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Economics & PolicyQ&A

Eugene Kaspersky on how to protect industry in the IoT age

by Thomas Schellen October 7, 2019
written by Thomas Schellen

On his first visit to Lebanon, Russian cybersecurity magnate Eugene Kaspersky divided his time between discussions with ministries, long-time banking clients, and visits to the country’s famed archeological sites. In between, he took time to sit down with a few media entities. In an interview that was arranged as a joint meeting of Kaspersky with Arabic-language business magazine Al Iktissad Wal Amal(AIWA) and Executive, he answered Executive’s questions about the next big threats in cyberspace and the company’s interaction with the Lebanese market.

Responding to a question from AIWA at the onset of the interview, Kaspersky explains that he was pleased to meet ministry officials in Lebanon who understand the importance of cybersecurity, and agree on the need to advance cybersecurity and related education, not only in areas of traditional computer systems and smartphones, but also in the realms of industries, the internet of things (IoT), infrastructure, and physical systems. He notes that the industrial and transportation sectors and infrastructure such as seaports all face different cyber threats, and that security needs to be adapted to their differing needs.  

E   Is this area of infrastructure where you see the biggest threats playing out in the next few years?

Yes. There are many attacks against smartphones and traditional computer systems from different kinds of hackers and cyber criminals, and unfortunately some of them are very professional as to be able to rob banks and protected enterprises, but we have technologies and solutions which can recognize the attacks and investigate what is going on in your network. It is not just protection from massive attacks but also detection of sophisticated cyber hacking tools. But in the industrial sector, it is very hard to create cybersecurity. Industrial systems are in a situation where, in many cases, they cannot upgrade the software because it is [used in an uninterrupted industrial] process. The software then can only be updated when the machines in question, the generators or turbines, are stopped for technical maintenance. Many systems differ from each other and updating these systems takes time and resources. This is a problem. Also, we see that many of these unfortunately are vulnerable, so cybersecurity in the industrial sector, transportation, and critical infrastructure is now most important.

Answering AIWA’s next question, Kaspersky says he met ministers May Chidiac and Raya Hassan and confirms a high level of awareness of cybersecurity and technical knowledge at the ministries. He adds that he met with a leading bank and is engaged in discussing future technologies with his Lebanese contacts. He explains that his company is working on new products and technologies that will assist organizations in recognizing if processes are not performing as they should. “It is not just about cybersecurity. We have a machine learning anomaly detection system which is new,” he says. Elaborating that other providers offer such anomaly detection services for machine learning in big data environments, he adds that they do so as providers of mathematical instruments but not in cybersecurity context. Such tools work for the collection of big data, for example, in the operation of airplanes, where computers can be used to predict technical problems. “This is based on the fact that there is so much data and [anomaly indications] in little things which humans will never recognize but computers can see, so that we can build the algorithm to recognize the problem, and we can do this for non-cybersecurity [uses],” he says.   

“We have to protect a power plant [by raising the cost of hacking it to such a level] that it is less expensive to send a cruise missile to destroy it.”

E   Does the inverse case also apply that there are problems that the algorithm cannot detect but the human can?

It works in both ways. We highlight a possible problem that the computer can see but does not understand; so the human is there to understand the problem that is highlighted by the computer. We call it a ‘humachine,’ not a human machine and are working on a system that can recognize, for example, financial fraud, which is not cyber. We are also working on and investing a lot into an immunity platform. The definition of immunity [in cybersecurity] is that for the system to be immune, a hacker attack must be more expensive than the [cost incurred] by the possible damage. It is like in cryptology where the breaking of the code must be more expensive than the value of the information. Hackers try to estimate or calculate how much money it costs to hack a system. Hacking random individuals is of course very simple—one just runs an attack on a million targets, and if 1,000 of them [fall for the attack] you have these 1,000. It is easy. To hack particular individuals is more complicated and requires learning about the target individual. To hack an enterprise is possible but is even more complicated, and it is getting more and more expensive. We are therefore working on a technology where we can estimate the cost of an attack for hackers. This system is based on a new operating system that is not Linux, Unix, or Microsoft.

E   Proprietary?

Yes, it is entirely new, in-house, and made from scratch. The main difference [with this operating system] is that we split the system into micro-modules and each module has its permissions. In short, if you are a calculator [within this system], you do not have access to the internet. A calculator will have access only to the keyboard and the screen. If you are a turbine, you do not have access to the keyboard or the screen, or the internet. Permissions are very strict for the turbine. Thus, if the calculator is hacked, it cannot [be used to] manage the turbine. Unlike other systems where there is a lot of freedom, this system will have very limited permissions. If you don’t have permissions to do specific things, don’t ask. To hack this system can only be done in one way: hacking the developers and injecting something into the source code or adding something in their compilation. So you have to hack the enterprise that develops the software. So how to make it more expensive to hack [this system]? If it is an expensive turbine, then you take the [software] modules when they are tested and ready for deployment to a clean room and check the source code and machine code. There are tools for this task, so it is not too complicated. So the turbine, it becomes too expensive to hack, especially if you have something like five different clean rooms in the city used for the tasks. Then you can ask hackers how much it costs to hack six different locations at the same time and develop an attack that will inject their code into the compiling environment? [You can further ask them how much it will cost] to create stealth technology to make their code invisible in the clean rooms, also keeping in mind that these clean rooms will be very well protected, and thus there will be a very high risk [for the hackers] to be recognized, investigated, and arrested. In short, when I explain it to my people, I say we have to protect a power plant [by raising the cost of hacking it to such a level] that it is less expensive to send a cruise missile to destroy it.

E   Would it be possible to engineer vectors for an intrusion from another IoT connected machine into a power plant or connected machine?

With our system, no.

E   So you are saying IoT with Kaspersky will be safe?

Absolutely. Unhackable. Immune.

E   Relatively speaking?

Security and immunity are like a nightclub. In a nightclub, security is outside watching over the doors and seeing who is coming, and on the inside watching the behavior of the visitors. Immunity means that the nightclub is made from iron so that visitors can’t destroy it; no need for security. So we have this immunity [development project] for the Internet of Things and for industrial immunity. It is ready, and we are collaborating with our partners, since we don’t do hardware. Our partners have already developed the network equipment, [such as] switches, routers, security cameras, and other devices. They installed their prototypes in a smart district project in Moscow and collected big data from the district to do whatever they wanted. The sensors are also based on our operating system. It is ready for the Internet of Things, and we are working on this system to promote it for the physical infrastructure.

E   In a previous interview, you mentioned a dichotomy between developed and developing economies, whereby the prizes that hackers can take home from a developed economy are much more lucrative but also much better protected, whereas in a developing economy you have much lower protective barriers but also much less value of the hackers’ loot.

This is true, and I think that Lebanon is in a good situation. You can learn from the mistakes of others, see what is wrong there and build your [cybersecurity] systems in the right way. It is like with [large commercial] airports where the worst in the world are in the United States, and the best are in the Middle East and Asia. Why? Because the Americans were the first to build [these airports]. In Asia and the Middle East, Dubai and Abu Dhabi, they just learned and introduced new standards [for airport construction]. There are benefits for being first and there is profit from being first, but the others can learn from the mistakes [made by those who were first].

Kaspersky reconfirms in response to an AIWA question that the company is not starting to do business in Lebanon but has had contracts in the financial sector already for many years. He emphasizes that the company is thinking about improving its business in Lebanon and introducing its new technologies.

E   How many Middle Eastern countries are you engaged in business with the public or private sectors, and how does Lebanon rank in terms of contribution to your business when compared with the region’s bigger tech consumer countries?

We are present in all countries of the region. We have an office in Dubai, and for [distribution of] our traditional products we work with partners. So we have partners everywhere. For our services, which we provide, we don’t need [resale] partners, and we sometimes have direct contracts. In the region we are doing very well, we have double-digit growth—(laughs) less than 20 percent year-on-year. We have very good results in the region, in Lebanon less than in some other richer economies, but I would say that our market presence here is bigger than in some other countries. What I see is that we have very good opportunities in Lebanon, and we will do our best to prove that we are the right partner to work with, not only in cybersecurity products and business, but also in education. Education [of cybersecurity engineers] is very important. There is high demand for such people, and they are typically very well paid.

E   Are you intending to invest in cybersecurity education in Middle East markets? 

I don’t want to say this is an investment. It is not money. It is providing our knowledge. We are collaborating with startups and companies [for education]. We are not doing that in Lebanon at the moment, but can do so.

E   When we talk about a country like Lebanon, where the cybersecurity framework on a national level has not been very strong in the past and is not yet highly developed today, what in your experience is the better course of awareness creation and cybersecurity development: talking to the government, or talking to the totality of private sector enterprises about cybersecurity, noting that 70 or more percent of cybersecurity installations in this market appear to be located at banks?

Unfortunately, Homo sapiens are still the same. These creatures learn from their mistakes. Before they are affected by problems, even if they heard about them, they go, ‘Yeah, I know, but that is a different village.’ Why is the banking sector so aware? Because they have been under attack for decades. As the damage has been big enough, they learned a lot from this. Security and cybersecurity are a top priority for all banks, as banks are heading now into cyberspace. At the same time, [non-financial] industries, even if they heard about the problems, they only learn from real cases. (Citing his experience from the 2012 World Economic Forum, Kaspersky adds that at the time the oil and gas executives were much more aware of cybersecurity issues than transport sector leaders.) People learn from incidents, but I think in the past five years this has changed. The number of incidents was intense enough so that they understood that a cyber-attack can happen to everyone.

