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Special Section

Vintage Stuff

by Anthony Mills September 9, 2005
written by Anthony Mills

There’s a 1958, silver-blue Mercedes 190SL convertible in town, and it’s turning heads. In a country where new, shiny and expensive can be a brash entrée into the smart set, what better way to offer an riposte with a dash of elegance and a bit of old money charm with a glorious vintage sports car, rippling with Connolly leather and spoked hubcaps..

There is a small and determined band ofLebanese who see a vintage car as a superior, more refined expression of motoring pleasure. There are currently around 300 vintage cars purring around Lebanon’s roads with an air of distressed gentility. But be warned; beauty and elegance come at a high price in a country where the market is still underdeveloped, services histories are opaque and the majority of mechanics simply are not up to the job of maintaining these beauties of a bygone age.

To many it is all about a time when cars where art. “Back in the old days, some guy graduated from design school, sat down at night with his pack of cigarettes and a coffee, imagined a car and drew it. It had soul and life. reminisced classic car aficionado Elias Amiouni. “Sure, today’s cars are beautiful. They handle great, but they have no soul.”

And soul is what drives Lebanon’s determined band of car lovers. In Europe and the US there are no shortage of magazines devoted to classic cars, bringing together devotees, offering maintenance hints, market movements and transparent prices. In Lebanon however, while interest in classic cars is picking up, it will always be limited.

And for those who seek a quick buck and want to setting up a classic car business in Lebanon, forget say the connoisseurs. “To import cars and then sit on them for years, without knowing if you’re going to have a buyer is just not worth it,” said Amiouni. “The number of enthusiasts is simply not big enough. Here in Lebanon you do this as a hobby. A friend of mine wants to sell a 1959 Corvette in reasonable condition but he can’t get a decent offer. This is a car that would sell in Europe or the States for around $65,000, but no one is interested”

Elsewhere, vendors are asking funny money for what are essentially pieces of junk “There’s a total misconception,” says Mercedes collector Malek Mroueh. “You go to see a car and the guy tells you it’s worth $100,000. True, refurbished it would be worth that much. But you’ve got to spend $75,000 refurbishing it. I recently bought a 280SL in the States for around $5,000,” he went on. “I knew it was a shambles, but I can restore it. Someone selling the same car here would have demanded $45,000.”

Most Arab collectors (Mercedes SL’s and Jaguars E-types are particularly coveted) source from dealers in Europe and the US, where the provenance of the vehicle is trusted and they are less likely to be conned by unscrupulous restorers.

“Why would you want to buy a classic car here when elsewhere you have a much bigger basket to choose from?” asked Amiouni. “Elsewhere, the car has probably been maintained to a much higher standard. And there is always a service history. So you know pretty much what the car has been through. If you buy it here, a lot of mechanical and bodywork surprises are going to pop up. Local restorers are out to make a quick buck. They cut corners.”

Like many of the newer cars that arrive on Lebanon’s shores and reassembled after being written off for scrap, the buyer can often never know exactly how his piece or motoring memorabilia has been restored. Mroueh, who owns four Mercedes, is so distrustful of Lebanese workmanship that his cars are now maintained in the same warehouse as he runs his printing business. That way, he can keep an eye on the restorers and avoid the frustrations associated leaving in hands of a stranger. “I once restored a 1971 Mercedes 280 SL,” he recalled. “I had to be there an hour a day just to make sure things got done. And it cost me a bundle. So I figured that if I bought the tools, set up some space in my printing plant and got them to work on it there, it would be cheaper and I would have more control.”

Another Mercedes collector Marwan Tarraf has a similar tale. “I took a couple of cars to a restorer and he lost most of the parts. The guy was so messy. He was throwing things around. A year later, I went to take the car and had to buy the parts he had lost. It came to more than $12,000.”

There is essentially a dilemma. Anyone seeking to enter the car restoration market in Europe or the States, though, must be prepared to pay through the nose. In Lebanon, a restorer might take $300 a week. In the United States he costs $75 an hour. Amiouni said restoring his Lamborghini Mura in England cost around $60,000. Had it needed spare parts the price would have spiraled further. Another classic car restorer said it cost him $60,000 to restore an Aston Martin DB6 in England. He had already spent $60,000 purchasing the vehicle. He said the restoration process would have cost only $20,000 in Lebanon, but at what price? As the saying goes there is nothing more expensive that something cheap.

And then there is the problem of outmoded technology. Tarraf, who has spent over a half a million dollars on fourteen Mercedes, 13 of which he bought in the US for prices varying from $15,000, to $85,000 for a 1971 280SE convertible, does not advise taking vintage cars to the local dealer. “I tried to have some work done on one of my cars at the Mercedes dealership,” he said. “It stood there for six months and then I had to bring it back on a truck. They didn’t know what to do with it.”

Even a simple service can be problematic. Most car buffs have found and treasure mechanics who know their stuff. “There are a few older mechanics around who have been working on these cars since they were new,” said Amiouni. “As for the rest, I wouldn’t allow them near my car.”

But what about bringing old cars into the country? Insiders complain that even modest market growth is being hampered by the same exorbitant duties stifling the new car sector. Importers have to pay 20% customs duty on the first $13,300 of the car’s CIF value and 50% on the remaining value, plus 10% VAT and 8% registration fees. And for classic car importers, there’s an added twist: While the base value of a brand new car is indisputable, the value of an vintage model has to be determined by a customs official before any duties are imposed. This evaluation process, classic car devotees complain, is carried out in a frustratingly unprofessional manner. Most significantly, a single assessor insists on valuing the vehicle at the high end of the range on his chart. He pays attention only to the brand, not to the condition, and is often under pressure from his superiors to extract as much duty as possible, collectors say.

“Imagine you’re importing a Lamborghini Mura in a state of total disrepair,” said Amiouni. “You might be planning on spending $50,000 on restoration here in Lebanon to bring it up to a market value of $100,000. But the evaluator says: ‘No, this is a Lamborghini Mura. They sold one in England for £150,000 (about $300,000), so you have to pay $100,000 duty here.’ It’s left to the judgment of a single person. We need a small bureau set up, with three or four people who are not in it for themselves, whom you don’t have to bribe to reduce the amount.”

A law prohibiting the import of models whose production line ended less than 30 years ago further burdens Lebanon’s vintage vehicle market. This, say classic car fans, is a misguided effort to protect Lebanon’s domestic second hand car market.

Classic car fans also mourn the loss of many examples of pre-war motoring glory – several Ferrari Daytonas and Dinos, a host of Lamborghini Muras, Maseratis and at least one navy-blue soft-top Aston Martin DB6 Volante – that were bought for peanuts during the conflict, exported to Europe and the US and sold for a fortune during the classic car boom of the late 80s. The upshot is that there is less awareness of classic cars, another factor that has stunted the growth of a vintage culture. “Cars that normally sold for $20,000 were changing hands at $100,000. Those at $200,000 went up to a million. The sky was the limit,” Amiouni said.

Sitting despondently on a folding chair to a row of gleaming vintage vehicles outside a rundown classic car showroom in Furn al-Chubbak established by his late father, Georges Constantin is quick to concede that classic car dealing is dead in Lebanon. “There’s no business,” he mused. “And it’s been getting worse and worse for seven years now. There used to be money. Now there is none. The few clients we do have are from the Gulf.

But maybe the real problem behind a thriving vintage market is the Lebanese themselves. Last year over a classic car show organized at the Faqra Country Club by independent cars owner clubs was the catalyst for a feud with the Lebanese of the Federation of Vintage Cars, which was accused of blocking the show. The Federation claimed it was merely following federation guidelines, which prohibit unofficial car shows.

Insiders claimed that if the two groups – the federation and the independent owners clubs – joined forces, they would be able to more effectively lobby the government to reduce duties and make it easier for collectors and restorers to enjoy their hobby.

“But this is Lebanon for you,” lamented Amiouni. “We never unite to make a good thing better.”

September 9, 2005 0 comments
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Special Section

Consumer car trends

by William Long September 9, 2005
written by William Long

Lebanese car buyer – especially the one interested in purchasing a new car – is a bit more nuanced than some may think.

In fact, while it may seem as though many consumers will do anything to purchase a Mercedes or a BMW – perhaps even risking their luck on a rock bottom used import with a questionable past (see page XXX) – the reality is that many new car buyers do care about safety standards, fuel economy, durability and about practical mechanics such as how powerfully a car might accelerate up a 30 degree incline on Damascus road while passing an overloaded cement truck (during rush hour).

After all, in Lebanon, buying a new car is often considered as much more of a long term investment than in the US and the EU.

“It is not that they know everything about the car,” explained Nagi Abou Adal of Adal Volvo. “But they are well informed when they come in here and they do care about safety. As you know, our roads are not safe, not only because of the infrastructure but also because of the driving pattern. So I see a lot of concerned parents who want their children to drive a Volvo because it is known for being extremely safe.”

“The Lebanese consider buying a car like buying a house,” said Cesar Aoun, brand manager for Smart Car. “So they want to feel certain in their investment.

“But,” he added, “rather than go to a consumer magazine, like some may in the US, the Lebanese buyer generally trusts in who the dealer is, the family name and the relationship that has developed over time.”

Still, it is clear that the Lebanese desire to be perceived as fashionable nevertheless acts as a powerful market mover – influencing dealers to balance an emphasis on safety and economy with a need to stand out, especially among younger consumers.

