the foundation of the political system and the basis for the “social contract” between a candidate and the public.
Candidates in mature democracies today cannot but acknowledge the importance of interactive communication as a means to open channels and establish intimacy with their constituents. Holding public rallies, going on cross- country road trips to introduce themselves and their ideas to voters, setting up informative and engaging websites, writing their thoughts on blogs, and capitalizing on urban culture phenomena such as YouTube and Facebook are no longer luxuries. Candidates are in effect required to engage in open communication that allows voters to be informed and hold them liable and accountable.
It is this accountability that we seem to be missing the most in our part of the world. If accountability gave rise to impactful political communication in the West, and as accountability is a fleeting value that we just cannot seem to reach, perhaps we should leverage political communication to bring about accountability in our region. By clearly informing the public of their stand on issues at stake, and communicating their political agenda through a wide range of communication initiatives, politicians would be raising awareness and paving the way for a renewed rapport to govern their relationship with voters, whereby citizens can hold them accountable once they are elected.
Just as politicians in the West can no longer afford flip- flopping with the media scrutinizing their every move and speech (just ask Hillary Clinton and her position on the war in Iraq) with YouTube, TV archives, websites, and their own published statements and political programs “coming back to bite them,” engaging in true political communication would mean that our politicians cannot renege on their words without being sanctioned for it.
Unsurprisingly, transparent and engaging political communication turns out to be as rewarding to voters as it is to the candidates, who as a result of such open communication create strong affinities with voters, giving rise to passionate supporters who campaign on behalf of the candidates, with sometimes more successful results. Obama’s fervent supporters and the proliferation of viral videos and catchy songs are one example and testament to that.
With the key realization that political communication serves the interest of the candidate, while rendering him liable to the public, perhaps we can give more importance to proper communication in our upcoming elections and across the region. Perhaps true and effective political communication can serve as the vehicle to render accountability a practice and an inherent part of the system of values in our regional societies.

 

Rany Kassab & Ramsay G. Najjar, S2C

October 3, 2008 0 comments
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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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