E   Are there any total blind spots where industries today are totally oblivious to cyber threats?

Not anymore. There are no exceptions. One minor exception: [corporations] understand the risks of computers, smartphones, SCADA [supervisory control and data acquisition], and critical infrastructure. What they do not realize is that all the systems are hyper-connected, and that sometimes the connections are unpredictable. There are so many different technologies in the cyber-network which connect critical infrastructure to the rest of the world. They don’t realize this [and] are still thinking cables and wifi, but there are now many technologies coming up that are different.

In response to AIWA’s question if the ban of Kaspersky products by the US affected the company’s business in the Middle East, the magnate explains that the ban did not affect business in Canada and Mexico and had limited impact in the US, with a 25 percent market loss, applied only to government sector entities because no allegation against his company was proven. “We still have consumer business in the US and digital online and partners in the US for [doing business with] SMEs. In November we will host a conference for North American partners in Cancun [Mexico],” he says.

E   Do people in the Middle East like you more because the US does not like you?

I do not really want to comment on that. (Winks) What do you say? We lost some of our partners and some of our customers, but it was compensated by new and larger attention from others—this even more so as we opened a transparency center and made our technologies available for inspection. So if you have any questions, please look.

“There are so many different technologies in the cyber-network which connect critical infrastructure to the rest of the world.”

E   Can you provide us with some annual result figures?

We publish all results in March. (A February 2019 press release by Kaspersky Lab says the company had stable growth in 2018 and achieved 4 percent year-on-year unaudited revenue growth to $726 million.)

E   So all the numbers for 2018 are out. Do the numbers for 2019 point in the same direction?

Yes. Unfortunately, we do not demonstrate double-digit growth in all regions. (According to the company’s website, the strongest growth in 2018 was realized in the Middle East, Turkey, and Africa region, at 27 percent.)

E   It seems that you are passionate about cybersecurity and about travel and visiting special geographies and historic places. Do you have another passion that ranks with these?

From time to time I do some of this. (Kaspersky gets up from his chair and fetches two Rubik cube derivatives of six and nine rows that feature smileys when solved). I like this. I don’t want to say this is my passion, but I can assemble it easily and [align] the pictures on the cube. I am passionate about my work, travel, [and] family when I am at home. What is my passion? My passion is to solve the problem of cybersecurity, [and] to build a safe world. To make the world immune, so that you don’t need anti-virus.

E   As you mentioned Homo sapiens still being the same, you are certainly very aware of the speculations about AI, the singularity, transhumanism, and the future development of mankind. So if you look today forward to 2030, first on a personal level, do you think you will be retiring at age 65?

I don’t know. Most probably not, because there will still be a lot of work to do with immunity. I will retire when I am convinced that the immunity systems [are on their way]. To make all infrastructure in the world immune will take long, long years. But when I see that the world is moving in the right direction—I don’t want to say with our technologies, I am pretty sure there will be competitors—I will retire.

E   And how do you see the world around you in 2030? Will we have cyborgs, will we have a singularity as some assume where the speed of computing intelligence will surpass human intelligence in ways that cannot be reversed? Will we see a total AI takeover?

It is very hard to predict what happens 10 years from now. For example, who could predict in 2009 that Bitcoins and Blockchain would develop in [such a volatile way]? As I am investing into cybersecurity and cyber-immunity, I have [set] targets for my guys for the next three years, such as a target that one gigawatt of electricity must be produced or transported with our technologies. I told my cyber immunity guys that we must have real working systems based on a cyber immunity platform, not just in the Internet of Things, but also in critical infrastructures.

E   The well-known science fiction writer and compatriot by Polish ancestry Stanislaw Lem wrote over 40 years ago about a computer AI that is so becoming so advanced in the 2030s that it does not share any common interest and base for communication with humanity. Do you think that could happen?

It is not our problem. Artificial Intelligence is [countless] years away. What they call artificial intelligence today is not intelligence at all. It is less intelligent than a mosquito. A mosquito has motivation. Algorithms don’t have motivation. It is just a technology. One example I use is those machine learning systems that can recognize human faces. But can they recognize the face of a horse? They are not working in unpredictable conditions. It is not intelligence. We are hundreds of years away from artificial intelligence. The speed of technology development is not good enough to create such a complicated system [like the human brain] in a reasonable size, like the size of a building. I think that we are still far away from real artificial intelligence.

“What they call artificial intelligence today is not intelligence at all. It is less intelligent than a mosquito.”

At the same time, I think that it is the end of the biological evolution of Homo sapiens. Evolution is different branches that lead to different places. Before Homo sapiens, there were other [archaic humans] like Homo erectus, Homo denisova, and Homo floresiensis in Indonesia. They were different. Then Homo sapiens came, killed everyone else and populated the earth. There are still different [ethnicities] like European and African. But now the world is global. My wife is Chinese. The world is becoming mixed and slowly will become the same nation with very close mixing of genes. So this is the end of Homo sapiens’ evolution. But I think the next step [in this evolution] is in using technologies as parts of us. How many people have an artificial heart? Many. And the technologies are getting better and better, so people use more and more. Perhaps there will be additions to the brain, perhaps to see more colors. We are now speaking about science fiction. However, Stanislaw Lem is always on my computer where I have the movie Solaris—but the Tarkovsky [version], not the new one.

E   Do you believe there could be a digital afterlife, people’s minds being uploaded to quantum computers?

There are many such [imaginations] like the Black Mirror series. I think that sooner or later, if we do not disappear like the dinosaurs, the technologies will be good enough for this kind of task. But I say once again, the modern technologies and the speed of technology development is not fast enough to see that in the next 100 years.

To a question by AIWA about the magnate’s expectation for risks, challenges, and solutions in cybersecurity in the next three or four years, Kaspersky answers that he is no expert in geopolitical issues but does not like what he sees happening in this realm because the world is getting less stable. “Speaking about cybersecurity, I am afraid that in the next three to five years we will see a rising number of attacks on infrastructure,” he adds.  

E   State-sponsored or criminal?

Both, because there are so many mercenary hackers available. Thus, I am afraid of non-state sponsored attacks. This is the worst-case scenario, and it scares me a lot.

E   And you say the immunity concept is to make the hacking attack more expensive than the hacking reward…

Exactly.

E   …but in attacks sponsored by non-state actors the financial reward might not be part of the equation when the aim of an attack might be total destruction for destruction’s sake, with a cost that is not financially computable in relation to the sought reward?

If for causing such damage they have to invest such a huge amount of money that the cost of causing the damage is greater than the cost of the damage, they will damage themselves. The attacks of top profile hackers cannot be [driven by emotions]. They cannot be emotional, because it takes time [to develop such attacks], so the emotions disappear. Highest-profile, damaging hacking attacks on immune infrastructure will take a long time, and a huge investment. 

“I am afraid of criminals, terrorists, and any kind of attack from people that have the motivation and the resources [to launch devastating cyber-attacks].”

(Upon an AIWA question about military cyber-attacks) I am afraid of military attacks with cyber weapons, but what I am really afraid of is non-state sponsored attacks because states do not just want to destroy others when they attack. They also want to protect their own infrastructures, which are vulnerable as well. Cyber weapons are a kind of boomerang. If it is proven that some nation sends a cyber weapon against someone else, [the attacked state] can employ hackers to send [the cyber attack weapon] back.  

E   So we would have the same balance of mutually assured destruction as existed between the Soviet Union and the West in the Cold War days?

And in cyberspace it is more complicated, because the old balance was based on traditional weapons. Cyber is different. In cyber, you can copy-paste. If a nation has enhanced cruise missiles, not every other nation can copy-paste these cruise missiles. In cyber? (Harrumphs) This is much less complicated [to reverse engineer a cyber weapon]. I am afraid of criminals, terrorists, and any kind of attack from people that have the motivation and the resources [to launch devastating cyber-attacks]. This is the worst-case scenario. I think states will keep the balance and find other ways [to have their conflicts], because cyber-attacks are very dangerous and cyber weapons are boomerangs and there could be collateral damage.

October 7, 2019 0 comments
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CybersecurityEconomics & Policy

Lebanon is finally seeking to leapfrog into digitally empowered spheres

by Thomas Schellen October 7, 2019
written by Thomas Schellen

It may be Lebanon’s best bet for a long-term economic future. This underused economic resource has been idling for over 20 years. It is not of fossil origin or other conventional finite resource. Built entirely on the strength of human ingenuity and collaboration, this resource now appears ready for another attempt at making it in the real world—rather than living exclusively on the extremely patient pages of government strategy plans and ministerial Power Point presentations.

It is the new “new economy,” or more precisely the geo-economic sphere shaped by the combined implementation of first-in-history digital transformation and cybersecurity cycles. This emerging community of transnational spheres, the best thing since the invention of the internet, could provide much more to Lebanon than the country would achieve by any national implementation of an e-government project or more perfect incarnation of e-commerce in domestic markets.

In 2019, governmental efforts to activate the digital economy potential of Lebanon have not been a secret so much as hidden in plain sight. Other issues on the government’s agenda—the budget and the task of reducing the deficit, the need to implement reforms and qualify for international finance under the CEDRE paradigms, the plans for plugging the country’s main fiscal hole by improving the electricity economy, and the hopes invested in the proposition of oil and gas revenues—as well as numerous funny money worries on the part of the Lebanese population have been so much at the forefront of everyone’s concerns that the digital transformation and cybersecurity issues that have been pushed forward by a taskforce at the Prime Minister’s office for the past six months without attracting the attention that they should.