“Our strategy for Lebanon is to show that Smart Car is definitely functional and it is economic, but because of its special design and the quality of the inside – which is Mercedes standard – it is a premium brand with a fashion look,” Aoun said.

“For educated consumers, things like electronic brake distributors and a one nutshell chassy matter… But Lebanese people live in a cosmopolitan country and wealthy people, in particular, are very concerned about brands and lifestyle.”

“In the past,” explained Abou Adal, “We were known for not emphasizing design. Volvo realized that this was a drawback, so, [globally], they are trying to change from a serious safety oriented company to a trendy one that is still safe … and you can see that in our new models. As a result, the average age of a Volvo owner used to be 40, but we are now considered as a first car for 20 plus drivers… here in Lebanon as well.”

Noting the emergence of the trendy, but more expensive ($25,000 plus) Beetle, Mini Cooper and Citroen C1 – the latter of which is set to enter the market later this year in direct competition with the Smart For Two – Aoun added that Lebanese new car buyers are generally less price consciousness.

“Even though they may not have the money, they would overdo their budget and get a bigger loan to get a fashionable car.”

While dealers differ as to the relative discernment of the Lebanese new car buyer, one thing is certain: price does ultimately matter even if some buyers overdo it.

Indeed, in the first 7 months of 2005, the top five leading dealers in Lebanon were primarily selling sensibly priced brands like KIA, Peugeot and Toyota – cars that generally sell in the $10,000-$14,000 range. Although estimates very, this economy car segment most likely constituted at least half the overall market.

According to data from the Association of Car Importers in Lebanon, of the 9,626 new vehicles sold in the first seven months of 2005, the Peugeot brand (Sidia SAL) led the pack with 1,085 passenger vehicles sold – Sidia held 11.6 percent of the overall market in passenger and commercial vehicles sold. Rasamny Younis Motor Company, who was the market leader with 13.3 percent of overall sales, managed to sell 1,018 Nissan cars January to July – albeit with many higher priced brands mixed in like Nissan’s SUV line.

Next, in terms of market share, was Bassoul Heneine SAL which captured 12 percent of new vehicle consumers (1,169) – sensibly divided between Renault (592) and BMW (408). BUMC (10.7 percent of the overall market) sold 848 Toyotas, while Natco SAL held 8 percent through sales of KIA (788).

According to Fayez C. Rasamny, Sales General Manager at Rasamny-Younis Motor Company, many thrifty Lebanese help reduce the purchasing cost of a new car by trading in their old car at the dealership – at least 40 percent each year at his alone.

What’s more, although overall statistics are unavailable, the majority of buyers choose to finance their cars – up to 75 percent according to one dealer, although economy buyers generally finance less as a segment.

With plentiful bank options – nearly all banks now offer financing arrangements – and favorable terms that average five years at rates between 4.5 and 4.9 percent, it’s little wonder that so many buyers choose to take on monthly payments that for economy cars can come in under $200.

“We used to finance directly,” explained Negib I. Debs, sales manager at T. Gargour & Fils Mercedes-Benz, where buyers also often choose to finance. “But now Mercedes-Benz uses banks. The down payment is around 20 percent, it is compulsory to take insurance and the rate varies between 4.5 and 4.9 percent depending on the bank.”

From the perspective of the banks, the sector has clearly become an important part of doing business in the country – although because of the competition, profit margins are slim.

“We target mostly individuals,” said Georges W. Aouad, the head of retail banking at Bank of Beirut. “But the margins are very, very low in the car loan sector… some participate even if they are losing money.”

One area than both banks and dealers have generally steered clear of is the relatively new lease to own option.

For now, banks generally refuse to offer lease financing because of the lack of a down payment and risk (two reasons why consumers in the US and EU choose the option). At the same time, although a few dealers like Rasamny Younis do offer lease to own arrangements in house to preferred clients, dealers themselves generally steer clear of the arrangements for three reasons: First, the Lebanese mindset generally eschews leasing because as one dealer put it, “they don’t like the green license plate that is for rentals; they want to be seen driving a car they own.” Second, under the current law, there is a double taxation on registration since the leased car is first registered by the dealer and then, after the buy option is chosen, registered to the individual. And third, most dealers are generally unequipped to offer replacement cars.

“What is called leasing in Lebanon is not real leasing,” said Volvo’s Abou Adal. “There are a lot of legal issues that are not solved yet so it is ‘more like disguised rentals.”

The complications have left leasing to rental car companies like Avis who is limited by law to offering a maximum lease term of four years – which itself pushes monthly payments higher.

“If you compare buying a new car to leasing it and then buying it, the end result is similar,” said Diala Ghostine, director of sales at Avis.

Even so, according to Avis’ own calculations, buying a new Audi A3 at $28,500 with VAT ends up costing almost $38,000 after three years (factoring in registration fees, insurance, maintenance and additional VAT) while under the leasing arrangement the end cost to own is more than $40,000, with stiff monthly payments of $769.

Although the benefits of no down payment and free maintenance etc. are clearly attractive, with three year warranty deals from some dealers the advantages clearly diminish.

Which is perhaps why Ghostine’s clients are mainly corporations and not individuals for the time being – corporations who generally choose not to buy at the end.

“Lebanese people want to invest in a car they think they will drive for seven years – I don’t think so, but they think that …..so for these people, leasing is not an option.”

Whether leasing overcomes its various hurdles or not, for many Lebanese buyers, whether price conscious or not, fashion addict or safety first, an emphasis on options and the latest models is critically important.

According to Volvos Abou Adal, “Almost all of our cars are sold with leather” a choice echoed by many other dealers. “In Europe it is a much lower proportion. Automatic transmission is also considered a must so you can see that there are some specifics that we have in the Lebanese car market.”

A Bluetooth wireless car kit and I-pod installation is also proving popular for Smart Car buyers. In fact,” half of our customers want the I-pod function and they also want a special sound system and sun roof,” said Aoun, the latter of which generally applies to the market.

Also desirable: access to the newest model for popular standbys and, of course, the big SUVs that are generally either despised or loved on the roads.

“We launched the new 4X4 M class two months ago and it now looks like we are going to have big numbers,” said Mercedes’ Debs. “On the other hand, the coupes and convertibles, the nicest to look at, are extremely popular but not in volume – the enthusiasm among consumers is unbounded.”

Unbounded also appears to be the watchword for the new Nissan Pathfinder that Rasamny-Younis is set to unveil later this Fall.

“We had a hit with the old Nissan Pathfinder,” Rasamny said enthusiastically, noting that his dealership sold more than 2,000 Pathfinders between1998 and 2004. “The new one that is coming will be competitively priced with the Toyota Prado in the $50,000 range with full options, but you know for one year we did not have the Pathfinder and now a lot of enthusiasts are asking about it, so I think it will be a hit.

“You know,” he added smiling, “After all, the Lebanese love these big cars.”

September 9, 2005 0 comments
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Special Section

2005 car insurance

by Thomas Schellen September 9, 2005
written by Thomas Schellen

Slightly over two years after effectively beginning to implement mandatory motor insurance, the number of motor vehicles with Third-Party-Liability (TPL) coverage against bodily injury claims has risen to levels drastically above those reached before 2003. According to best available assessments, vehicles with some form of insurance now number 800,000 to 900,000, or a good cut above 80% of the country’s estimated 1.05 million cars and trucks in circulation.

As the number of insured motorists has more than doubled over the period, some of the worst fears of insurance industry leaders over inadequate premiums for the compulsory coverage seem to have mellowed.

One particular worry in the industry had been that the government-stipulated premium range of $40 to $60 for a year of TPL insurance against bodily injury, although in the lower bandwidth of actuarial calculations, was still being undercut by some insurers willing to sell this insurance for as little as $20.

Companies offering such dumping prices could easily be thrown into insolvency through a series of larger claims cases that they would find themselves unable to pay out and such bankruptcies would derail the insurance sector’s still feeble reputation, went the fears. Other frequently voiced concerns were over the need to have a pool covering accidents involving uninsured/unregistered cars and its negative financial impact on the insurance industry and the internationally proven tendency of claims awards going up after introduction of mandatory insurance, and the related costs to the providers.

Up to now most fears expressed by providers during the introduction of compulsory motor insurance have been unwarranted, said Walid Genadry, head of the Insurance Control Commission at the Ministry of Economy and Trade, which is in charge of monitoring the compliance of insurance companies with regulations and solvency requirements. “There are no serious concerns from supervisory perspective,” Genadry told Executive, acknowledging however that a handful of insurance companies achieved increases in premium production based on TPL sales that were disproportional to their market position.

The first two years of compulsory motor insurance were apparently on all counts less eventful than the industry had expected during the long political discussions and arduous efforts that had preceded the implementation of the law. Although a few companies, presumably by selling compulsory motor insurance at or below the minimum mandatory annual premiums, could boost their premium turnover from amounts in the $500,000 range to $2 million or more, many larger insurance firms did not greatly increase their portfolio of motor premiums.

Not interested in taking on risks insuring cars of advanced age and /or questionable road safety, these providers often push sales of the mandatory TPL cover only in conjunction with a profitable no-fault insurance package or at least a full TPL package combining bodily injury and material damage covers. Typically selling for between $120 and $150, these latter packages may still be inexpensive for the covers they provide but their comparative to the cheapest mandatory providers’ higher costs act as a barrier against customers who are only willing or able to purchase the cheapest insurance in the market.

