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Dora Mills' revenues have risen despite stifling government restrictions

by Tania Avoukdjian

Bakers and business people are of a

similar breed. One likes to see his

bread rise, the other his profits.

Dora Mills is a company that likes to see

both. Its revenues from flour sales

increased by 11 % between l 995 and 1998,

from $4.48 million to $6.64 million, and

then dropped to $6 million last year.

“We’ve been growing steadily, not dramatically,”

says owner Arslan Sinno. He

should be grateful for that. A small player in

a sector that is dominated by big firms,

Dora Mills survives by being innovative and

versatile in a market that has seen more •

than one mill fall by the wayside.

The local milling industry is in a sorry

state, the victim of a misguided government

policy designed to help struggling farmers but

simultaneously harms an important industry.

For the last few years, the government,

through the wheat board, has forced local flour

rnills to buy a quarter of their wheat from the

local market, at about $300 per ton. That’s

more than double the price of imported

wheat, which sells for $140 per ton. This

increases the cost of producing a ton of local

flour by around $70. And, according to

millers, the local wheat is of such poor quality

that most of it can’t be used for little more

than animal feed.

“This is the only way to ensure that locally

produced wheat will be sold,” says

Nasser Saidi, minister of economy and

trade, in defense of the wheat import

restrictions. But Sinno and most millers

consider the policy to be pure folly. “The

government is penalizing local industries in

a very scandalous way,” he says. The more

wheat is subsidized, the less willing farmers

will be to switch to more profitable

crops, says Paul Mansour, owner of Crown

Flour Mills. Four years ago, local production

of wheat was 20,000 tons. This year farmers

are expected to produce 50,000 tons.

If the current policy continues, local production

could reach 100,000tons in two years

time. “The government has this ridiculous

policy of encouraging farmers in the Bekaa

to produce wheat, instead of producing

something else,” says Mansour. “This is the

worst policy anyone has ever made. The

government is ruining the milling industry.”

Adding insult to injury, there’s an additional

tax of LL 10,000 on every ton of wheat purchased

by millers to pay for the social security of bakery

employees as well as mill

workers. “I already pay

social security tax for my

65 employees. Why should

I have to pay for other people’s

employees as well?”

asks Mansour. Millers took

their case to the Shura

council, demanding that the

tax be overturned. They

won the case, but the

National Social Security • office has been slow to implement the ruling.

With such high production costs, millers

find it almost impossible to export. “We cannot

distribute to other countries,” says

Sinno. But foreign flour flows relatively

freely into Lebanon – more than $1.3 million’s

worth was imported by May of this

year. The country’s 13 flour mills already

have a production capacity three times

greater than local demand. Two mills were

recently forced to close down, while the

remaining ones are working at 30% to 50%

capacity. “We are not asking for protection,

subsidies or assistance from the government,” says Sinno.

“We just want our products to be treated like foreign products.”

Nonetheless Dora Mills, a medium-sized

enterprise operating in a market of large

established players, has been holding up relatively

well. Flour mills, such as Bakalian

and Crown, were in the market long before

Dora Mills began operations in 1960. “You

can’t compare Dora Flour Mills to us, we are

much bigger than them,” says Edmond

Costanian, financial director at Societe Industrielle du

Levant (SIDUL), better

known as Bakalian Flour

Mill. Bakalian’s revenues

were $33 million in 1999.

Mansour considers Dora

Mills to be “a hard working,

good mill, but they need to

improve their quality.”

Crown Flour Mills’

turnover is stable so far this

year at $39 million. But over the past few years it

has been increasing by 10% yearly.

“Competition is very tough, everyone tries

to find a niche market for his flour. I try to produce

a quality that will exclusively serve the

baker,” says Sinno. “We are always trying to

be a step ahead of our competition, following

trends in Europe and the US and applying

them locally.”

“They respect their customers and produce

stable flour,” says Assaad Abou Habib, general

manager of The Wooden Bakery, one of

the firm’s customers.

Not long ago, Dora Mills became the

first flour mill in the country to sell flour

in bulk, and signed

agreements with a number of bakeries.

Dora Mills would provide

the bakeries with

free flour silos in

exchange for the exclusive

right to sell them

bulk flour. Among

these clients are The

Wooden Bakery on

Zalka highway, Al

Oumarak in Khaldi,

Samarani Bakery in

Amshit and Shamsine

Bakery. “They are the only ones who have this system,” says

Abou Habib.

One factor in Dora Mills’ favor has been

the drop in wheat prices on the international

market this year. Bigger mills made

their purchases before the change in prices,

obliging some to sell their flour at a loss.

Dora Mills, by contrast, rarely purchases

large quantities of wheat at a time, so profits

remain stable.

Dora Mills is an ingenious operation.

Like bread in an oven, it is a business that

keeps on expanding even though the government

has stolen all the yeast.

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