A possible result of too much attention being directed to other burning public regards in Lebanon, the digital economy file thus produced curiously little news when, at the end of August, the cabinet adopted a new cybersecurity strategy that is scheduled for implementation from next month. But this news is worth pondering.

Something from nothing

“We have done something special by advancing from a state of zero strategy [at end of 2018] to having a [national cybersecurity] strategy after six months,” Lina Oueidat, the head of the ICT committee at the Presidency of the Council of Ministers, tells Executive in September on the sidelines of a cybersecurity conference.

As Prime Minister Saad Hariri expounded a few days earlier in a Q&A session at a conference on Lebanon’s digital needs and potentials, transforming Lebanon’s public sector and economy through a digital transition would be of huge importance for the country. Hariri emphasized the importance of collaboration among all involved, highlighting that broad consensus and a disbanding of bickering is needed for reforms in the country as well as progress toward digital Lebanon.  

Delving further into the new national cybersecurity strategy, Oueidat explains that it includes a cyber-risk assessment tool for critical infrastructure, and that a first trial run of this tool was undertaken with focus on civil aviation, which was the reason for holding a cybersecurity conference at the Middle East Airlines training center on Beirut airport’s grounds. “We [thought] why don’t we start by assessing this infrastructure [of Beirut Airport], studying it, and learn lessons from it on how to deal with other governmental institutions,” she says.

“We have done something special by advancing from a state of zero strategy [at end of 2018] to having a [national cybersecurity] strategy after six months.”

According to her, general application of the new national cybersecurity strategy for Lebanon will commence from October, “as an action plan that includes [target] dates” that had been kept out of the strategy draft until it had been approved. Moreover, she describes the implementation of Lebanon’s first national computer emergency response team (CERT)—a vital entity in national cybersecurity considerations—as “very close,” based on potentials for international cooperation with Oman and internally with usage of existing structures for disaster recovery and experts at the Ministry of Telecommunications and Lebanon’s Telecommunications Regulatory Authority (TRA).  

Cyber views from the global plane

The importance of well-coordinated cybersecurity in conjunction with the digital transition of public and private realms into e-government and online economy are certainly not lost on the global community of nations or on individual states. Just last month, 27 UN member states committed to a statement on “responsible state behavior in cyberspace” at the eve of the UN General Assembly.  

Based on the notion that information technology has been transforming modern life, driving innovation and productivity etc., the tech-aware signatory states (which did not include any countries from Africa and the Middle East) decried irresponsible cyber behavior by state and non-state actors. Stating, with somewhat cryptic implications, “There must be consequences for bad behavior in Cyberspace,” they pledged to hold states accountable and called for voluntary collaboration with other states to uphold an international rules-based order in cyberspace.

On a less ominous note, e-government giant (and up until now a global political lightweight) Estonia told the world, also last month, that it is about to establish a department of cyber diplomacy at its foreign ministry, in recognition of the importance of state behavior in cyberspace. “Countries are increasingly prioritizing cybersecurity and safety in their foreign policy aims,” Estonian Foreign Minister Urmas Reinsalu said, according to a press statement from September 12. He affirmed that Estonia wants to be a global leader in this new diplomacy realm.

Lebanon has proven not long ago that it is not a total stranger to the importance of cybersecurity and digital transition issues for nations’ emerging economic fortunes. At the end of last year, the Lebanese government was one of the first 51 countries to join an initiative of French President Emmanuel Macron, the “Paris Call for Trust and Security in Cyberspace.” Signatories affirmed their commitment to international legal frameworks and their applicability to digital environments, among other things, reaffirming their support of “an  open,  secure,  stable,  accessible  and peaceful  cyberspace,  which  has  become  an  integral  component of life in all its social, economic, cultural and political aspects.” They further condemned “malicious cyber actions in peace time” and, also among other things, vowed to “welcome  collaboration  among  governments,  the  private  sector and  civil  society  to  create  new  cybersecurity  standards  that  enable infrastructures and organizations to improve cyber protections.”  (Note: These sort of moral and legal appeals for a better digital interaction among states have become quite fashionable in the 21st century, and in the case of the Paris Call, the number of adherents had grown to 67 states along with hundreds of private sector and civil society entities by August 2019).

However, what could, until now, not be said with any confidence was that Lebanon was marching determinedly into its future on two legs of cybersecurity and digital readiness. According to the International Telecommunication Union’s (ITU) cybersecurity index of 2018, Lebanon was ranked 17th among 22 Arab member countries and 124th in global terms. This low ranking reflected the absence of a national CERT, Oueidat tells Executive.

Below potential

According to indexes for e-government readiness and online economy in recent years, such as the 2018 e-government readiness survey by the United Nations and the somewhat dated networked readiness index by the World Economic Forum, there was also no denying that Lebanon has been punching below its potential. It was ranked an unimpressive 99th in the UN E-Government Development Index (EDGI) with a score that was a few notches above the average global EDGI score, but below the average score for upper middle income countries, the group to which Lebanon is categorized as belonging in the nomenclature of UN research papers. (The index covers 193 UN member countries, just as the ITU cybersecurity index entails information on 193 ITU member states.)  

In the World Economic Forum’s most recent Networked Readiness Index (2016 edition), which purports to gauge countries’ propensity to benefit from the opportunities availed by information and communications technology (ICT), Lebanon reached 88th place out of 139 economies, which was an improvement on previous years—Lebanon moved up 11 spots in the index when compared to 2015. However, Lebanon showed enormous lags in regulatory and political readiness as well as government usage of ICT, ranking 126 and 124 out of 139 countries in the index, a fact testifying to the existence of so much room for improvement that it could fill whole virtual universes. 

“Lebanon showed enormous lags in regulatory and political readiness as well as government usage of ICT.”

Not that it would have been necessary for any diligent Lebanese observer of their country’s national affairs to consult international index figures to see the state of the digital readiness, e-government implementation, or cyber threat awareness and cybersecurity implementation in Lebanon. Anyone who was unaware of the sordid stories of corruption, clumsiness, criminal cyber breaches, and selfishly motivated abuse in public and private cybersecurity, could remind themselves of the country’s low level of preparedness for defense against internal and external cyber-attacks with just a glance at the website of the TRA. On the site, when accessed by Executive at the end of last month (September 25), the authority, which describes itself as an “integral part and at the core of ongoing efforts” in addressing cybersecurity in Lebanon, was leaving no doubt on the effectiveness of such efforts in recent years. “Current Lebanese efforts fall too short of what is required to deal with the high levels of cyberspace risks and threats,” it assessed laconically, followed by a list of four shortcomings, beginning with the absence of a vision and strategy for cybersecurity.

Reading diverse signals

Regardless of all painful and embarrassing memories of Lebanon’s dismal cybersecurity past, the topic of real significance is the future of the digital economy and cybersecurity in this country, and this is where the reading of signals matters. Contemporary human groups, irrespective of how algorithmic and primitive they might act in moments of extreme pressure such as a financial panic, habitually can decipher and correlate seemingly unconnected signals in ways that surpass algorithmic recognition capacities of machine learning.

“Current Lebanese efforts fall too short of what is required to deal with the high levels of cyberspace risks and threats.”

In this sense, the signals of 2019 are positive. Signals from the cabinet and the Prime Minister’s office, such as the adoption of a national cybersecurity strategy and its prequel of having designated an ICT committee at the end of last year, fit together with other signals originating from the private sector. One surprising recent sign in this sense was the visit by one of the most familiar names in the cybersecurity industry the world over. Kaspersky Lab co-founder Eugene Kaspersky was partly drawn to Lebanon by his interest in collecting impressions from Baalbeck, one of the world’s outstanding historic sites, meaning he did not just come for business or because Lebanon is such a fantastic growth market with new high demand for cybersecurity services, but his visit and interactions with ministries and banks still can be read as positive signal on the readiness to engage into cyber issues.

Investments by private industry players always are positive signals and in this direction, it is noteworthy that Lebanese companies with stakes in cybersecurity and related IT services are exhibiting new vigor at a time when the tales from many other industries seem to only compete over which company or sector story is the most depressing.

Admittedly, using Lebanon, with its combination of highly qualified and relatively inexpensive tech labor, as a kitchen for regional business is an entrenched pattern in software and tech companies since the new economy days at the turn of the century. Nonetheless, it is encouraging to see some larger and smaller established IT services firms, such as conglomerate Resource Group or authentication specialist CIEL Lebanon grow, innovate, and drum for their offerings.

As a new addition to this sector, cybersecurity services company AXON, established last year, has recently put a very notable foot down in Lebanon’s tallest building. As Rani Haddad, managing director and founding partner of the company tells Executive, AXON is capitalizing on a combination of fresh local brains and experienced cybersecurity experts that it brought back from the Lebanese diaspora as it ventures to do regional and global business from the country but looking outward for its business development. “Our vision is regional or even global, not only focused on Lebanon. We are working on multiple fronts,” Haddad says.

According to him, the company is not a startup, but rather a venture funded by a family office. As such, its business is based on two pillars: the first providing cybersecurity services to client organizations, helping them develop and implement cybersecurity strategies, and the second on helping with the development of cybersecurity skills in the digitally native generation of university students and recent graduates in Lebanon.

“I am optimistic [about digital Lebanon], but I want to see something realized.”