“We don’t readily give TPL to unknown clients and will not underwrite TPL for bodily injury alone unless it is for a very big client,” said Fadi Chammas, general manager of Arabia Insurance. The bodily injury cover alone is cheap and very volatile, assessed Max Zaccar, general manager of Commercial Insurance. “We sell motor insurance, but not bodily injury alone,” he said.

Insurance leaders are far from convinced that concerns over the viability of compulsory motor insurance are moot. Costs of motor insurance have been driven up already by the fact that VAT costs had not been included when the premium ceilings for compulsory insurance had been determined, said Chammas, in whose opinion the financial results of selling compulsory motor insurance “are bad, forcing providers into losses.”

Court rulings over personal injury or death claims already have been tending towards awarding higher damage amounts when the judges knew that insurance companies rather than the individuals involved in an accident would have to pay, said Lucien Letayf Jr, general manager of Libano-Suisse Insurance. He also admonished that changes in the rules on settling claims now would force insurers to pay out claims in the first instance when the motorist had caused the accident in question while driving under the influence of alcohol or even intentionally, through a proven vehicular homicide. “We are not very happy with the existing law,” Letayf said.

What is undisputed by insurance companies and the regulator is that material damage coverage has to be included as soon as possible into the compulsory motor insurance, in order to achieve a farther reaching protection of society against the impacts of traffic accidents. One important question in this context is however for some insurance executives if it is not necessary to be more stringent in weeding out unethically acting and unprofessionally managed companies from the sector before implementing this second phase of compulsory insurance. Other managers ask that the ministry of economy would continue to stipulate a minimum amount at which TPL policies can be sold and enforce this minimum but abstain from imposing upwards ceilings and instead leave price determination on the upper end of the equation to providers and market forces. 

Adding to the uncertainty over appropriateness of premiums is that currently there exist neither conclusive statistics on the sector’s cumulative premium volume from motor insurance in general or mandatory TPL, nor have insurance companies and the industry association ACAL hitherto compiled and published sector figures on claims paid out in motor insurance. A first survey on the loss ratios of TPL insurance is underway but as long as its results are outstanding, no clear picture on the real cost and effectiveness of the now existing mandatory insurance is possible.   

However, compulsory motor insurance in any case has not contributed a great deal to the sector’s bottom line, suggested Zaccar. If 500,000 new contracts for compulsory bodily injury covers had been added at a value of $30 per policy to the industry’s total annual premium volume, this represents merely $15 million in additional turnover divided among some 45 insurance companies, he said, or less than 3 % of the sector’s balance sheet.         

 Still, the reality of compulsory motor insurance is a factor in the spreading of insurance awareness and in slowly increasing insuredness on national level. Standardized motor insurance products are suited especially for being sold over the counter of banks through the bancassurance distribution channel as well as through other non-conventional distribution channels, said Letayf.

A significant part of the insufficiencies associated with implementing motor insurance in Lebanon stems from overall weakness of concepts on the long-term financial losses caused by an accident. People widely do not approach the issue of an accidental death or traffic casualty under the aspect of the damage from the loss of the individual’s earning power. Thus on the sides of the insured and insurers, the cultural propensity is leaning towards lower assessments of accident damages and eventual underestimation of the impact of traffic accidents on the national economy.  

This point was emphasized strongly in a 2004 study evaluating road safety in Lebanon and outlining the need for a master plan to improve road safety. Undertaken by SweRoad, a Swedish road safety consulting specialist, the study reinforced doubts on the number of traffic casualties in Lebanon and, based on reassessing these numbers upwards, attributed road accidents with having caused at the very least $500 million in damage to Lebanon’s GDP for the year 2003, and probably much more.

While unfailingly polite and careful to carry a positive tone throughout, the report passed a judgment on road safety in Lebanon that was as unsurprising as it was damning on literally every aspect of road safety and national planning of sustainable traffic. If no measures are taken to improve road safety, the report estimated that fatality numbers from traffic accidents would go up by 20 to 35% over the next five years, with the resultant increased damage to the national economy.

In light of such figures it seems nonsensical to assume that insurance coverage worth about $50 million to $60 million for TPL coverage of 800,000 to 1.05 million motor vehicles could decisively aid the country in managing the costs of road accidents. Nor, and very importantly, does it seem likely that current, unrefined premiums for mandatory TPL could create a substantial impulse towards having motorists adopt more defensive driving habits and make greater safety efforts.

Thus, further improving insurance requirements for motorists and achieving greater sophistication of motor-related insurance products will only have a robustly positive impact if such developments are achieved in concert with overall road safety gains. [box]

Motorists may currently still have access to TPL insurance at bargain prices. But considering the possibility that traffic accident numbers and fatalities in Lebanon, contrary to trends in developed nations, could increase further, the outlook on future costs of road accidents to society and individuals may be devastating – unless a radical change in road safety policies and attitudes can be accomplished.

September 9, 2005 0 comments
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Special Section

Avoiding Death Traps

by William Long September 9, 2005
written by William Long

Take a drive along any of the main highways out of Beirut and it quickly becomes apparent that the Lebanese love, and have always loved, the muscle, sleek lines, reliability and prestige of Mercedes and BMWs.
Of course, along with that love affair is an fortunate dilemma, one that is perhaps emblematic of a wider social pathology: The Lebanese love their luxury brands but in many cases cannot afford them.
What this means is, according to informal estimates (statistics are not available for used car sales), the 461 new Mercedes and 609 new BMWs sold in Lebanon last year were more than outpaced by the number of used models sold to consumers eager to invest in and show off their “new” Mercedes and BMW.
The problem is that over the past four months alone, at least four people have died in accidents in which their luxury Mercedes rather unluxuriously split in half. While there have been past reports of similar incidents over the years, the true number of accidents related to used cars with welded chassis and bodies is also, unfortunately, unavailable; as is the overall number of so-called “half-cars” on the road today.
What is certain is that the death of Tyre MP Ali Khalil and his wife in early April, after the Mercedes they were driving split in half during a crash in wet weather on main road South, momentarily focused attention on the sometimes shadowy world of used cars – especially on the part of the market, an apparently large part of the market, that relies on the import of damaged vehicles and half-cars that are condemned as scrap in Europe and North America.

“The Scientific Research Foundation published a report recently that said these vehicles that are welded together are considered the most dangerous on our roads,” said Ziad Akl, President of YASA International.

“We do know at least that there were at least 120 accidents last year alone due to such cars – and while not all crashes led to death it is still a serious problem. These used cars that are coming here need to be inspected fully before they enter the country because right now this is absent.”
According to several car agents, all of whom requested anonymity due to the sensitive nature of the subject, under the status quo, a BMW involved in a serious traffic accident in France, for example, will essentially have its chassis serial number and license blacklisted for resell or repair. At this point, a Lebanese used car dealer would buy the car from the insurance company as scrap, cut it in half and ship it to Lebanon along with numerous other half cars and spare parts.
At customs, where rules and regulations are notoriously fluid, the half-car can mostly escape the sizable tariffs levied on new cars (used cars, including damaged cars, face the same tariff rate as new cars but have their value determined by the Blue Book listing). They can also escape the albeit limited safety testing that all cars must submit to. After all, it’s not really a car. In fact, the half-car is officially listed as a spare part.
Once in-country, with no legitimate service history required of used or damaged cars, the car is then welded together with another anonymous half car – not necessarily its natural half either…for better or worse, in sickness and in health – and is promptly put on the block at used car lots across the country.
Meanwhile, the prospective buyer has only the word of the dealer to go as to the prior condition of the vehicle (Lebanon has no “Lemon Law” that would provide used car buyers with full refunds should the car fail within a certain amount of time).
According to one new, luxury car dealer, whose shop services his brand’s used cars and whose own sales are naturally affected by the presence of lower cost used cars, horror stories abound in the industry.
“We have seen cars that are unimaginable,” the dealer said. “We checked one car that was apparently perfect, but with a simple AC problem. We took the dashboard off and noticed that the car had had a huge accident where the airbags had gone off.
“The airbags had not replaced,” he exclaimed, after a momentary pause to emphasize the point. “It was in perfect condition… but there were no airbags. The owner had no idea.”
“Look,” explained another new car dealer, outlining the critical problem in the used car sector as a whole. “You can bring just about anything into Lebanon. If you buy a car here and ship it to France, however, you have to pass a whole series of quality control tests most of which we do not have here. Also you can’t bring a car into France that is not already legally sold as a brand there.”
“I can bring in five, whole used cars and sell them at my dealership if I wanted,” noted one dealer who sells both new and used cars. “I would pay customs at the border or at the port and that is it – there is no tax on my profits, the VAT may or may not be registered and I don’t have after sales issues since if I sell him a scrap car it is his problem.”
While most used car dealers refused to comment on the issue, the four months that have passed since MP Khalil’s death have apparently lessened the sense of an imminent crackdown to the extent that at least one repair and assembling company dealer felt comfortable enough to joke about the matter.
“It’s a death trap,” laughed one dealer as he motioned vigorously to the two BMW half-cars that lay in plain view outside his Furn el Chaabeck shop. “No, seriously though. We do a good job and it is safe. But then again you may find half of you on one side of the road and half on the other!”
When pressed that, in fact, this had happened to several people recently – or at least they had died whole in a luxury car that itself had split in half – the dealer only shrugged and said gravely: “We Lebanese love our Mercedes; we are doing the best we can to give them what they want.”
After a pause, he added, incorrectly, that, “I think that it may even be legal to sell welded cars in Germany, but I am not sure.”
Although such crass behavior is probably not representative of the majority of used car dealers and garages in Lebanon, contrary to the published claims of used car dealers about a clear separation between dealerships that import both damaged and half-cars and those that don’t, several new car dealers interviewed by Executive claimed that the practice of refitting damaged and half-cars was widespread.
Indeed one used car dealer claimed that behind almost every used car lot there is a repair and assembling shop that churns out previously damaged or half-cars.
In the end, while a relative paucity of regulation is clearly to blame for much of the current situation (inspectors don’t check the frame of used cars coming into the country for example) the high tariffs levied on new cars and good condition used cars also play a significant role in creating the market for less expensive, but potentially dangerous vehicles.
When customs, VAT and registration fees end up raising the sticker price by 75 percent or more on a new luxury car, it is little wonder that some dealers will even go to potentially dangerous lengths to satiate the unyielding Lebanese demand for brand name purchases that seems to have diminished little. As one motoring journalist commented, “everyone knows its going on but they either don’t see it as a problem or they believe it’s always the other guy who is being conned.”