Geographically, AXON is pursuing expansion into Gulf markets like many tech companies do from Lebanon, but also endeavors to design and market a threat intelligence platform for global markets. “By mid of 2020, we should have presence in a Gulf country, either Saudi Arabia or Kuwait, with offices open there. As for development of the threat intelligence platform, by mid of next year or earlier there should be a functional platform that we can go to market with,” Haddad says. He adds the project of a cyber academy, which will aim to alleviate the immense shortage of cybersecurity experts that exists in Lebanon as all over the world, is envisioned through collaboration with academic institutions and planned to be operational after around two years.

Hope on the horizon

While the market for cybersecurity in Lebanese corporations is, according to Haddad, inching forward with growing awareness, he confirms that currently most of the commercial action in these specialized services is playing out in the banking and financial sector, where AXON and competitors vie for the business of highly security aware banks.

This still narrow market notwithstanding, the productive interplay of national cybersecurity strategy, public sector efforts for better securing critical infrastructures, gradually increasing private sector sensitivity to the importance of cybersecurity and digital transformation, along with the awareness building pursued by vendors that are eager for Lebanese business, conflate into an array of hopes for digital Lebanon. 

Humans, as individuals and groups, are, however, also prone to misread signals, usually affixing too much positive information value to them because they feed their wishful thinking. Or they can perceive deceitful signals exactly as their devious emitters intend such memes and micro-narratives to be read—and thus fall for misinformation. This is why in the experience of skeptics it is good to look for many signals and counter signals when evaluating an important narrative such as the proposition of Lebanon’s progress toward cybersecurity and digital transformation.  

One attentive participant and professional receptor of digital transformation stories at the digital Lebanon conference was Raymond Khoury, partner in charge of Middle East technology and innovation management at international management consultancy Arthur D. Little, and a long-time consultant dealing with digital transition advisory in the Middle East. His efforts include Lebanon, where he was strongly engaged with the first UNDP-led e-government and digitization efforts at the Office of the Minister of State for Administrative Reform (OMSAR) around the turn of the century.

When asked by Executive if he left the conference with more optimistic feelings about Lebanon’s digital transition efforts than would have been normal in the roughly two decades during which Murphy’s Law seemed to have developed a special bond with any e-government or digital capacity building attempts in the Lebanese public administration, he notes that the problem of digitization in this country does not lie in developing plans for the process. “The plans have been there for many years. We don’t need [to devise] plans,” he says. “We just need consensus on doing the same thing consistently and coherently. The proof is in the detail, and the detail [of digitizing Lebanon] is implementation.

“We cannot talk about digital government without a connected government infrastructure. It is foundational to me that the ministers agree without any quarrels to have a secure government network, with a secure and redundant data center. If [all ministries] follow common norms and standards, each [ministry] can then deploy their own applications. But the data infrastructure needs to be standardized, the technology infrastructure needs to be standardized, and the human skills infrastructure needs to be standardized.” 

He elaborates on the need for harmonized actions in public entities before advocating that private sector companies should participate in the buildup of digital Lebanon not with minds seeking to profiteer from interactions with the government, but as public-goods servants. “If they want to do services for the government, they can take percentages of the fees,” Khoury says. “There are multi-million dollar revenue companies in the US that do this. I am optimistic [about digital Lebanon], but I want to see something realized.” 

In the sum of many recent signals, the chances that Lebanon will march into new economic realities on the strength of two legs of cybersecurity and digital transition efforts in public entities appears stronger from this time on. Figuratively speaking, working to pull the country up by its own digital bootstraps would be quite impossible, but with some international assistance, focusing more energy on the country’s digital transition could be less costly and relatively better suited to the talent pool of Lebanon than some other very costly approaches with high financing, operational, and obsolescence risks in seeking to engineer the country’s economic rescue.  

October 7, 2019 0 comments
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CommentEconomics & Policy

The budget outlook for 2019

by Mounir Rached October 7, 2019
written by Mounir Rached

It took more than seven months to complete the 2019 budget law, despite the pressing need to have completed it by the maximum constitutional deadline of end January 2019. Had Lebanon managed to produce the 2019 budget within the mandated time frame, it would have gone a long way toward restoring confidence in the ability of the state to complete its financial functions, which, in turn, would have had positive effects on local financial markets, and on the countries and donors that pledged loans and grants to Lebanon on the condition of fiscal reforms at the April 2018 investment conference, known as CEDRE. 

Based on figures released for the 2019 budget, the assumption of reducing the fiscal deficit to 7.6 percent from 11.5 percent the previous year is far-fetched; international financial institutions are in agreement on this. In terms of revenues, it is very difficult to achieve an increase of 8 percent to reach LL19.02 trillion ($12.7 billion) due to the passage of time, the continuing economic recession, and the fact that half the fiscal year had already passed before the 2019 budget was approved. Revenues alone are projected to reach a maximum of LL18.2 trillion ($12.1 billion), and estimates have been adjusted to reflect only the time factor—actual revenues for the first half of 2019 amounted to just LL8.67 billion ($5.8 billion).

The expenditures in the budget—estimated at LL25.8 trillion ($17.2 billion)—exclude several important budget items: the budget of the Council of Development and Reconstruction, estimated at LL500 billion ($333.3 million) annually, as well as the treasury account with a deficit of approximately LL700 billion ($466.7 million), in addition to the government obligations toward the National Social Security Fund (NSSF), that exceed LL360 billion ($240 million), and service of government arrears to the NSSF. Including these expenditure items within the budget is necessary to respect the principle of full inclusion in public accounting. With the addition of such items, total state expenditure is close to LL27.4 trillion ($18.3 billion)—perhaps even more—and the deficit increases to LL9.2 trillion ($6.1 billion) compared to LL9.1 trillion ($6.07 billion) in 2018.

But another important question to consider is Lebanon’s GDP. The deficit ratio estimated in the official 2019 budget assumed that nominal output will rise by about 6.5 percent annually in both 2018 and 2019, to reach LL90.2 trillion ($60.1 billion) this year. The actual figure issued by the Central Administration of Statistics indicates an output of LL80.5 trillion ($53.7 billion) in 2017, and official estimates are not available after that year. It is difficult to achieve a nominal growth of 6.5 percent in 2019 in the recessionary environment we are in, and income (GDP), will not exceed 3.5 percent  annually at the most. Output is not expected to exceed LL85 billion in 2019. Therefore, the deficit is very likely to be closer to 11 percent. A reasonable estimate would be to reduce the actual deficit by only 0.6 percent in 2019. 

However, deficit reductions can be achieved through default and accrual of arrears shown in the financial statements, as they are calculated on a cash-only basis, but such an approach has serious  negative implications on the economy. 

One of the important proposed tax measures in the 2019 budget is to increase the interest income  tax to 10 percent for a three-year period only. However, this tax may have a negative impact on financial markets and economic activity, as it will lead to higher nominal interest rates and discourage economic growth, especially in the real estate sector. It may also be a negative factor on financial flows to Lebanon due to the decrease in the effective interest on deposits after tax, not to mention the impact on low-income Lebanese, especially retirees. In addition, the cost of servicing the public debt may rise with the higher nominal interest rate.

Another important proposed tax measure is to increase import duties with some exceptions. Consideration should be given to its impact on trade agreements, and keeping in mind protection is not beneficial to economic growth; it may have a negative impact. Raising the tax on high salaries to 25 percent will have a limited impact as it is a narrow category. Instead, it would be more feasible to raise the corporate income tax rate to 20 percent, and apply two VAT rates: 10 percent on non-luxury goods, 15 percent on luxury goods.

In the case of expenditure, the most important item of waste has been deferred: the electricity sector. The rapid completion of the purchase of energy through a transparent power-purchase agreement (PPA) tender for the equivalent of 1000 MW, and raising the tariff rate to 15 cents per kilowatt hour; would save the treasury close to $2 billion and save the consumer $1 billion annually. It would take a few months to implement and result in annual savings of $3 billion. It must be given top priority.

Looking forward to the 2020 budget, it would be preferable that those budget figures be based on reality, rather than on an overly optimistic scenario.

October 7, 2019 0 comments
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CommentEconomics & Policy

Regional turmoil threatens to engulf Lebanon

by Mohanad Hage Ali October 7, 2019
written by Mohanad Hage Ali

Three sets of regional conflicts and turmoil are impacting Lebanon. The country, yet again, finds itself in the most volatile of all regions, with a weak state and a corrupt set of politicians. You would not wish this storm on your worst enemies.

The first is the ongoing turmoil emanating from the growing wealth gap, soaring unemployment, large youth demographic, and the ailing arrangements or social contracts in rentier states. The Arab region, according to a report by Carnegie Middle East Center fellow, Lydia Assouad, is by far the most unequal region in the world today, even when compared to Latin America and South Asia. This dim reality was only sustainable when governments, either oil producing or backed by an oil-producing state, grew the public sector enormously to provide employment to the widest strata of Arab societies. In Jordan, for instance, the government employs a third of the working population. Given the structural changes in oil prices and the global economic slowdown, this is no longer sustainable. Governments are now coming to terms with the need to shrink the public sector, decrease or even lift subsidies on energy and bread, and float their national currencies. This occurred in Egypt, and is being considered even in wealthier Arab states, such as Saudi Arabia. These painful changes cannot go without a serious reshuffle of the social contracts between states and their citizens. Previously, the government provided subsidies and ample public sector employment; in return, the public gave away their political rights and freedoms. Today, this is no longer sustainable. Marwan Muasher, the former Jordanian foreign minister and vice president of studies at Carnegie, rightly calls this the death of the rentier state.

At the heart of the above change lies the first and second waves of protests in the Arab region. Following eight years of conflict in Syria, another deeper economic change is taking place that will once again affect Lebanon’s stability (after causing a refugee crisis in the first instance). The European and US sanctions and the return of state cronyism have further depreciated the Syrian lira, triggering local protests, and widening the regime’s circle of troubles. (Dozens of new Rami Makhloufs—Assad’s cousin, and Syria’s “wealthiest businessmen,” at least until his rumored arrest last month—or Makhlouf-likes have emerged with major deals and contracts as the conflict has waned.) This has, and most definitely will, impact Lebanon, where politicians are now blaming the recent appreciation of the Lebanese lira on the ongoing Syrian crisis and rising demands for US dollars. 

Regional reverberations

In Sudan and Algeria, we saw protests resulting in political change; though it is too early to tell if this will change will be sustainable in the long term. Egypt now is seeing a new wave of bolder protests, which are continuing in spite of the state’s severe repression. There is an underlying domino effect, and a persistence that highlights the failure of authoritarianism’s cosmetic remedies. In 2011, following the first wave of protests in the Arab region, Lebanon witnessed some reverberations, though in a weaker and disorganized form. To be fair to the protesters, the Lebanese political class’s response was very successful in exploiting the protests, subsuming them under the country’s sectarian politics. Today, Lebanon shares with the troubled Arab nations a set of negative economic indicators and a political class that has rotted in the public imagination. One can assume that wide Lebanese protests are on the horizon.

The second regional trend is the ill-thought-out and unplanned US maximum pressure campaign on Iran. The Trump administration, which has the highest turnover of senior officials in a president’s first term in US history, has no plan. The only seemingly visible goal is maximizing the financial pain of Iran and its Lebanese ally Hezbollah. Evident is the lack of any planning for what follows. This was clear in the aftermath of the attacks on parked tankers off the port of Fujairah in the United Arab Emirates, the uptick in attacks on southern Saudi Arabia, and the destructive raids on Aramco. This is a trend that is detrimental to Lebanon. The sanctions on Iran have triggered a military escalation in the Gulf, but this is not inclusive and could spillover into Lebanon. This nearly happened in September, when one Israeli drone exploded and another fell in southern Beirut, leading to a controlled Hezbollah response. Many now think the question of a military escalation in Lebanon is one of “when” and not “if.”

Difficult choices ahead

By the same token, regional strife will impact Lebanon’s economy. The impacts of the attacks on Saudi Arabia, and the region, will affect the Lebanese diaspora and their remittances to Lebanon—a fifth of which come from Saudi Arabia. The US sanctions on Hezbollah have accelerated the already deteriorating financial situation in Lebanon. The element of surprise, with numerous announcements on sanctions and the escalating threats to individuals and institutions—in spite of the central bank’s full cooperation with the US treasury department—had its impact on trust in the financial system. Sanctioning the subsequently liquidated Jammal Trust Bank also shocked the system. The threatening and uncautious rhetoric against Hezbollah and its allies (presumably a majority of the Parliament) by visiting US officials has created a tense atmosphere, increasing the country’s fragility and exposure to danger. Lebanese politicians had thought that many months separated them from economic collapse, and one can assume the US sanctions and escalation pulled the date closer, taking the Lebanese by surprise and contributing toward today’s chaos.

A third, though less visible trend, is the regional and international struggle over gas production in the Eastern Medditerranean. The most visible roles are those of the Egyptians, Russians, and Turks. As it embarks toward exploration steps in Block 4 this December, Lebanon has to make difficult choices, and appeasing all sides might not be sufficient. Recent political tensions with Turks, and closer ties to Egypt, signal that Lebanese politicians are already realigning themselves. These choices might bring about some troublesome reactions.

In all cases, Lebanon seems to be entering a perfect storm, albeit with the worst possible crew in charge.

October 7, 2019 0 comments
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CommentEconomics & Policy

Dissecting recent Lebanese economic developments

by Marwan Mikhael October 7, 2019
written by Marwan Mikhael

A lot of rumors have been circulating lately regarding the economic situation in Lebanon. Every citizen, whether an economic expert or not, is worried about the liquidity in the system and is trying to analyze the different scenarios and probabilities of occurrence of an economic and/or financial crisis.

On the economic front, growth in the Lebanese economy was capped between 0 percent and 0.5 percent in the first nine months of 2019, as indicated by the BLOM Purchasing Managers’ Index (PMI) level, and inflation remained subdued (see table below). The PMI shows private sector activity stalled at an average of 46.8 by September 2019, capped below the 50-mark separating contraction from growth. Meanwhile, inflation eased to 2.77 percent by August 2019, down from last year’s 6.29 percent, mainly owing to a 10.7 percent annual downtick in oil prices to $64.8/barrel.

Within an environment of high interest rates and persistent slowdowns, markedly in real estate and the housing market, tourism was the only sector pulling up growth. Tourism was a bright spot in 2019 as it grew by an annual 8.3 percent to 923,820 tourists in the first half of 2019, close to 2010’s highs. However, the number of real estate transactions, which may include one or more realties, dropped by a yearly 18.30 percent to stand at 31,131 transactions by August 2019. In turn, average interest rates on loans in lira and in US dollars that reached highs of 11.13 percent and 9.9 percent by July 2019, compared to 9.97 percent and 8.57 percent, respectively, in December 2018, contributed to the crowding out of the private sector. These high rates make many projects unprofitable, discouraging companies from taking loans. Banks would prefer to place their money at the central bank as it would be less risky than in the private sector. 

Understanding patterns

A historical perspective on the Lebanese economy may help understand the current economic and financial situation. Since the 1960s, the partial dollarization of deposits has always existed in Lebanon, fluctuating between 25 percent and 30 percent before the 1975 war. The dollarization rate reached 86.2 percent in 1987, following a period of hyperinflation and a deterioration of the exchange rate, and stayed above 70 percent until 1993.

The successive governments following the civil war were never able to restore investors’ confidence to pre-war levels. Dollarization rates never went below 50 percent and, most of the time, interest rates were much higher than their US counterpart. During episodes of shocks, like in 1995, interest rates went up to 38 percent, while in 2005, 2006, 2008, and more recently, credit default swaps (CDS) crossed the 1,000 basis points. (CDS are an insurance against the risk of default of the Lebanese government. When their price increases, it means that the risk of default is going up. Theoretically, the five-year CDS should be equal to the difference between five-year Lebanese Eurobonds and five-year US bonds.) 

The reason why stress is increasing in the financial markets is related to the length of the current shock—which began with the onset of the Syrian war—when compared to the previous ones. The previous shocks had a limited time span of around three months on average, while the current one has been ongoing since 2011. Many shocks have hit the system since 1993. First, the 1996 Israeli aggression called Operation Grapes of Wrath remained for several weeks. Second, the assassination of prime minister Rafik Hariri in 2005 led to an outflow of capital for several months. Third, the 2006 Israeli war paralyzed the economy for more than three months. Finally, the 2008 global financial crisis had a very short impact on Lebanon as the Lebanese banks were not exposed to the subprime market of the US. The economy’s shock absorption capacity  was never tested for more than a few months. 

The balance of payments (BOP) surplus accumulated from 2006 to 2010 has been wiped out in the last eight years (see table above). Lebanon recorded a surplus of $19.5 billion from 2006 to 2010, while the BOP (the difference in total value between payments into and out of a country) turned into negative grounds from 2011 onward, recording a cumulative deficit of $18.5 billion by end July 2019. 

An aggregation of shocks

What took place since 2011 is a combination of multiple shocks that led to a progressive drying up of capital inflows and investments in Lebanon. The Syrian war cut the land routes of exports, pushed ISIS into the Lebanese territory, and instigated an unstable political and security environment. Then, the economic slowdown in the GCC countries following the large decline in oil prices since 2014 and the war in Yemen exhausted the resources of countries involved, and tensions in the region increased to levels not seen in the last decade. In addition, the two-year long presidential vacancy and the crisis of the sudden (and since rescinded) resignation of Prime Minister Saad Hariri in November 2017 weighed heavily on investors’ confidence.      

The result was a deficit in the BOP and an increase in the financial stress. The BOP deficit has increased drastically since 2018 when it registered $4.8 billion; in the first seven months of 2019 it reached $5.3 billion. Other financial stress indicators such as credit default swaps and spreads with international interest rates have also deteriorated substantially, particularly following the downgrades of the sovereign by two ratings agencies. 

In order to preserve the peg, Banque du Liban (BDL), Lebanon’s central bank, intervened repeatedly in the market and increased interest rates to continue attracting capital. BDL used financial engineering schemes to boost the returns for commercial banks placements and allow them to provide higher interest rates to their customers at a time of low international interest rates. 

The central bank adopted a tightening of monetary policy in order to halt the increase in money supply. The latter declined by 0.67 percent in the first seven months of 2019, compared to an average increase of 5.8 percent from 2013 to 2017. BDL tried and succeeded in sucking most of the liquidity from the market through its financial engineering schemes, starting in 2016 and implemented repeatedly since then. In order to reduce money creation, BDL terminated the subsidies program for housing loans and offering high returns to banks that place their excess reserves with it. Banks were no longer interested in lending to the private sector or even to the government. Loans to the resident private sector declined by 9.5 percent or by more than $5 billion between end 2017 and July 2019.