September 9, 2005 0 comments
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Special Section

New car story

by William Long September 9, 2005
written by William Long

Until the assassination of former Prime Minister Rafik Hariri in February, Lebanon’s 33 new car dealers had been enjoying something of a sweet ride, despite their persistent complaints of high taxes and fees that in some cases can more than double the cost of buying a new car.

Indeed, according to data from the Association of Car Importers in Lebanon, sales of commercial and passenger vehicles in January 2005 alone saw a 26 percent jump over the same period in 2004 (1,522 new passenger vehicles and 123 commercial vehicles were sold in January of this year while 1,225 passenger and 79 commercial vehicles were sold in January last year).

In fact, though the president of the association, Samir Homsi, noted that Lebanon had seen better years, new car sales for all of 2004 jumped almost 30 percent compared to 2003 (from 15,921 vehicles in 2003 to 20,455 vehicles in 2004).

Of course, as with so many aspects of Lebanon’s economy, the assassination badly hobbled the industry, nearly halving sales for almost all dealers in the months of February, March and April.
For at least one dealer though, the downturn provided a perfect moment for a new introduction.
“We decided to launch the new 3 series during this period even though it was a risk,” said Nagy Heneine, General Manager at Bassoul Heneine BMW. “From our marketing point of view, we thought that even if we did not sell, the visibility would be very high because no one was doing a launch. So the main focus was not to sell immediately but to tell people that there was a new 3 series in the market… [Ultimately] it was valuable.”
In contrast, most dealers choose to wait out the slump. By May though, the wait was over: The dealers partially resuscitated their sales figures be initiating an aggressive campign of special discounts and deals widely advertised in the local media (May sales increased almost 75 percent over April).
Although the “No VAT” or “registration included” offers clearly impacted the bottom line of participating dealers, a cost that none cared to specify but that almost surely reached the tens of millions of dollars, May, June and July overall saw 5,284 new vehicles sold compared to 5,993 during the same period in 2004 – a more manageable 11 percent drop-off in sales year on.

“Everyone in the car industry was burdened with heavy inventory so there were quite good offers for customers,” explained Nagi Abou Adal of Adal Volvo. “In our case, for a limited period of time and on certain models, you could buy without paying VAT or you could choose to take a larger discount – our normal discount is four percent but we increased this to 7-8 percent off the sticker price.

“The result was that we sold out on those cars and lowered inventory.”

By August, most dealers had also roughly gotten back to the status quo, but the financial beating they had taken in the process clearly hit a sore spot for the industry as a whole, thus raising anew the issue of the onerous tax and duty policies applied by the Lebanese government.

Added to this the “Dollar effect” which pushed the prices of European brands like Mercedes-Benz, BMW and others ever higher, and the result was a number of fed-up business owners tired of competing and selling in an otherwise promising market with two hands tied behind their backs.

“The volume of sales would certainly increase and the government would make more money if they just reduced the customs duty, the VAT and the registration fee,” argued Homsi. “If they did this we would also improve environmental quality, because newer cars are, in some cases 80 percent cleaner. At the same time, our medical bill would be less because newer cars are safer, and, [consumers] would benefit because they would get a warranty on average of three years which means you do not have to pay for major repairs during this time.”

Michel Trad, managing director of Saad & Trad agents for Fiat, Jaguar, Bentley, Lamborghini and Ferrari, believes that the government should abolish the rather complicated layered taxation system altogether and simply impose a 20% tax on all cars. “This will make it cheaper for the customer and increase revenues for the government who will have encouraged bigger sales volumes.”

According to Negib I. Debs, sales manager at T. Gargour & Fils Mercedes-Benz, a Mercedes-Benz model that might sell for $100,000 in Dubai would be $150,000 here in Lebanon after customs since the rate is set at 20 percent of the car’s value for models below 20 million Lebanese Pounds and 50 percent of the value above that level.

“Then you have the 10 percent VAT and after that you have to pay registration – something that is nonexistent in most Gulf countries and in parts of Europe.

“In Germany,” he added, “registering an S-600 costs 150 Euros. In Lebanon, it can go up to $12,000 for the same model because the registration rate of six percent is tariffed onto the custom’s value of the car, which in this case is above $200,000.”

As a result, not only is local demand stifled; so to is the demand of Gulf tourists who summer in Lebanon but who find is cheaper to ship their own (mostly luxury) cars here rather than buying an expensive brand locally.

“We are missing out on this market … and our own local market at the same time,” said Debs who estimated that, by reducing taxes and fees, Mercedes-Benz could sell well in excess of one thousand new cars each year (or more than double their current activity) in Lebanon.

“And what would happen is that people who could not afford the C-180 for example would now be able to buy it. As a result, the quality of the cars being bought would go up, less used cars would be sold and overall activity would increase.”

According to Volvo’s Abou Adal, who like many Lebanese dealers has been operating for close to a half century, such moves by the government would also come at exactly the moment when dealers are being pressed by the depreciated value of the dollar.

“Dealers of European cars from Germany and Sweden have seen their costs rise 30-35 percent because we sell in dollars. We are trying to fight this in various ways but the sticker prices have had to rise.”

That said, despite the various struggles and the “ongoing negotiations” with the government – which usually means more delays rather than imminent reform – some dealers willingly signal their confidence that the worst has passed and, burdensome registration fees or not, the new car market is slowly but surely returning to the days when sales saw increases rather than slumps.

“January was excellent,’ explained Fayez C. Rasamny, Sales General Manager at Rasamny-Younis Motor Company (a new and used car dealer for GMC and Nissan). “Then we had the drop off… But now in August we can say that we have come back to normal.

“In fact,” he added, “the forecast is that we will move to the pre-assassination period when we saw steady growth.”

It is a sentiment echoed by Michel Trad.  “We are recovering slowly. We had a fantastic 2004 and January 2005 and then the market collapsed completely,” said Trad. “We rely a lot on the rental market and the high-end tourists did not show up this year. Simple as that.” Trad did however say that sales were picking up and that despite all the problems to have blighted the country he expected overall sales to be down by what he considered to be an acceptable 15%. Jaguar has been a good performer for Saad and Trad especially since 1999 and the launch of the S-Type, which was followed up by the equally marketable X-Type. “Before 1999 we were selling around 40 models a year. Last year we were doing more than 200,” he said. 

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Feature

MTV relaunch set for next year

by Peter Grimsditch September 9, 2005
written by Peter Grimsditch

For the youngsters appearing on Mini-Studio, an entertainment TV show being broadcast in the late afternoon, it was their chance for a few minutes of fame. But the children’s bid for stardom on the MTV program came to an abrupt halt. Security forces burst into the company’s premises in the RML building in Sassine, Achrafieh, and ordered a technician to pull the plug on the young people’s ambitions. The staff was evicted, leaving even personal belongings behind, and the five floors belonging to the station were sealed. That was on September 4, 2002, a couple of months before MTV’s 11th anniversary.

Since Parliament lifted the broadcasting ban in the middle of last month, the enfant terrible of television is set for a multi-million dollar comeback. MTV plans to reappear on the airwaves in the first few months of 2006 although a precise date has not yet been set.

The 2002 raid included simultaneous swoops on 19 mostly unmanned relay stations, needed to extend coverage to the entire country, as well as the unfinished Studiovision premises in Naccache that will house the reborn MTV. At the time Naccache was solely a program production center belonging to an allied, but separate, company.

Outspoken and out of a job

MTV’s crime had been an alleged breach of Article 68 of the law covering broadcasts at election time. The provision stipulates that broadcasts during an electoral period will not favor one particular candidate. In June of that year, MTV’s founder, Gabriel El-Murr, had been elected to Parliament after a bitterly disputed contest with his niece, Mirna El-Murr, for a Metn seat. To this day, MTV emphatically denies the charge of broadcasting bias, saying that Mirna had refused invitations to appear on the station to put her point of view.

Closure left the 453 people on the payroll in September 2002 without a job. In the ensuing uncertainty about the probable length of the ban, they hung around waiting for a reopening. The law stipulated a three-month ban for any station showing bias but the interpretation in MTV’s case rested on a single word. The relevant clause speaks of a tam (complete) closure. While MTV took this to mean shutting down the whole station, as opposed to pulling the plug on the offending program, the authorities interpreted it as meaning “indefinite”.

At first lawyers tried to get the ban lifted through the judicial system and the Publications Court. When that appeared doomed to failure, the company’s energies were poured into two parallel tracks. Campaigning for the return of the license switched from the judicial system to lobbying politicians while commercially developing Studiovision to produce programs, commercials and video clips for external customers.

Alwaleed steps in to help

Some of the 453 people were absorbed into program production at the Naccache business and MTV’s key executives were also retained. But most of the original staff stayed months without a job before eventually finding work on other stations, either in Lebanon or abroad.

The Naccache premises turned into a hive of industry making programs for many of Arabic language television’s major players. Among the clients were New TV, Al Hurrah, MBC, Orbit and the Hizbollah station Al Manar. Another important source of revenue was the four channels of Rotana, which are owned by the Saudi billionaire Prince Alwaleed bin Talal, who also holds a 10 percent stake in the company. Rather than let this lucrative business drop, Studiovision is in the process of constructing a second building in Naccache, bringing the total investment to around $60 million, and plans a third for some time in 2007. The second building is due for completion by the end of the year, provide, according to MTV, “we don’t meet any major snags”. In any case, at the time of the closure MTV was planning to move from Achrafieh to the first building in Naccache, which has seven floors underground as well as the half dozen above ground overlooking the Mediterranean.

Seeing the financial light

and bigger audiences

In the tight and tough world of a Lebanese media business fighting for a slice of the declining total advertising revenue, MTV says that it had built up by 2002 a 26 percent market share of the gross $60 million available. Commission paid to external advertising sales forces, the regie, swallows up more than a third of that. The audience figures, too, were encouraging. Published figures had most frequently placed MTV as number two behind LBC. MTV claims these statistics are suspect and that often it was the leader of the pack. The station says it may not have had household name hosts like Marcel Ghanem, but the content of political talk shows run by presenters such as Paula Yacoubian, Ziad Njeim and Eli Nacouzi attracted as much attention.

It was the political content that had first brought MTV into conflict with the authorities. The station started broadcasting in November 1991 but news and politics were not introduced until two-and-a-half years later. The official MTV line is that it was not confrontational and did not display overt opposition to the regime. Nevertheless it was controversial in taking decisions to interview General Michel Aoun in Paris in 1997 at a time when contact with him was considered illegal. It also the first TV station, through the medium of its talk shows, to broadcast calls for the release from prison of Lebanese Forces leader Samir Geagea. However, it was the departure of the Israelis from Lebanese soil in May 2000 that encouraged MTV to raise the tempo and the profile of its political coverage and its opposition to the Syrian presence in Lebanon. While that brought increased interest and larger audiences, it also led to a series of unofficial visits by people carrying warnings that it was getting out of line. MTV was the only TV station to air graphic footage showing the violence used to put down the pro-Aoun and Geagea demonstrations of August 9, 2001. It also regularly conducted TV polls that were thinly disguised encouragement to calls for the departure of the Syrians. The closure move. However, came after Gabriel El-Murr’s election to Parliament. Murr is a shareholder and not an executive director of the station.

Breakthrough in quest

for reactivating the license

If Gabriel El-Murr’s removal from Parliament only three months (his victory was deemed to have been illegal) after his election and closure of the station were the lowest points in MTV’s history, the recent upward turn also started with an horrific event. The change of political climate brought about by the assassination of former Prime Minister Rafic Hariri on February 14 and the subsequent anti-Syria demonstrations convinced MTV’s directors that obtaining permission to reopen the airwaves was only a matter of time. But, as the chairman, Michel Gabriel El-Murr, remarked, “constructing is harder than destructing”. Well before the August 16 parliamentary decision that restored the station (and changed the closure period for infringing the law on election coverage from three months to three days), MTV had set up two task forces. The first lobbied political figures while the second concentrated on technical issues of financing, programming and staffing.

International advisers were brought in to help with studies on strategy, finance, advertising and communication. Separate studies on technical and artistic needs identified what was missing, alongside suggestions on how to plug the gaps.

There is already a complete programming grid for the reopening and some programs have been commissioned. The hunt for staff is in full swing and the reception at Naccache is sometimes under siege from young hopefuls trying to break into the glamour of television. Around 4,500 people have sent in their CVs and many of the former staff are also making contact. The new staff level is projected at around 550, or 100 more than when MTV was closed down. This is mainly because the terrestrial and satellite stations will be two separate legal entities and need more people. The stated prime reason for two services is that audiences at home and abroad have different requirements and therefore need different services. While this is valid, MTV also accepts that separation provides an insurance that any future attack on the terrestrial station would not automatically close its sister satellite service. In September 2002, the satellite service was closed down as well because it was an integral part of the same company.

All day, all night

and mostly home-made

Most TV stations make their money on adverts aired during the three hours of evening prime time, although MTV sees it as extending these days until one or two in the morning. The new 24-hour program schedule will consist completely of domestically made programs for prime time and around 75 percent for the rest of the schedule. Although making programs is expensive, so too now is buying them. The increase in the number of satellite broadcasters worldwide has increased the competition to buy programs and consequently upped the prices being asked, especially for those intended to be aired on satellite stations. It’s still a reasonable commercial proposition for terrestrial stations to buy films, sitcoms and dramas. The prices are lower because the potential viewing audience is relatively small and the programs can be sold to many countries.

On the advertising front, MTV hopes to regain its market share in two years and says the big spenders are already lining up to buy time on the terrestrial channel. The gross advertising income for the last full financial year of operations, 2001-2, was $13 million. That total was amassed by an in-house company, thus reducing the commission expenses of working through a regie.

Politically the station plans to be as forthright as ever. The subjects for airing will not change although the methods may be more “sophisticated”.  “MTV won’t follow any single particular political group,” said Michael Gabriel Murr. “The opposition it used to represent is now split between loyalists and opposition now. In any case, MTV is for all the Lebanese. There is mutual respect between us and Aoun and we have a lot in common with him. We have no hatred for (President Emile) Lahoud or anyone else.”

In search of millions

from ‘suitable investors’

The company has no official figure on the amount of money the closure has cost but calculates that it runs into tens of millions of dollars. It is also exploring ways to receive compensation for at least some of its losses. “We want indemnities from the government,” said Michel Gabriel El-Murr. “We are annoyed that after international adjudications for Cellis and LibanCell, they are ready to pay, whereas for local matters they aren’t.” As Executive went to press, the RML building in Achrafieh was still sealed and there was no way of knowing how much of the equipment could be salvaged. In any case it is three more years out of date.

Nor is MTV revealing at present how much money it is seeking from investors. Industry analysts put a figure of around $60-70 million a year to run two stations, with pure news channels like Al-Jazeera somewhat less at $40-50 million. The Gabriel El-Murr family controls more than 65 percent of MTV and the relaunched terrestrial station will be 100 percent Lebanese owned. The satellite company doesn’t yet exist yet and the identity of the shareholders has not been decided. “The big challenge is to gather the necessary number of shareholders and partners and funds,” said Michel Gabriel El-Murr. “It is not only about money; it is about meeting the ambitions and aspirations and sharing the same principles and values with the MTV.” But even like-minded investors don’t get a say on the station’s content. “It’s a tough challenge but MTV specializes in difficult situations,” added El-Murr.

That’s a thought that reflects the program being aired on the satellite channel at the time of the closure – Tlob w Tmana (“Ask for something and wish for something”).

Peter Grimsditch is Middle East correspondent of the London Daily Express and former editor of The Daily Star

September 9, 2005 0 comments
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For your information

Ineke Botter

by Executive Contributor September 9, 2005
written by Executive Contributor

With the mass migration of almost one million 03 mobile numbers to the 71 prefix set for the night of September 17, Ineke Botter, Managing Director and CEO of Alfa, would have every right in the world to be a bit nervous. After all, the switchover involves several private and governmental entities, not to mention the Lebanese public itself who is not necessarily given to listening to patient lessons on the need to reformat the country’s collective digital phonebook. The thing is that Botter is not particularly nervous – at least not outwardly. In fact, while the four week lead up to the switchover will undoubtedly involve her in a blizzard of PR and outreach efforts, she’s as focused as ever on the big picture: Revamping the mobile network, offering expanded services and, hopefully, expanding the customer base so overall rates might eventually come down.

Executive: Lebanon is set to see the mobile code 03 change to 71 in mid September. What is Alfa doing to inform a potentially confused public about the switch?

Ineke Botter: We are doing a lot now. We started with a kick off interview on LBC…. and the Ministry of Telecommunications (MoT) will organize a press conference shortly. We are talking to each and every paper and magazine, and we will have a billboard campaign with Alfa, MTC, Ogero and MoT along highways – around 1,500 in all. We will also have a number of inserts in magazines etc. When the mobile code 03 is transferred to 71 on the night of September 17 and into September 18, if you make a call nationally to 03 then you have to change to 71. If it is an international incoming call however, then it will be forwarded automatically to 71 forever – although the caller will get a message to dial 71 next time. So we are doing a lot of “pretty” work and a lot of work after the 18th of September. The reason why we are doing all this is it has already incurred a lot of work for ourselves for over a year now – lately we have a project team of about twenty people and endless suppliers involved all making sure that this is a seamless enterprise at least from a technical point of view. So one month before, we want to make sure that people understand how [the changeover] will function so we don’t get any overload in customer care with questions that are basically crystal clear if we explain them over time. The other aspect here is that we are trying to make people aware that they really need to do something. This means that [customers] have to change in their mobiles the codes from 03 to 71. Once it is done it will not happen again, so it’s a one-off. The final issue I want to mention is that people will most probably have to print new business cards and stationary, so the public cost is so big that we found it necessary to inform people well beforehand.

Executive: Is there a number now for how much the switchover may cost consumers?