Since banks’ liquidity was placed at the central bank for medium to long term, maturity mismatch between their assets and liabilities increased. Although banks were able to increase the average maturity of deposits from 45 days in the past 20 years to six months by the end of 2018, it remains far lower than the average maturity of their placements at BDL. As the economic situation deteriorated and demand for dollars outstripped the offer because of the negative balance of payments and the erosion of confidence, banks reduced their foreign assets, particularly over the past two years, to face the demand for dollars.  

As both the central bank and commercial banks are keen to keep their foreign assets at levels that preserve confidence, some shortage in dollars appeared on the markets, which led, in the past two months, to the creation of a very thin parallel foreign exchange market. Some of the restrictive measures adopted by some banks were to counter the abuse of the system exercised by some customers that began to exploit the arbitrage opportunities presented between the official and the parallel market. The latter constitutes less than 2 percent, in size, of the official market, and the exchange rate used in this parallel market is less than 5 percent higher than the rate used in the official market. 

Misplaced fears

The problem is summarized into a vicious cycle of self-fulfilling expectations whereby the lost confidence is the starting point, and people are aggravating the situation by acting, all of them, in the same direction. Individuals are afraid to lose their deposits, thus some of them are withdrawing their money from banks and keeping it at home and others are opening accounts abroad and transferring part or the total of their deposits to Europe.

However the cushion that the banking system holds is more than sufficient in the foreseeable future. The central bank foreign assets, excluding gold, cover 75 percent of lira deposits, and the banking system foreign assets cover more than 40 percent of dollar deposit. Therefore, the situation is not as bad as portrayed in the media.

The banking sector has the ammunition to defend the peg, which has served the economy well, and opinions about de-pegging the currency are misplaced. In a region full of uncertainties and shocks, any policy that ensures some stability and a clearer vision for consumers and investors may have a positive effect on growth. The importance of the peg is in its ability to provide a stable business environment when it comes to anchoring inflation expectations.

Moreover, evidence from economic research indicates that “floating exchange rates are far from a panacea for emerging markets and that this policy advice misses a number of important real world considerations that are crucial for developing countries” (see Guillermo A. Calvo and Carmen M. Reinhart 2000 paper at the National Bureau of Economic Research). As stated in my own research paper, co-authored with Andy Khalil last year: “Large exchange rate volatility in emerging and developing countries, such as large depreciation has a recessionary impact. When investors’ confidence is lost, domestic interest rates volatility will become chronic and exchange rate swings seem to be more damaging to trade with the pass-through to inflation far higher in emerging and developing economies than in developed countries.” 

Hence, whatever the cost of pegging the exchange rate, it will remain more advantageous for emerging economies when compared to a pure floating regime. In fact, as noted in the 2018 paper,  “currency crises become credit crises as sovereign credit ratings often collapse following the currency collapse and access to international credit is blocked.” Studies agree that if trade consists of a large fraction of a country’s GDP, i.e. the country is small and open, the costs that come with currency instability are substantially higher in the aggregate.

To restore investors’ confidence, the government has to set a clear timetable for reforms, as opposed to simply mentioning a list of projects and a 1 percent decline in fiscal deficit per year. Until now, the situation is blurry for investors about the necessary reforms that, if implemented, will unlock CEDRE funds pledged by international donors in April 2018, but contingent on fiscal reforms.

To turn the cycle

In this context, the government has taken some important measures that unfortunately have passed unnoticed by investors. The Parliament has approved a law that updates and modernizes the code of commerce. The government has also passed a decision to stop hiring in the public sector for the next three years. It has started to tackle state pensions by imposing a tax on highly paid pensioners. The authorities increased some taxes like VAT and the tax on interest income in the 2019 budget and reduced some expenditure. Moreover, cabinet approved an updated electricity plan to tackle the sector’s deficit, on which some progress has been made. Aside from the CEDRE funds, the government has approved several infrastructure projects to reduce traffic congestion in Beirut. The government has also filled vacancies in the judiciary sector to accelerate the work related to fighting corruption in the public sector.

If these measures had been outlined in a clear work program, within a clear time frame, their impact on investors’ confidence would have been tremendous. The reforms should have been prioritized and spelled out in a program that would show, on a quarterly basis, which reforms are to be implemented. This would keep the government to a set schedule that can be monitored by investors on a regular basis, and if kept will result in donors distributing funds.

Setting and monitoring such reform programs is the bread and butter of the International Monetary Fund (IMF). The IMF would tick a box whenever the government implemented a reform and inform donors and investors, on a quarterly basis, about the progress achieved. When the government is on the right track and is respecting its commitments, the IMF will give a green light for donors to disburse money.

An important game changer will remain the drilling for oil and gas that will start before the year’s end, especially if oil and gas are discovered from the first drill. In this case, consumers’ and investors’ expectations will change drastically with a likely positive impact on the economy but, more importantly, it will be able to turn the vicious cycle into a virtuous one.  

October 7, 2019 0 comments
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LeadersOpinion

Come together to further one of Lebanon’s favorite exports

by Executive Editors October 7, 2019
written by Executive Editors

In a country where it feels there is often little to be proud of, the Lebanese wine industry has offered us quite a few reasons to hold our head high—and could offer us even more if the industry learns to collaborate on a wider scale. 

The wine industry has seen a lot of growth over the past decade—there are currently 54 wineries registered with the Ministry of Agriculture (MoA), up from around 20 in 2009. This growth of more than 150 percent is only in terms of operator numbers, however. Many of the new wineries are on the boutique side, meaning total national production volume has not increased significantly from the 9 million bottles quoted by the Union Vinicole du Liban (UVL). The owners of wineries Executive spoke with say consumers’ curiosity has been piqued through new Lebanese wineries entering the market, and this has translated into an increase in enotourism and general awareness of Lebanese wine. The negative perception of Lebanese wine among some local consumers (that it is headache inducing and expensive) is also changing.

Wineries that export all have their individual strategies targeting international markets, but most of them have recognized the value of collective marketing, and as such work together to spread the name of Lebanese wines in these markets. For example, UVL member wineries, and some individual wineries, regularly exhibit in international wine fairs together under one pavilion named “Wines of Lebanon.” Their lobbying, and the undeniable growth and efforts of the sector, have encouraged the public sector to support the industry despite their limited funds. The MoA organizes an annual day of Lebanese wine in a different city every year (it will be held in Copenhagen, Denmark, on November 4 this year) while the Ministry of Foriegn Affairs and Emigrants promotes Lebanese wine through the Lebanese embassies.

But the wine industry has developed in a way that this sporadic cooperation is no longer enough. Lebanon’s winery owners need to carry their commendable collaborations beyond attending a few international fairs as one group, only to return to Lebanon and work as individual wineries. If they don’t, then the industry will likely stagnate at this level of “almost there but not quite.”  Those in the wine industry need to come together and ask the tough questions that global consumers will certainly be asking, such as: What is Lebanese wine? What distinguishes it from any other wine?

Here again, efforts that we can be proud of have already been made. Answering to global consumer demands for a story and identity behind the products they buy, Lebanese wineries have been experimenting with and producing wine out of local grape varieties, reviving ancient techniques of winemaking, and trying to prove that Lebanon is one of the oldest wine producing countries—and that, in fact, wine was first traded from Lebanon at the time of the Phoenicians.

But the problem is that, for the most part, this is being done at the level of individual wineries and not at a collective level, significantly slowing down results. Developing a grape-based identity for wine takes decades, as harvest and experimentation can occur only once a year, and so wineries need to come together and share findings regarding their research on different grape varieties and techniques—they can take a page from Napa Valley,  the US’s playbook to see how fast a wine industry can grow through teamwork.

Once an identity is forged, it is time to build a compelling narrative or story around it. The increase in the number of wineries has brought with it new owners and winemakers who are eager to see the sector grow. Some of these players come from a business background, or have creative minds that can be put to use in forming a narrative that sells. They can bring their expertise to the table and work together with representatives of other wineries, especially the new crop of young Lebanese winemakers, to develop a narrative for Lebanese wines that would allow it to seriously compete at an international level. Whether they decide to build that narrative on our indigenous grapes or on Lebanon’s history with wine, or even come up with a narrative as to how winemaking is more of a family business in Lebanon is up to them to decide—the bottom line is that a unique identity and captivating narrative are needed to answer consumer demand and give Lebanese wine its competitive edge. And it needs to be done together.

Those in the wine industry should stop calling for state support and using its absence as an excuse for why the industry is not growing. It is no secret that the government’s budget is restricted, but the wine sector has shown us what happens when industry players work together to advance their sector instead of seeing each other as competitors. The UVL and wineries need to carry this collaboration out of the international fairs into Lebanon, and together develop a common identity and narrative to grow the sector to its full potential. While it would not be logical to expect Lebanon to compete with other wine producing countries in quantity, nothing should prevent it from developing a collective narrative that would significantly grow its sales figures both locally and internationally, and to then compete on the quality versus price ratio side. Now that would be another reason to be proud.

October 7, 2019 0 comments
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Last Word

The dangers of e-waste disposal in Lebanon

by Gaby Kassab September 17, 2019
written by Gaby Kassab

Electronics are becoming more disposable. Indeed, built-in obsolescence, high cost of repair, as well as leaps in technology have shortened their lifespan. The Global E-waste Monitor 2017, a study on electronic waste (e-waste) undertaken through a collaboration of the United Nations University, the International Telecommunication Union, and the International Solid Waste Association, found that in 2016 there were 44.7 million metric tonnes (Mt) of e-waste globally—the equivalent to 4,500 Eiffel towers worth. By 2021 it predicted there would be 52.2 million Mt of e-waste globally. The shortened lifespan of electronics has brought about a whole new environmental crisis.        

Unknown fates            

E-waste can be categorized into six groups, according to the study: cooling and freezing equipment, such as freezers or air conditioners; screens/monitors, such as TVs and laptops; lamps, such as fluorescent or LED lamps; large equipment, such as washing machines or electric stoves; and small equipment, such as vacuums and calculators. Each product has potential environmental and health impacts if recycled improperly. Unfortunately, that is more often the case than not. Based on the study’s findings, only 20 percent of global e-waste is even recycled, and data on how e-waste is disposed of is lacking. “The fate of a large majority of the e-waste (34.1 Mt) is simply unknown. In countries where there is no national e-waste legislation in place, e-waste is likely treated as other or general waste. This is either land-filled or recycled, along with other metal or plastic wastes,” the study reads. “There is the high risk that the pollutants are not taken care of properly, or they are taken care of by an informal sector and recycled without properly protecting the workers, while emitting the toxins contained in e-waste.”

This is reflected here in Lebanon, one of the 34 percent of countries that have no legislation to tackle e-waste. The 2015 garbage crisis—which was never actually resolved and looks set to return—gave rise to more informal recycling efforts in the country, but these are not monitored. The informal processing and improper recycling of e-waste can lead to toxic chemicals and heavy metals leaking into the soils in landfills and other “unofficial” dumping grounds, and the accompanying disintegration will generate ground water, surface water, and air pollution.  

Health impacts

When e-waste is discarded into landfills or incinerated, it has disastrous effects on its surroundings. Scavenging for materials on the electronic board level releases highly dangerous toxins that directly impact human health. Modern electronics can contain up to 60 different elements; many are valuable, some are hazardous, and some are both. The most complex mix of substances is usually present in the printed wiring boards (PWBs). Unfortunately, PWBs are the main target of local recyclers, due to their high concentration of heavy metals. However, to extract these requires highly sophisticated chemical and controlled heat processes that are not available in Lebanon. So those who attempt to do so use methods that release all sorts of poisonous toxins in the air, soil, and water. 

Most developing countries lack a standardized framework for treating e-waste as well as the environmental awareness of how to treat it. In Lebanon, solid waste companies are neither mandated, nor do they have the capability to properly dispose of e-waste, which often ends up crushed at scrap facilities with no environmental safety measures. In order to raise awareness of the dangers of e-waste disposal, our non-profit organization, ECOSERV, was established in January 2018. Our aim is to lead by example on how to safely dispose of and recycle e-waste. 

To that end we are working on an initiative to change e-waste disposal habits in Lebanese communities through increased social awareness at universities, schools, and municipalities. On the individual level, we have set up over 50 drop zones across Lebanon where people can bring their e-waste to ensure it will be properly disposed of, and recycled where possible.

ECOSERV aims to create a sustainable social impact on the national level. Proper processing of e-waste is essential to ensure that toxic materials are not released into the environment. We need collective action from all stakeholders—municipalities, private and public institutions, universities and schools, and households—in dealing with the e-waste challenge. 

September 17, 2019 0 comments
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EntrepreneurshipInvestment

VCs call for more updates to regulations and legislation to attract foreign investment

by Lauren Holtmeier September 17, 2019
written by Lauren Holtmeier

It has been six years since Banque du Liban (BDL), Lebanon’s central bank, announced Circular 331, designed to boost investment in the knowledge economy. Now entrepreneurs seeking seed-stage funding, and those operating VC funds in the country tell Executive that while more capital is available for startups seeking follow-on funding, seed or early stage funding is harder to come by. While some investments are being made to seed and early stage startups, the number of deals has slowed. Following the mid-2018 collapse of Bookwitty, which had received funds guaranteed under Circular 331, rumors swirled that its failure had caused financial flows facilitated by 331 to slow. Players in the entrepreneurship scene now place a new emphasis on attracting private capital to keep the startup ecosystem on its feet and moving forward.

When BDL announced Circular 331 in August 2013, it was designed to inject a potential $400 million into the Lebanese enterprise market; it was raised to $650 million in 2016. Measuring its impact is difficult, however, as, despite Executive having asked, there is still no consolidated figure on how much banks channeled into VC funds, and how much of this money was deployed, lost, or is still active. The VC fund CEOS and managers that Executive spoke with cited a positive aspect of Circular 331 as being the growth of the ecosystem and its relative security over these past six years. However, they say much must still be done to make Lebanon more investment friendly, and in turn see a maturation of the ecosystem that would hopefully drive increased confidence of foreign investors. Those Executive spoke with highlighted, among others, the need for further updates to the legal framework, and for the government to cut down the red tape required to set up a business in Lebanon.

One of the biggest hurdles to attracting foreign investment is creating a modernized legal framework—and some steps have been taken recently to address this, such long-awaited updates to the code of commerce that went into effect July 1. Measures such as allowing people to set up a single partner limited liability company (SARL) and allowing companies to issue preferred shares are small steps to ease doing business in Lebanon—in 2018, Lebanon’s ease of doing business rank deteriorated to 142 from 133 in 2017.

More change needed

Other legislation recently passed that aims to ameliorate some challenges include the judicial mediation law, Law 82 (2018), which was published in the Official Gazette on October 18, and mandates judges to offer for would-be court proceedings to be handled in mediation and should help clear the backlog of cases and speed up adjudication processes.

Currently being studied in Parliament’s finance committee are laws on insolvency and secure lending, the latter of which is important for SMEs, says Yasmina el-Khoury Raphael, head of business environment and innovation at the Office of the President of the Council of Ministers, as it will allow companies and SMEs to take out collateral on movable assets. Currently only immovable assets, like land or buildings, can be used as collateral. Finally, a law on private equity and venture capital presented by Prime Minister Saad Hariri has been approved by cabinet and is waiting to be presented to Parliament.

But more still needs to be done. While Law 81 (2019) helped make gains in modernizing the digital infrastructure by introducing e-transactions and data protection, those Executive spoke with point to what is still lacking, such as e-identification. Walid Hanna, CEO of Middle East Venture Partners says that introducing e-identification would be a big starting point for modernizing digital infrastructure, as many other countries have it. Beyond this, efforts for continual development should include the greater automation in administration and governance, such as digitization of documents.

VC fund and investment managers point to a slew of challenges still faced, despite recent modest progress on these fronts. Further cries for updates include the need for an economic free zone to ease business, the way a VC fund is legally defined (all are registered as holding companies), the lack of bankruptcy laws and challenges with closing a business, and the high cost of launching a business (startups start paying taxes as soon as they launch), and the lack of a sandbox (a sort of digital testing space for fintechs). The list goes on.

Khoury Raphael acknowledges that there is much to be done, and tells Executive that a ministerial committee, headed by Hariri, was established to oversee the digital infrastructure file. Currently, it is forming a roadmap for the digital economy in Lebanon. The intent is to have something official on this front by the end of 2019.

Taking steps

Positive steps can also be seen in attempts to tackle one of the most-oft heard woes of Lebanese entrepreneurs, the time and effort required—think trips to multiple ministries—to set up a company in Lebanon. Khoury Raphael says her department is working on setting up a “one-stop shop to register a company at the commercial registry” that will eventually be able to be done online. However, the timeline on this is 18 to 24 months before it is operational, she says, meaning companies will have to muddle through the current system for a while longer.

While the private sector waits for modernized laws and regulations, some are losing faith in the ability of the government to effectively aid the sector. “In Lebanon the government has never been there,” Corine Kiame, investment manager at IM Capital says. “The private sector always picks itself up. The government knows exactly what they need to do, but they’re not moving their feet.”

Those Executive spoke with seem motivated to get the ecosystem running on its own. If they can move forward in parallel with the government, with a couple of exits to improve perception, modernized regulation, and digital infrastructure, this will help attract foreign capital flows inward. But only time will tell if the government can make the necessary changes in the near future. For now, nascent startups and those seeking follow-on funding should expect to face continued challenges attracting foreign funding, at least in the short term.

September 17, 2019 0 comments
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EntrepreneurshipProfiles

Profiles of two facilities management companies in Lebanon

by Lauren Holtmeier September 16, 2019
written by Lauren Holtmeier

Buildings do not run themselves. Lights must be changed, air conditioner units must be fixed, accounts kept in order, invoices sent, and so on. The list is long and tedious, and, in some cases, outsourced to a facilities management company. Facilities management is not just about lights and air conditioner units, however, it also encompasses the more complex aspects of energy management through identifying potential ways to reduce energy costs and increase efficiency. Globally, the sector “is forecast to record good growth, particularly in the Middle East and Asia-Pacific,” according to the 2018 Global Facilities Management Market Report (GFMM). The report estimates the total global facilities management market to be worth $1.15 trillion, with the outsource facilities management market at $466.5 billion. However, the GFMM does not include Lebanon, surveying only stronger Gulf economies, such as Saudi Arabia and the UAE, and attributing their growth to increased construction and an outsourcing culture. A report by the London-based market research company Technavio estimates the Middle East market specifically will grow by $29.9 billion from 2019 to 2023. Questions of how much sector growth can be expected in Lebanon arise when recalling the country’s real estate sector saw a decline at the end of 2018. (Real estate transactions dropped by 17.44 percent in 2018 compared to 2017. In Q1 2019, they fell 5.05 percent from the previous year). Other factors include the general sluggishness of Lebanon’s economy and expected growth rates under a single percentage point this year. From Executive’s own research, evaluating the potential market penetration of facilities management companies that would seek to enter the Lebanese market is complicated by the fact that both companies surveyed below derive their business from captive units.