IB: There is no estimation of the cost… Although there is international benchmarking, it is very dependent on the local situation because, for example, printing costs are a lot lower here than in Europe… definitely though [the cost to consumers] will be in the millions.

Executive: Is one month of publicity really enough time? Why didn’t alfa start earlier?

IB: Well the MoT is the owner. Of course, the mobile operators are the first ones involved in this project. We are very willing to do whatever is necessary to inform the public, but you have to recognize that in May, for example, there were other items on the agenda, the elections. So the changeover was not the top priority, and I think people have to understand. It is quieter now though so I think people will understand.

Executive: Why was this step necessary in the first place?

IB: The fixed line network uses 01 and 02 and then all of a sudden 03 is mobile and then you have 04 and 05 etc [local numbers]. So to have a numbering plan in place, the MoT decided that this needed to be harmonized. The first step was that they restudied the fixed line network so you have to dial an area code and then the number. Now, 03 will be put aside and used later in the fixed line network. The other reason was that, at the moment, [the MoT] had to introduce a new number block for one million new numbers… So we released 70 [in June] which you now have and you will have 71 and if the market ever grows to 100% [penetration] you might have 72.

Executive: What is your biggest concern about the switchover?

IB: Well it is not a big concern, but there will be some outages in some systems because they have to migrate. This is just a fact of life that we have to do. One of the things that will be affected is the Intelligent Network for prepaid subscribers. In any event, we are now determining with suppliers at which hour we will be doing something, and we will send out this schedule to customers. My expectation is this will be a very small issue. And we will compensate if there is some loss.

Executive: Is the introduction of new numbers –the 70 prefix – helping to bring down Lebanon’s notoriously high mobile rates?

IB: The MoT decides on the prices, not us. After 14 months here, I have said this a million times: it is not us. Each and every new service or tariff change we need to ask approval. We do have the expertise in house to act as a consultant to the government to say ‘if you lower the prices by XYZ then we can predict to you the following customer take up.

Executive: You can show them this. Have you shown them?

IB: Sure….but you have to look at the other side of the coin, which means what is the investment per subscriber and how can I recoup that investment. You have to study your addressable markets, then you have to see what the revenue stream is for the government… all while investing for these additional customers. So these calculations are not on the back of an envelope. You can say, for example, ok we estimate the market growth at 30%, which means for the government that the investment will be so much. And that investment needs to paid from the revenue stream which, at the moment, goes straight to the state budget.

Executive: So even if the government wanted to drop mobile prices tomorrow and expand the customer base, the network itself is just not ready for this?

IB: First of all this network is old, so the first calculations that you have to do is to see how you have to replace network elements – we have to replace quite a bit of the network, for the existing customer. Second, you have to look at services you want to offer to your current customer base. If we want to go to the 2.5 generation G – the EDGE technology – at the moment a lot of the network cannot support it. Then, the third thing is that we want to have a bigger uptake of new customers so we would need to build out to cater to this [lower level] market segment…. My top priority is the replacement of network elements, while doing this we can also add capacity itself.

Executive: It has been more than a year since Alfa came to Lebanon, how has business been thus far?

IB: The first year after the take-over has been a challenging time starting with the ramping up of the number of personnel. As you might remember, we lost 57% of the employees when we arrived and had to start recruiting at great speed, then of course, all recruits had to be trained on the job, which was and is a great task and achievement for everyone involved. Then, there was the rebranding from Cellis to alfa which involved over 50 people. That said, from a management and operational point of view, I’m quite happy. We have increased subscribers by 15% and also increased our roaming partners by 13%. Now, what we urgently need is investment in replacing equipment and expanding the network, as I said, to cater to the continuous growth of subscribers. Also, alfa wants to take the next step in launching more data services, again, a project that needs time and substantial money but will support the development of the economy. To a certain extent, I compare Lebanon to the Netherlands where I’m from: both are trading companies really… and traders need the newest business tools to make sure they are on the cutting edge.

September 9, 2005 0 comments
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Economics & Policy

All pumped up

by Faysal Badran September 1, 2005
written by Faysal Badran

Back in April 2004, we discussed oil in these pages, making the judgment that at nearly $50 per barrel, oil was getting into treacherously elevated price territory. The frenzy that ensued carried prices well beyond that to what they stand at above $65 per barrel today. The world financial media has been mesmerized by the price of oil, especially since oil is so closely correlated to politics in the region. Economic pundits have been going out on a limb in making spectacular estimates for what is likely to happen to the world economy due to oil, and others, like investment house Goldman Sachs, predicts oil reaching $100 a barrel. What eventually happens to crude oil is obviously tough to predict, but there are certain signs that point to a top in the price of oil fairly soon. While the developed world grapples with the effects of oil, one thing is certain, the stratospheric rise of oil from near $10 a barrel in 1998 to where it is now has had a huge impact on the region. The Arabian Gulf economies, still reeling from the 1991 Gulf War were able to replenish their coffers and a boom of sorts is developing in a large part thanks directly to oil. To get a feel for the windfall, one simply needs to reckon that Saudi Arabia’s budgets had an embedded oil price assumption closer to $30. With oil nearly double that, they have witnessed a massive liquidity-driven inflation in asset prices, from real estate to equities, and a rise in its natural corollary, public spending. In a sense, the rise in oil, in my opinion has served to neutralize social tensions and economic imbalances in the Gulf. Think of it as petrol peace. In Europe and the US, although oil has had a negative impact on consumer sentiment, it has not translated into doom, as oil, adjusted for inflation is still nearly 30% below its historic peaks.

That is the rear view picture of what oil has done. For a closer look on what’s to come, I think one has to view oil from the perspective of yet another bubble. We have a bubble in housing, a bubble in most commodities, and a lingering stock bubble. Add crude oil to the list, here’s why.

Going up

Controversial Texas oil analyst Matt Simmons recently announced that oil could very well reach $100 a barrel. He is quoted as saying: “We could be at $100 by this winter. We have the biggest risk we have ever had of demand exceeding supply. We are now just about to face up to the biggest crisis we have ever had.” When looking for a bubble always watch out for superlatives such as “ever.” But before scenes from the movie Mad Max start permeating your every waking thought, and before you run out to the garage to make sure grandpa’s shotgun is still there, take a deep breath. The really amazing thing is that no one seems to have learnt the lessons from the previous bubble, but rather appear to be jumping in to the current phenomena, hoping to make back the losses they incurred from the previous one. Perhaps they believe the old axioms ‘lightning never strikes twice’ and, ‘this time it is for real.’ One reason why bubbles form is that many good arguments can be made for ‘why this time things are different.’ Generally speaking, as a whole, the public is not crazy. The media sells people on the best or worst case scenarios. For the last 70 or more years, people have heard reports from so-called specialists about how there is only so much oil in the world and eventually it has to run out. Yet if you look at the predictions the specialists have made about when the last drop of oil will be pumped out of the ground, you notice that every couple of years the date gets extended out a few more years. Technology has always provided man with the solutions to his self-created problems. And technology will continue to do so. Better refining techniques, offshore drilling, etc. have all been designed to overcome oil supply problems. Certainly oil can still run up a little more, making it more tempting with each advance to want to get in on all the fun. That is the hook. Besides, it takes a long time for all really big fools of the ‘greater fool theory’ to hop on the trend. Keep in mind that crude oil rose 16% in the first three weeks of August alone. At $3, $3.25 or $4 a gallon, people will cut back.

Waiting to exhale

All the cutting back of petroleum use will result in an increase supply of gasoline, which will have the direct result of lower prices at the pump. The laws of supply and demand may be slow; however, Alfred Marshall’s microeconomic laws do work well. Simply speaking, if it gets too expensive, people won’t buy it. When no one buys a vendor’s product, the vendor must reduce prices in order to get rid of his inventory. Besides, if that doesn’t work, the US can always start a war in the Gulf to fix the problem. Don’t get sucked in to this black bubble. The money will be made on the downside, not the upside. For those of you technically inclined, note how for the last three years, the futures contracts had stayed at a discount to the spot market until recently. As of early August, it seems everyone expects oil to keep flying and the forward contracts have gone a premium to the spot. To the chartist in me, oil looks very risky at its current levels and it seems to have discounted a lot of possible doom scenarios (Iran being one of them). Predictions? Oil will likely hit $45 a barrel before you see it at $75 (let alone Goldman Sachs’ $100).
 

September 1, 2005 0 comments
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Economics & Policy

Ottoman chic

by Marianne Stigset September 1, 2005
written by Marianne Stigset

Lebanon’s architectural heritage has had a rough 50 years. Ever since the economic boom of the 1950s, which spurred real estate growth, launching the era of concrete modern high-rises at the expense of turn-of-the-century old buildings, the latter have been dwindling. Those that withstood the civil war were subsequently threatened with demolishment, as owners without the financial means to restore them, realized they could make more profit selling them to real estate developers who would build modern apartment blocks. Activists did mobilize in the mid-1990s with the Association for Protecting Natural Sites and Old Buildings in Lebanon at their helm, drawing up a list of over 1,000 classified houses (Solidere managed to save 290 buildings from the pre-war era). Yet today “old” buildings represent a mere 2.5% of the real estate market. “In the mind of the Lebanese, any old building could be torn down and resurrected into a block of flats,” real estate consultant Michael Dunn, chairman of Michael Dunn & Co, said. “Everything has a financial value rather than an aesthetic value.”

Perpetuating the craze for modern real estate are the luxury high-rises mushrooming along the capital’s seafront, which for wealthy real estate buyers, be they Lebanese or from the Gulf, have become the investment of choice.

“Villas in the mountains are somewhat passé here,” said Dunn. “The current trend is to put your money downtown and buy a $5 million, 800m2 apartment in Marina Tower.”

Alternative urban trends

Yet on the sidelines, another trend has been burgeoning for the last few years. It is one which has transformed Gemaizeh from a gritty, genteel, lower-middle class area, into a hip and upscale one, much in the same way gentrification metamorphosed the meatpacking district in New York or the industrial area of Shoreditch in East London. The trend is driven by demand for more authentic, less commercialized and more affordable properties. “It is a process of gentrification,” said architect and AUB professor Rana Samara Jubayli. “The trend usually starts among the up and coming artists and students, who get there first, make the areas trendy, and then the rest of the population tends to follow, and this affects the market. Gemaizeh is a prime example of this. It is very much ‘in’ now.” Although the initial interest in old houses stemmed in part from those on tight budgets seeking lower rents, this has gradually evolved into the trademark of an upscale, fashionable lifestyle. “As in the rest of the world, you will have yuppies and young professionals looking for these types of residences,” Jubayli said. “They wish to live downtown, close to work, the commercial areas and where the nightlife is. It’s a lifestyle choice, a design requirement, more than a question of affordability. It’s a statement.” These new aficionados join a core group of faithful followers, who have long shown a preference for arched windows, high ceilings, mosaic floors and iron railings. They are mainly eccentric Lebanese aesthetes and Western expatriates. “The Europeans adore these types of houses. They understand the value of cultural heritage,” said real estate developer and entrepreneur Karim Bassil.

Emotional ties to the land

While Europeans rarely purchase property while living in Lebanon, and the young Lebanese moving into areas characterized by their preserved architectural heritage generally can’t afford to, Lebanese expatriates on the other hand, are increasingly investing money into old property.

“There’s a second trend happening at the non-urban level which is clientele driven – it’s people renovating their old family houses,” Jubayli noted. “I have been commissioned to restore traditional old Lebanese houses in Beit Mery and Marjeyoun for instance. “A lot of these people are either expatriates or people who are coming back and they actually attach more value to these houses because of the emotional or cultural connotations it has to them. They also have the finances to restore them properly, whereas the local population generally has lost the sense of value of these houses, due to financial restrictions. Conservation issues are not really a priority when you don’t have food on the table.” The majority of the old houses available on the market are found outside the greater Beirut area, either in the mountains or in the south. Those who buy generally hire an architect or an interior designer to renovate them.

The stunning old summer residence of the British ambassador in Abay was sold last December for an estimated $700,000 to a Lebanese doctor living in Beirut who will use it as a secondary home. He intends to invest in renovating it, installing central heating, air conditioning and other modern amenities.

Unlike in Europe and the United States, there are few developers who will speculate in buying, restoring and reselling what they hope will be seen as a jewel. This is partly due to the fact that renovation is fraught with financial and administrate pitfalls. Furthermore, the choice in the style of renovation remains highly individualized. Developers prefer not to second-guess the taste of the potential buyer and instead wait until a property is bought so they can work alongside the buyer restoring to his tastes and without burdening themselves with owning the property and then trying to unload it on a fickle market.

A restricted and exclusive market

Good properties are at a premium. Adding to the scarcity is the fact that most of the old buildings that are left are frozen out of the real estate market either due to inheritance issues or old tenants. The latter, benefiting from the antiquated rental laws which lock in rates, have little incentive to move out of a residence on which they pay the same rent today as what was agreed upon five decades ago. “It’s a very small market – there are very few buildings left to develop,” Bassil said. “Most of them at this point are in the mountains, like in Deir el-Qamar and Douma. Their scarcity is pushing the prices up further. The few houses that are put on the market are usually sold at very high prices and they tend to have a lot of problems.” The expensive renovation work which follows the purchase of an old residence contributes to the further squeezing out of a sizeable chunk of real estate buyers. “If you buy an old house on two floors of some 500m2, which usually will cost you about $500,000, you are looking at a minimum of $75,000 to $100,000 in additional restoration costs,” said Dunn. “Buying a house and restoring it is much more expensive than starting from scratch or buying a modern one,” Bassil added. “If you want to restore it so as to live comfortably in it, the overall price generally increases by 30% to 40%. In general terms, the cost of restoration lies in the $700 to $800/m2 realm, or $400 to $500/m2 if you keep it very basic. I just restored an old house in Dbayye for an emir, who wanted maximum comfort, that came to $1,200/m2.” “Many of these houses are not structurally sound, so you may have to do a structural re-enforcement, which is a huge financial burden,” Jubayli said. “Once that has been taken care of, you go into the architectural finishes. Are you going to keep the special integrity of the place? The finishes are directly related to the intentions people have for the building and the financing they are willing to put into it. You re-do the tiles, you re-do the bathrooms, you may put in a kitchen. It really varies.” Adding to the financial burden is the difficulty in setting a fixed budget for the renovation. “You can’t really budget for restoration,” said Jubayli. “There are so many surprises that come up along the way, so many hidden expenses that a lot of compromises need to be done.” If the client chooses to engage in restoration or reconstruction proper, finding the right material and workmanship adds another challenge to the process, and can easily bump up the final renovation bill by some 50%. Jubayli describes how for the renovation of a 600m2 house in Marjeyoun, the cost of which came up to $100,000, most of the material had to be sent down from Beirut and a 90-year-old tiler had to be brought in – the only person available who still had the know-how to adequately restore the old tiles.

If the client chooses to change the spatial partitioning of the house, or make any additions to it, he must apply for a restoration permit. This step can easily bring the renovation process to a lengthy standstill. One architect living in an old Gemaizeh villa is still waiting for the local municipality to grant him a permit to construct two bathrooms in his house, one year after he applied for it.

A niche for developers

Nonetheless, if the market for selling old houses remains a client-driven and restricted one, there is a niche for developing the rental market in old houses and buildings. The concept is not a new one – the Sursock Cochrane family has been making a substantial profit renting out old apartments in Gemaizeh for over three decades. But new developers are slowly moving in.

Bassil features among the successful ones. With his project management company Bassil Real Estate Investment, he is investing in renovating old buildings in the Gemaizeh area, as well as building new ones, in accordance with the local architectural style.

“I buy old buildings and restore them – I would never tear down an old building,” he said. “When I build modern ones, it is always from scratch, on empty land. In areas such as Gemaizeh, I respect the local architecture by never constructing buildings taller than five floors for instance. Instead of building 16,000m2, I am building 8,000m2 buildings.” Among his five ongoing and completed projects is a rehabilitated turn of the century house, which has been made into four apartment rentals. According to the developer, his apartments are going like hotcakes, at rather handsome prices – a 200m2 apartment will be rented out for around $2000 to $3000 per month. And as the neighborhood’s unique architectural character is preserved, it increases its overall value, bearing promises of even greater returns in the future.

“It’s more profitable to restore a building and start renting it out already within a year, rather than demolish it,” said Bassil. “Lady Cochrane is the perfect example of how it should be done. It is thanks to her that Gemaizeh is what it is today – she succeeded in preserving its identity, its charm, by not demolishing any of the buildings she owns and rents out. With the preservation of the cultural heritage of the area as a whole, it becomes more profitable – rents keep increasing.”
 

September 1, 2005 0 comments
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Economics & Policy

Lebanon and syria which needs the other more?

by Andrew Tabler September 1, 2005
written by Andrew Tabler

As the border crisis between Lebanon and Syria unfolded over the last two months, the bars of Beirut and the family restaurants of the Old City of Damascus were host to boisterous and often heated conversations on how it was time for each country to “go it alone.” The fallout from the late prime minister Rafik Hariri’s assassination continues and nationalist sentiments are slowly eroding into the economic bedrock that has linked these two countries for centuries. As tensions are likely to continue for the foreseeable future, especially given the impending release of the findings of the UN investigation into Hariri’s death this month, taking a closer look at what each side needs economically from the other is an important first step in understanding the options each country has at its disposal in weathering whatever crises might lie ahead.

Trade

In the first half of 2005, Lebanese exports to Syria totaled $105.7 million, representing 12% of all its exports. Imports of Syrian goods over the same period totaled $90.6 million, representing a mere 2% of all Lebanese imports and 2.6% of overall Syrian exports. Overall, Lebanon relies on Syria for oil products (43%), Mutton (15%), phosphates (8%), fruit and vegetables (6.4%), legumes (3.2%), milk and dairy (3%) and iron products (2.9%). Syria, in turn, relies on Lebanon for paper products (14%), cement (13%), aluminum (6%), marble (5%), sugar (3.2%), juice and water (3%), and alcohol (1.2%).

If economic relations were severed tomorrow, each side could go it alone in terms of import sourcing. However, this would lead to an increase in prices on both sides. Syrian oil and liquefied petroleum gas (LPG) exports to Lebanon are extremely competitive, due to low transport costs and Lebanon’s ability to tap into Syria’s subsidized prices on some products. Lebanon’s paper industry, for example, is one of the region’s best, and sourcing paper products elsewhere from Turkey and Egypt would likely lead to high prices on the Syrian market.

The economic fallout of severing ties would impact not only Syria’s state-owned energy sector, as many Lebanese have speculated, but also Syria’s rapidly growing private sector, which accounts for around 65% of Syrian exports to Lebanon. To offset the losses of a Lebanese boycott, Syrian producers could find larger alternative markets in Turkey, with which Syria has just concluded a free-trade agreement. But as this agreement is phased in over a number of years, while customs on most products between Lebanon and Syria have been abolished, the reorientation of Syrian exports currently going to Lebanon would not be an easy process.