Facilities management in Lebanon is not a new trend. A 2014 BankMed report noted that there was a “rising demand for complex services including facilities management,” while companies like Operators and Sodeco Gestion have been around since the early 2000s. But to this day, the facilities management market remains relatively small, with many buildings still managed informally with a natour or concierge handling day-to-day operations. What has changed in the past five years, is that those companies that are operating formal facilities management have begun to integrate sophisticated technology, like drones and the Internet of Things into their operations. 

The companies Executive surveyed focus primarily on retail and commercial spaces. In terms of maximizing efficiency, these companies, and companies globally, look at ways to monitor and reduce energy use, and so have developed and integrated sophisticated technology to help them monitor, manage, and facilitate transactions and maintenance requests online. 

Tech seeping in

Technology for the companies surveyed below has already begun to replace some human capital costs as drones now perform inspections, and the presence of maintenance request apps eliminates the middleman. Given the lack of data available, it is impossible to gauge a sector ratio between the cost of low-skilled labor and high-skilled staff, such as engineers, and cost of tech. While technology can include high initial investments, these companies tell Executive that they have seen good returns. Technology never tires, and it is more lucrative to have one employee making sure drones are flying or monitoring the condition of air vents through the Internet of Things than it is to have four or five workers checking and maintaining these things on a scheduled basis. With technology seeping into every aspect of modern life, it is no surprise it has found its way into facilities management, and as it continues to reshape how humans live their lives and how business is done, technology will likely continue to mold the facilities management industry—and those who can effectively utilize the latest tech will have a competitive edge over their less advanced competitors.

Enova, based in Dubai and operational in seven countries in the region, has three major contracts in Lebanon including City Centre Beirut, Carrefour, and WaterFront in Dbayeh. In Lebanon, nearly all of Enova’s portfolio is comprised of companies at least partially owned by Majid Al Futtaim, which operates Enova. Facilities management demands a heavy hands-on presence to make sure day-to-day operations run smoothly, but Operations Director Amin el-Najjar tells Executive that Enova has invested heavily in technology that helps eliminate human capital costs and streamline the workflow in the field. While he declined to specify how much has been invested in new technology, he says that they expect to see a return on investment in two to two and a half years. Through the Hubgrade monitoring system, all facilities are observed at one central location in Dubai. When a request is made through the central system, a technician receives a notification and is dispatched to perform maintenance. Even for certain maintenance aspects once performed by contractors, Enova relies on technology. For example, thermal imaging drones are responsible for ensuring solar panels are properly functioning. Part of facilities management is identifying areas to reduce costs, and this often includes energy costs. “The cheapest energy is unused energy,” says Najjar. He says that during audits they first identify ways to reduce energy use, and then try to supplement use with green energy—and in this region solar is often the answer. Enova has begun implementing condition-based maintenance, a type of maintenance in which repairs are only made when indicators show wear-and-tear rather than scheduled fixes. Najjar says that this is done by connecting their systems through Internet of Things and has reduced maintenance costs significantly. On the costs associated with integrating such advanced technology he says, “Technology drastically reduces the number of people required to do a job, and it makes it easier for us.” From monitoring to maintenance, technology is an integral part of Enova’s operations. Further, a digital dashboard gives building administrators access to data online that includes a building’s energy use and open requests. For tenants, an app is available on which they can request maintenance projects and cleaning services.

LifeQuo

For three generations, the Mouawad family has been active in the construction and development sector. Paul Mouawad, LifeQuo’s founder, says his grandfather started the family line of business during reconstruction after the Lebanese Civil War. The second generation followed with real estate development, and the youngest of the three Mouawads took over the facilities management side of operations. “We had to think of long-term sustainability, so we developed a facility management [aspect] to take over the projects the previous generations built,” Mouawad says. Originally, the facilities management service was part of Mouawad Investment Group, but LifeQuo was a natural splinter from its sister company under the Moawad Investment Group holding company and is owned in full by the youngest Mouawad. Currently, they manage around 15 properties in the Beirut Central District, of which nearly 80 percent are buildings that the Mouawads built. Mouawad says that while they are actively expanding their portfolio, they are being selective in their projects and seeking to have more clients in Downtown. He says this is in part because he knows clients in this area will make payments on time, and this target market is more familiar with the concept of facility management than in some other areas. The other part, he says, is that LifeQuo is focusing on providing high-quality services and boosting recognition, rather than focusing solely on making money. He says that by building a solid reputation, this will hopefully, in turn, help in raising profits in the long term. LifeQuo is split into three parts that include management of the entire building, the umbrella of the organization, service provision, and a real estate brokerage component. Mouawad says where other companies make money on the services provided by hiring subcontractors, LifeQuo has an internal servicing company to do maintenance directly. Maintenance requests are handled through an app, launched in 2016, that Mouawad says he developed when trying to identify how to give his company a leg up on others in the field. He adds that while the app is currently for LifeQuo’s clients’ use, they are devising a marketing campaign and intend to make it public.

September 16, 2019 0 comments
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Budget 2019Economics & Policy

Lebanon releases the 2019 citizen budget

by Lamia Moubayed Bissat September 12, 2019
written by Lamia Moubayed Bissat

The 2019 budget law was subject to long debates that left citizens wondering about the ways the budget would affect their lives. It is a daunting task to make sense of the 1,000 plus black and white pages filled with complex tables, numbers, and graphs.

To help non-specialists understand the information in the budget law, for a second consecutive year, the finance ministry has committed to releasing a  “citizen budget” that breaks down the country’s fiscal situation. The 2019 document is scheduled to be accessible as of early September on the Ministry of Finance’s website and the website of the affiliated Institut des Finances Basil Fuleihan. It is also available in hard copies in Arabic, French, and English at the institute’s Library of Finance.

The citizen budget presents the following four core considerations in easy-to-understand language: economic assumptions underlying the 2019 budget—expectations about economic growth and inflation, and predictions about whether the budget will run a surplus or deficit; revenue collection—where the government’s money comes from; spending allocations—how the money is being spent and why (shown from three different angles, administrative entities, e.g. ministries; economic sector, e.g. salaries and benefits; and function, e.g. education and health); and significant policy initiatives and projects—an explanation of sizable increases or decreases in revenue or spending and of main projects planned.

The document also includes information about the budget calendar, how the budget is formulated and executed, and who is responsible at each stage. Practically speaking, this is the only document developed by the government exclusively for the public on this particular theme.

Value of a citizen budget

For governments, citizen budgets are an opportunity to enhance public knowledge about key financial information, communicate policy, improve budget transparency, and engage public participation, all with a view of strengthening the relationship of trust between the citizen and the state. For citizens and civil society, citizen budgets significantly enhance participation in policy debates around tax policies, fiscal decisions, and the spending habits of their governments, and they hold them accountable for how public money is managed.

This is particularly important for Lebanon, which scores just 3/100 on the budget transparency index published in 2017 by the International Budget Partnership (IBP), compared to a global average of 42. Citizen budgets are one way to improve this ranking, as seen in Egypt which moved from a score of 13 in 2012 to 41 in 2017 following the introduction of a citizen budget. 

Improving Lebanon’s ranking is not the ultimate goal, however. By favoring more transparency, the government seeks to strengthen the credibility of the country’s fiscal plans and boost confidence. The government committed to undertaking major financial governance reforms in order to unlock funding pledged by international donors at CEDRE last year. Fiscal transparency is one instrumental pillar in moving forward on the commitments made.

The International Monetary Fund (IMF)’s 2019 fiscal transparency code states that “fiscal forecasts and budgets should be presented in a way that facilitates policy analysis and accountability.” Many international organizations, including the IMF and the Organization for Economic Cooperation and Development promote access to budgetary information and financial literacy as key elements of transparency, accountability, and good financial governance.

This accountability requires commitment. Minister of Finance Ali Hassan Khalil’s ministerial decision to publish a yearly citizen budget (No. 1/110 dated March 4, 2019) reaffirms the commitment made to improve citizens’ access to information, promote transparency, and enhance accountability.

This task was delegated to the Institut des Finances Basil Fuleihan. Translating such a complex document and financial jargon into accessible language was a daunting challenge to our team who learned by observing, doing, and comparing to international practices. The learning facilitated by the IMF’s Middle East Regional Technical Assistance Center and IBP was instrumental. Visualizations and illustrations helped us articulate key information. 

The challenge for the period to come is for citizens and civil society to make the most of this work, and to partner with us to disseminate the Citizen Budget 2019 as widely as possible, across all forms of media, so that Lebanese citizens are aware of and have access to information fundamental to their understanding of how the state is financed.

September 12, 2019 0 comments
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Since its first edition emerged on the newsstands in 1999, Executive Magazine has been dedicated to providing its readers with the most up-to-date local and regional business news. Executive is a monthly business magazine that offers readers in-depth analyses on the Lebanese world of commerce, covering all the major sectors – from banking, finance, and insurance to technology, tourism, hospitality, media, and retail.

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