For Lebanon, the impact would be substantial, as Syria was its third largest export market in 2004 (after Iraq and Switzerland), totaling, according to Lebanese customs, some $145 million. Reorienting Lebanese exports would likely be problematic, due to the country’s higher relative production prices that are the result of the Lebanese lira’s current peg to the US dollar and the higher overall skill levels of Lebanese. Currently, Lebanese products are competitive on the Syrian market by virtue of the customs free environment between the two countries, as well as low transport costs. Just how fast exports to Syria could be made up for in the Arab Gulf in the face of stiffer competition from global producers is hard to determine.

Getting to market: Transit

In many ways, the fact that Damascus chose to heighten its “security” restrictions on the Lebanese frontier at the same time that the new “anti-Syrian” government in Beirut was taking shape should not have come as a surprise. It is in the transit of goods that the Lebanese-Syrian economic relationship takes on a much different and largely geographic dimension. With a border to the north and east with Syria, and a southern border with Israel that has been closed since 1948 (except during periods of Israeli occupation), and western coastline facing the Mediterranean, Lebanon is completely dependent on Syria for getting its goods to market overland. Coming to grips with Lebanon’s overland transit issue involves a good deal of crunching of numbers from both Lebanese and Syrian sources. According to the Lebanese Ministry of Economy, overall Lebanese exports (including services) totaled $2.5 billion in 2004. In terms of general trade (i.e. material goods excluding services and tourism) exports, Lebanese customs figures total some $1.747 billion. Of Lebanon’s top 16 export markets, 10 are in the Middle East ($1.339 billion), including Iraq ($255.5 million), Syria ($145.2 million), UAE ($135.3 million), Turkey ($127.3 million), Saudi Arabia ($112.8 million), Kuwait ($67.4 million), Jordan ($62.8 million), Egypt ($39.5 million), Qatar ($30.3 million) and Iran ($21 million).

Just how much of those goods traverse Syria? According to the Syrian Central Bureau of Statistics (which breaks down transit trade by country of origin and country of destination), Lebanese transit trade through Syria in 2004 totaled around $702 million, with $347 million going to the UAE, Qatar, Kuwait, Bahrain, Saudi Arabia, Turkey and Jordan, and $355 million going to “other countries,” including Iraq and Iran. Combining Lebanese figures on exports to Syria ($145.2 million) with Syrian figures on transit trade of Lebanese origin ($702 million) means that around $847 million (around 49%) of all Lebanese general trade (and 33% of overall trade) in 2004 involved goods crossing the Syrian frontier. Another interesting development has come in the area of transit of goods through Lebanon. According to Lebanese customs figures (which are not broken down by country of origin or country of destination, making it difficult to determine directions in the flow of trade), transit of goods totaled a record $355 million in 2004, up from a mere $69 million in 2001 and $185 million in 2003. The reason? Given that transit trade quadrupled starting in July 2003, it seems safe to assume that Lebanese shippers have tapped securely into supplying US-occupied Iraq. In the first six months of 2005, transit totaled around $113 million.

Sanctions busting and smuggling

Figures on “informal” trade between Lebanon and Syria are difficult to come by, with estimates ranging from hundreds of thousands to millions of dollars per year. According to Syrian law, its importers are required to directly import goods from their country of origin using Syrian air and sea ports. The only exception to this rule exercised by Damascus concerns the current US export ban (all goods with 10% US content other than food and medicine) on Syria. Syrian companies seeking US components are then allowed to purchase these goods in other markets. According to Syrian businessmen, Lebanon and Dubai rank as the top two sources for the “re-export” of US goods to Syria, given each country’s higher standards of living and sophisticated markets. While the range of re-exported goods to Syria is as wide as whatever is on offer in the re-export market, Syrian businessmen say they rely on Lebanon largely for high-tech components vital to computers and networking.

Until very recently, goods carried by Lebanese and Syrians across the frontier for “personal” use were substantial. Syria’s military and security presence in Lebanon had one very powerful ancillary benefit: customs procedures on both sides of the border were extremely lax. Furthermore, after Syrian President Bashar al-Assad came to power, historically tight customs procedures were relaxed, leading at first to the construction of several “superstores” in Chtaura where Syrians heading home could stop and purchase anything from food to high tech goods. Business was so brisk over the last few years that Assad’s cousin, Rami Makhlouf, constructed a massive Duty Free in the neutral zone going into Syria, complete with a supermarket, electronic shop, pharmacy, and even a Dunkin Donuts. The Duty Free facility was constructed on the inbound side of the road to Damascus, flying in the face of Duty Free procedures throughout the world that aim at passengers exiting the country.

Exactly how much this trade was worth is unknown, but it was systematic enough that shopkeepers in Damascus openly admitted being supplied with various goods that officially fall under Syria’s import restriction list. This process has become more difficult, however, as shortly after security procedures tightened on the Syrian frontier, Syrian customs reverted back to its old, pre-Bashar self. Today, passengers crossing to Syria are having difficulty even bringing in bottles of Lebanese wine or in some cases water. And many consumer goods previously available in Syrian shops have disappeared.

So in terms of overall informal trade, Syria is much more dependent on Lebanon’s free market for sourcing the goods that are fueling Syria’s growing appetite for globalized products. Import regulations have changed, however, and now products such as Coca Cola, Pepsi and even KFC are available in Damascus via Syrian suppliers and the recent restrictions on the Lebanese border could be the first step towards cutting off Lebanon’s traditional role as Syria’s consumer window to the outside world.

Labor

The issue of Syrian labor in Lebanon has been discussed so many times in the Lebanese press that to go into it in depth here would not add anything new. Suffice to say, Lebanon needs cheap, low to medium skilled labor both to carry out the government’s ongoing reconstruction plans, as well as to service private sector businesses and individual homes. As Syrians live right next door, and often have Lebanese family, their availability on the Lebanese market is something that long predates Syria’s 29-year sojourn in Lebanon. Estimates of Syrian laborers in Lebanon vary between 400,000 to 1 million.

The Lebanese state has not made it easy to introduce other foreign laborers to the country, due largely to Lebanon’s lengthy and expensive residency and work permit procedures, which inclusive of insurance total some $1800 per head per year. Such fees have increased in tandem with the Lebanese state’s desperate attempt to deal with its debt problem.

Much less attention has been paid to the role of Lebanese labor in Syria. According to the Syrian-Lebanese Higher Council, some 100,000 Lebanese currently work in Syria. However, this figure is widely believed to be inflated, even by some Syrian government officials. Getting a handle on Lebanese labor in Syria faces the same difficulties in forming good estimates on Syrian labor in Lebanon, as many Lebanese and Syrian families and households overlap. This being said, the utilization of Lebanese expertise was highlighted during a recent crackdown on “illegal” Lebanese labor in Syria. Beginning in July, Syrian police showed up at the door of Syria’s new private sector banks, as well as the country’s two mobile phone companies. All non-Syrians without work papers were duly taken to the Lebanese border and “dropped off.”

According to sources in Syria’s private sector banks, Lebanese play a vital role in the training of Syrians staffing the new banks. Syrians have little experience in banking, following 40 years of a state monopoly over finance. Implementing international bank risk procedures has been a major challenge to the new banks, and deposits are piling up. Private bankers say that Lebanese are vital to training credit managers in several respects. First and foremost, risk procedures vary from bank to bank (or what is called “credit culture”), and Syrian private banks with Lebanese involvement have to learn first hand from their more experienced Lebanese counterparts just what to lend and under what circumstances. Second, of course, Lebanese have the language skills necessary to best explain the institution’s procedures.

Finance

Millions of dollars have been flowing into Syria’s private sector banks following their opening in 2003. Nevertheless, Lebanon remains Syria’s piggy bank, with estimates varying widely from the hundreds of millions into the billions of dollars in deposits. And as Lebanese institutions are involved in the vast majority of Syria’s private banking ventures, the link between Lebanese and Syrian finance seems set to remain enmeshed for the foreseeable future.

Bankers say going it alone would be disastrous to both economies. For example, Lebanese institutions known to have substantial Syrian deposits, including BLOM, BEMO, Audi, and Byblos, are heavily invested in Lebanese Treasury Bills. On the Syrian side, the regulatory environment for private banks is still restrictive, as the Syrian state tries to deal with substantial issues concerning interest rates, exchange rates, and the introduction of liquidity facilities. A majority of Syrian traders still use L/Cs from Lebanese banks to import goods. In the end, bankers says that separating the two systems – something that did not even happen during Lebanon’s civil war – would be virtually impossible.

So which neighbor needs the other more? A run down through the issues above shows that Lebanon and Syria enjoy (or suffer from) a complex, symbiotic economic relationship. In many ways, each side thrives off the weaknesses of the other – perhaps the main conceptual pillar of trade throughout the world. But unlike other countries in the region, Lebanon and Syria’s economies have substantial overlap – especially in the areas of labor and finance – which serve as the mortar keeping this complex system alive. Reform in Syria will help allow the country to stop depending on Lebanon to service basic needs – a fact that Lebanese should take to heart as they consider the implications of their country’s long-term economic future. And it is only in looking to that long-term future, and implementing reform plans to achieve set targets, that Lebanese will be able to carve out an economic independence to match their new political reality.
 

September 1, 2005 0 comments
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